Buckley-Greenfield Healthcare Center

Pros

• The admissions team, particularly Alicia and Bonnie, provided excellent support and compassion during difficult times for families.
• The staff on the 3rd floor demonstrated outstanding care and empathy towards residents, making them feel like family.
• Buckley-Greenfield Healthcare Center offers meaningful activities that enhance the emotional and physical well-being of residents.
• The facility maintained high standards of cleanliness and sanitation, ensuring a safe environment for patients.
• Residents appreciated the quality of food served in the dining room, contributing to a pleasant dining experience.
• Physical therapy staff were tenacious and supportive, helping residents regain their independence and achieve discharge goals.
• The facility was responsive to feedback from patients and visitors, creating a welcoming atmosphere with strong teamwork among staff members.
• Support animals were allowed to visit regularly, enhancing the quality of life for residents.
• Family members felt reassured knowing their loved ones received genuine compassion and respect from staff.
• Overall, Buckley-Greenfield Healthcare Center is recognized as one of the best facilities in the area for its care and community engagement.

Cons

• The facility would benefit from an upgrade and remodel of the patient floors and rooms.
• There were challenges faced during the pandemic, including staffing shortages.
• Some residents did not participate much in activities, which could limit engagement.
• Despite being a good place overall, there were still areas that needed improvement.
• The experience of some visitors indicated that certain aspects of care may not have met everyone's expectations.

Review

Buckley-Greenfield Healthcare Center has garnered numerous positive reviews from families and friends of residents, painting a picture of a facility that goes above and beyond in terms of care, compassion, and community involvement. From the initial stages of admission to the ongoing support provided during residency, many have expressed gratitude for the attentive staff members and thoughtful services. Emily's reflections on her experience highlight this commitment; she was grateful for the seamless admissions process led by Alicia and praised the staff on the 3rd floor, including Cassie from hospice. The personal touch exemplified by Cassie's prompt response in her time of need reflects a deep sense of empathy prevalent throughout Buckley.

The facility has served as more than just a rehabilitation center; it is described as a home away from home where meaningful activities abound both inside and within the community. Ms. Gordon’s account emphasizes how well Buckley recognizes individual needs. She noted how dedicated Team Members like Bonnie, the admissions director, and Sarah, the social worker, work tirelessly to ensure that residents are given personalized care that considers their emotional and physical states. Amidst unprecedented challenges brought on by the pandemic—such as staffing shortages—the facility prioritized patient needs without compromising safety protocols mandated by health authorities.

One recurring theme among reviewers is gratitude towards specific staff members who made significant impacts on care quality. For example, one reviewer shared how their husband benefited from tenacious yet compassionate physical therapy sessions that ultimately enabled him to return home after dealing with Guillain Barre Syndrome. The therapists were described as not only skilled but also encouraging, playing an instrumental role in boosting morale during recovery. This dedication extends across various departments at Buckley; multiple reviewers highlighted genuine compassion showcased by all employees—from nurses to administrative personnel—creating a supportive atmosphere for residents.

Nutritional aspects were also positively reviewed consistently; several guests remarked about good-quality meals served in a beautiful dining room setting which facilitated socialization among residents—a critical component for mental well-being in such facilities. As one visitor noted while reminiscing about his own experiences visiting his loved one at Buckley, communal spaces fostered companionship through shared meals—a vital element in maintaining emotional health within institutional settings.

Cleanliness emerged as another strong point throughout these reviews; many users commented on how well-kept both common areas and individual rooms were maintained. One review mentioned that families are encouraged to personalize their loved ones' rooms with familiar items from home to enhance comfort—an acknowledgment that softens often sterile environments present in healthcare facilities. Positive mentions regarding hygiene practices indicate Buckley's commitment not only to creating pleasant living conditions but also ensuring resident safety through high sanitation standards.

Lastly, camaraderie amongst staff members was evident from multiple testimonials indicating teamwork focused solely on patients’ welfare. Residents felt respected and cared for like family members themselves rather than just patients receiving treatment—an ethos underpinning Buckley's operations as reflected upon by John’s sister who lauded Carol's unwavering dedication during his stay following an automobile accident. This kind-hearted approach promotes dignity while fostering trust between individuals under care and caregivers alike—reassuring families that their loved ones are treated admirably within these walls.

In conclusion, Buckley-Greenfield Healthcare Center stands out not only for quality medical services offered but equally for establishing an empathetic environment enriched by collaborative relationships among its staff members dedicated toward enhancing patient life experiences every day they are cared for there.

Restaurants

• China Gourmet (0.3 miles)
• D'Angelo Grilled Sandwiches (0.3 miles)
• Friendly's (0.4 miles)
• Ninety Nine Restaurant (0.4 miles)
• McDonald's (0.4 miles)
• Main Street Bar & Grille (0.7 miles)
• Mesa Verde (0.9 miles)

Pharmacies

• Rite Aid (0.8 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Williamsburg Pharmacy (14.2 miles)
• CVS Pharmacy (15 miles)

Parks

• Paws Park of Greenfield (1.1 miles)
• Beacon Field (1.7 miles)
• Polish Picnic Grounds (2.7 miles)
• Lake Wyola State Park (10.7 miles)
• DAR - Fire Tower (11.7 miles)
• Puffer's Pond (12.5 miles)
• Mill River Recreation Area (12.6 miles)

Physicians

• Pioneer Spine & Sports (1.1 miles)
• Hampden & Franklin County Cardiovascular Associates (1.3 miles)
• Pioneer Women's Health (1.5 miles)
• Peter B. Koppenheffer, MD (1.5 miles)
• Baystate Medical Practices - Pioneer Women's Health (1.5 miles)
• Baystate Surgical Oncology & Breast Specialists - Greenfield (1.5 miles)
• Baystate Gastroenterology - Greenfield (1.5 miles)

Cafes

• Shelburne Falls Coffee Roasters (1.1 miles)
• Shelburne Falls Coffee Roasters (3.3 miles)
• Cushman Market & Cafe (12.9 miles)
• Well's Provisions Cafe & Market (13.2 miles)
• People's Market (14 miles)
• Procrastination Station (14 miles)
• LimeRed Teahouse (15.1 miles)

Transportation

• About Town Taxi (1.4 miles)
• East Deerfield Trainyard (1.8 miles)

Places of Worship

• Church Of Christ (1.6 miles)
• Vipassana Meditation Center (4.5 miles)
• Rev Phyllis R Evelyn Reverend (6.2 miles)
• Vernon Union Church (13.6 miles)

Hospitals

• Clinical & Support Options (1.6 miles)
• Baystate Radiology & Imaging (1.6 miles)
• Farren Care Center (2.1 miles)