St Joseph Rehab & Nursing Care Center
Save321 Centre Street, Dorchester, MA 02122
For more information about senior living options: (844) 490-3973
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The staff were attentive and ensured she was well taken care of and comfortable. They were great at communicating with the family to keep them updated during hospice. There were nurses and staff checking in on all patients at all times, and they knew every patient on the floor, treating everyone with care and respect. Dawn and her team worked hard to get him admitted quickly, and St. Joseph's accepted his insurance, making the process smooth. Dawn sat by his bedside and continued to visit, and the staff frequently checked in, sincerely answering questions. He was treated with dignity every step of his journey. The staff provided comfort to both him and his family, creating a sense of family and care. The rehabilitation department was outstanding; the staff were amazing, and the care was excellent. The St. Joseph's team is caring, compassionate, and dedicated to quality resident care.
They threw her belongings away. The guardian threatened to take down the review and pictures, alleging HIPAA violations. Not one employee did their job correctly. This place deserves to be shut down. The hospital system is messed up. There is no one answering questions. They group everyone together and there is no individual care. The staff is loud at night and yells at patients. It is a horrible, dangerous, and disgusting place.The collection of reviews paints a complex and contradictory portrait of St. Joseph's Rehab (Dorchester) and the broader experience of care surrounding hospice, guardianship, and family involvement in Massachusetts. On one end of the spectrum, families recount compassionate, attentive, almost familial care. Nurses and administrators are praised for being patient, communicative, and present during difficult transitions, with many accounts of staff spending extra time, helping families understand what's happening, and creating a sense of dignity and comfort for loved ones in their final days. Moments like Dawn, the Director of Nurses, sitting by a patient's bedside to reassure relatives, or the broader team staying connected with families through hospice transfer and ongoing updates, repeatedly surface as bright spots in an otherwise challenging landscape. Several reviewers describe a "sense of family" among the staff, noting that healthcare professionals went above and beyond to ensure patients felt cared for, even when the medical needs were severe or day-to-day logistics were complicated by insurance, hospital transfers, or end-of-life planning.
In contrast, a substantial number of voices report frustration, frustration that sometimes borders on anger. Some reviewers describe a lack of basic responsiveness - reception desks unmanned, staff who seem unable to answer questions, and delays in communication that left families feeling stranded or out of the loop during critical moments. Complaints about food options, rigid meal plans, and limited or impersonal dining experiences add another layer to the perceived gap between ideal care and day-to-day operations. Several reviewers challenge the consistency of care between departments, noting what they perceive as a lack of coordination or accountability, with patients' needs and questions getting shuffled between groups rather than receiving a clear, cohesive plan of action. The sentiment ranges from disappointment to outright distrust, with concerns about the overall atmosphere and tone of care at times described as "horrible," "unsafe," or "unprofessional."
A particularly troubling subset of feedback centers on three recurring themes: guardianship and privacy, the handling of a patient's belongings, and serious concerns about how end-of-life care is managed. Some reviews recount experiences involving guardianship placed by the state, including allegations that a guardian and related personnel failed to involve family meaningfully or safeguard the patient's wishes, with references to missing person status and HIPAA-related tensions. One personal account details the distress of losing a mother, with grievous notes about belongings being discarded and a sense that the family's rights to participate in care were marginalized. These stories are framed not just as complaints about care quality, but as a clash between family rights, patient dignity, and complex legal guardianship arrangements that can feel opaque and dehumanizing to those who are trying to participate in a loved one's life during their final days.
Beyond these themes, there are a handful of vehement negative claims about the facility's overall performance. Some reviewers describe it as a place to avoid at all costs, citing instances of alleged negligence, delays, or poor treatment that they attribute to staffing issues or organizational failures. Others claim that the facility has shifted ownership or billing practices in ways that complicate access to care, sometimes referencing the idea that the rehab unit's leadership or culture has changed over time. In a few instances, reviewers imply that certain positive reviews may be generated by staff members themselves, creating a perception of inauthentic praise amid a broader cloud of critical feedback. There are also stern warnings from families about experiences of dehydration, weight loss, missed warnings signs in pain management, and a sense that "no one in charge" was available to address urgent needs, culminating in a patient's discharge or transfer that left families with lingering questions and concern.
Despite the spectrum of experiences, several threads recur in the narratives that are most consistent across reviews. The importance of clear communication between the care team and families is repeatedly emphasized. Families who experienced timely updates, transparent explanations of what would happen next, and compassionate, patient-centered conversations describe a markedly different experience from those who felt left out of the loop. The role of staff who go beyond the call of duty - whether through bedside reassurance, thoughtful coordination of hospice care, or genuine attention to a patient's dignity - emerges as a standout contrast to reports of systemic missteps, long wait times, and perceived indifference. The patient's environment - from the noise level at night to the availability of nutritious, acceptable meals and the ability to customize care within institutional constraints - is another common touchpoint, with some praising a warm, respectful atmosphere and others calling out a more clinical, impersonal routine that can feel dehumanizing to families at a vulnerable moment.
In sum, the experiences shared here reflect a bifurcated reality: stories of remarkable care, deeply felt compassion, and meaningful family involvement coexist with accounts of neglect, disorganization, and confrontation with guardianship and privacy concerns. For families navigating hospice transitions, guardianship questions, or long-term rehabilitation, the message across these reviews is clear: the quality of care, the quality of communication, and the degree of family participation matter enormously. When these elements align - staff presence, timely information, dignity in treatment, and considerate handling of a loved one's belongings and wishes - the experience broadens into something comforting and trusted. When they fail to align, as several accounts describe, frustration and fear grow, underscoring the need for robust oversight, transparent processes, and truly patient-centered care.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Joseph Rehab & Nursing Care Center in Dorchester, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
The community features a variety of amenities designed to cater to the needs and preferences of its residents. There is a beauty salon on-site for those who enjoy pampering themselves, as well as cable or satellite TV in each residence to ensure entertainment options are readily available. Community-operated transportation is provided for easy access to nearby destinations, while a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining for delicious and nutritious meals, and there is also a fitness room for those who wish to maintain an active lifestyle. Additional amenities include a fully furnished residence, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, small library, telephone access, non-medical transportation arrangement, transportation to doctors' appointments, wellness center with various programs and activities offered throughout the day.
Care services are provided round-the-clock to meet the individual needs of each resident. The 24-hour call system ensures help is never far away in case of emergencies or assistance requirements. Trained staff members provide 24-hour supervision and support with activities of daily living such as bathing and dressing. Assistance with transfers is also available when needed. Special dietary needs are accommodated through diabetes diet options and special dietary restrictions catering.
Residents can enjoy a variety of activities that promote physical and mental well-being. Concierge services are available to assist residents with their day-to-day needs and preferences. Fitness programs are offered to promote an active lifestyle among residents. Planned day trips allow residents to explore nearby attractions and create lasting memories. Resident-run activities encourage socialization among neighbors while scheduled daily activities provide engaging opportunities for everyone.
Being situated in Dorchester provides convenient access to various facilities located nearby. With numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters and hospitals in close proximity, residents have easy access to a wide range of services and amenities.
St Joseph Rehab & Nursing Care Center in Dorchester, MA is committed to providing a comfortable and enriching living environment for its residents. The community's extensive amenities, care services and vibrant activities ensure that every resident receives the attention and support they need to thrive.
St Joseph Rehab & Nursing Care Center is located at 321 Centre Street, Dorchester, MA 02122 in Suffolk County, Massachusetts
St Joseph Rehab & Nursing Care Center on seniors.fyi includes 7 photos including images showing healthcare, hallway, caregiver, physical therapy, decor, and more.
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