Fitchburg Healthcare

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Fitchburg Healthcare

1199 John Fitch Highway, Fitchburg, MA 01420

For more information about senior living options: (844) 490-3973

3.4 from 39 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
0
1 stars
15

Skilled Nursing Facility

Fitchburg Healthcare Costs & Pricing

Fitchburg Healthcare presents a competitive pricing structure for its room types when compared to both Worcester County and the broader Massachusetts market. The costs for a semi-private room at Fitchburg stand at $6,930, which is significantly higher than the county average of $5,477 and also exceeds the state average of $5,805. Similarly, the private room rate at Fitchburg is set at $7,560, again surpassing Worcester County's rate of $5,615 and Massachusetts' statewide average of $6,090. This data suggests that while Fitchburg Healthcare offers quality services, prospective clients should carefully consider these higher costs in relation to local options and overall value when making their healthcare decisions.

Floor plansFitchburg HealthcareWorcester CountyMassachusetts
Semi-Private$6,930$5,477$5,805
Private$7,560$5,615$6,090

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Fitchburg Healthcare

    Pros

    • pro This community sets the standard for exceptional care.
    • pro The staff and administration are dedicated, compassionate, and truly committed to the well-being of every resident.
    • pro There are always opportunities for residents to stay engaged and connected, which adds so much to the overall quality of life here.
    • pro Most importantly, it feels warm and welcoming - truly a place where residents and families can feel at home.
    • pro The facility is kept clean and is updated frequently.
    • pro If you are looking for somewhere for your loved one, this is the place.
    • pro The place was immaculate and had a friendly relaxed vibe.
    • pro Tony on 3E and others are true caregivers.

    Cons

    • pro CNAs were lazy and did not perform their duties.
    • pro The staff were gross and rude, and the facility was described as unprofessional.
    • pro The phone system was garbage, making it hard to connect with loved ones.
    • pro The facility placed an immunocompromised patient next to someone with Covid-19, showing disregard for safety.
    • pro The aunt's family reported missing belongings and over $4,000 owed, with unresponsive communication.
    • pro A family alleged medication errors and neglect contributed to a loved one's death, calling the care inhumane.
    • pro CNAs ignored call lights and resident requests, while management was criticized for poor communication and ill-mannered behavior.
    • pro An ant-infested room with loud roommates traumatized a visitor.

    Review

    Fitchburg healthcare is portrayed by many reviewers as a place that can feel like home for residents and their families, a community that often strives to set a standard for compassionate, attentive care. Across several comments, the facility is described as warm, welcoming, and clean, with staff and administration that appear genuinely dedicated to residents' well?being. Families frequently note that there are plenty of opportunities for engagement and activity, which helps residents stay connected and maintain a higher quality of life. For some, the environment is homey and soothing, and the care team is praised for being patient, kind, and attentive to both medical and personal needs.

    On the positive side, numerous reviewers recount experiences where staff went above and beyond to support loved ones. Grandmothers and aunts are described as receiving exceptional, compassionate care; caregivers are praised for creating a comfortable and safe atmosphere, with a sense of stability that families value during difficult times. Several accounts specifically highlight individual staff members - Nurses and CNAs who demonstrated dedication through patient-centered interactions, warmth, and reliability. The facility is praised for its cleanliness and frequent updates to the environment, contributing to a sense of dignity and respect for residents. A number of families express gratitude for the care their relatives received over extended stays, with some even sharing that the experience led them to consider joining the staff themselves or recommending Fitchburg to others.

    In a number of entries, families emphasize the importance of staff who communicate well and keep families informed. Reviewers recount feeling connected to their loved ones through regular updates and involvement in care decisions. Some stories describe caregivers who clearly invested time and energy to comfort residents, explain plans, and coordinate with families during hospice or long?term care. This sentiment is echoed by those who have had positive experiences with respite stays or extended care, where relatives felt reassured by the presence of a cohesive, supportive team. The overall tone in these accounts is one of trust and appreciation for a facility that can deliver dignified, person?centered care when it works well.

    Yet there is a substantial and repeated contrasting thread: experiences that highlight serious concerns about care, communication, and management. Several reviews describe CNAs who allegedly ignore call lights or requests, resulting in frustration for both residents and their families and leading some to believe staff shortages or morale problems undermine everyday care. Complaints include rude or dismissive behavior, inefficient or nonfunctional communications systems, and difficulty in reaching the right person to obtain information. Some reviewers report being redirected to voicemail or dial tones, making it hard to stay informed about a loved one's status. These issues appear to create a sense of disconnection between the facility and families, eroding trust for those who rely on timely updates and responsive care.

    Medical and safety concerns also surface in multiple opinions. A number of reviewers raise alarming allegations about medication management and clinical oversight, including claims that residents were given improper medications or dosages, and that essential medical interventions were delayed or mishandled. There are poignant accounts of deterioration or death that some families attribute to inadequate care, dehydration, or miscommunication around care plans. One account describes placing a patient next to a COVID?positive roommate in a way that felt unsafe to the family. While other reviews note that certain nurses or staff members tried to do right by residents under challenging conditions, the recurring theme is a call for stronger, more reliable clinical governance and patient safety practices.

    Logistical and financial concerns also appear in several reviews, complicating the overall picture. Some families report significant financial disputes, including owed funds and missing personal items, decorations, or even televisions, with months passing and little to no communication from leadership. There are warnings about private rooms being limited, and a sense among commenters that facility policies or management decisions may not consistently reflect residents' best interests. The sense of frustration is compounded by remarks about management's communication style and responsiveness, with some families describing a lack of accountability or a perception that concerns are not being heard.

    Taken together, Fitchburg healthcare emerges as a place with meaningful strengths and serious areas for improvement. For many families, the facility offers a compassionate, home?like environment where residents are treated with kindness, cleanliness and a steady routine, and where certain staff members provide outstanding, individualized care. For others, the experience is stained by concerns about staffing, communication, safety, and accountability, including disputes over finances and missing belongings. Prospective families should approach with a balanced view: visit in person, ask pointed questions about staffing levels, nurse availability, medication protocols, and how the facility handles urgent calls and family updates. It is clear that Fitchburg healthcare can be a source of comfort and high?quality care in some circumstances, but it also requires careful due diligence to ensure consistent, reliable care and to safeguard the well?being and dignity of every resident.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Worcester Regional (23 miles away) Worcester Regional (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fitchburg Healthcare in Fitchburg, MA is a vibrant and well-equipped assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment for seniors to enjoy their retirement years.

    Residents at Fitchburg Healthcare have access to various amenities that enhance their daily lives. They can visit the beauty salon to get pampered or relax in the gaming room. The computer center allows them to stay connected with loved ones, while the small library offers a quiet space for reading. A fully furnished living space ensures that residents feel at home, and private bathrooms provide added convenience.

    The dining experience at Fitchburg Healthcare is exceptional, with restaurant-style dining that offers delicious and nutritious meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that each resident's unique needs are met.

    The community also provides an array of care services to support residents' health and well-being. With 24-hour call systems and supervision, residents can feel secure knowing help is always available. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided when needed. Medication management ensures that medications are taken correctly, promoting good health.

    Fitchburg Healthcare promotes an active lifestyle by offering a variety of activities for residents to enjoy. Fitness programs keep them physically active, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow seniors to take charge of their own entertainment, fostering a sense of community involvement. Scheduled daily activities ensure there is always something exciting happening within the community.

    In addition to its excellent amenities and care services, Fitchburg Healthcare boasts a convenient location with numerous nearby amenities. Several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals are just a short distance away.

    Overall, Fitchburg Healthcare in Fitchburg MA provides an exceptional assisted living experience where residents can live comfortably, receive necessary care, and enjoy an active and fulfilling lifestyle.

    Virtual Tour

    Nearby Places of Interest

    Physicians

    • All Family Care (0.5 miles)
    • Fitchburg Family Practice Umass (0.6 miles)
    • Fallon Clinic (1.3 miles)
    • Fallon Health Clinic (1.3 miles)
    • Zanghi, Matthew Umass Memorial Medical Group Fitchburg Primary Care (1.3 miles)
    • Eye & LASIK Center (2.1 miles)
    • Physicians Dialysis of Michigan (2.4 miles)

    Places of Worship

    • St Bernard's Parish (0.5 miles)
    • St Joseph Church (1.9 miles)
    • Our Lady Of The Lake (3.1 miles)
    • Congregation Agudat Achim (4.5 miles)
    • Pilgrim Congregational Church (5.3 miles)
    • Bread of Life Church (6.3 miles)

    Hospitals

    • Burbank Hospital (0.6 miles)
    • Health Alliance Hospital (0.6 miles)
    • Neurology Of Central Massachusetts (4.3 miles)
    • Leominster Hospital Emergency (4.3 miles)

    Parks

    • Coolidge Park (0.8 miles)
    • Parkhill Park (2.1 miles)
    • Coggshall Park (2.5 miles)
    • Westminster Hill Playground (2.9 miles)
    • Marshall Park (3.2 miles)
    • BB Kidz Klub (4.4 miles)
    • Barrett Park (5.5 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (4.2 miles)
    • CVS Pharmacy (5.1 miles)
    • Walgreens (5.4 miles)

    Restaurants

    • Zapata Mexican Cocina (1.1 miles)
    • Burger King (1.4 miles)
    • Taco Bell (1.6 miles)
    • McDonald's (1.6 miles)
    • Ixtapa Cantina Mexican Restaurant (1.9 miles)
    • Donnelly's Tavern (2.3 miles)
    • S S Lobster (2.3 miles)

    Cafes

    • Smokestack Roasters (1.4 miles)
    • Gourmet Donuts (2.3 miles)
    • Gourmet Donuts (3.3 miles)
    • Gourmet Donuts (4.7 miles)
    • Starbucks (5.1 miles)
    • Panera Bread (5.4 miles)
    • Central Cup (7.3 miles)

    Theaters

    • Entertainment Cinemas (5.2 miles)

    Frequently Asked Questions

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