BrightStar of Danvers & Essex County

Pros

• Keisha is a blessing and an exceptional caregiver.
• Keisha has brought light where there has been darkness, and laughter through tears.
• Keisha is a hardworking, loving, dedicated, and compassionate lady.
• Hannah is awesome too!
• Stephane is very compassionate and empathetic with his care.
• Jamie was wonderful.
• Jovell does everything for me.
• Romelina is an excellent worker; she always reminds me to take my medicine and helps me a lot.
• Carol Anne is a phenomenal helper; Jaylee is a great helper too - very efficient and friendly.
• Arelis is fantastic; she is compassionate and extremely patient.
• Sali is a GODSEND; she is kind and feels like a family member.
• Hannah B is the best.

Review

The collection of feedback paints a bright and unwavering picture of BrightStar Care. Across many voices, clients describe AID and Keisha as true blessings - caregivers who bring light into difficult days, offer consistent smiles, and keep their spirits lifted even during tough times. The warmth and personal connection shine through, with one reviewer noting that Keisha has brought "light where there has been darkness, and laughter through my tears." The same energy recurs in other messages, where clients say they look forward to visits and feel a genuine sense of being cared for.

Professionalism and dedication stand out as defining traits in these reviews. Several clients highlight how the care they receive surpasses prior experiences with other agencies. One person emphasizes that the caregiver's professionalism and dedication far exceed what they've seen before, while others commend the team for being reliable, responsible, and consistently attentive. The overall sentiment is that BrightStar Care employees not only complete tasks but do so with a level of care and commitment that creates real peace of mind for families.

A parade of individual caregivers receives praise by name, illustrating the breadth and depth of the BrightStar team. Stephane is commended for compassion and empathy; Jamie is described as wonderful and excellent; Jovell is loved by the client who appreciates everything she does; Romelina is noted for reminding about medications and for being especially helpful; Carol Anne is called phenomenal for relieving anxiety and taking initiative, with Jaylee also singled out as efficient and friendly and even willing to participate in exercises. Other names recur across multiple mentions: Arelis is praised for going above and beyond to help clients reach daily goals; Sali is described as a Godsend, incredibly kind and attentive, with her positive feedback and sense of family connecting deeply with clients; Nicole and merlyn are also warmly thanked for their kindness and friendliness; Konstantina S. is recognized as thorough, a good listener, and a clear communicator; Ki Ki (Kiany) is repeatedly celebrated for punctuality, upbeat energy, and being a family-like presence to Linda and Stephen.

The relationships cultivated with caregivers go beyond routine tasks; several clients describe a near-family bond with their aides. Comments emphasize that some caregivers feel like part of the client's inner circle, not just staff. Phrases like "becoming a family member," "on time with a smile," and "a true earthly angel" convey how deeply these interactions can resonate. The sense of trust and personal connection is palpable, with clients expressing that they would be lost without these aides and that they would recommend these caregivers to others with high confidence.

The central role of the BrightStar team extends to office and scheduling functions as well. Reviewers praise the team for a welcoming orientation, prompt and helpful communication, and responsive service. One client notes that the office staff and scheduling people are "awesome," while another highlights that BrightStar listens and makes clients feel safe. The owner's involvement and genuine care for both employees and clients come through in several testimonials, underscoring a culture that values people on both sides of the service equation. Instances of effective problem-solving on scheduling issues and clear, proactive communication reinforce the sense of dependable and holistic support.

Caregiving in sensitive medical contexts shines through in the hospice and private duty nursing feedback. Several clients commend how BrightStar provided hospice care with kindness and competence, alleviating worry during emotionally challenging times. One reviewer praises the professional nursing staff and the seamless coordination that kept the process smooth, while another notes that BrightStar's presence meant not having to juggle or stress about caregiving logistics across agencies. The praise for specific caregivers who support infusion processes, mobility, safety, transportation, and daily routines highlights a comprehensive range of services delivered with empathy and skill.

Overall, the collective voice is one of deep gratitude, trust, and relief. Families express that BrightStar Care has made life more manageable and safer, with caregivers who are thoughtful, reliable, and deeply attentive to individual needs. The testimonials speak to a shared experience of dignity, respect, and genuine care - an experience that clients want to continue and would enthusiastically recommend to others seeking compassionate home care and nursing services. The consistent thread is clear: BrightStar Care's team - across aides, field staff, scheduling, and leadership - delivers not just tasks, but a meaningful, human-centered level of support that improves daily life and restores peace of mind.

This part of Danvers, Massachusetts offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies including Walgreens and CVS Pharmacy within close proximity, making it easy to access necessary medications and healthcare products. The area also features a range of dining options from fast food chains like Taco Bell to sit-down restaurants like Sylvan Street Grille and The Cheesecake Factory. For medical needs, there are reputable physicians and hospitals such as Sports Medicine North and Beverly Hospital within a short distance. Additionally, there are places of worship for various denominations, providing spiritual support for residents. Parks like Independence Park and Salem Maritime National Historic Site offer opportunities for outdoor recreation and relaxation. Overall, this part of Danvers is a well-rounded community that offers convenience, dining options, healthcare services, and recreational activities for seniors looking to reside in the area.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Restaurants

• Kelly's Roast Beef (0.5 miles)
• Taco Bell (0.6 miles)
• Sylvan Street Grille (0.7 miles)
• Mexicali Cantina Grill (1.1 miles)
• The Cheesecake Factory (1.1 miles)
• McDonald's (1.5 miles)
• Su Chang's (1.6 miles)

Physicians

• NS Physicians Group (0.5 miles)
• Sports Medicine North (1.3 miles)
• The New England Facial and Cosmetic Surgery Center (1.3 miles)
• Asthma & Allergy Affiliates (1.3 miles)
• Lahey Clinic Peabody (1.3 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (1.4 miles)
• Microsurgical Eye Consultants (2.3 miles)

Cafes

• Starbucks (0.8 miles)
• Perfecto's Caffe (2.3 miles)
• Starbucks (2.4 miles)
• Caffe Nero (3.3 miles)
• Starbucks (3.3 miles)
• Jaho Coffee & Tea (3.5 miles)
• Starbucks (3.9 miles)

Places of Worship

• St Richard Catholic Church (1.6 miles)
• Danvers Church Of The Nazarene (3 miles)
• Temple B'Nai Abraham (3.7 miles)
• First Church Nursery School (6 miles)
• The Church of Jesus Christ of Latter-day Saints (6.8 miles)
• Lynn Spanish Branch Latter-day Saints (6.8 miles)

Hospitals

• Childrens Hospital Peabody (2.2 miles)
• Danvers State Hospital (2.4 miles)
• Beverly Hospital (3.2 miles)
• Northeast Hospital Corporation (3.3 miles)

Parks

• Salem Dog Park (2.9 miles)
• Independence Park (3.2 miles)
• Salem Common (3.3 miles)
• Salem Maritime National Historic Site (3.6 miles)
• Winter Island Park (4 miles)
• Crocker Park (5.8 miles)
• Chandler Hovey Park (6.3 miles)

Transportation

• MBTA Salem Station (3 miles)