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Highlands Nursing Home in Fitchburg, MA

Highlands Nursing Home is a nursing home community in Fitchburg, MA.

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Highlands Nursing Home in Fitchburg, MA

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Highlands Nursing Home

335 Nichols Rd, Fitchburg, MA 01420

To contact a resident: (978) 343-4411

For more information about senior living options: (866) 208-4318

4.8 from 100 reviews
5 stars
84
4 stars
13
3 stars
2
2 stars
0
1 stars
1

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Top 5% Senior Living Community in 2026

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Overall Review of Highlands Nursing Home

common 25 reviews mention this

Caring, responsive staff stand out

Residents describe attentive, friendly staff who are quick to respond.

Across reviews, families and visitors repeatedly mention that staff members are kind, professional, and responsive to day-to-day needs. Several comments describe staff helping with comfort, answering questions, and coordinating care without leaving families to struggle alone. People also describe specific availability during admissions and therapy-related transitions, including nurses and therapists making themselves reachable.

common 14 reviews mention this

Clean facility and rooms

Many reviews highlight a clean environment and tidy rooms.

Multiple residents, family members, and visitors say the building looks and smells clean, and that rooms are kept neat. Cleanliness is also linked to how comfortable people felt during visits and stays. A smaller set of comments notes occasional areas that could use more attention, including some communal spaces.

common 4 reviews mention this

Hospice, rehab, and end-of-life help

Residents describe strong support for hospice and end-of-life moments.

Reviews describe compassionate care during hospice and terminal situations, with staff framed as attentive to both patients and families. Other comments also describe rehab transitions, including physical therapy support and nurses being available to answer questions. One review emphasizes end-of-life comfort and understanding for the family, while another describes nursing and nursing assistants as attentive to specialized needs.

caveat 4 reviews mention this

Meal accuracy and seasoning issues

Some reviews report problems with meals and seasoning consistency.

A negative review says meals are not prepared as requested and notes that many items are extremely salty, especially gravy. Other reviews are more mixed, with some mentioning food quality improving over time or being nutritious and varied, even if not restaurant-quality. At least one visitor also comments that food quality was satisfactory and flexible around visitation and family needs.

caveat 2 reviews mention this

Elevator reliability affects access

A couple of reviews mention elevator access problems.

One visitor reports the elevator did not work and they had to climb several flights of stairs to reach a destination. Another review mentions the elevator was out of date on inspection even though it was operating, suggesting room for improvement in how equipment is maintained and checked.

common

Healthcare nearby for quick access

Nearby medical options include hospitals and physician offices.

The location places major healthcare resources within a short drive, including a hospital and multiple physician offices nearby. This can be helpful for families planning visits and coordinating care outside the facility.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Day Program Day Program
  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Worcester Regional (23 miles away) Worcester Regional (23 miles away)

Nearby Places of Interest

This part of Fitchburg, Massachusetts, offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With multiple hospitals nearby such as Health Alliance Hospital and Burbank Hospital, healthcare needs are well catered for. There are also numerous physicians' offices and pharmacies within a short distance, ensuring easy access to medical care and prescriptions. Places of worship like St Bernard's Parish and St Joseph Church provide spiritual support, while parks like Coolidge Park and Coggshall Park offer opportunities for outdoor activities and relaxation. Restaurants like Zapata Mexican Cocina and S S Lobster provide dining options nearby, and cafes like Smokestack Roasters offer cozy spots to enjoy a cup of coffee. Overall, this neighborhood in Fitchburg provides a well-rounded community with essential services close at hand for seniors looking to enjoy their retirement years.

Hospitals

  • Health Alliance Hospital (0.1 miles)
  • Burbank Hospital (0.2 miles)
  • Neurology Of Central Massachusetts (4.6 miles)
  • Leominster Hospital Emergency (4.6 miles)

Physicians

  • Fitchburg Family Practice Umass (0.1 miles)
  • All Family Care (0.5 miles)
  • Fallon Clinic (2 miles)
  • Fallon Health Clinic (2 miles)
  • Zanghi, Matthew Umass Memorial Medical Group Fitchburg Primary Care (2 miles)
  • Physicians Dialysis of Michigan (2.1 miles)
  • Parkhill Family Practice (2.1 miles)

Places of Worship

  • St Bernard's Parish (0.4 miles)
  • St Joseph Church (1.5 miles)
  • Our Lady Of The Lake (3.7 miles)
  • Congregation Agudat Achim (4.8 miles)
  • Pilgrim Congregational Church (5.5 miles)
  • Bread of Life Church (5.7 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.5 miles)
  • CVS Pharmacy (5.5 miles)
  • Walgreens (5.7 miles)

Parks

  • Coolidge Park (1.4 miles)
  • Parkhill Park (1.8 miles)
  • Westminster Hill Playground (2.3 miles)
  • Coggshall Park (2.5 miles)
  • Marshall Park (4 miles)
  • BB Kidz Klub (4.8 miles)
  • Barrett Park (5.7 miles)

Restaurants

  • Zapata Mexican Cocina (1.5 miles)
  • S S Lobster (1.7 miles)
  • Burger King (2 miles)
  • Taco Bell (2.1 miles)
  • Mill No 3 (2.1 miles)
  • McDonald's (2.2 miles)
  • Ixtapa Cantina Mexican Restaurant (2.6 miles)

Cafes

  • Smokestack Roasters (2.1 miles)
  • Gourmet Donuts (2.7 miles)
  • Gourmet Donuts (3.6 miles)
  • Gourmet Donuts (5.2 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (5.8 miles)
  • Central Cup (7.6 miles)

Theaters

  • Entertainment Cinemas (5.6 miles)

Frequently Asked Questions

Where is Highlands Nursing Home?

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