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Buckley-Greenfield Healthcare Center in Greenfield, MA

Buckley-Greenfield Healthcare Center is a nursing home community in Greenfield, MA.

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Buckley-Greenfield Healthcare Center in Greenfield, MA

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Buckley-Greenfield Healthcare Center Buckley-Greenfield Healthcare Center Buckley-Greenfield Healthcare Center Buckley-Greenfield Healthcare Center

95 Laurel Street, Greenfield, MA 01301

For more information about senior living options: (866) 208-4318

4.1 from 21 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
2
1 stars
2

Overall Review of Buckley-Greenfield Healthcare Center

caveat 7 reviews mention this

Cleanliness is a mixed picture

Cleanliness reviews range from very clean to concerns about hygiene.

Several residents and family members describe the facility as very clean and the sanitation as very good. Others report problems, including a filthy room, patient hygiene being lacking, and broader safety concerns tied to cleanliness. A negative review also says the facility needed deep cleaning, which suggests inconsistent day-to-day standards. Overall, cleanliness comes through as a theme with both reassurance and clear concerns.

common 16 reviews mention this

Staff attentiveness stands out

Staff kindness and responsiveness are frequently praised in reviews.

Many reviews emphasize staff as professional, kind, and caring, with families describing support that helped them feel comfortable leaving a loved one there. Several also mention nurses and aides being attentive to needs, including timely handling of concerns. Even among the critical reviews, families sometimes still describe parts of staff performance positively while expressing broader problems with staffing levels and response times. Taken together, the staff attitude shows up repeatedly as a key strength.

caveat 7 reviews mention this

Dining quality is uneven

Dining reviews include both “really good” meals and complaints about food.

Some residents and visitors describe restaurant-style dining and say meals were really good or enjoyable. A few reviews also mention food being “okay” or good, suggesting generally acceptable meals for some people. However, multiple negative comments focus on poor or incorrect food—especially around strict diets—and describe meals that were hard to eat or not matching what was ordered. With both praise and serious complaints, dining is a clear theme to consider.

common 3 reviews mention this

Activities provide meaningful engagement

Residents are described as having engaging activities both in and near the community.

Reviews describe meaningful activities that can include programs inside the facility and activities into the community. One long review also highlights attention to residents’ emotional and spiritual needs through the activities approach. Another mentions being able to hear live music while spending time in the outdoor or veranda area, adding to the day-to-day atmosphere. While not every reviewer focused on activities, the ones who did found value in them.

caveat 6 reviews mention this

Care response and staffing concerns

Multiple reviews raise concerns about staffing and timely assistance.

Several critical reviews describe delayed help and difficulty getting timely medication, bathing, or bathroom assistance. Some families also mention call buttons not being reached quickly, including situations where help was slow to arrive. One reviewer explicitly says more help is needed due to too few nurses, and another reports supervision and accountability issues related to patient care and hygiene. These concerns appear alongside generally positive staff comments, indicating that availability and follow-through may vary.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • China Gourmet (0.3 miles)
  • D'Angelo Grilled Sandwiches (0.3 miles)
  • Friendly's (0.4 miles)
  • Ninety Nine Restaurant (0.4 miles)
  • McDonald's (0.4 miles)
  • Main Street Bar & Grille (0.7 miles)
  • Mesa Verde (0.9 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.6 miles)
  • Williamsburg Pharmacy (14.2 miles)
  • CVS Pharmacy (15 miles)

Parks

  • Paws Park of Greenfield (1.1 miles)
  • Beacon Field (1.7 miles)
  • Polish Picnic Grounds (2.7 miles)
  • Lake Wyola State Park (10.7 miles)
  • DAR - Fire Tower (11.7 miles)
  • Puffer's Pond (12.5 miles)
  • Mill River Recreation Area (12.6 miles)

Physicians

  • Pioneer Spine & Sports (1.1 miles)
  • Hampden & Franklin County Cardiovascular Associates (1.3 miles)
  • Pioneer Women's Health (1.5 miles)
  • Peter B. Koppenheffer, MD (1.5 miles)
  • Baystate Medical Practices - Pioneer Women's Health (1.5 miles)
  • Baystate Surgical Oncology & Breast Specialists - Greenfield (1.5 miles)
  • Baystate Gastroenterology - Greenfield (1.5 miles)

Cafes

  • Shelburne Falls Coffee Roasters (1.1 miles)
  • Shelburne Falls Coffee Roasters (3.3 miles)
  • Cushman Market & Cafe (12.9 miles)
  • Well's Provisions Cafe & Market (13.2 miles)
  • People's Market (14 miles)
  • Procrastination Station (14 miles)
  • LimeRed Teahouse (15.1 miles)

Transportation

  • About Town Taxi (1.4 miles)
  • East Deerfield Trainyard (1.8 miles)

Places of Worship

  • Church Of Christ (1.6 miles)
  • Vipassana Meditation Center (4.5 miles)
  • Rev Phyllis R Evelyn Reverend (6.2 miles)
  • Vernon Union Church (13.6 miles)

Hospitals

  • Clinical & Support Options (1.6 miles)
  • Baystate Radiology & Imaging (1.6 miles)
  • Farren Care Center (2.1 miles)

Frequently Asked Questions

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