Mount Carmel Care Center

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Mount Carmel Care Center

320 Pittsfield Road, Lenox, MA 01240

For more information about senior living options: (844) 490-3973

3.3 from 3 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Mount Carmel Care Center is engaging, knowledgeable, and supportive.
  • pro The director of the facility is informative and takes the time to answer all questions satisfactorily.
  • pro The cleanliness and organization of Mount Carmel Care Center are top-notch.
  • pro The atmosphere at the nursing home is very nice, with happy residents and beautiful outdoor spaces.
  • pro Referrals from community members also praised the care provided by Mount Carmel Care Center under its new ownership.
  • pro Many residents appreciate the opportunity to attend prayer meetings at the facility.
  • pro Double rooms and single rooms at Mount Carmel Care Center are both comfortable and well-maintained.
  • pro The facility is recommended for those in need of rehabilitation services.

Cons

  • pro The care at the nursing home is lacking and there is not enough help available for the residents.
  • pro The staff is not trained to show compassion towards the residents and there are long wait times for assistance.
  • pro The reviewer does not recommend the facility to anyone who cares about their family member's well-being.

Review

Mount Carmel Care Center has left a lasting impression on visitors, as described in the first review. Despite its small size, the facility shines with cleanliness and an engaging staff. The director efficiently addressed all questions and provided satisfactory answers. The presence of prayer meetings adds to the pleasant atmosphere of the center. Visitors noted that residents appeared happy, and the beautiful outdoor space offered a peaceful retreat. An added bonus is that pets are allowed to visit, further enhancing the warm environment.

The second review highlights the positive changes brought about by new ownership. Rebranded as Mount Carmel Care Center, the facility appears brand new, and its staff demonstrates a deep understanding of their roles. With such high standards of care, this reviewer confidently recommends Mount Carmel Care Center for anyone seeking rehabilitation services.

Unfortunately, not all experiences at Mount Carmel Care Center have been positive, as mentioned in the third review. While there may have been improvements under new management, this individual did not feel they received sufficient care for their mother. Complaints centered around insufficient staff numbers and a lack of training in compassionate caregiving. Waiting times for assistance were often unreasonably long, leading to frustration and dissatisfaction.

Overall, it seems that Mount Carmel Care Center has made significant strides under new ownership but still faces challenges in consistently providing adequate care for all residents. This nursing home boasts clean facilities, knowledgeable staff members who demonstrate kindness and competence, and a welcoming atmosphere with prayer meetings available for spiritual comfort.

Potential residents considering Mount Carmel Care Center should take note of both positive and negative experiences shared by reviewers when making their decision. The transition to new ownership appears to have brought about positive changes, but some individuals may still encounter difficulties due to staffing issues impacting response times and quality of care. It is essential to thoroughly evaluate personal needs and expectations before committing to any senior living facility or nursing home stay.

Features

Housing

  • 69 resident community capacity 69 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Mount Carmel Care Center in Lenox, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for easy access to nearby locations, and there is also a computer center for those who want to stay connected.

The dining room provides restaurant-style dining with delicious meals prepared by the expert staff. Residents can also enjoy their meals in the outdoor space or kitchenette if they prefer. Housekeeping services are provided to keep the living spaces clean and tidy.

For recreation and leisure, Mount Carmel Care Center offers various facilities including a fitness room, gaming room, small library, and garden. Residents can relax and engage in activities at their own pace. There is also Wi-Fi/high-speed internet available throughout the community.

In terms of care services, the community provides 24-hour call system and supervision to ensure safety and assistance whenever needed. The highly trained staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.

The mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions are catered through diabetes diet options and other accommodations. Transportation arrangements are available for both non-medical purposes and for doctor's appointments.

Residents can enjoy an active lifestyle with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities available within the community. Additionally, they have easy access to nearby cafes, parks, pharmacies, physicians, restaurants,and places of worship.

At Mount Carmel Care Center in Lenox, MA residents can expect personalized care in a comfortable environment that fosters independence while providing support when needed.

Nearby Places of Interest

Restaurants

  • Trattoria II Vesuvio (0.3 miles)
  • Burger King (0.8 miles)
  • Jae’s Restaurant (1 miles)
  • Chocolate Springs Cafe (1.2 miles)
  • Mazzeo's Ristorante (1.4 miles)
  • Bagel & Brew (2.5 miles)
  • Firefly (2.5 miles)

Places of Worship

  • United Methodist Church of Lenox (0.5 miles)
  • St Mark's Church (4 miles)

Physicians

  • Lenox Internal Medicine (0.6 miles)
  • The UltraWellness Center (1.2 miles)
  • Mark Hyman, MD (1.2 miles)
  • Neurological Care in the Berkshires (1.2 miles)
  • Berkshire OB /GYN (1.2 miles)
  • Lenox Family Health Center of Bmc (1.2 miles)
  • Neurological Care (1.3 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Colonial Canibus company (1.1 miles)
  • CVS Pharmacy (3.8 miles)
  • Big Y Pharmacy and Wellness Center (3.8 miles)
  • Flynn's Pharmacy (3.8 miles)
  • T&C Flynn's Pharmacy (3.9 miles)
  • Flynn's Home Medical Equipment (3.9 miles)

Parks

  • Kennedy Park (1.1 miles)
  • Canoe Meadows Wildlife Sanctuary (3 miles)
  • The Common Park (4.1 miles)
  • Liston Park (4.2 miles)

Cafes

  • Guido's Fresh Marketplace (1.1 miles)
  • On A Roll Cafe (1.2 miles)
  • Haven Cafe & Bakery (2.5 miles)
  • Lenox Coffee (2.5 miles)
  • Pattisserie (2.6 miles)
  • Tanglewood Cafe (3.8 miles)
  • Marketplace Cafe (3.9 miles)

Hospitals

  • Berkshire Health Systems (2.2 miles)
  • Berkshire Health Systems (4.5 miles)
  • Hillcrest Hospital (4.5 miles)
  • BMC Hillcrest Campus (4.5 miles)
  • BMC - Radiology (4.7 miles)
  • Berkshire Physicians & Surgeons Pc (4.7 miles)

Transportation

  • Pittsfield Municipal Airport (PSF) (2.4 miles)
  • U-Haul Moving & Storage (3.5 miles)
  • Enterprise Rent-A-Car (3.9 miles)
  • Amtrak PIT (4.1 miles)

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