Webster Park Rehabilitation And Healthcare Center

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Webster Park Rehabilitation And Healthcare Center

56 Webster Street, Rockland, MA 02370

For more information about senior living options: (844) 490-3973

3.7 from 49 reviews
5 stars
13
4 stars
21
3 stars
7
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review of Webster Park Rehabilitation And Healthcare Center

Pros

  • pro The staff at Webster Park is described as excellent, friendly, and attentive, providing helpful support to patients and their families.
  • pro The facility is noted to be clean and well-maintained, creating a comfortable environment for recovery.
  • pro Patients express satisfaction with the physical therapy received, highlighting that they are encouraged to get out of bed and engage in activities.
  • pro Many reviewers appreciate the communication from staff, indicating that they are forthcoming and responsive to inquiries.
  • pro Several comments reflect a positive overall experience, with patients feeling cared for and supported during their rehabilitation process.

Cons

  • pro The patient was released despite being unable to get to the bathroom and not being able to get in and out of bed alone, which raised concerns about her safety living alone.
  • pro The patient experienced neglect, as staff left her waiting for assistance for over an hour while she was in a soiled condition.
  • pro Documentation inaccurately stated that the patient was going home to family when in fact she lived alone.
  • pro There were several instances of staff needing to clean up after the patient on the day of her release, highlighting issues with hygiene.
  • pro The food quality was consistently criticized as awful, with patients often not eating enough due to lack of care from staff.
  • pro The nursing staff were described as rude and unresponsive to family members seeking assistance or information regarding their loved ones.
  • pro The building was reported as old and run down, not matching the advertised standards, giving a negative first impression.
  • pro Staff were perceived as dirty by some visitors, raising concerns about overall cleanliness and professionalism.
  • pro Families felt unheard and disregarded by employees regarding their knowledge about their loved ones’ conditions and needs.
  • pro There were mentions of rough starts in care that led to dissatisfaction before improvements were noted later on.

Review

Webster Park Rehabilitation & Healthcare Center has received a mix of reviews from patients and their families, highlighting both positive experiences and significant concerns. Many reviewers express gratitude for the staff’s hard work and dedication, noting that certain team members, especially those involved in physical and occupational therapy, have been instrumental in aiding recovery. One patient shared their satisfaction after transitioning from another rehabilitation center where they felt neglected: "At least they get you up," referring to the proactive approach of Webster Park's staff in encouraging mobility and engagement. This sentiment was echoed by others who noted a friendly atmosphere among staff members who communicated effectively with residents.

However, not all experiences at Webster Park have been positive. Some family members voiced serious complaints regarding the adequacy of care provided to their loved ones. One particularly troubling account described a patient being released despite being unable to perform basic tasks such as going to the bathroom independently. The reviewer expressed outrage at how long this patient was left without assistance while in distressing situations—underscoring feelings of neglect rather than support. Another family member recounted a deeply troubling experience involving their mother, who suffered from disturbing issues during her stay leading to their decision to remove her; tragically, she passed away three weeks later.

In addition to concerns about personal care and attention given by nursing staff, several reviews specifically criticized the food service at Webster Park. Many stated that meals were subpar or simply unappetizing—leading some patients to eat very little during their stays. While one review took note of the facility being clean overall, it also lamented that dietary preferences seemed unacknowledged; this points out a prevalent issue where basic needs may not always be met adequately.

Conversely, numerous reviewers praised the attentiveness of certain employees within the facility ranging from nurses aides to management, stating they felt cared for during their time there. Positive remarks were frequently made about interactions with kind staff who took time to listen and offered timely assistance when needed—further emphasizing that individual staff performance varied greatly among shifts and departments.

Unfortunately, fears about safety due to inadequate staffing did arise in several comments related to moments when call buttons went unanswered for extended periods while patients waited for help—a situation that added anxiety for families who could not always be present themselves during visits due to pandemic restrictions. Families noticed frustrations grow alongside healthcare challenges: many feeling unheard or disregarded by nurses when asking questions about treatment or ongoing care plans.

Despite these mixed experiences surrounding care quality and environment standards at Webster Park Rehabilitation & Healthcare Center—the building itself received mention as an older but well-kept establishment with renovations enhancing its appeal over time—some voiced an understanding that the complexities of rehabilitation require patience on everyone’s part as well including trusting caregivers navigating such challenges every day. As one satisfied patient concluded optimistically: “If the rehab helps my wife,” it would reflect success on both sides—a sentiment reflective across varying testimonials amidst contrasting perspectives demonstrating each individual’s journey through recovery uniquely shapes their view towards future recommendations for others seeking similar services elsewhere within rehabilitative healthcare services today.

This article reflects both commendations for dedicated personnel while also shedding light on important areas needing improvement which must be addressed moving forward ensuring every resident receives optimal attention tailored thoughtfully around individual requirements wherever possible cultivating trust between family members seeking assurance along this often complicated healing path.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (17 miles away) Gen Edw L Logan International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Webster Park Rehabilitation And Healthcare Center is an assisted living community located in Rockland, MA. Our facility offers a wide range of amenities to ensure the comfort and enjoyment of our residents.

For those who enjoy pampering themselves, we have a beauty salon where residents can get their hair done or receive other salon services. Our community also offers cable or satellite TV for entertainment purposes.

We understand the importance of staying connected to the outside world, which is why we provide Wi-Fi and high-speed internet access throughout our facility. In addition, we offer a computer center where residents can use computers to browse the web or communicate with loved ones.

Meals are an important part of daily life, and at Webster Park Rehabilitation And Healthcare Center, we strive to provide delicious and nutritious dining options. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. For those who prefer cooking their own meals, we also have kitchenettes available.

Keeping active and engaged is important for maintaining physical and mental well-being. Our fitness room provides equipment for exercise enthusiasts, and our wellness center offers programs aimed at promoting mental wellness.

Residents can enjoy various recreational activities within our community as well. We have a gaming room for those who like playing cards or board games, as well as a small library for bookworms. Planned day trips and resident-run activities are organized regularly to keep our residents socially active.

At Webster Park Rehabilitation And Healthcare Center, we prioritize the safety and well-being of our residents. Our 24-hour call system ensures that help is always just a button press away, and 24-hour supervision provides an extra layer of security. Trained staff members are available to assist with activities of daily living such as bathing and dressing, as well as transfers.

Transportation arrangements are also provided for non-medical purposes such as going shopping or running errands, as well as transportation to doctors' appointments. Move-in coordination services are available to make the transition into our community as smooth as possible.

Our location in Rockland, MA offers convenient access to nearby amenities. There are 2 cafes, 2 parks, and 10 pharmacies within close proximity. Additionally, there are 4 physicians and 7 restaurants nearby. In case of emergencies or specialized medical needs, there are also 2 hospitals in the vicinity.

At Webster Park Rehabilitation And Healthcare Center, we strive to create a comfortable and supportive environment where residents can live their lives to the fullest.

Nearby Places of Interest

This area of Rockland, Massachusetts offers a variety of amenities for seniors looking to settle down in a convenient location. With multiple pharmacies such as CVS and Walgreens within a short distance, access to healthcare services is readily available. The proximity of restaurants like Uncle Charlie's and fast food options like McDonald's cater to different dining preferences. Nearby cafes like Marylou's News and Starbucks provide opportunities for socializing or enjoying a quiet cup of coffee. Physicians' offices including Angels Neurological Center and South Shore Orthopedics ensure easy access to medical care, while hospitals like South Shore Hospital are close by in case of emergency. The abundance of parks like Whitman Town Park and Great Esker Park offer outdoor recreational activities for relaxation, while transportation options such as MBTA Braintree Station provide easy access for those looking to explore the surrounding areas. Places of worship like Annunciation Greek Orthodox Church and entertainment venues such as Showcase Cinema de Lux Randolph add to the cultural richness of the community.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (4.7 miles)
  • Osco Pharmacy Hanover (4.8 miles)

Restaurants

  • China Plaza Restaurant (0.9 miles)
  • Uncle Charlie's (2.5 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.6 miles)
  • Chick-Fil-A (3.7 miles)
  • McGuiggan's Pub (3.8 miles)
  • K C's Pub & Grill (4.4 miles)

Cafes

  • Marylou's News (2.3 miles)
  • Starbucks (3.7 miles)
  • Slacktide Coffee Roaster (5.2 miles)
  • Panera Bread (7.6 miles)
  • Target T2693 Braintree (8.4 miles)

Physicians

  • Angels Neurological Ce (2.4 miles)
  • South Shore Orthopedics (3.1 miles)
  • Eye Health Services (4.5 miles)
  • Beth Israel Deaconess Healthcare Bridgewater (4.7 miles)
  • Outpatient Department Signature Healthcare - Brockton Hospital (5 miles)
  • Kool Smiles (5.4 miles)
  • Harvard Vanguard Medical Associates (6.9 miles)

Hospitals

  • South Shore Hospital (2.8 miles)
  • South Shore Hospital (3.6 miles)
  • Signature Health Care (5 miles)
  • Va Medical Center-Brockton (8.6 miles)

Parks

  • Whitman Town Park (3.6 miles)
  • Great Esker Park (4.8 miles)
  • Braintree Highlands Community Playground (5.9 miles)
  • Memorial Field (6.6 miles)
  • Bare Cove Park (7.3 miles)
  • East Bridgewater Common (7.4 miles)
  • Webb Memorial State Park (8.7 miles)

Transportation

  • MBTA Braintree Station (6.8 miles)
  • West Hingham Commuter RailStation (7.2 miles)

Places of Worship

  • Annunciation Greek Orthodox Church (7.1 miles)
  • First Baptist Church (7.5 miles)

Theaters

  • Showcase Cinema de Lux Randolph (7.9 miles)
  • AMC Braintree 10 (8.5 miles)

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