• Interior

    A bright dining room with tables set for a meal, featuring flowers and large windows.
  • Outdoors

    A woman smiling while gardening outside with flowers.
  • Decor

    A bright dining area with neatly set tables and floral centerpieces.
  • Bedroom

    A wooden headboard with visible damage along the edge near a blue-patterned bedspread.
  • Windows

    A bright and well-lit dining room with elegantly set tables, adorned with flowers.
  • Dining

    A bright and inviting dining room with elegantly set tables and comfortable chairs.
  • Landscaping

    A sunny porch with columns and rocking chairs, surrounded by well-kept landscaping.
  • Outdoor

    A group of people posing together outdoors in professional attire, standing under a large tree.
  • Television

    A well-lit hospital room featuring a bed, a television, and light wooden furniture.
  • Lobby

    A modern lobby area with comfortable seating and large windows.
  • Natural Light

    A bright and inviting dining room with orange walls, wooden flooring, and several tables and chairs arranged neatly.
  • Tree

    A group of people posing together under a blooming tree on a sunny day.
  • Bright Lighting

    A bright and spacious dining room with neatly arranged tables and chairs.
  • Rehabilitation

    An elderly woman is assisted by a healthcare professional during a physical therapy session using an exercise band.

Care One At Lexington

178 Lowell Street, Lexington, MA 02420

For more information about senior living options: (844) 490-3973

3.3 from 92 reviews
5 stars
45
4 stars
7
3 stars
2
2 stars
4
1 stars
34

Memory Care Skilled Nursing Facility

Overall Review of Care One At Lexington

Pros

  • pro The therapy department at CareOne in Lexington has a well-deserved reputation for effective treatment and results.
  • pro The physical and occupational therapists excelled at setting goals and helping patients achieve them.
  • pro The food was surprisingly good.
  • pro Mark, the recreational director, is amazing.
  • pro Ryan, the executive director, has skillfully hired some of the best nurses and aides in the area.
  • pro The staff were wonderful and cheerful, supporting patients and families.
  • pro CareOne Lexington is an outstanding rehab facility with a caring and professional team.

Cons

  • pro The review states that the care was absolutely horrible, including force feeding, rough handling, and help buttons left out of reach.
  • pro The rehab unit is described as terrible, with night shift staff nowhere to be found and a patient left in urine all night.
  • pro Multiple reviewers warn others to stay away, claiming there is no communication and virtually no care, suggesting the facility should be closed.
  • pro There are reports of serious neglect, such as medication errors, delays in pain management, and patients left untreated for hours.
  • pro The facility is described as severely understaffed and dirty, with mice, a strong urine odor, and bedbugs.
  • pro Some staff are described as rude, condescending, or unprofessional, with language barriers hindering care and privacy violations.
  • pro There are specific malpractice accusations, including medications added without consent and deterioration of patients' conditions while in care.
  • pro Weekend staffing is cited as minimal or nonexistent, with no therapy or doctors on weekends and slow or absent call responses.

Review

Care One at Lexington is best suited for families seeking a short-term rehabilitation-focused stay where the rehabilitation team, nursing care on many days, and an active, engaging daily schedule can drive meaningful mobility and independence outcomes. This facility tends to reward residents who respond well to intensive PT/OT and who value a lively activities calendar, dependable nursing on weekdays, and staff who genuinely engage with residents and families. Those considering alternatives should not overlook Care One if 24/7 consistency and timelines are non-negotiable: when weekend staffing, med passes, or rapid response to calls falter, it can undermine progress and safety. For long-term residency or highly complex medical needs requiring constant oversight, other communities with stronger weekend coverage and more rigid care protocols may be the wiser choice.

On the upside, the rehabilitation program stands out as the true engine here. Therapists routinely set concrete goals and push patients toward achievable milestones, and many families report tangible improvements in mobility that translate to earlier discharges home. Nursing staff receive frequent praise for attentive care, with several units highlighted for compassionate bedside manners and a willingness to go the extra mile. The facility also benefits from a culture of activity and social engagement - mark the recreational director's energy as a meaningful, almost medicinal presence for mood and motivation. When the care team is on, the campus strides, and families often leave pleased with the patient's progress and the quality of interactions with nurses and aides.

Yet the picture is far from uniform. The dominant deterrent across a swath of reviews is staffing inconsistency, especially on evenings and weekends, which translates to delayed responses to call bells, uneven therapy schedules, and gaps in routine medical management. Reports range from caregivers being slow to respond to urgent needs to fears about medication handling and documentation errors. The atmosphere on some shifts can feel chaotic, and communication gaps between families and administration appear recurrent enough to prompt serious concerns. Add to that a spectrum of experiences with cleanliness, odor, and occasional food quality or delivery timing issues, and the contrast with the glowing rehab narratives sharpens. The facility is large enough to host remarkable successes, but it also accommodates troubling anecdotes that cannot be dismissed.

Because the therapy and nursing strengths can produce real, measurable gains, these pros do offset many downsides for residents who enter with clear, rehab-driven goals and who can thrive under a proactive caregiving team. When a resident progresses to walking independently, regains activities of daily living, and leaves with a plan for home care, the value of a strong PT/OT/Speech team becomes the deciding factor. Families praising individualized attention from specific staff members - nurses, aides, and therapy coordinators - underscore that quality care can surface despite uneven shifts. In those cases, Care One at Lexington can deliver a successful, even life-changing rehab path.

Prospective families should approach with a practical checklist. Before admission, verify weekend staffing levels, response times, and the facility's process for medication management and discharge planning. Request a tour of the Monroe, Revere, and Hancock units to observe how staff interact with residents and how often therapy sessions are scheduled on a typical weekend. Ask for recent patient experience data on call-bell response times and for direct references from families currently navigating the rehab journey. If a loved one requires steady, around-the-clock attention, insist on meeting the weekend leadership and request concrete assurances about staffing coverage and escalation pathways. The goal is to separate the truly caring, capable teams from the episodic success stories.

In the end, Care One at Lexington delivers a compelling blend of high-caliber rehab and caring bedside care for many residents, especially those oriented toward recovery and going home. The strongest recommendation applies when therapy-driven improvement is the central objective and families can remain actively involved to ensure consistent staffing, clear communication, and timely care. For those who prioritize unwavering weekend coverage, strict consistency in med passes, and minimal exposure to variability in care quality, alternatives may yield greater peace of mind. This community is not a generic rehab factory; it is a facility whose success hinges on mobilizing its strongest teams and maintaining steady oversight to prevent the dessert of uneven experiences from spoiling the main course of rehabilitative progress.

Features

Housing

  • 211 resident community capacity 211 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (11 miles away) Gen Edw L Logan International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Care One at Lexington in Lexington, MA is a premier assisted living community that offers a comfortable and enriching environment for seniors. Our community provides a wide range of amenities to enhance the quality of life for our residents.

In terms of amenities, we have a beauty salon where residents can receive haircuts and other personal care services. Residents can also enjoy cable or satellite TV in their fully furnished apartments. We offer community-operated transportation for convenience and ease of mobility, as well as transportation arrangements for non-medical purposes and doctors' appointments.

Our computer center allows residents to stay connected with loved ones and access the internet. We have a dining room where restaurant-style meals are served, accommodating special dietary restrictions if needed. Additionally, our fitness room and wellness center enable residents to stay active and maintain their physical health.

For recreational activities, we have a gaming room where residents can socialize and engage in friendly competition. Our small library offers a tranquil space for reading or quiet reflection. Scheduled daily activities and resident-run events provide opportunities for socialization and entertainment.

Care One at Lexington also offers various care services tailored to meet individual needs. We provide 24-hour call systems and supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.

Our staff members are trained in medication management, ensuring that residents receive their prescribed medications on time. A mental wellness program is also offered to support emotional well-being. Diabetes diet monitoring is provided along with meal preparation and service.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Care One at Lexington ensures easy accessibility to essential resources within the community.

At Care One at Lexington, we strive to create an inclusive environment that promotes independence while providing necessary support for daily living needs. Our compassionate team is committed to ensuring the comfort and happiness of our residents.

Videos

Nearby Places of Interest

Parks

  • Rindge Park (0.6 miles)
  • Mary Cummings Park (2.8 miles)
  • Prospect Hill Park (4.2 miles)
  • Sheepfold, Middlesex Fells Reservation (4.5 miles)
  • Grove-Cedar Bike Path (5 miles)
  • Tufts Park (5 miles)
  • John M. Devir Park (5.7 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.3 miles)
  • Wegmans (3.8 miles)
  • CVS Pharmacy (3.8 miles)

Physicians

  • Lahey Lexington (2.4 miles)
  • Harvard Vanguard Medical Associates (3.3 miles)
  • Lahey Clinic Ophthalmology (3.4 miles)
  • Laser Gentle Medical Spa (3.5 miles)
  • Fresenius Medical Care (3.9 miles)
  • Harvard Vanguard Medical Associates (4.5 miles)
  • Mersi (5.9 miles)

Restaurants

  • Burger King (2.5 miles)
  • The Cheesecake Factory (3.1 miles)
  • Shake Shack (3.3 miles)
  • sweetgreen (3.4 miles)
  • The Brickyard (3.5 miles)
  • Pizzi Farm Market & Deli (3.7 miles)
  • Revolution Hall (4.2 miles)

Places of Worship

  • St Agnes Parish-Arlington (2.8 miles)
  • Our Lady's Church (2.8 miles)
  • St Paul Parish, Harvard Square (6.1 miles)
  • Parish of the Messiah (6.9 miles)

Hospitals

  • McLean Hospital (3.1 miles)
  • Lahey Clinic (3.2 miles)
  • Mount Auburn Hospital (5.4 miles)

Theaters

  • AMC Burlington Cinema 1 (3.2 miles)
  • Cinema World Majestic 7 (5.6 miles)
  • AMC Assembly Row 12 (6.5 miles)

Cafes

  • Pressed Cafe (3.3 miles)
  • Cafe Rustica (5.4 miles)
  • Forge Baking Company (5.6 miles)
  • Flour Bakery + Cafe (5.8 miles)
  • Starbucks (5.9 miles)
  • Tatte Bakery & Cafe (6 miles)
  • Starbucks (6.3 miles)

Transportation

  • MBTA Davis Square Station (4.6 miles)
  • Porter Square MBTA Station (5.1 miles)
  • Hanscom Field (BED) (5.3 miles)
  • Wellington Station (6.4 miles)
  • MBTA Union Square Station (6.5 miles)
  • Assembly Station (6.7 miles)

Frequently Asked Questions

Where is Care One At Lexington?
Does Care One At Lexington provide care for residents with dementia or Alzheimer's disease?
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