Buckley-Greenfield Healthcare Center in Greenfield, MA
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95 Laurel Street, Greenfield, MA 01301
For more information about senior living options: (844) 490-3973
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The facility is very clean and welcoming, not like a hospital. The staff are amazing, very helpful, caring, and supportive of their patients. Admissions staff provide guidance and reassurance, helping families feel comfortable leaving a loved one there. Buckley-Greenfield Healthcare Center offers a home away from home with meaningful activities in-house and in the community. Nursing staff, including standout caregivers like Melissa, deliver top-notch care as if residents were family. The dining room is beautiful, the food is great, and the grounds are pleasant. The care team is compassionate, professional, and treats residents with dignity. Physical therapy helps residents regain abilities and return home, with tenacious and supportive therapists. The facility shows strong teamwork, responsiveness to resident needs, and consideration of feedback.
The elevators have not worked for years, described as a HEPA violation. Supervision, accountability and patient hygiene are greatly lacking at Buckley. There are too few nurses, reflecting poorly on patient care. A resident waited 45 minutes for scheduled medication. The mattresses are so thin you can feel the metal underneath. Call buttons stay unanswered for a long time before responders arrive.Buckley-Greenfield Healthcare Center in Greenfield, MA is best suited for older adults who need skilled nursing care or post-acute rehabilitation and for families that value a warm, home-like atmosphere, clean surroundings, and hands-on admissions support. The community earns strong marks for staff who are genuinely caring and for a caregiving culture that prioritizes dignity during medical transitions. Residents who benefit from private or single rooms, a social dining environment, and structured activities will find a daily rhythm here that supports recovery and ongoing well-being. The admissions process stands out as thorough and reassuring, with knowledgeable staff guiding families through questions and helping them feel confident in leaving a loved one in care.
Those who should consider alternatives are families seeking near-perfect staffing consistency or the most modern facility infrastructure. A recurring note among reviews is staffing gaps that translate into longer waits for medications and slower responses to call buttons, underscoring a risk of uneven day-to-day coverage during busy periods. There are mentions of older building elements and a desire for remodeling on certain floors, suggesting that households prioritizing the newest fixtures or ultra-modern design may prefer other options with more current upgrades. For families requiring relentless, 24/7 supervision and minimal risk of delays, it pays to compare this community with peers that emphasize constant staffing density.
Nevertheless, the core strengths often offset these concerns. The standout asset is the staff's compassion and teamwork across nursing, aides, and support roles, which translates into residents being treated with warmth and individualized attention. Families frequently note meaningful activities, opportunities for social engagement, and strong collaboration with hospice or palliative care when appropriate. Cleanliness and a well-appointed dining room reinforce a comfortable, home-like atmosphere that supports morale and social connection. Positive rehab outcomes are evident in patient stories where physical therapy helps residents regain function and discharge home, illustrating tangible value in the post-acute pathway.
Management and frontline teams frequently earn praise for accessibility and cooperative problem-solving. Admissions personnel are seen as approachable and knowledgeable, and social workers help families navigate transitions with clarity. The culture described across reviews emphasizes resident-centered care, teamwork, and responsiveness to feedback from patients and visitors. Even during periods of staffing strain, the facility is portrayed as prioritizing patient needs, balancing safety, service, and compassion. While there is acknowledgment of the potential need for ongoing upgrades, the overall trajectory is one of strengthening operations and maintaining a supportive, family-inclusive environment.
When evaluating options, concrete questions should guide the visit: what are current nurse-to-resident ratios and how are shifts staffed; what are typical medication wait times and call-bell response times; what room configurations remain available (singles vs doubles) and how do residents experience dining and therapy schedules; how robust is the activity calendar, and how are resident interests incorporated into programming. In addition, verify discharge planning processes, especially for rehab cases aiming for home. Clarify visitation policies, the role of service animals, and any planned renovations or capital improvements. These specifics shape day-to-day quality and long-term satisfaction, ensuring the choice aligns with the resident's needs and the family's expectations.
In sum, Buckley-Greenfield Healthcare Center offers a solid, resident-centered option for seniors who prize warmth, compassionate care, and tangible rehab outcomes delivered in a pleasant, social setting. It is less ideal for families requiring uninterrupted, ultra-high staffing guarantees or the most modernized interiors, and it warrants careful scrutiny of current staffing levels and operational consistency during a visit. With diligent due diligence - touring the campus, speaking with admissions and therapy staff, and evaluating the home-like environment - this community can be a strong match for many families seeking a humane, capable senior-living solution in western Massachusetts.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Buckley-Greenfield Healthcare Center in Greenfield, MA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to enjoy regular grooming and pampering sessions. Residents can also relax in the comfort of their own fully furnished accommodations, complete with cable or satellite TV and private bathrooms.
The community offers various opportunities for socialization and engagement through its numerous amenities. Residents can utilize the computer center or gaming room for entertainment and stay connected with friends and family through Wi-Fi/high-speed internet. There is also a small library available for those who enjoy reading.
For dining, Buckley-Greenfield Healthcare Center provides restaurant-style meals served in a spacious dining room. They cater to special dietary restrictions, including diabetes diets, ensuring that residents' nutritional needs are met. Additionally, there are two cafes nearby as well as 16 restaurants in the vicinity, offering plenty of dining options.
Care services at this assisted living community include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents' medications are taken as prescribed. A mental wellness program is also available to support residents' emotional well-being.
To encourage an active lifestyle, Buckley-Greenfield Healthcare Center offers fitness programs and scheduled daily activities for residents to participate in. Planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities promote social interaction among residents.
The location of Buckley-Greenfield Healthcare Center is convenient with several amenities nearby. There are three parks where residents can enjoy outdoor activities and two transportation options for easy access to local destinations. In addition, there are three pharmacies, 22 physicians, two places of worship, and three hospitals located close by, ensuring that healthcare needs are easily met.
Overall, Buckley-Greenfield Healthcare Center provides a comfortable and engaging environment for seniors requiring assisted living services in Greenfield, MA. With its array of amenities, care services, and convenient location, residents can enjoy a fulfilling and vibrant lifestyle.
Buckley-Greenfield Healthcare Center is located at 95 Laurel Street, Greenfield, MA 01301 in Franklin County, Massachusetts
Buckley-Greenfield Healthcare Center on seniors.fyi includes 4 photos including images showing entrance, brick, windows, landscaping, building, architecture, exterior, outdoors, and more.
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