Brookhaven at Lexington is an assisted living and memory care community in Lexington, MA.
Information last verified:
1010 Waltham St, Lexington, MA 02421
To contact a resident: (781) 863-9660
For more information about senior living options: (866) 208-4318
Care is presented as available on-site when residents need more support.
Several reviews describe Brookhaven as a continuing care setup where residents can access help as needs change. One reviewer specifically mentions 24-hour nursing care, while another describes having care available in a nursing home setting. Others also point to the on-site health program and the way staff support residents over time.
Many residents and families describe staff as patient, responsive, and caring.
Warm staff experiences come up repeatedly, including descriptions of staff being patient, super helpful, and knowing residents’ names. Multiple reviewers also describe care that feels personal, such as support for a resident’s emotional well-being. A smaller set of reviews is less positive, calling out issues with administration, urgency, and follow-through, including difficulty getting information or help when needed.
Residents describe frequent activities and programs on-site.
Reviews highlight ongoing programming such as movies, lectures, and group events, and they often describe the community as active. Some residents or families also mention wellness programs, exercise trainers, and opportunities for personal interests. Even when one reviewer found the layout challenging for walking, they still pointed to the variety of things going on and the dining spaces where gatherings happen.
Food is frequently praised, though a minority of reviews were not satisfied.
Several reviews say the meals are very good or spectacular, and one notes that dining feels classier than a typical institutional setup. Another review describes food as good even while the overall rating is held back by cost. One reviewer was critical, describing the food as a “B minus,” with limited daily choices and no organic options.
Residents mention exercise facilities, including a heated pool.
Two reviews specifically call out exercise rooms and an indoor heated pool experience with whirlpool features. One reviewer frames this as part of the fully equipped nature of the community, while the other lists it alongside wellness programming and trainers for exercise.
Pricing is described as very high, and it affects decisions.
Multiple reviews mention that the community is expensive, with one reviewer holding back their rating because of cost. Another says it cost a lot but felt worth it, while a separate review notes that affordability was the main constraint. Even positive comments sometimes tie the overall recommendation to whether a family can afford the “bells and whistles.”
Some reviews describe slow follow-through on administrative and maintenance issues.
A few reviews criticize administration, including not returning phone calls, coordination problems between offices, and difficulty getting answers. Maintenance concerns are also called out, such as an elevator that remained broken for an extended period with no demonstrated urgency. Another reviewer mentions the front desk experience took time, and they also describe being short-staffed at times, requiring residents or families to push for more help.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Independent Living
Memory Care
Skilled Nursing Facility
Activities on-site
Devotional services off-site
Indoor common areas
Gen Edw L Logan International (12 miles away)
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteBrookhaven at Lexington is located at 1010 Waltham St, Lexington, MA 02421 in Middlesex County, Massachusetts
Yes, Brookhaven at Lexington provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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