Webster Park Rehabilitation And Healthcare Center

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Webster Park Rehabilitation And Healthcare Center

56 Webster Street, Rockland, MA 02370

For more information about senior living options: (844) 490-3973

3.7 from 49 reviews
5 stars
13
4 stars
21
3 stars
7
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Webster Park is described as excellent, friendly, and attentive, providing helpful support to patients and their families.
  • pro The facility is noted to be clean and well-maintained, creating a comfortable environment for recovery.
  • pro Patients express satisfaction with the physical therapy received, highlighting that they are encouraged to get out of bed and engage in activities.
  • pro Many reviewers appreciate the communication from staff, indicating that they are forthcoming and responsive to inquiries.
  • pro Several comments reflect a positive overall experience, with patients feeling cared for and supported during their rehabilitation process.

Cons

  • pro The patient was released despite being unable to get to the bathroom and not being able to get in and out of bed alone, which raised concerns about her safety living alone.
  • pro The patient experienced neglect, as staff left her waiting for assistance for over an hour while she was in a soiled condition.
  • pro Documentation inaccurately stated that the patient was going home to family when in fact she lived alone.
  • pro There were several instances of staff needing to clean up after the patient on the day of her release, highlighting issues with hygiene.
  • pro The food quality was consistently criticized as awful, with patients often not eating enough due to lack of care from staff.
  • pro The nursing staff were described as rude and unresponsive to family members seeking assistance or information regarding their loved ones.
  • pro The building was reported as old and run down, not matching the advertised standards, giving a negative first impression.
  • pro Staff were perceived as dirty by some visitors, raising concerns about overall cleanliness and professionalism.
  • pro Families felt unheard and disregarded by employees regarding their knowledge about their loved ones’ conditions and needs.
  • pro There were mentions of rough starts in care that led to dissatisfaction before improvements were noted later on.

Review

Webster Park Rehabilitation & Healthcare Center has received a mix of reviews from patients and their families, highlighting both positive experiences and significant concerns. Many reviewers express gratitude for the staff’s hard work and dedication, noting that certain team members, especially those involved in physical and occupational therapy, have been instrumental in aiding recovery. One patient shared their satisfaction after transitioning from another rehabilitation center where they felt neglected: "At least they get you up," referring to the proactive approach of Webster Park's staff in encouraging mobility and engagement. This sentiment was echoed by others who noted a friendly atmosphere among staff members who communicated effectively with residents.

However, not all experiences at Webster Park have been positive. Some family members voiced serious complaints regarding the adequacy of care provided to their loved ones. One particularly troubling account described a patient being released despite being unable to perform basic tasks such as going to the bathroom independently. The reviewer expressed outrage at how long this patient was left without assistance while in distressing situations—underscoring feelings of neglect rather than support. Another family member recounted a deeply troubling experience involving their mother, who suffered from disturbing issues during her stay leading to their decision to remove her; tragically, she passed away three weeks later.

In addition to concerns about personal care and attention given by nursing staff, several reviews specifically criticized the food service at Webster Park. Many stated that meals were subpar or simply unappetizing—leading some patients to eat very little during their stays. While one review took note of the facility being clean overall, it also lamented that dietary preferences seemed unacknowledged; this points out a prevalent issue where basic needs may not always be met adequately.

Conversely, numerous reviewers praised the attentiveness of certain employees within the facility ranging from nurses aides to management, stating they felt cared for during their time there. Positive remarks were frequently made about interactions with kind staff who took time to listen and offered timely assistance when needed—further emphasizing that individual staff performance varied greatly among shifts and departments.

Unfortunately, fears about safety due to inadequate staffing did arise in several comments related to moments when call buttons went unanswered for extended periods while patients waited for help—a situation that added anxiety for families who could not always be present themselves during visits due to pandemic restrictions. Families noticed frustrations grow alongside healthcare challenges: many feeling unheard or disregarded by nurses when asking questions about treatment or ongoing care plans.

Despite these mixed experiences surrounding care quality and environment standards at Webster Park Rehabilitation & Healthcare Center—the building itself received mention as an older but well-kept establishment with renovations enhancing its appeal over time—some voiced an understanding that the complexities of rehabilitation require patience on everyone’s part as well including trusting caregivers navigating such challenges every day. As one satisfied patient concluded optimistically: “If the rehab helps my wife,” it would reflect success on both sides—a sentiment reflective across varying testimonials amidst contrasting perspectives demonstrating each individual’s journey through recovery uniquely shapes their view towards future recommendations for others seeking similar services elsewhere within rehabilitative healthcare services today.

This article reflects both commendations for dedicated personnel while also shedding light on important areas needing improvement which must be addressed moving forward ensuring every resident receives optimal attention tailored thoughtfully around individual requirements wherever possible cultivating trust between family members seeking assurance along this often complicated healing path.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Webster Park Rehabilitation And Healthcare Center is an assisted living community located in Rockland, MA. Our facility offers a wide range of amenities to ensure the comfort and enjoyment of our residents.

For those who enjoy pampering themselves, we have a beauty salon where residents can get their hair done or receive other salon services. Our community also offers cable or satellite TV for entertainment purposes.

We understand the importance of staying connected to the outside world, which is why we provide Wi-Fi and high-speed internet access throughout our facility. In addition, we offer a computer center where residents can use computers to browse the web or communicate with loved ones.

Meals are an important part of daily life, and at Webster Park Rehabilitation And Healthcare Center, we strive to provide delicious and nutritious dining options. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. For those who prefer cooking their own meals, we also have kitchenettes available.

Keeping active and engaged is important for maintaining physical and mental well-being. Our fitness room provides equipment for exercise enthusiasts, and our wellness center offers programs aimed at promoting mental wellness.

Residents can enjoy various recreational activities within our community as well. We have a gaming room for those who like playing cards or board games, as well as a small library for bookworms. Planned day trips and resident-run activities are organized regularly to keep our residents socially active.

At Webster Park Rehabilitation And Healthcare Center, we prioritize the safety and well-being of our residents. Our 24-hour call system ensures that help is always just a button press away, and 24-hour supervision provides an extra layer of security. Trained staff members are available to assist with activities of daily living such as bathing and dressing, as well as transfers.

Transportation arrangements are also provided for non-medical purposes such as going shopping or running errands, as well as transportation to doctors' appointments. Move-in coordination services are available to make the transition into our community as smooth as possible.

Our location in Rockland, MA offers convenient access to nearby amenities. There are 2 cafes, 2 parks, and 10 pharmacies within close proximity. Additionally, there are 4 physicians and 7 restaurants nearby. In case of emergencies or specialized medical needs, there are also 2 hospitals in the vicinity.

At Webster Park Rehabilitation And Healthcare Center, we strive to create a comfortable and supportive environment where residents can live their lives to the fullest.

Nearby Places of Interest

This area of Rockland, Massachusetts offers a variety of amenities for seniors looking to settle down in a convenient location. With multiple pharmacies such as CVS and Walgreens within a short distance, access to healthcare services is readily available. The proximity of restaurants like Uncle Charlie's and fast food options like McDonald's cater to different dining preferences. Nearby cafes like Marylou's News and Starbucks provide opportunities for socializing or enjoying a quiet cup of coffee. Physicians' offices including Angels Neurological Center and South Shore Orthopedics ensure easy access to medical care, while hospitals like South Shore Hospital are close by in case of emergency. The abundance of parks like Whitman Town Park and Great Esker Park offer outdoor recreational activities for relaxation, while transportation options such as MBTA Braintree Station provide easy access for those looking to explore the surrounding areas. Places of worship like Annunciation Greek Orthodox Church and entertainment venues such as Showcase Cinema de Lux Randolph add to the cultural richness of the community.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (4.7 miles)
  • Osco Pharmacy Hanover (4.8 miles)

Restaurants

  • China Plaza Restaurant (0.9 miles)
  • Uncle Charlie's (2.5 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.6 miles)
  • Chick-Fil-A (3.7 miles)
  • McGuiggan's Pub (3.8 miles)
  • K C's Pub & Grill (4.4 miles)

Cafes

  • Marylou's News (2.3 miles)
  • Starbucks (3.7 miles)
  • Slacktide Coffee Roaster (5.2 miles)
  • Panera Bread (7.6 miles)
  • Target T2693 Braintree (8.4 miles)

Physicians

  • Angels Neurological Ce (2.4 miles)
  • South Shore Orthopedics (3.1 miles)
  • Eye Health Services (4.5 miles)
  • Beth Israel Deaconess Healthcare Bridgewater (4.7 miles)
  • Outpatient Department Signature Healthcare - Brockton Hospital (5 miles)
  • Kool Smiles (5.4 miles)
  • Harvard Vanguard Medical Associates (6.9 miles)

Hospitals

  • South Shore Hospital (2.8 miles)
  • South Shore Hospital (3.6 miles)
  • Signature Health Care (5 miles)
  • Va Medical Center-Brockton (8.6 miles)

Parks

  • Whitman Town Park (3.6 miles)
  • Great Esker Park (4.8 miles)
  • Braintree Highlands Community Playground (5.9 miles)
  • Memorial Field (6.6 miles)
  • Bare Cove Park (7.3 miles)
  • East Bridgewater Common (7.4 miles)
  • Webb Memorial State Park (8.7 miles)

Transportation

  • MBTA Braintree Station (6.8 miles)
  • West Hingham Commuter RailStation (7.2 miles)

Places of Worship

  • Annunciation Greek Orthodox Church (7.1 miles)
  • First Baptist Church (7.5 miles)

Theaters

  • Showcase Cinema de Lux Randolph (7.9 miles)
  • AMC Braintree 10 (8.5 miles)

Frequently Asked Questions

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