Brentwood Rehabilitation And Healthcare Center

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Brentwood Rehabilitation And Healthcare Center

56 Liberty Street, Danvers, MA 01923

For more information about senior living options: (844) 490-3973

3.7 from 36 reviews
5 stars
14
4 stars
8
3 stars
7
2 stars
4
1 stars
3

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Brentwood is very helpful, providing excellent care and support to residents.
  • pro The facility is clean and well-maintained, creating a comfortable living environment.
  • pro Residents appreciate the good quality of food, with various options available to meet dietary needs.
  • pro Therapy services are described as excellent, with attentive and skilled rehabilitation staff.
  • pro Many family members feel comforted knowing their loved ones receive warm and caring treatment from the staff.
  • pro The nursing staff is recognized for being efficient and timely in administering medications.
  • pro Some residents enjoy social activities and interactions with fellow patients, contributing to a positive atmosphere.
  • pro A particular staff member in the business office has been highlighted as an invaluable resource who helps alleviate paperwork burdens for families.
  • pro Overall, some families express gratitude for the care provided during critical times, indicating that quick action by the staff can prevent serious complications.

Cons

  • pro The nursing and physician care at Brentwood was poor, with critical health signs not being communicated to the family.
  • pro There is a lack of organization and extreme understaffing at the facility, contributing to a negative experience for residents.
  • pro Residents often feel unsafe due to staff negligence, such as leaving patients in dirty conditions and not addressing health concerns promptly.
  • pro A retired nurse felt neglected during her stay, experiencing a lack of assistance from the staff and poor food quality.
  • pro The CNAs and nursing staff have been reported as inadequate, with some residents expressing dissatisfaction with their care.
  • pro Communication barriers with non-English-speaking staff have made it difficult for families to address concerns about their loved ones' care.
  • pro Despite a few positive experiences, many reviews highlight an overall negative environment that is not suitable for high-quality patient care.

Review

The Brentwood Rehabilitation & Healthcare Center has garnered a wide range of reviews from families and patients, reflecting deeply contrasting experiences. While some commend the facility's service and care quality, others express serious concerns about neglect and poor nursing practices. These reviews paint a complex picture of an institution that serves a vulnerable population and highlights the need for improvements in management, staffing, and communication.

On one side of the spectrum are families who have found credible care at Brentwood. Several reviewers highlighted quick responses from the nursing staff during emergencies, particularly in urgent medical situations. For instance, one family expressed deep gratitude for the swift actions taken by nurses when their brother faced post-operative complications. According to them, this proactive intervention potentially saved his life. This sentiment of appreciation was echoed by others who noted the caring attitude exhibited by many staff members across various departments—from admissions to housekeeping—creating a sense of warmth in an often sterile environment that is typical of healthcare settings.

Moreover, some residents communicated satisfaction with their living conditions within Brentwood. Descriptions of patient rooms resembling hotel accommodations—with private bathrooms, refrigerators, and comfortable beds—suggested that not all aspects of life at the center are negative. Friendly interactions amongst residents also contributed positively to their experience; some even reported engaging in social activities like playing poker with fellow patients during meals. The cleanliness of the facility was another point of commendation, indicating that at least on a surface level, efforts were made to maintain sanitary conditions.

In stark contrast to these positive reflections are alarming accounts detailing negligence and inadequate care provided to residents. Multiple reviewers voiced grave concerns regarding staff responsiveness and general oversight. Patients reported long wait times for assistance after pressing call buttons—a critical issue considering their health conditions necessitate timely attention. Another distressing review pointed out how elderly patients received subpar hygiene care; instances such as leaving individuals in dirty diapers led to urinary infections that could easily be avoided with proper attention from caregivers.

Staffing shortages also emerged as a common theme among dissatisfied families, leading to claims that nursing aides are overwhelmed and unable to provide necessary support effectively. Additionally, language barriers complicated communication between caregivers—many of whom do not speak English—and family members visiting daily. Families felt isolated in attempts to advocate for their loved ones' needs amidst what they described as disorganized operations within Brentwood.

Compounding these issues is the perceived disconnect between upper management’s oversight and frontline caregiving realities experienced by patients and families alike. While some staff members—including physical therapists—received praise for their dedicated work ethic and compassion toward residents’ rehabilitation needs, it seems essential systemic issues remain unchecked at higher levels within the organization itself.

Ultimately, while Brentwood Rehabilitation & Healthcare Center offers commendable services through certain diligent staff members who actively contribute towards patient recovery experiences worth noting—the detrimental accountabilities cast shadows over those successes. It is clear there lies much room for improvement across various operational domains including staffing adequacy, communication efforts with both residents and families, as well as ensuring consistent quality hospital-grade care befitting its vulnerable clientele—especially if it hopes to gain trust from more hesitantly opinionated patrons moving forward.

Features

Housing

  • 159 resident community capacity 159 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (14 miles away) Gen Edw L Logan International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brentwood Rehabilitation And Healthcare Center in Danvers, MA is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The center boasts a beauty salon, allowing residents to maintain their personal grooming needs with ease. The availability of cable or satellite TV ensures that residents can enjoy their favorite shows and stay connected to the outside world.

Community operated transportation is provided for residents' convenience, allowing them to easily access local destinations such as shopping centers and entertainment venues. For those who wish to stay connected online or complete their daily tasks, there is a computer center equipped with Wi-Fi/high-speed internet.

Residents can dine in style at the elegant dining room, which provides restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that each resident receives nourishing meals tailored to their specific needs. Additionally, the option for private bathrooms and fully furnished accommodations adds a touch of luxury and comfort.

To promote an active lifestyle, Brentwood Rehabilitation And Healthcare Center offers various recreational spaces and activities. A fitness room is available for physical exercise, while a gaming room allows residents to engage in friendly competitions with fellow residents or visitors. An outdoor space and small library provide areas for relaxation and quiet contemplation.

The center also provides care services to meet the individual needs of its residents. A 24-hour call system ensures round-the-clock support, while 24-hour supervision offers peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.

For those with diabetes or special dietary restrictions, specialized diets can be accommodated. Medication management ensures that residents receive their prescribed medications in a timely manner. Mental wellness programs are also offered to support emotional well-being.

Brentwood Rehabilitation And Healthcare Center aims to create a vibrant community atmosphere by organizing scheduled daily activities as well as planned day trips for residents to enjoy. Resident-run activities foster a sense of engagement and empowerment among the residents. Additionally, concierge services are available to cater to individual needs and preferences.

The community is conveniently located near numerous amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities in the surrounding area.

Overall, Brentwood Rehabilitation And Healthcare Center offers a comprehensive range of amenities and care services for seniors who value their independence but require some assistance with daily tasks. The community strives to create a warm and comfortable environment where residents can thrive physically, mentally, and socially.

Nearby Places of Interest

This part of Danvers, Massachusetts, offers a variety of amenities that may appeal to seniors looking to relocate. With multiple pharmacies including Walgreens and CVS within a short distance, access to medication and healthcare services is convenient. Nearby physicians such as NS Physicians Group and The New England Facial and Cosmetic Surgery Center provide options for medical care. Additionally, there are several restaurants, cafes, places of worship, hospitals like Beverly Hospital, and parks within a few miles. For those who rely on public transportation, the MBTA Salem Station is easily accessible at just 3 miles away. Overall, this area provides a mix of essential services and recreational opportunities in close proximity for seniors seeking a comfortable living environment in Danvers.

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.7 miles)

Physicians

  • NS Physicians Group (0.9 miles)
  • The New England Facial and Cosmetic Surgery Center (1.4 miles)
  • Asthma & Allergy Affiliates (1.4 miles)
  • Essex Surgical Associates (1.8 miles)
  • Sports Medicine North (2.2 miles)
  • Parkhurst Medical Building Condominium Trust (2.2 miles)
  • Lahey Clinic Peabody (2.2 miles)

Restaurants

  • Kelly's Roast Beef (1.5 miles)
  • Taco Bell (1.5 miles)
  • Sylvan Street Grille (1.7 miles)
  • McDonald's (1.8 miles)
  • The Cheesecake Factory (2 miles)
  • Mexicali Cantina Grill (2 miles)
  • Old Planters Brewing (2.1 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (1.8 miles)
  • Caffe Nero (2.3 miles)
  • Perfecto's Caffe (3.3 miles)
  • Starbucks (3.3 miles)
  • Jaho Coffee & Tea (3.4 miles)
  • Starbucks (4 miles)

Places of Worship

  • St Richard Catholic Church (2.1 miles)
  • Temple B'Nai Abraham (2.9 miles)
  • Danvers Church Of The Nazarene (3.5 miles)
  • First Church Nursery School (6.4 miles)
  • The Church of Jesus Christ of Latter-day Saints (7.5 miles)
  • Lynn Spanish Branch Latter-day Saints (7.5 miles)

Hospitals

  • Beverly Hospital (2.3 miles)
  • Northeast Hospital Corporation (2.3 miles)
  • Danvers State Hospital (2.8 miles)
  • Childrens Hospital Peabody (3.1 miles)

Parks

  • Independence Park (2.7 miles)
  • Salem Dog Park (2.9 miles)
  • Salem Common (3.2 miles)
  • Salem Maritime National Historic Site (3.5 miles)
  • Winter Island Park (3.6 miles)
  • Crocker Park (5.5 miles)
  • Chandler Hovey Park (6 miles)

Transportation

  • MBTA Salem Station (3 miles)

Frequently Asked Questions

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