Talk to an advisor (866) 208-4318

Charlene Manor Extended Care Facility in Greenfield, MA

Charlene Manor Extended Care Facility is a nursing home community in Greenfield, MA.

Information last verified:

Charlene Manor Extended Care Facility in Greenfield, MA

Save

  • Interior

    A welcoming lobby area featuring comfortable seating and natural light.

  • Outdoors

    A serene garden featuring a water feature, surrounded by lush greenery and blooming flowers, set against a modern brick building.

  • Building

    A beautifully landscaped garden with a pond in front of a brick building.

  • Bedroom

    A cozy and well-lit bedroom featuring a comfortable bed, an armchair, and warm decor.

  • Landscaping

    A view of a building entrance with an American flag in the foreground under a cloudy sky.

  • Outdoor

    A sign for a healthcare facility with a backdrop of mountains and some lingering snow.

130 Colrain Road, Greenfield, MA 01301

For more information about senior living options: (866) 208-4318

3.6 from 29 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
1
1 stars
8

Overall Review of Charlene Manor Extended Care Facility

common 18 reviews mention this

Staff are consistently caring and attentive

Residents and families repeatedly describe staff as caring, attentive, and responsive to needs.

Across multiple reviews, families describe nurses and CNAs as genuinely friendly, caring, and attentive, with staff who follow up when something changes. Several reviewers say staff were receptive when they raised concerns or advocated for their loved ones. There are also dissenting reviews where some staff members are described as cold, incompetent, or lacking supervision.

caveat 9 reviews mention this

Care follow-through can vary

Some reviews praise quick help, while others report long waits or inadequate assistance.

Some residents and families describe staff contacting them if something happens and say help is available when attention is needed. Other reviews report slow response to call lights, problems getting a shower time without pushing, or gaps in equipment and support for certain mobility needs. A few accounts also describe inconsistent day-to-day communication between different aides.

common 5 reviews mention this

Meals bring mixed opinions

Dining gets both compliments and complaints, with options for preferences.

Several reviewers say their loved ones enjoyed the meals and that staff offered substitutions or options when someone didn’t like the main meal. Others say the food could be better and that residents disliked it. A couple of reviews also note the ability to bring a special meal from home, alongside regular meal service.

common 3 reviews mention this

Activities add structure to days

Residents describe regular activities and community get-togethers.

Reviews mention scheduled day-to-day activities and monthly events, including holiday touches and a church visit on Sundays. One reviewer who spends time in a community room says there are daily get-togethers, while another family member wishes there were more activities. Overall, activities come up as a practical part of life at the facility.

caveat 10 reviews mention this

Cleanliness is praised and criticized

Cleanliness is sometimes praised, but multiple reviews describe noticeable cleanliness and odor problems.

Positive reviews describe a clean, well-maintained facility, including updates like fresh paint and newly renovated rooms. Some accounts also describe rooms being cleaned each morning and loved ones kept clean and nicely dressed. On the other hand, several reviews complain of outdated or unkept areas, dust or debris, stained surfaces, persistent urine or feces smells, and even incidents involving dirty clothing or equipment.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Ninety Nine Restaurant (0.4 miles)
  • Friendly's (0.4 miles)
  • McDonald's (0.4 miles)
  • China Gourmet (0.7 miles)
  • D'Angelo Grilled Sandwiches (0.7 miles)
  • Main Street Bar & Grille (0.9 miles)
  • Mesa Verde (1.1 miles)

Pharmacies

  • Rite Aid (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Williamsburg Pharmacy (14.8 miles)
  • CVS Pharmacy (15.7 miles)

Transportation

  • About Town Taxi (1 miles)
  • East Deerfield Trainyard (2.4 miles)
  • U-Haul Neighborhood Dealer (15 miles)

Places of Worship

  • Church Of Christ (1.1 miles)
  • Vipassana Meditation Center (3.8 miles)
  • Rev Phyllis R Evelyn Reverend (5.8 miles)
  • Vernon Union Church (13.1 miles)

Cafes

  • Shelburne Falls Coffee Roasters (1.2 miles)
  • Shelburne Falls Coffee Roasters (2.7 miles)
  • Well's Provisions Cafe & Market (12.8 miles)
  • Cushman Market & Cafe (13.7 miles)
  • People's Market (14.7 miles)
  • Procrastination Station (14.7 miles)

Physicians

  • Pioneer Spine & Sports (1.2 miles)
  • Hampden & Franklin County Cardiovascular Associates (1.3 miles)
  • Peter B. Koppenheffer, MD (1.5 miles)
  • Baystate Medical Practices - Pioneer Women's Health (1.5 miles)
  • Pioneer Women's Health (1.5 miles)
  • Baystate Gastroenterology - Greenfield (1.5 miles)
  • Baystate Wound Care and Hyperbaric Medicine - Greenfield (1.5 miles)

Hospitals

  • Clinical & Support Options (1.6 miles)
  • Baystate Radiology & Imaging (1.6 miles)
  • Farren Care Center (2.4 miles)

Parks

  • Paws Park of Greenfield (1.7 miles)
  • Beacon Field (1.8 miles)
  • Polish Picnic Grounds (2 miles)
  • Lake Wyola State Park (11.3 miles)
  • DAR - Fire Tower (12 miles)
  • Puffer's Pond (13.2 miles)
  • Mill River Recreation Area (13.3 miles)

Frequently Asked Questions

Where is Charlene Manor Extended Care Facility?
What photos are available for Charlene Manor Extended Care Facility in Greenfield, Massachusetts?

Nearby Communities

  • Buckley-Greenfield Healthcare Center

    Buckley-Greenfield Healthcare Center

    Greenfield, MA

    4.1 from 21 reviews
     

    pro Compassionate staff and meaningful activities.

  • Overlook VNA

    Overlook VNA

    Greenfield, MA

    3.7 from 3 reviews
     

    pro Peaceful assisted living with easy access to healthcare and nearby amenities.

  • Arbors at Greenfield

    Arbors at Greenfield

    Greenfield, MA

    4.2 from 34 reviews
    $3,400 to $7,000 / month

    pro Friendly staff, clean facilities, and engaging activities.

  • The Elizabeth Home

    The Elizabeth Home

    Greenfield, MA

    4.3 from 3 reviews
    $1,600 / month

    pro Affordable semi-private rooms ($1,600/mo) with extensive nearby amenities.

  • Poet's Seat Health Care Center

    Poet's Seat Health Care Center

    Greenfield, MA

    4 from 1 review
     

    pro Compassionate staff with dedicated physical therapy and social support.

  • Farren Care Center

    Farren Care Center

    Turners Falls, MA

    3.8 from 33 reviews
     

    pro Caring, patient staff with familiar aides and a warm, family-like community.

  • Arbors at Amherst

    Arbors at Amherst

    Amherst, MA

    4.4 from 34 reviews
     

    pro Caring staff in a clean, well-maintained memory-care environment.

  • Elaine Center at Hadley

    Elaine Center at Hadley

    Hadley, MA

    3.9 from 84 reviews
     

    pro Dedicated staff and clean, well-maintained facility.

  • Hadley at Elaine Care and Rehabilitation Cent

    Hadley at Elaine Care and Rehabilitation Cent

    Hadley, MA

    3.9 from 71 reviews
    $8,943 to $9,338 / month

    pro Active family advocacy helped secure a safer outcome for their loved one.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • caregiver burnoutCaring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout

    Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.

  • what is hospice care at homeUnderstanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility

    Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.