Pine Knoll Nursing Center in Lexington, MA

30 Watertown Street, Lexington, MA 02420

For more information about senior living options: (844) 490-3973

3.4 from 19 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

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    Overall Review of Pine Knoll Nursing Center

    Pros

    • pro Pine Knoll is a wonderful, small, home-like facility with friendly, caring staff.
    • pro The residents receive excellent care, and loved ones are treated like family.
    • pro The nursing staff is dedicated and knowledgeable in caring for residents.
    • pro The Pine Knoll staff are amazing and deeply committed to the people who live there.
    • pro The building is continually upgrading and improving, with a dedicated staff focused on residents' needs and requests.
    • pro The staff at Pine Knoll are wonderful and provide high-quality care.
    • pro The facility is excellent and highly recommended for its care and welcoming atmosphere.
    • pro Follow-up calls to check on residents are appreciated.

    Cons

    • pro He is so helpless and not used to being blind.
    • pro The situation is described as a real nightmare.
    • pro Communications with the staff regarding the resident are horrendous.
    • pro The staff do not answer or return calls or emails, and information is inconsistent across representatives.
    • pro The patient experiences multiple, unnecessary transfers.
    • pro The aunt's care is awful, especially during COVID-19.
    • pro The quality of life there is not good; it's awfully sad.
    • pro The radio was unplugged and unnoticed for two weeks.

    Review

    Pine Knoll Nursing Center in Lexington, MA is best suited for families seeking a small, home-like environment where residents receive substantial hands-on care from a dedicated, compassionate staff. The community shines for seniors who need ongoing nursing support or post-acute rehabilitation and who value personal attention, easy in-person accessibility, and frequent, friendly contact with caregivers. In particular, families dealing with significant daily assistance needs - and who appreciate a facility that feels like a close-knit residence rather than a large institution - will find Pine Knoll a reassuring option.

    Those who may want to consider alternatives include families that prize flawless administrative responsiveness and rock-solid, consistently transmitted updates. Several reviews flag communication as a major weakness: unanswered calls, incongruent messages from different staffers, and difficulty obtaining timely information about a loved one's status. For residents who require highly structured case management or who live far away and rely on predictable, unified communications, another community with a more centralized administrative flow may be a better fit. Also, households seeking upscale accommodations or highly transparent, bedside-to-administration handoffs should proceed with caution.

    The strongest pros center on genuine, front-line care. Multiple reviews describe Pine Knoll as a "home-like" setting with friendly, caring staff and a nursing team that is dedicated and knowledgeable about residents' needs. Families repeatedly report that residents receive excellent care and that loved ones are treated with warmth and respect. The facility's small size appears to facilitate attentive, personalized interaction - caregivers who know the residents by name, regular follow-up, and a sense that staff treat families as partners in daily wellbeing. Rehabilitation and daily support are highlighted as positive features, with multiple accounts of residents thriving and caregivers going the extra mile to support recovery and comfort.

    These strengths, however, do not fully counterbalance the notable cons related to communications and consistency. The most common dent in the overall picture is the difficulty families encounter in getting timely, reliable information about their loved ones. Reports of unanswered calls, unreturned emails, and stories that don't always align from one staff member to the next create a stressful dynamic for families already navigating concern and distance. Another drawback cited by some families is distressing feedback about overall quality of life for residents or perceived lapses in care, which cannot be dismissed when a family is trying to determine whether a long-term placement is the right match. In short, Pine Knoll delivers on care and compassion, but it requires vigilance from families who need steady, predictable communications.

    Practically speaking, evaluating Pine Knoll should center on establishing reliable lines of contact and a clear care plan. Prospective residents or their families should request a primary point person - ideally a designated nurse or social worker - and confirm a dependable contact routine (daily or weekly updates, with a consistent reporter). Tours should probe staff-to-resident ratios, daily activity schedules, and how transfers or changes in care level are communicated. Because the facility offers standard two-person rooms rather than deluxe accommodations, families concerned about room quality or privacy should verify what customization or personal items can travel with a resident. Finally, observe how staff respond to urgent questions during a visit; a facility that can deliver calm, direct answers in real time should reduce the risk of later communication gaps.

    The bottom line is decisive: Pine Knoll is a strong option for families seeking a small, intimate setting with genuinely caring frontline staff and a track record of positive rehabilitation experiences. It rewards those who value daily attentiveness and a familial atmosphere and are willing to tolerate some administrative friction. For households where crystal-clear, consistently reliable updates are non-negotiable, exploring alternatives with more centralized communications may be wise. In the end, the decision hinges on whether the daily care quality and personal connection can offset the potential burden of imperfect administrative communication.

    Features

    Housing

    • 81 resident community capacity 81 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (11 miles away) Gen Edw L Logan International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pine Knoll Nursing Center in Lexington, MA offers a comprehensive range of amenities and care services to ensure that residents have a comfortable and fulfilling living experience. The community boasts a beauty salon, allowing residents to pamper themselves and maintain their personal grooming routine. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished rooms.

    Transportation is made convenient with community-operated transportation services, providing easy access to nearby destinations such as doctors' appointments and other non-medical transportation needs. For those who prefer staying connected with technology, there is a computer center equipped with Wi-Fi/high-speed internet.

    Meals are an important part of the day, and Pine Knoll Nursing Center ensures a delightful dining experience for its residents. The community offers restaurant-style dining with special attention given to dietary restrictions and meal preparation. Additionally, residents can socialize in the dining room while enjoying delicious meals.

    To support an active lifestyle, Pine Knoll Nursing Center provides various recreational options. Residents can engage in physical activities in the fitness room or utilize the outdoor space for relaxation amidst beautiful gardens. There is also a gaming room for entertainment purposes and a small library for intellectual stimulation.

    The assisted living community not only focuses on comfort but also offers care services tailored to individual needs. A 24-hour call system ensures that assistance is readily available whenever required. Trained staff members provide assistance with daily tasks such as bathing, dressing, transfers, and medication management. Moreover, they prioritize mental wellness through specialized programs.

    Residents at Pine Knoll Nursing Center can easily explore the surrounding areas due to numerous nearby amenities including cafes, parks, pharmacies, restaurants, physicians' offices, places of worship, theaters, and hospitals.

    Overall, Pine Knoll Nursing Center provides an inviting environment where residents receive personalized care while enjoying a wide range of amenities and opportunities for social engagement and leisure activities.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.7 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.5 miles)

    Parks

    • Rindge Park (1.1 miles)
    • Prospect Hill Park (2.7 miles)
    • Mary Cummings Park (4.2 miles)
    • Cat Rock Park (4.4 miles)
    • Grove-Cedar Bike Path (5 miles)
    • Tufts Park (5.2 miles)
    • Sheepfold, Middlesex Fells Reservation (5.6 miles)

    Places of Worship

    • Our Lady's Church (1.3 miles)
    • St Agnes Parish-Arlington (3 miles)
    • Parish of the Messiah (5.4 miles)
    • St Paul Parish, Harvard Square (5.8 miles)

    Physicians

    • Lahey Lexington (1.4 miles)
    • Fresenius Medical Care (4.4 miles)
    • Mersi (4.4 miles)
    • Harvard Vanguard Medical Associates (4.5 miles)
    • Laser Gentle Medical Spa (4.6 miles)
    • Lahey Clinic Ophthalmology (4.6 miles)
    • Harvard Vanguard Medical Associates (4.7 miles)

    Hospitals

    • McLean Hospital (2 miles)
    • Lahey Clinic (4.5 miles)
    • Mount Auburn Hospital (4.9 miles)
    • Newton-Wellesley Hospital (6.4 miles)

    Restaurants

    • Pizzi Farm Market & Deli (2.4 miles)
    • Wendy's (3.5 miles)
    • Margaritas Mexican Restaurant (3.6 miles)
    • Burger King (3.7 miles)
    • La Saison Bakery (4.2 miles)
    • Sofra Bakery & Cafe (4.2 miles)
    • The Cheesecake Factory (4.3 miles)

    Theaters

    • AMC Burlington Cinema 1 (4.3 miles)
    • Cinema World Majestic 7 (4.7 miles)
    • AMC Assembly Row 12 (6.7 miles)
    • Kendall Square Cinema (7 miles)
    • Showcase SuperLux (7 miles)

    Cafes

    • Pressed Cafe (4.5 miles)
    • Starbucks (5 miles)
    • Cafe Rustica (5.2 miles)
    • Starbucks (5.3 miles)
    • Flour Bakery + Cafe (5.4 miles)
    • Forge Baking Company (5.5 miles)
    • Tatte Bakery & Cafe (5.6 miles)

    Transportation

    • MBTA Davis Square Station (4.6 miles)
    • Porter Square MBTA Station (5 miles)
    • Hanscom Field (BED) (5.2 miles)
    • MBTA Riverside Station (6.1 miles)
    • MBTA Union Square Station (6.4 miles)
    • MBTA Reservoir Station (6.5 miles)
    • Wellington Station (6.8 miles)

    Frequently Asked Questions

    Where is Pine Knoll Nursing Center?

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