Fitchburg Healthcare in Fitchburg, MA

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Fitchburg Healthcare in Fitchburg, MA

Information last verified:

1199 John Fitch Highway, Fitchburg, MA 01420

For more information about senior living options: (844) 490-3973

3.4 from 39 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
0
1 stars
15

Fitchburg Healthcare Costs & Pricing

Fitchburg Healthcare presents a competitive pricing structure for its room types when compared to both Worcester County and the broader Massachusetts market. The costs for a semi-private room at Fitchburg stand at $6,930, which is significantly higher than the county average of $5,477 and also exceeds the state average of $5,805. Similarly, the private room rate at Fitchburg is set at $7,560, again surpassing Worcester County's rate of $5,615 and Massachusetts' statewide average of $6,090. This data suggests that while Fitchburg Healthcare offers quality services, prospective clients should carefully consider these higher costs in relation to local options and overall value when making their healthcare decisions.

Floor plansFitchburg HealthcareWorcester CountyMassachusetts
Semi-Private$6,930$5,477$5,805
Private$7,560$5,615$6,090

Overall Review of Fitchburg Healthcare

Pros

  • pro The staff are dedicated, compassionate, and truly committed to the well-being of every resident.
  • pro The facility is kept clean and is updated frequently.
  • pro There are always opportunities for residents to stay engaged and connected, enriching their quality of life.
  • pro It feels warm and welcoming, a place where residents and families can feel at home.
  • pro The staff are kind, attentive, and make residents feel safe and comfortable.
  • pro The leadership team and direct care staff are exceptional and work hard to accommodate everyone's needs.
  • pro Families report that the care is exceptional and would highly recommend the facility.
  • pro The environment is homey and welcoming, contributing to a positive experience for residents.

Cons

  • pro CNAs were lazy and did not perform their duties, leaving the resident without needed help.
  • pro A nurse told the patient to pee herself and never cleaned it up.
  • pro The staff were gross and rude, and the facility was unprofessional.
  • pro The phone system was garbage and communication was severely lacking.
  • pro It was unsafe to place an immunocompromised patient next to someone with Covid-19.
  • pro The facility severely neglected a relative recovering from surgery, failing to administer medications, feed, or bathe him, and he ended up on life support.
  • pro The facility was understaffed, leading to neglect and multiple deaths.
  • pro The family was left unresponsive and unable to reach anyone, with poor follow-up and updates.
  • pro The facility sued a family member over care and withheld belongings.

Review

Fitchburg Healthcare is best suited for families seeking a warm, home-like environment where daily life centers on personal attention from a genuinely caring staff. The reviews repeatedly highlight a facility that feels clean, welcoming, and focused on resident engagement, with activities that keep seniors socially involved and oriented to a sense of belonging. For residents who thrive on regular human interaction, predictable routines, and a sense of community, the combination of a homey vibe and attentive caregivers can translate into meaningful quality of life. The strongest fit is a loved one who benefits from earnest staff efforts when they are present and can participate in oversight and family communications to ensure consistency.

Those who should consider alternatives are families prioritizing ironclad staffing reliability and unambiguous, transparent communication. Several accounts describe understaffing and inconsistent responsiveness, with call lights ignored and requests left unaddressed. There are also persistent concerns about administration and care planning, delays in obtaining information, and even disputes around finances or belongings. For a resident who requires constant assistance, complex medication management, or difficult safety needs, the risk of lapses increases when staffing is thin or management signals a disconnect from frontline care. In short, if dependable oversight and dependable day-to-day communication are non-negotiable, it is prudent to explore other options.

The core strengths, genuine warmth, clean facilities, and meaningful engagement programs, only partly offset the downsides. When the caregivers are equipped and consistent, the atmosphere can be genuinely uplifting: residents feel safe, families are kept informed, and the overall vibe is caring rather than sterile. Yet these benefits are not universal; several reviews describe rude staff, absentee management, and problems that escalate when nurse aides are overtaxed. The risk of medication errors, delayed assistance, and neglected personal needs looms large in understaffed shifts. The most troubling patterns involve communication breakdowns, missing belongings, and abrupt or opaque discharge decisions, which undermine trust even in a facility with bright common areas and pleasant rooms.

On balance, there are true testimonials of exceptional care from individual nurses or CNAs who go above and beyond, and there are caregivers who are praised for kindness and patience. Families report that when care teams click, residents are treated with attentiveness and respect, and visits feel welcomed. The facility's leadership is sometimes described as approachable and invested, and the setting supports family involvement. Still, those positives sit alongside repeated warnings about inconsistency, with some units and shifts performing far better than others. The variance suggests Fitchburg Healthcare can deliver quality care, but only in the context of strong staffing and active, ongoing monitoring by families or guardians.

For families pursuing Fitchburg Healthcare, a practical plan centers on verification and proactive engagement. Ask for current staff-to-resident ratios on each shift, request the on-floor presence of a charge nurse or director of nursing, and obtain a written care plan that is reviewed with family members regularly. Probe how medication administration is structured, how calls are triaged, and how quickly needs are documented and addressed. Request copies of recent state or licensing inspections, and verify any outstanding concerns or lawsuits related to care or finances. During tours, assess room occupancy arrangements, privacy, and the degree to which staff communicate changes in health status to families.

Ultimately, Fitchburg Healthcare is a careful bet for families who value warmth, engagement, and a homey atmosphere and are prepared to actively oversee care quality. It offers the kind of compassionate interactions that can make a meaningful difference when staffing holds steady and leadership is visible. However, the most serious red flags in the reviews, persistent understaffing, inconsistent communication, and reported financial or administrative lapses, mean this facility may not be suitable for every loved one. If the priority is reliable medical oversight, transparent communication, and consistently high safety standards, alternatives with stronger staffing guarantees and clearer governance should be pursued. For those who can stay vigilant and engage actively, Fitchburg Healthcare remains a viable option to consider, but only after careful vetting and a frank assessment of risk tolerance.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (23 miles away) Worcester Regional (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fitchburg Healthcare in Fitchburg, MA is a vibrant and well-equipped assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment for seniors to enjoy their retirement years.

Residents at Fitchburg Healthcare have access to various amenities that enhance their daily lives. They can visit the beauty salon to get pampered or relax in the gaming room. The computer center allows them to stay connected with loved ones, while the small library offers a quiet space for reading. A fully furnished living space ensures that residents feel at home, and private bathrooms provide added convenience.

The dining experience at Fitchburg Healthcare is exceptional, with restaurant-style dining that offers delicious and nutritious meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that each resident's unique needs are met.

The community also provides an array of care services to support residents' health and well-being. With 24-hour call systems and supervision, residents can feel secure knowing help is always available. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided when needed. Medication management ensures that medications are taken correctly, promoting good health.

Fitchburg Healthcare promotes an active lifestyle by offering a variety of activities for residents to enjoy. Fitness programs keep them physically active, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow seniors to take charge of their own entertainment, fostering a sense of community involvement. Scheduled daily activities ensure there is always something exciting happening within the community.

In addition to its excellent amenities and care services, Fitchburg Healthcare boasts a convenient location with numerous nearby amenities. Several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals are just a short distance away.

Overall, Fitchburg Healthcare in Fitchburg MA provides an exceptional assisted living experience where residents can live comfortably, receive necessary care, and enjoy an active and fulfilling lifestyle.

Virtual Tour

Nearby Places of Interest

Physicians

  • All Family Care (0.5 miles)
  • Fitchburg Family Practice Umass (0.6 miles)
  • Fallon Clinic (1.3 miles)
  • Fallon Health Clinic (1.3 miles)
  • Zanghi, Matthew Umass Memorial Medical Group Fitchburg Primary Care (1.3 miles)
  • Eye & LASIK Center (2.1 miles)
  • Physicians Dialysis of Michigan (2.4 miles)

Places of Worship

  • St Bernard's Parish (0.5 miles)
  • St Joseph Church (1.9 miles)
  • Our Lady Of The Lake (3.1 miles)
  • Congregation Agudat Achim (4.5 miles)
  • Pilgrim Congregational Church (5.3 miles)
  • Bread of Life Church (6.3 miles)

Hospitals

  • Burbank Hospital (0.6 miles)
  • Health Alliance Hospital (0.6 miles)
  • Neurology Of Central Massachusetts (4.3 miles)
  • Leominster Hospital Emergency (4.3 miles)

Parks

  • Coolidge Park (0.8 miles)
  • Parkhill Park (2.1 miles)
  • Coggshall Park (2.5 miles)
  • Westminster Hill Playground (2.9 miles)
  • Marshall Park (3.2 miles)
  • BB Kidz Klub (4.4 miles)
  • Barrett Park (5.5 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (5.1 miles)
  • Walgreens (5.4 miles)

Restaurants

  • Zapata Mexican Cocina (1.1 miles)
  • Burger King (1.4 miles)
  • Taco Bell (1.6 miles)
  • McDonald's (1.6 miles)
  • Ixtapa Cantina Mexican Restaurant (1.9 miles)
  • Donnelly's Tavern (2.3 miles)
  • S S Lobster (2.3 miles)

Cafes

  • Smokestack Roasters (1.4 miles)
  • Gourmet Donuts (2.3 miles)
  • Gourmet Donuts (3.3 miles)
  • Gourmet Donuts (4.7 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (5.4 miles)
  • Central Cup (7.3 miles)

Theaters

  • Entertainment Cinemas (5.2 miles)

Frequently Asked Questions

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