Twin Oaks Rehab And Nursing

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Twin Oaks Rehab And Nursing

63 Locust Street, Danvers, MA 01923

For more information about senior living options: (844) 490-3973

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Skilled Nursing Facility

Overall Review

Pros

  • pro Some staff members work hard and demonstrate dedication to their roles.
  • pro The activity programs at the facility are nice and provide value to residents.
  • pro There is potential for improvement in the care provided, indicated by the recognition of some caring staff.

Cons

  • pro The discharge plan for the autistic brother was extremely poor and left many essential needs unmet.
  • pro Staff consistently failed to return calls regarding important matters related to care.
  • pro Vital medications were not administered properly, putting the patient's health at risk.
  • pro The receptionist displayed rudeness and a lack of knowledge, causing frustration for families.
  • pro Communication from administrators and office staff was inadequate, leaving families uninformed about their loved ones' well-being.
  • pro There were insufficient aides available to care for residents, leading to neglect and confusion about residents' whereabouts.
  • pro The facility experienced issues with contracting infections due to inadequate care and oversight.
  • pro Billing problems arose from absent or incompetent office staff, causing additional stress for families.
  • pro Despite some hardworking staff members, the overall quality of care appeared underfunded and poorly managed.
  • pro The building itself is in need of significant improvements to enhance the living conditions for residents.

Review

The experiences shared by families regarding the care of their loved ones at this facility paint a concerning picture of systemic issues and inadequate support. Foremost among the grievances is the lack of proper discharge planning, which has left many family members feeling abandoned and overwhelmed. One reviewer described their autistic brother's discharge as poorly managed, highlighting that the aftercare team had to take it upon themselves to purchase essential supplies, such as a walker, that should have been arranged by the staff. This situation raises significant concerns about whether the facility adequately prepares individuals for the transition out of care.

Communication—or rather, the glaring absence of it—emerges as another critical point of frustration. Families report numerous attempts to reach out to staff members regarding important issues like medication administration and peer-to-peer evaluations, only to be met with silence. This lack of follow-through and responsiveness can exacerbate feelings of helplessness for family members who are trying to advocate for their loved ones’ needs. The inability or unwillingness to return calls further solidifies the perception that staff are not committed to providing personalized care or support.

Compounding these concerns is a reported shortage of qualified personnel available at any given time. One reviewer noted that what began as an adequately staffed facility deteriorated into a situation where only two or three aides were available for over 35 residents on each floor. Such understaffing can lead not only to diminished individualized attention but also increases in risk factors for accidents and health complications—one family noted their relative contracting a skin infection while under care due largely to negligence associated with insufficient staffing levels.

Additionally, administrative inefficiency has created barriers for families dealing with insurance matters. Incompetence or absence among office staff has left some families struggling with incorrect billing notifications despite losing coverage due to mismanaged paperwork. This lack of organization could cause financial strain on already vulnerable families who may need clarity in such distressing situations. It appears that while some workers genuinely strive hard in caring for residents, bureaucratic red tape hinders overall effectiveness.

While there were mentions of positive aspects within this establishment—like hardworking employees and engaging activity programs—the overarching sentiment was one of regret and disappointment stemming from insufficient resources allocated toward fulfilling basic needs and maintaining safety standards. Families observed that even though efforts were made in organizing activities, they seemed underfunded and seldom utilized effectively by residents who might benefit from increased social interaction.

Overall, these reviews serve as an urgent call for reform within this facility’s operational standards—emphasizing better communication between staff and families, adequate staffing levels to ensure resident safety, proper training protocols for administering medication responsibly, improved administrative oversight regarding insurance matters, and ultimately creating a more nurturing environment tailored specifically towards enhancing quality care for all residents regardless of their individual circumstances. If those responsible truly prioritize patient well-being above all else, meaningful changes must be implemented before even more families endure similar hardships as they navigate an already challenging landscape in caregiving.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (15 miles away) Gen Edw L Logan International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Twin Oaks Rehab And Nursing in Danvers, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and top-notch care services. Residents can take advantage of the beauty salon to look and feel their best, and enjoy their favorite shows on cable or satellite TV in the comfort of their own fully furnished rooms. The community also provides convenient transportation services, including community-operated transportation and arrangements for non-medical transportation to doctors appointments.

For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access available. The dining room serves delicious restaurant-style meals with options for special dietary restrictions. Residents can relax and socialize in the gaming room, small library, or outdoor garden space.

At Twin Oaks Rehab And Nursing, residents' well-being is a priority. The wellness center offers fitness programs to help them stay active and healthy. 24-hour call system ensures that assistance is always just a button away, while 24-hour supervision provides peace of mind for both residents and their families. Assistance with activities of daily living such as bathing and dressing is readily available, as well as help with transfers.

Medication management ensures that residents receive their prescriptions accurately and on time. A mental wellness program promotes emotional well-being among residents.

The community is conveniently located with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals nearby. In addition to planned day trips organized by the community staff, residents have the opportunity to run their own activities based on their interests.

Twin Oaks Rehab And Nursing provides a comfortable and enriching environment where seniors can enjoy an active lifestyle while receiving personalized care support when needed.

Nearby Places of Interest

Physicians

  • The New England Facial and Cosmetic Surgery Center (0.4 miles)
  • Asthma & Allergy Affiliates (0.4 miles)
  • NS Physicians Group (1.5 miles)
  • Sports Medicine North (2.5 miles)
  • Lahey Clinic Peabody (2.5 miles)
  • Harvard Vanguard Medical Associates - Peabody-Lynnfield (2.6 miles)
  • Essex Surgical Associates (2.7 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)

Places of Worship

  • St Richard Catholic Church (1.3 miles)
  • Danvers Church Of The Nazarene (2.6 miles)
  • Temple B'Nai Abraham (3.8 miles)
  • First Church Nursery School (7.2 miles)
  • The Church of Jesus Christ of Latter-day Saints (8 miles)
  • Lynn Spanish Branch Latter-day Saints (8 miles)

Restaurants

  • Kelly's Roast Beef (1.7 miles)
  • Taco Bell (1.7 miles)
  • Sylvan Street Grille (1.8 miles)
  • Mexicali Cantina Grill (1.8 miles)
  • McDonald's (1.9 miles)
  • The Cheesecake Factory (2.3 miles)
  • Su Chang's (2.7 miles)

Hospitals

  • Danvers State Hospital (1.8 miles)
  • Northeast Hospital Corporation (3 miles)
  • Beverly Hospital (3.1 miles)
  • Childrens Hospital Peabody (3.4 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (2.6 miles)
  • Perfecto's Caffe (2.9 miles)
  • Caffe Nero (3 miles)
  • Starbucks (4.3 miles)
  • Jaho Coffee & Tea (4.4 miles)
  • Starbucks (4.9 miles)

Parks

  • Independence Park (3.7 miles)
  • Salem Dog Park (3.9 miles)
  • Salem Common (4.1 miles)
  • Salem Maritime National Historic Site (4.4 miles)
  • Winter Island Park (4.7 miles)
  • Crocker Park (6.5 miles)
  • Chandler Hovey Park (7 miles)

Transportation

  • MBTA Salem Station (3.9 miles)

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