Heights Crossing is an assisted living and memory care community in Brockton, MA.
Information last verified:
35 Christy Place, Brockton, MA 02301
For more information about senior living options: (866) 208-4318
4.6 from 36 reviews
5 stars
29
4 stars
3
3 stars
2
2 stars
0
1 stars
2
Heights Crossing Costs & Pricing
Heights Crossing offers a competitive range of monthly costs that reflect the quality of care and amenities provided, particularly in comparison to Plymouth County and the broader Massachusetts region. For a studio apartment, residents can expect to pay $6,250, which is slightly lower than the county average of $6,307 but higher than the state average of $5,312. The one-bedroom units are priced at $6,450, standing out as more expensive than both Plymouth County's average of $5,394 and Massachusetts' average of $5,349. For those seeking more space, Heights Crossing's two-bedroom apartments are available for $8,050 - significantly higher than the county's average of $5,799 and the state's average of $6,151. These figures indicate that while Heights Crossing may be pricier in some categories compared to local averages, this pricing reflects its commitment to providing an elevated living experience and exceptional services for its residents.
Floor plans
Heights Crossing
Plymouth County
Massachusetts
Studio
$6,250
$6,307
$5,312
1 Bedroom
$6,450
$5,394
$5,349
2 Bedrooms
$8,050
$5,799
$6,151
Overall Review of Heights Crossing
common24 reviews mention this
Caring, responsive staffing stands out
Residents and families consistently describe staff as caring and responsive to concerns.
Across reviews for both assisted living and memory care, families repeatedly say the staff is compassionate, kind, and professional. Several comment on how staff helped during stressful transitions, including guiding paperwork and coordinating the move. A smaller share of reviewers express dissatisfaction with staffing and supervision in the memory care area, describing staff as uncaring or failing to deliver promised services.
common15 reviews mention this
Food and dining get strong praise
Dining is frequently praised, including the quality of the food and the dining room experience.
Many reviews highlight the meals as fresh, healthy, and enjoyable, often calling out the dining room and wait staff. Several residents and families mention the menu choices and dietary approach, including Mediterranean-style eating and specific diet preferences. Even in the mixed memory care feedback, some reviewers single out the dining experience differently, with one describing it negatively in that unit.
common13 reviews mention this
Activities keep residents engaged
Residents are kept busy with frequent activities and entertainment.
Reviews commonly describe a steady schedule of activities, from live music and performances to resident-friendly group events. Families also mention day-to-day engagement such as games, social time, and opportunities to join in. In memory care, one reviewer emphasizes structured programming and recurring activities, while another notes a less positive experience overall in that specific unit.
differentiator5 reviews mention this
Move-in support helps reduce stress
Families describe smooth transition help, from evaluations and paperwork to getting settled.
Several reviews focus less on daily life and more on the initial move, describing guidance through difficult transitions. Families mention that staff supported evaluations and paperwork, coordinated setup in the room, and helped ensure care needs were met from the start. The common thread is practical, family-facing support during an emotionally challenging time.
caveat2 reviews mention this
Memory care feedback is mixed
Memory care reviews are not consistent, with concerns about care delivery and safety routines.
Two reviews describe negative experiences specifically in the memory care area, including claims that promised services were not provided. One reviewer also raises concerns about supervision and safety, while another describes the unit as crowded and notes that residents’ rooms are kept locked. Together, the feedback suggests that experiences in memory care may vary significantly by individual circumstances.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
100 resident community capacity
Types of Care
Assisted Living
Memory Care
Pets
Cats allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Located close to shopping centers
Meal preparation and service
Move-in coordination
Outdoor common areas
Outdoor patio
Outdoor space
Pet friendly
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Gen Edw L Logan International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Gluten-free
Guest meals
International cuisine
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Vegan
Vegetarian
Activities
Art classes
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Day trips and outings
Devotional activities offsite
Educational speakers / life long learning
Fitness programs
Happy hour
Jewish services
Live dance or theater performances
Live musical performances
Planned day trips
Resident-run activities
Scheduled daily activities
Visiting Rabbi
Visiting chaplain or priest
Virtual Tour
Videos
Nearby Places of Interest
Located in Brockton, Massachusetts, this neighborhood offers a variety of amenities within close proximity. With several fast-food options such as Chick-Fil-A, Taco Bell, and McDonald's nearby, residents can enjoy convenient dining choices. The area also features multiple pharmacies like Walgreens and CVS for easy access to healthcare needs. For spiritual fulfillment, there are churches like Annunciation Greek Orthodox Church and First Baptist Church within a short distance. In terms of medical care, hospitals like VA Medical Center-Brockton and Signature Health Care are conveniently located nearby. Additionally, there are several physicians' offices in the area providing specialized healthcare services. Residents can also enjoy leisure time at nearby theaters like Showcase Cinema de Lux Randolph and AMC Braintree 10 or relax at cafes such as Marylou's News and Panera Bread. With parks like Borderland State Park and transportation options like Canton Junction Station available, this neighborhood offers convenience and comfort for seniors looking for a vibrant community to call home.
Restaurants
Chick-Fil-A (0.1 miles)
Taco Bell (1.5 miles)
McDonald's (1.5 miles)
McDonald's (1.9 miles)
Back Bay Bagel Co. (2.4 miles)
Corfinio (2.4 miles)
Cape Cod Cafe (2.6 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.9 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (2.5 miles)
CVS Pharmacy (3.3 miles)
Apothecare (3.3 miles)
Places of Worship
Annunciation Greek Orthodox Church (0.9 miles)
First Baptist Church (5.8 miles)
St Mary's Church Mansfield (8.5 miles)
Hospitals
Va Medical Center-Brockton (1.9 miles)
Signature Health Care (3.2 miles)
South Shore Hospital (7.8 miles)
South Shore Hospital (8.9 miles)
Physicians
Signature Healthcare Pediatrics (2.2 miles)
Signature Medical Eye Services (2.4 miles)
Rheumatology Consultants (3 miles)
Brockton Oral & Maxillofacial Surgery (3 miles)
Outpatient Department Signature Healthcare - Brockton Hospital (3.1 miles)
Kool Smiles (3.4 miles)
Pleasant Hill Pediatrics (5.5 miles)
Theaters
Showcase Cinema de Lux Randolph (5 miles)
AMC Braintree 10 (8.9 miles)
Cafes
Marylou's News (5.7 miles)
Honey Dew Donuts (8.6 miles)
Panera Bread (8.9 miles)
Dunkin' Brands (8.9 miles)
Target T2693 Braintree (9.1 miles)
Starbucks (9.1 miles)
Starbucks (9.2 miles)
Parks
Borderland State Park (6 miles)
Braintree Highlands Community Playground (6 miles)
Heights Crossing offers a competitive range of monthly costs that reflect the quality of care and amenities provided, particularly in comparison to Plymouth County and the broader Massachusetts region. For a studio apartment, residents can expect to pay $6,250, which is slightly lower than the county average of $6,307 but higher than the state average of $5,312. The one-bedroom units are priced at $6,450, standing out as more expensive than both Plymouth County's average of $5,394 and Massachusetts' average of $5,349. For those seeking more space, Heights Crossing's two-bedroom apartments are available for $8,050 - significantly higher than the county's average of $5,799 and the state's average of $6,151. These figures indicate that while Heights Crossing may be pricier in some categories compared to local averages, this pricing reflects its commitment to providing an elevated living experience and exceptional services for its residents.
Heights Crossing offers a comprehensive array of features designed to enhance the well-being of residents with dementia or Alzheimer's disease. The 24-hour supervision ensures that individuals receive constant support and safety, reducing anxiety and promoting a sense of security. Assistance with activities of daily living, including bathing, dressing, and transfers, fosters independence while addressing the challenges that residents may face in completing these tasks. Coordination with healthcare providers guarantees tailored medical care and timely interventions, while incontinence care provides dignity and comfort. Meal preparation and service cater to nutritional needs, helping maintain health and well-being. Medication management is crucial for maintaining stability in treatment regimens. The mental wellness program and specialized memory care programming are specifically tailored to engage residents cognitively, enhance their quality of life, and provide stimulating activities aligned with their interests and capabilities. Together, these features create an environment that prioritizes both physical care and mental engagement for those navigating the complexities of cognitive decline.
Heights Crossing on seniors.fyi includes 36 photos including images showing interior, decor, windows, living room, dining, television, fireplace, lighting, and more.
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Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Heights Crossing photos
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Kitchen
Lighting
Garden
Seating Area
Interior
Decor
Bedroom
Dining
Living Room
Windows
Building
Architecture
Trees and Gazebo
Kitchen
Lighting
Garden and Fence
Artwork and Lobby
Television
Chandelier
Fireplace
Seating Area
Outdoor
Patio
Outdoors
Outdoor Seating
Salon and Waiting Area
Appliances
Bookshelves and Rug
Seating and Theater
Hardwood Floor
Clouds
Game Room
Open Space
Umbrellas
Meeting Room
Stone Wall and High Ceiling
Pendant Lights
Table Settings
Open Concept
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