Alliance Health At West Acres in Brockton, MA
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Information last verified:
804 Pleasant Street, Brockton, MA 02301
For more information about senior living options: (844) 490-3973
The staff are caring and attentive to the patients’ needs. The PT and OT staff are focused, friendly, and help patients make steady progress. The facility is clean, updated, and the food is good. The nursing and rehabilitation teams provide first-rate care. The staff communicate clearly and regularly with families to keep them informed. The activities program is engaging and appreciated by residents. Patients and families feel welcomed, valued, and well-supported by the care teams.
West Acres allegedly over-prescribed morphine to an elderly patient without consulting the family. The patient reportedly received multiple daily morphine doses and became bedridden and unable to eat or drink on his own. He died about a week after being transferred to the hospital. Reviewers warn to beware of all pain meds and psyche meds, saying elderly patients are more likely to have adverse reactions. They claim that a small dose given to a malnourished, frail patient can be as harmful as a large dose, implying avoidable harm. One reviewer would give zero stars and cautions others not to send loved ones to this nursing home due to medication errors (including meds from allergy lists). A niece was not treated with respect and was given medications that did not agree with her, leading to death after transfer to another facility; she died due to wrong meds and too much. A reviewer described the place as awful, noting a grandmother died there and the family wasn’t notified for eight days.Alliance Health at West Acres in Brockton, MA is best suited for adults who need short- to mid-term post-acute rehab and who place a premium on a highly engaged rehab team, clear communication, and a supportive, home-like atmosphere. The facility earns trust from families who want strong physical and occupational therapy, attentive CNA and nursing care, and a discharge plan that moves a patient toward independence. In short, it serves as a solid option for recovery-focused stays where families are prepared to stay involved and advocate for their loved ones.
Those who may want to consider alternatives are primarily the medically vulnerable or med-management-heavy cases. Any resident with a history of adverse reactions to pain or psychiatric medications, frailty that makes dose adjustments critical, or a need for constant, surgeon-level oversight may be better served elsewhere. Families who cannot commit to vigilant monitoring, frequent family updates, and proactive rounds may find West Acres too risky given the mixed safety signals in the reviews. For patients requiring consistent, hospital-grade custody of meds and rapid response to changes in condition, a facility with more robust medical oversight may be preferable.
The main positives at West Acres, genuine, caring staff; focused PT and OT; clean, comfortable rooms; and an emphasis on family involvement, often translate into meaningful rehab progress and a smoother transition home. Numerous accounts highlight staff who listen, coordinate care, and keep families in the loop. The environment feels hotel-like to many, with open visiting hours, appealing common areas, and accessible social workers who help navigate insurance and discharge planning. When therapy is the priority, these strengths are regularly on display and can substantially shorten the path back to independence.
However, the most consequential caveat is the pattern of medication-related concerns raised by several families. Reports of overprescribing morphine, medications inappropriate for patients’ allergies or conditions, and at least one instance of a patient deteriorating after such dosing cannot be dismissed. Even if these are not universal experiences, they signal a real risk that requires rigorous family advocacy, meticulous med reconciliation, and close medical oversight. In this calculus, safety around pharmacological management weighs heavily against otherwise strong rehabilitative advantages.
Practically, a family weighing West Acres should insist on a transparent, documented med-management plan from admission onward: daily med reviews, explicit involvement of the prescribing clinician, and timely communication about any changes. Ask for a dedicated point person (such as a social worker or case manager) to coordinate with family and hospitals, and request a clear, written discharge plan with post-acute steps and required follow-up appointments. Tour the rehab gym, meet the PT/OT team, and speak with current residents or families about how med issues were handled in real time. A candid conversation about how mistakes are avoided and how quickly concerns are escalated will illuminate whether the facility aligns with the family’s tolerance for risk.
In the end, Alliance Health at West Acres is a practical, capable choice for recovery-focused care when the priority is active rehabilitation and a caring care team, and when families are prepared to engage aggressively in oversight. For seniors or adults with complex med needs who cannot tolerate the risk of medication mismanagement, or for anyone seeking a facility with near-flawless medical oversight, alternatives may be prudent. The prudent path is to combine a comprehensive tour with frank discussions about med safety, staffing, and discharge readiness, then decide based on whether the rehab strengths can be trusted to consistently outweigh the safety concerns foregrounded by the less-positive experiences.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alliance Health At West Acres in Brockton, MA is an assisted living community designed to provide a comfortable and convenient lifestyle for seniors. With a wide range of amenities and care services, residents can enjoy the support they need while maintaining their independence.
The community offers a variety of amenities to enhance the quality of life for its residents. A beauty salon is available for those who want to pamper themselves, while the cable or satellite TV ensures entertainment options are always available. Community-operated transportation makes it easy for seniors to get around town, and a computer center allows them to stay connected with loved ones.
A dining room offers restaurant-style dining, where delicious meals are served daily. For those who prefer cooking their own meals, kitchenettes are provided in each apartment. Housekeeping services ensure that residents can enjoy a clean and tidy living environment without the hassle.
To promote wellness and socialization, Alliance Health At West Acres offers various recreational facilities. A fitness room allows residents to stay active and maintain their physical health. A gaming room and small library provide opportunities for leisure activities and intellectual stimulation. Outdoor spaces and gardens offer a tranquil setting for relaxation or social gatherings.
Care services at Alliance Health At West Acres address the unique needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is available around the clock through the 24-hour call system and supervision provided by trained staff members. Medication management ensures that medications are taken correctly, while meal preparation and service accommodate special dietary restrictions like diabetes diets.
The community prioritizes mental wellness with its dedicated program to support emotional well-being. Transportation arrangements are made not only for non-medical needs but also specifically for doctor's appointments.
Residents can engage in various activities organized by the community including fitness programs, planned day trips, resident-run activities, as well as scheduled daily activities. Concierge services further enhance their experience by providing personalized assistance.
Conveniently located with several pharmacies, physicians, restaurants, places of worship, and hospitals nearby, Alliance Health At West Acres ensures that residents have easy access to essential services and amenities. Overall, this assisted living community offers a supportive and engaging environment where seniors can thrive.
Alliance Health At West Acres is located at 804 Pleasant Street, Brockton, MA 02301 in Plymouth County, Massachusetts
Alliance Health At West Acres on seniors.fyi includes 8 photos including images showing salon, landscaping, living room, fireplace, interior, bedroom, building, entrance, and more.
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