The Bostonian Nursing Care & Rehabilitation Center in Dorchester, MA
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Information last verified:
337 Neponset Avenue, Dorchester, MA 02122
For more information about senior living options: (844) 490-3973
The Bostonian Skilled Nursing Facility is described by grateful families as providing unwavering support, care, and professionalism. Solé, the Admissions Director, is praised for warmth, knowledge, and dedication that made a meaningful difference. The entire staff—from nursing to administration and caregivers—is described as welcoming, attentive, and deeply invested in residents' well-being and families' experience. Gloria is highlighted as an exceptional nurse—caring, professional, and a true gem. Becky, the social worker, is recognized for warmth, compassion, and attentiveness. Marilyn at the front desk is noted for her consistent warmth and willingness to help. Ms. Rhoda is celebrated for empathy and caring, including life-saving attentiveness. Ms. Chi is appreciated for her welcoming smile and reassuring, positive demeanor.
One reviewer labeled the facility “the worst place to send anyone” and said staff would take a patient’s phone away so they couldn’t contact family. A reviewer claimed the staff were slow and unresponsive, often leaving patients waiting for care. The nursing staff were described as inattentive and neglectful, with nurses and aides allegedly arguing in front of patients. The facility was called unprofessional and cruel, with a director allegedly threatening a patient about losing medications if they left. There were accounts of patients lying in feces for hours and being served what was described as institutionalized slop. Reviewers said the facility is severely understaffed and poorly run, in desperate need of new management. Several reviews reported medication errors or wrong dosages and discharge delays that compromised safety. A reviewer urged others to avoid the place, stating “Run away… it’s like the twilight zone” and “do not go here.”The Bostonian Nursing Care & Rehabilitation Center in Dorchester is best suited for families seeking a rehab-focused environment where genuine warmth from frontline caregivers can drive meaningful progress and a patient can be guided back toward home. When well-staffed and well-led, the facility can deliver attentive nursing, rehab services, and personal connections that help a recovering loved one regain strength and independence. It tends to reward families who can participate in care planning, advocate for timely treatment, and maintain open lines with the admissions and nursing teams. In short, it fits scenarios where rehabilitation and daily personalization matter most and where there is capacity to monitor and press for prompt, careful care.
That said, several reviews counsel caution and suggest alternatives for certain situations. Families who require unwavering reliability, zero tolerance for missed medications or delayed responses, or consistent safety oversight should consider other options. Wounds, complex medical needs, or dementia care can become precarious if staff responsiveness fluctuates, if discharge planning is disorganized, or if communication with families is inconsistent. The facility’s strongest advocates describe its care as compassionate and competent, but a sizable portion of feedback highlights serious lapses, including missed vitals, medication errors on discharge, and troubling discharge delays. For families unable to remain highly involved or who cannot tolerate potential variability in care, alternatives with more predictable staffing and nursing leadership may be the safer path.
The strongest positives come from frontline staff and the care culture they create. Multiple families point to nurses and CNAs who show up with empathy, attentiveness, and patient-centered focus. Names repeatedly celebrated include nurses who provided personal reassurance, helped with mobility and daily needs, and contributed to rehab progress that allowed a return home. Families also credit compassionate social workers and administrators who coordinate admissions and keep families informed during transitions. The environment is described as clean and welcoming, underscoring a sense of dignity and respect for residents. When care teams are aligned and available, residents experience real improvement in daily functioning and a renewed sense of safety and comfort.
Yet the most troubling threads in the reviews underscore significant risks. Reports of neglectful responses, delays in pain management, and even safety lapses paint a troubling picture of how quickly a facility can slip from capable to dangerous in the eyes of families. Accounts of medication errors at discharge, late or missed treatments, and disorganized discharge processes create real jeopardy for patients and households trying to coordinate post-hospital care. There are also consistently voiced concerns about staff attitudes and turnover, with some families describing confrontations among staff, insufficient attention to wound care, and inconsistent attention to routine needs. These warnings cannot be dismissed; they illuminate a pattern that can undermine care quality when leadership or staffing standards falter.
Balancing these dynamics requires a disciplined approach to decision-making. For families willing to engage actively, requesting detailed care plans, insisting on prompt medication administration, and maintaining regular contact with the DON and admissions staff, the Bostonian can still be a viable choice, particularly for rehab-focused trajectories that aim for home. The facility’s strength in compassionate, personalized care is real when it’s present. However, for those with limited ability to supervise day-to-day operations or who cannot risk gaps in safety and medication management, the cons may outweigh the pros. Pros offset cons when staffing is stable, communication is transparent, and the care team consistently demonstrates competence and respect; cons overwhelm when oversight is inconsistent or care lapses recur.
In the end, the decision hinges on risk tolerance and oversight capacity. The Bostonian stands as a credible option for families prioritizing rehabilitation and personal connection, provided there is robust advocacy and ongoing engagement with the care team. For families who cannot accept the possibility of delayed care, medication issues, or discharge missteps, exploring other skilled nursing facilities with a stronger track record of consistent staffing, safer discharge processes, and clearer accountability may be prudent. A guided tour, candid conversations with the DON, and frank discussions with current residents and families will reveal whether the Bostonian can deliver the steady, compassionate care that meets the family’s standards and the resident’s needs.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Bostonian Nursing Care & Rehabilitation Center in Dorchester, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms.
Transportation is made easy with community-operated transportation services, which provide convenient access to nearby amenities, doctors' appointments, and other destinations. For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet available.
Meals are taken care of with restaurant-style dining in the community's spacious dining room. Special dietary restrictions are accommodated to ensure that each resident's individual needs are met. Additionally, residents have the option to prepare their own meals in the kitchenette provided in their fully furnished rooms.
To keep residents active and engaged, there is a fitness room and wellness center available for workouts and physical therapy sessions. Gaming rooms offer opportunities for leisure activities and socializing. Outdoor spaces and gardens provide serene environments where residents can relax and enjoy nature.
Housekeeping services ensure that living spaces are kept clean and tidy at all times. Move-in coordination is provided to assist new residents with settling into their new home seamlessly.
In terms of care services, the nursing center offers 24-hour call systems for emergencies and around-the-clock supervision for added peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also provided to help residents stay on track with their medication regimen.
The well-being of residents is further supported through mental wellness programs designed to enhance cognitive function and promote emotional health. Transportation arrangements can be made for non-medical purposes as well.
Residents have access to an array of activities to enrich their lives within the community. Concierge services are available to assist with planning day trips and organizing resident-run activities. Scheduled daily activities ensure that there is always something engaging for residents to participate in.
With numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals nearby, residents have easy access to a variety of services and entertainment options outside of the community.
At The Bostonian Nursing Care & Rehabilitation Center in Dorchester, MA, residents can enjoy a comfortable and enriching assisted living experience with the support they need to live their lives to the fullest.
The Bostonian Nursing Care & Rehabilitation Center is located at 337 Neponset Avenue, Dorchester, MA 02122 in Suffolk County, Massachusetts
The Bostonian Nursing Care & Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, wheelchair, exercise, dining, office, computers, workspace, outdoor, and more.
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Interior
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Salon
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Wheelchair
