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Southshore Health Care Center in Rockland, MA

Southshore Health Care Center is a nursing home community in Rockland, MA.

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Southshore Health Care Center in Rockland, MA

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  • Interior

    An elegant dining room setup with neatly arranged tables and chairs, featuring warm lighting and tasteful decor.

  • Decor

    A beautifully arranged dining room featuring elegant tables and chairs, enhanced by tasteful decor.

  • Building

    A modern building surrounded by lush greenery under a clear blue sky.

  • Architecture

    Entrance of a building with glass doors and landscaped bushes.

  • Bedroom

    A cozy patient room featuring two beds, natural light pouring in from the window, and decorative touches for a comforting atmosphere.

  • Trees

    A quiet neighborhood scene under a cloudy sky, with vehicles parked along the road and trees lining the area.

  • Windows

    A hospital room with two beds and a bright window letting in sunlight.

  • Bathroom

    An accessible bathroom equipped with a toilet and sink.

  • Exercise Equipment

    A well-equipped therapy room featuring various exercise tools and a bench for rehabilitation.

115 North Avenue, Rockland, MA 02370

For more information about senior living options: (866) 208-4318

2.6 from 48 reviews
5 stars
14
4 stars
5
3 stars
2
2 stars
3
1 stars
24

Overall Review of Southshore Health Care Center

common 15 reviews mention this

Staff friendliness and compassion

Many residents and families describe staff who are caring and easy to talk with.

A recurring theme in the reviews is that staff members feel approachable and supportive day to day. Multiple reviewers mention nurses and aides checking on residents, explaining care, and being attentive to concerns. Several others describe warmth and friendliness from department heads and admissions, including people they met during visits and stays. A few reviews go the other direction, describing unresponsive or disrespectful interactions, but the overall experience still includes many accounts of genuine compassion.

common 8 reviews mention this

Food quality is a split

Dining quality divides opinion, with both positive and very negative experiences described.

Some reviews say the food is good, while others describe meals as nasty, unsafe, or not handled properly. A reviewer also mentions diet needs, stating the kitchen did not follow a high-protein diet. Others describe specific dining concerns like food not being safe, concerns about choking hazards, and inconsistent follow-through with dietary expectations. Even within the more critical reviews, families sometimes still note that other parts of care—like therapy or nursing—stood out.

  • An elegant dining room setup with neatly arranged tables and chairs, featuring warm lighting and tasteful decor.
  • A beautifully arranged dining room featuring elegant tables and chairs, enhanced by tasteful decor.
caveat 9 reviews mention this

Cleanliness and pests are criticized

Multiple reviews raise serious cleanliness concerns, including odors and pest issues.

Several reviewers describe the building as dirty or foul-smelling, mentioning ongoing sanitation problems and lingering odors. There are also reports of pests, including mice and rats visible inside rooms. Some reviews also mention housekeeping-related issues like stained or dirty linens and worn surfaces. While a few reviewers describe the environment more positively, the cleanliness complaints are prominent enough to stand out.

caveat 7 reviews mention this

Call button and phone delays

Residents and families repeatedly mention delayed help calls and phone problems.

A number of reviews describe the call system as unreliable, with call lights taking a long time to get answered. Some reviewers also mention phone lines not working or being difficult to use to reach residents’ rooms. Several families describe needing assistance urgently and waiting far longer than expected, including reports of being left in dependent or needing help not arriving promptly. These issues are described alongside other care problems in the more negative reviews.

caveat 4 reviews mention this

Therapy support is inconsistent

PT and OT experiences vary, with some praising therapy and others saying rehab time is insufficient.

Some reviews specifically call out positive therapy experiences, including people who enjoyed a therapy gym and reviewers who credit PT and OT for helping them regain walking. Other reviewers say they did not see enough rehabilitation services and described patients spending long stretches alone in rooms. One review also criticizes the lack of PT/OT as preventing discharge progress. Taken together, the therapy accounts range from supportive and effective to limited and disappointing.

  • A well-equipped therapy room featuring various exercise tools and a bench for rehabilitation.
common 2 reviews mention this

Nearby medical and pharmacies

The surrounding area includes hospitals, physician offices, and multiple pharmacies nearby.

Families and residents benefit from being near major care options and everyday essentials. The listing’s nearby places include South Shore Hospital and several physician options in the area, along with nearby pharmacies for prescriptions and refills. This creates practical access to medical services if additional appointments or errands come up during a stay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gen Edw L Logan International (16 miles away) Gen Edw L Logan International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.6 miles)

Restaurants

  • China Plaza Restaurant (1.1 miles)
  • Uncle Charlie's (2.1 miles)
  • McDonald's (3.4 miles)
  • McGuiggan's Pub (3.9 miles)
  • McDonald's (4 miles)
  • Chick-Fil-A (4.1 miles)
  • K C's Pub & Grill (4.2 miles)

Cafes

  • Marylou's News (2.2 miles)
  • Starbucks (4.1 miles)
  • Slacktide Coffee Roaster (5.7 miles)
  • Target T2693 Braintree (8 miles)
  • Panera Bread (8 miles)

Physicians

  • Angels Neurological Ce (2.3 miles)
  • South Shore Orthopedics (2.9 miles)
  • Eye Health Services (4.2 miles)
  • Beth Israel Deaconess Healthcare Bridgewater (4.8 miles)
  • Outpatient Department Signature Healthcare - Brockton Hospital (4.8 miles)
  • Kool Smiles (5.2 miles)
  • Harvard Vanguard Medical Associates (6.5 miles)

Hospitals

  • South Shore Hospital (2.6 miles)
  • South Shore Hospital (3.3 miles)
  • Signature Health Care (4.8 miles)
  • Va Medical Center-Brockton (8.4 miles)

Parks

  • Whitman Town Park (3.7 miles)
  • Great Esker Park (4.6 miles)
  • Braintree Highlands Community Playground (5.4 miles)
  • Memorial Field (6.9 miles)
  • Bare Cove Park (7.1 miles)
  • East Bridgewater Common (7.4 miles)
  • Webb Memorial State Park (8.5 miles)

Transportation

  • MBTA Braintree Station (6.4 miles)
  • West Hingham Commuter RailStation (7 miles)

Places of Worship

  • Annunciation Greek Orthodox Church (6.7 miles)
  • First Baptist Church (7 miles)

Theaters

  • Showcase Cinema de Lux Randolph (7.4 miles)
  • AMC Braintree 10 (8.1 miles)

Frequently Asked Questions

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