Interior
Decor
Building
Architecture
Floor Plan
Piano
Doors
Vegetables

Susan Bailis in Boston, MA

Susan Bailis is an assisted living community in Boston, MA.

Information last verified: December 26, 2025

352 Massachusetts Avenue, Boston, MA 02115

For more information about senior living options: (866) 208-4318

4.3 from 24 reviews

5 stars

13

4 stars

6

3 stars

4

2 stars

1

1 stars

0

Susan Bailis Costs & Pricing

At Susan Bailis, the monthly costs for accommodations reflect a premium in comparison to both Suffolk County and the broader state of Massachusetts. For instance, a studio unit at Susan Bailis is priced at $5,725, which surpasses the local county average of $5,278 and the state average of $5,312. Similarly, the one-bedroom option is also on the higher end at $6,150, compared to Suffolk County's rate of $5,439 and Massachusetts's statewide cost of $5,349. These figures suggest that while Susan Bailis offers unique amenities or services that may justify the increased expense, potential residents should consider the financial implications when exploring their housing options.

Floor plans	Susan Bailis	Suffolk County	Massachusetts
Studio	$5,725	$5,278	$5,312
1 Bedroom	$6,150	$5,439	$5,349

Overall Review of Susan Bailis

common 12 reviews mention this

Staff support feels consistently responsive

Residents and families repeatedly describe staff who are caring, friendly, and quick to help when issues come up.

Across reviews, families describe staff members as professional, compassionate, and easy to reach when questions or concerns arise. Several mention follow-up and issue resolution, including help from administrators and nurses. Multiple reviewers also say the staff assists with day-to-day needs and helps coordinate rides and doctor-related items.

common 6 reviews mention this

Dining stands out to families

Food is a frequent positive, with residents and families saying meals are enjoyable and well cared for.

More than a few reviews focus on meal experience, including meal service in the dining room and reminders tied to care. Families also say their loved ones really like the food and that they’ve noticed positive appetite or enjoyment. Others add that dining feels well organized for residents and includes a menu approach, even when someone has dietary preferences.

common 8 reviews mention this

Activities and outings drive social life

Reviews describe a steady mix of social activities, performances, and day plans, though participation varies.

Residents and families mention many ways to stay involved, including on-site activities, community events, and musical or student performances. Some reviewers describe staff taking extra steps to invite and escort residents to activities. At the same time, at least one review says activity offerings didn’t feel engaging enough, even while the facility overall seemed active on paper.

differentiator 3 reviews mention this

Downtown access is a selling point

Families highlight the urban location, with convenient access to shopping and transit.

Several reviewers emphasize the convenience of being in Boston, describing nearby shopping and easy access to transit. One review also notes a close-by connection to major venues like Symphony Hall during their search. The community’s surrounding area includes nearby pharmacy options, transit stops, and parks within a short drive or walk.

caveat 2 reviews mention this

Some rooms feel small

At least a couple of reviews point to smaller room size as a limitation.

While some reviewers mention bright, modern spaces, others specifically say rooms are small. One review ties the small size to the downtown setting, suggesting it may not feel spacious for everyone. For families comparing options, room dimensions appear to be part of the trade-off they considered.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

82 resident community capacity
1-bedroom apartments
Studio apartments

Types of Care

Assisted Living
Respite Care
Skilled Nursing Facility

Pets

Cats allowed

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Guasts at mealtime
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Gen Edw L Logan International (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions

Dining

Diabetes diet
Guest meals
Meals provided
Restaurant style dining
Special dietary restrictions
Vegetarian

Activities

Activities off-site
Activities on-site
BBQs or picnics
Community-sponsored activities
Concierge services
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Fitness programs
Happy hour
Live dance or theater performances
Live musical performances
Planned day trips
Resident-run activities
Scheduled daily activities
Stretching classes

Languages Spoken

English

Nearby Places of Interest

This part of Boston, Massachusetts offers a convenient and vibrant neighborhood for seniors looking to settle down. With multiple pharmacies nearby for easy access to medication, as well as a variety of cafes and restaurants for dining options, residents can enjoy a comfortable and social lifestyle. The proximity to transportation hubs such as MBTA stations allows for easy travel around the city. Additionally, there are reputable physicians and hospitals in the area for medical care. For leisurely activities, residents can take advantage of the beautiful parks and theaters nearby. Overall, this part of Boston provides a well-rounded environment with essential amenities for seniors looking to enjoy their retirement years in a thriving community.

Pharmacies

CVS Pharmacy (0.2 miles)
CVS Pharmacy (0.4 miles)
Walgreens (0.5 miles)
CVS Pharmacy (0.5 miles)
CVS Pharmacy (0.6 miles)
CVS Pharmacy (0.7 miles)
CVS Pharmacy (1 miles)

Cafes

Jaho Coffee Roaster & Wine Bar (0.4 miles)
Tatte Bakery & Cafe (0.8 miles)
Tatte Bakery & Cafe (0.9 miles)
Tatte Bakery & Cafe (1.2 miles)
Caffe Nero (1.5 miles)
Starbucks (1.6 miles)
Phin Coffee House (1.6 miles)

Restaurants

Earls Kitchen + Bar (0.4 miles)
Sweetgreen (0.6 miles)
OAK Long Bar + Kitchen (0.6 miles)
Barcelona Wine Bar South End (0.7 miles)
Saltie Girl Seafood Pizza (0.7 miles)
Club Cafe (0.7 miles)
Bleacher Bar (0.8 miles)

Transportation

MBTA Ruggles Station (0.5 miles)
MBTA Kenmore Station (0.8 miles)
MBTA Fenway Station (1.1 miles)
MBTA Charles/MGH Station (1.5 miles)
MBTA North Station (2 miles)
MBTA - JFK/UMass (2.1 miles)
MBTA Union Square Station (2.5 miles)

Physicians

Harvard Vanguard Medical Associates (0.9 miles)
Harvard Vanguard Medical Associates – Spinal Unit/Pain Management (0.9 miles)
Harvard Medical School (1.1 miles)
Mass. Eye and Ear (1.4 miles)
Bidmc Lowry Building (1.4 miles)
Harvard Vanguard Medical Associates (2.6 miles)

Parks

Boston Public Garden (1.1 miles)
The Esplanade (1.1 miles)
Rolling Bridge Park (1.4 miles)
Fan Pier Park (2 miles)
The Lawn On D (2 miles)
Christopher Columbus Waterfront Park (2.1 miles)
Olmsted Park (2.2 miles)

Hospitals

Labor And Delivery at Tufts (1.2 miles)
Boston Children's Hospital (1.2 miles)
Brigham and Women's Hospital (1.3 miles)
New England Baptist Hospital (1.5 miles)

Theaters

AMC Loews Boston Common 19 (1.3 miles)
Kendall Square Cinema (1.8 miles)

Places of Worship

St Paul Parish, Harvard Square (2.6 miles)

Frequently Asked Questions

How much does it cost to live at Susan Bailis in Boston, MA?

What floor plans and room types does Susan Bailis offer?

Where is Susan Bailis?

Does Susan Bailis allow residents to have pets?

What photos are available for Susan Bailis in Boston, Massachusetts?

Nearby Communities

Home Care Svc Of America

Boston, MA

5 from 27 reviews

Nearby amenities support an enriched lifestyle (cafes, parks, pharmacies, doctors, restaurants, transit, worship, theaters, hospitals).
Ryben Staffing

Boston, MA

4.6 from 10 reviews
The Diane and Mark Goldman Family Residences

Brookline, MA

4.7 from 10 reviews

$1,909 to $3,356 / month

Affordable Brookline pricing with extensive amenities and activities.
Always Here Home Care, Inc

Boston, MA

4.8 from 41 reviews
Ruggles Assisted Living

Boston, MA

5 from 5 reviews

24-hour supervision with restaurant-style dining in fully furnished apartments.
Hale House

Boston, MA

5 from 4 reviews

$5,700 / month

Clean, well-maintained with caring staff and nurse-monitored meals.
Goddard House

Brookline, MA

4.5 from 55 reviews

$4,400 to $8,150 / month

Compassionate caregivers, engaging activities, and a welcoming, well-maintained environment.
Chestnut Park At Cleveland Circle

Brighton, MA

4.5 from 65 reviews

$5,000 to $5,450 / month

Friendly, professional staff; clean, well-maintained facilities with engaging activities.
Sophia Snow House

West Roxbury, MA

5 from 25 reviews

$1,224 to $6,267 / month

Caring staff, clean facilities, engaging activities, and high-quality meals.

Assisted Living in Nearby Cities

Related Resources

Exploring the Contrasts Between Assisted Living and Skilled Nursing

The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults

Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.