Mount Carmel Care Center is a nursing home community in Lenox, MA.
Information last verified:
Mount Carmel Care Center in Lenox, MA
Save320 Pittsfield Road, Lenox, MA 01240
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe staff who pay close attention.
Across the reviews, families describe caregivers who engage residents, respond to concerns, and treat people with warmth. Several mention direct support in daily moments, including safety and comfort for residents who need extra help. One review also reports the opposite, saying help can be insufficient and transfers can involve long waits.
Many reviewers highlight a clean, odor-free environment.
Multiple reviews say the facility is very clean, with no bad smells or issues with cleanliness. Families also describe the space as homelike and welcoming, and one tour review specifically mentions cleanliness and organization. A separate comment notes the building could use a serious update, but still leaves the main cleanliness feedback largely positive overall.
Families value timely updates about care and medical changes.
Several reviews mention that management reaches out regularly, with updates that help families feel informed. Families also describe receiving prompt communication around care plan meetings and medical or prescription changes. In at least one case, the review specifically references being notified quickly if anything arises.
Residents and families describe meaningful activities and prayer involvement.
Reviews describe residents getting opportunities to be out and about and participate in daily activities. Families also mention an activity crew that helps ensure residents are included, plus visits connected to religious practice. One tour review highlights prayer meetings as part of what they saw and liked.
Many reviewers point to strong PT and rehab experiences.
Some reviews mention rehab staff being top notch and families seeing progress during therapy. A family also describes the PT department as helpful for returning home after an injury. Another review specifically highlights the availability of PT/OT across the week during rehab planning.
A couple of reviews raise concerns about enough help and timing.
One review says the facility is very old and could use a serious upgrade. Another expresses frustration about staffing coverage, describing long waits for assistance with transfers. These concerns appear in the reviews alongside many positive experiences of attentive care, so impressions vary.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
69 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesMount Carmel Care Center is located at 320 Pittsfield Road, Lenox, MA 01240 in Berkshire County, Massachusetts
Mount Carmel Care Center on seniors.fyi includes 5 photos including images showing dining, interior, healthcare, bedroom, rehabilitation, exercise, chandelier, windows, and more.
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Interior
Bedroom
Outdoor
Television
Rehabilitation
