Charlene Manor Extended Care Facility

Pros

• The staff at Charlene Manor Extended Care Facility is excellent and provides attentive care.
• The maintenance staff responds quickly to resolve any problems in the rooms.
• The nurses and aides at the facility are great and provide excellent care to residents.
• The facility keeps residents clean, nicely dressed, and respects their privacy.
• The building is clean and attractive, creating a pleasant environment for residents.
• Some of the people working at the facility are great and genuinely care about the residents.
• The staff at Charlene Manor Extended Care Facility is helpful and supportive during transitions.
• Residents appreciate the attentive and respectful nature of the staff members.
• The facility provides regular activities for residents to engage in social interactions.
• The facility ensures that residents' basic needs, such as medication management, are met effectively.

Cons

• The nurse aide that visited the friend post-surgery had a cold and uncommunicative attitude.
• Some of the staff members at Charlene Manor Extended Care Facility were not suited for their roles and lacked the necessary compassion.
• The building itself at Charlene Manor Extended Care Facility was average, suggesting it was not particularly impressive.
• One of the residents expressed dissatisfaction with the food provided, stating that it could be improved.
• The lack of variety in lunch and dinner choices at Charlene Manor Extended Care Facility was seen as a drawback by one resident's friend.
• The limited activities offered at Charlene Manor Extended Care Facility left one individual wishing there were more options available.
• One resident's mother expressed dislike for the food served at the facility.
• Another resident felt that there could be more activities provided, especially in a locked ward setting.

Review

Charlene Manor Extended Care Facility is a nursing home that seems to have received positive feedback from various individuals. One resident, who is currently staying there, praises the staff for their exceptional care. Medication is distributed on a daily basis, and vital signs are diligently monitored. Whenever attention is needed, the staff promptly responds to requests. The resident also appreciates the efficient maintenance team that quickly addresses any issues in the rooms. Additionally, regular checks are conducted to ensure bed rails are secure. With daily cleaning and well-prepared meals from the kitchen, this resident feels comfortable and well-cared for.

Another individual shares their positive experience regarding their father's stay at Charlene Manor Extended Care Facility. They express gratitude towards the facility for being helpful throughout their transition process. Their father received physical therapy during his stay, which was covered by Medicare and the VA. Overall, they found the staff to be kind and accommodating.

However, not all experiences have been entirely positive. During a visit post-surgery, one reviewer noticed a discrepancy in the interactions between different healthcare professionals at Charlene Manor Extended Care Facility. While one nurse displayed great professionalism and rapport with patients, another aide came across as cold and lacking in communication skills. The reviewer suggests that perhaps a comprehensive reevaluation of personnel may be necessary.

Despite some mixed experiences with staff members, a long-term resident of two years speaks highly of Charlene Manor Extended Care Facility. The individual mentions that their friend is well taken care of with proper hygiene practices followed consistently. They note that although their friend is dissatisfied with the food provided, it may be challenging for such a small facility to cater to all 123 residents' preferences adequately.

Another satisfied family member commends Charlene Manor where their mother resides in a locked ward setting. They remark on the facility's cleanliness and attractive appearance while highlighting the excellent staff who provide attentive and helpful care to residents. However, they do express a wish for more varied activities to be available.

In summary, Charlene Manor Extended Care Facility appears to have a dedicated and caring staff. Residents praise the promptness of medication distribution and vital sign checks. The maintenance team is quick to address any room-related issues, ensuring a comfortable environment. However, there have been occasional instances where interactions with certain healthcare professionals have left room for improvement. Despite this, long-term residents seem satisfied with the level of care they receive, although food options may not always meet everyone's preferences. It is apparent that Charlene Manor strives to maintain a clean and attractive facility while providing attentive care to its residents.

Restaurants

• Ninety Nine Restaurant (0.4 miles)
• Friendly's (0.4 miles)
• McDonald's (0.4 miles)
• China Gourmet (0.7 miles)
• D'Angelo Grilled Sandwiches (0.7 miles)
• Main Street Bar & Grille (0.9 miles)
• Mesa Verde (1.1 miles)

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Williamsburg Pharmacy (14.8 miles)
• CVS Pharmacy (15.7 miles)

Transportation

• About Town Taxi (1 miles)
• East Deerfield Trainyard (2.4 miles)
• U-Haul Neighborhood Dealer (15 miles)

Places of Worship

• Church Of Christ (1.1 miles)
• Vipassana Meditation Center (3.8 miles)
• Rev Phyllis R Evelyn Reverend (5.8 miles)
• Vernon Union Church (13.1 miles)

Cafes

• Shelburne Falls Coffee Roasters (1.2 miles)
• Shelburne Falls Coffee Roasters (2.7 miles)
• Well's Provisions Cafe & Market (12.8 miles)
• Cushman Market & Cafe (13.7 miles)
• People's Market (14.7 miles)
• Procrastination Station (14.7 miles)

Physicians

• Pioneer Spine & Sports (1.2 miles)
• Hampden & Franklin County Cardiovascular Associates (1.3 miles)
• Peter B. Koppenheffer, MD (1.5 miles)
• Baystate Medical Practices - Pioneer Women's Health (1.5 miles)
• Pioneer Women's Health (1.5 miles)
• Baystate Gastroenterology - Greenfield (1.5 miles)
• Baystate Wound Care and Hyperbaric Medicine - Greenfield (1.5 miles)

Hospitals

• Clinical & Support Options (1.6 miles)
• Baystate Radiology & Imaging (1.6 miles)
• Farren Care Center (2.4 miles)

Parks

• Paws Park of Greenfield (1.7 miles)
• Beacon Field (1.8 miles)
• Polish Picnic Grounds (2 miles)
• Lake Wyola State Park (11.3 miles)
• DAR - Fire Tower (12 miles)
• Puffer's Pond (13.2 miles)
• Mill River Recreation Area (13.3 miles)