Southwood At Norwell Nursing

Pros

• The staff at Southwood Rehabilitation Unit is consistently praised for their caring and professional demeanor, making a positive impression on families from day one.
• Residents enjoy a clean and well-maintained environment, with housekeeping attending to cleanliness multiple times a day.
• The food served at Southwood is frequently described as delicious, fresh, and served hot, with varied menu options available weekly.
• Communication from nursing staff to families is rated highly, with regular updates provided about residents’ conditions and care.
• Residents feel welcomed and secure in their new home, leading to increased participation in daily activities thanks to the encouragement of staff members.
• Family members express deep gratitude for the compassionate care given during difficult times, particularly towards end-of-life situations.
• Many reviews highlight a sense of community where residents make friends through activities and shared experiences within the facility.
• Overall, families express confidence in recommending Southwood as a place that prioritizes the well-being of its residents and provides excellent care.

Cons

• The nursing care was poor, and communication with staff was inadequate, often leading to interruptions during phone calls.
• After multiple complaints about pain, it took insistence from the family for the resident to receive necessary medical attention, revealing a fracture.
• Intake history regarding fluid in the lungs and breathing issues was ignored, resulting in a serious condition that required emergency intervention.
• A neighbor had a similar negative experience with their loved one at this facility, leading them to remove him after a week of poor care.
• The reviewer strongly advises against leaving a loved one in this facility due to their troubling experiences.

Review

Southwood Rehabilitation Unit: Testimonials of Care and Compassion

The Rosewood Rehabilitation Unit at Southwood has garnered an impressive reputation among families and patients alike, thanks to the exceptional care provided by its dedicated staff. Many grateful families have shared their experiences, highlighting the professional and compassionate approach the team takes to ensure a comfortable recovery for residents. Specifically, one family expressed their satisfaction with the service received during their 90-year-old mother’s eight-week stay for rehabilitation following a hip fracture. They praised not just the nursing staff but also nursing assistants, physical therapists, social workers, dietary specialists, housekeeping personnel, and maintenance teams for their congenial attitude and availability.

Comfort is paramount in such settings, and residents’ living conditions are of utmost importance. The family noted that mom had a spacious room adorned with a window—a luxury that contributed significantly to her comfort during recovery. Although it was initially a shared space, she often enjoyed it alone due to effective scheduling. The cleanliness of the facility stood out as well; housekeeping staff were consistently seen maintaining high standards, ensuring trash was emptied regularly and floors remained spotless. This immaculate environment undoubtedly contributed positively to the overall experience.

Nutritional needs are another cornerstone of rehabilitation facilities, and Southwood certainly excels in this regard as well. Residents receive weekly menus featuring a four-week rotating selection packed with diverse offerings. Families have commended the quality of food served—always fresh, hot, and delicious—adding another layer of comfort for those recuperating from medical procedures or surgeries.

Engagement is crucial in any rehabilitative context; while some residents may choose not to participate in activities available at Southwood, many options exist throughout the day to stimulate both mind and body. Though one reviewer mentioned that her mother did not partake in these offerings during her stay at the Rosewood Unit, she acknowledged that there was always something happening on-site for those interested—a testament to Southwood's commitment to providing holistic care.

Communication between families and healthcare providers is essential during rehabilitation stays. Families have voiced appreciation for the transparent dialogue fostered by nursing teams at Southwood; many reported receiving regular updates about their loved ones’ statuses—even regarding minor events—which fostered trust in caregivers' abilities. A nurse herself noted how such collaborative approaches made an incredible difference in her mother’s progress during her recovery journey.

However, it is crucial to present a balanced perspective regarding experiences within healthcare facilities like Southwood. While numerous testimonials highlight exemplary standards of care delivered with compassion and professionalism across various departments—from administration down to support staff—one review starkly contrasts this positive narrative. A family member described their negative experience concerning inadequate medical attention for their mother following surgery complications which led them ultimately to distrust the facility entirely after witnessing repeated oversights on critical health issues.

Such divergent accounts underscore an important reality within healthcare—experiences can vary widely even within one institution based on individual circumstances or shifts in caregiver availability or management decisions over time. For many families who took time out of their lives amidst challenging periods spanning hospitalizations or transitions into assisted living facilities like Southwood-Rosewood Unit—the predominant sentiment remained overwhelmingly positive around care levels provided while navigating otherwise difficult situations brought forth by aging relatives needing specialized support services.

In conclusion, recommendations for Southwood abound among satisfied families who found solace amid trying times when choosing this facility for loved ones transitioning through rehabilitative processes or long-term care needs alike; yet potential patrons must critically assess reviews before making final decisions influenced largely by individual experiences surrounding treatment modalities utilized directly impacting resident welfare overall—in hopes all will find places allowing warmth nurtured through genuine concern beyond mere obligation!

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)
• Walgreens (4.2 miles)
• Osco Pharmacy Hanover (4.4 miles)

Restaurants

• McDonald's (0.6 miles)
• Chick-Fil-A (2.2 miles)
• McDonald's (2.3 miles)
• K C's Pub & Grill (3 miles)
• China Plaza Restaurant (3.6 miles)
• Uncle Charlie's (3.9 miles)
• Burger King (5.1 miles)

Cafes

• Starbucks (1.9 miles)
• Slacktide Coffee Roaster (4.9 miles)
• Marylou's News (5.1 miles)
• Seabird Coffee & Co. (6.6 miles)
• Panera Bread (6.9 miles)
• Target T2693 Braintree (8.4 miles)

Hospitals

• South Shore Hospital (2 miles)
• South Shore Hospital (3.8 miles)
• Signature Health Care (7.8 miles)

Physicians

• South Shore Orthopedics (2.1 miles)
• Eye Health Services (3.9 miles)
• Angels Neurological Ce (5.2 miles)
• Cohasset Pediatrics (5.8 miles)
• Scituate Pediatrics (6.8 miles)
• Miliken Eye Care (6.8 miles)
• Harvard Vanguard Medical Associates (6.8 miles)

Parks

• Great Esker Park (3.9 miles)
• Bare Cove Park (5.3 miles)
• Whitman Town Park (6.3 miles)
• World's End (6.5 miles)
• Webb Memorial State Park (6.8 miles)
• Braintree Highlands Community Playground (6.9 miles)
• Memorial Field (8.5 miles)

Transportation

• West Hingham Commuter RailStation (5.1 miles)
• MBTA Braintree Station (6.8 miles)

Places of Worship

• First Baptist Church (8.6 miles)

Theaters

• AMC Braintree 10 (8.6 miles)