Westminster Healthcare Center in Westminster, MD

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Westminster Healthcare Center Westminster Healthcare Center Westminster Healthcare Center

Westminster Healthcare Center in Westminster, MD

1234 Washington Boulevard, Westminster, MD 21157

For more information about senior living options: (844) 490-3973

2.5 from 85 reviews
5 stars
23
4 stars
10
3 stars
3
2 stars
1
1 stars
48

Overall Review of Westminster Healthcare Center

Pros

  • pro The staff are very professional.
  • pro The facility is clean and well maintained.
  • pro Physical and occupational therapy are very good.
  • pro The therapy team is great and the food is good.
  • pro The majority of staff are pleasant and helpful, with some going above and beyond to assist residents.
  • pro Staff members often go out of their way to help, showing care and patience.
  • pro There are numerous activities for residents to participate in.
  • pro The meals are generous in portions and appealing.
  • pro Management and leadership consistently work to improve care.
  • pro Westminster Healthcare Center is described as a warm, caring, and welcoming place by satisfied residents and families.

Cons

  • pro The facility is terrible, dirty, and unsanitary.
  • pro The staff are rude, uncaring, and unprofessional, with abuse and neglect witnessed.
  • pro It is severely understaffed, causing delays in care and unanswered call bells.
  • pro Residents experience untreated wounds, dehydration, missed meals, and inconsistent medication administration.
  • pro Management is incompetent and unresponsive, with ongoing billing disputes and alleged fraud.
  • pro The place is likened to a prison, making residents feel confined and mistreated.
  • pro Call bells often go unanswered for hours, and families must intervene to obtain basic assistance.
  • pro Personal belongings go missing and some residents report theft or loss of funds.
  • pro The facility is old, overcrowded, noisy, and inadequately maintained.

Review

Westminster Healthcare Center in Westminster, MD is best suited for families seeking short-term post-acute rehab and a facility that can deliver tangible progress in physical and occupational therapy, with an emphasis on a clean, well-maintained environment and attentive care from many staff members. It can be a practical choice when rehab recovery and return-to-home goals are front and center, and when families are prepared to be hands-on advocates to ensure consistent quality. Those prioritizing long-term, high-touch memory-care, or unwavering safety and streamlined administration may want to consider alternatives.

The facility earns praise for its rehab-oriented strengths. Families frequently cite effective physical and occupational therapy teams, and they note that therapy drives real improvements in mobility and independence. Cleanliness and odor control surface repeatedly as a high-priority driver of comfort, and meals and aromas sometimes receive enthusiastic remarks from residents and visitors. Several accounts commend aides, nurses, and therapists who go the extra mile, with stories of staff accommodating special needs and coordinating multidisciplinary care. On the positive side, administrators and front-desk staff who are patient and supportive help families feel informed and involved in their loved one’s daily progress.

Yet the positive picture is sharply contradicted by a large volume of serious concerns. The most destabilizing theme is chronic understaffing and inconsistent staffing, which translates into slow responses to calls, missed medications, and gaps in daily care. Family members recount lapses in attention, delayed assistance, and in some cases accusations of neglect or worse. Communication breakdowns, especially around changes in meds, discharge plans, or scheduling, appear repeatedly, leaving families frustrated and anxious. Management and administrative practices, including billing issues and difficulty reaching leadership, further erode confidence for families already navigating a stressful time.

These tensions do not cancel the rehab strengths, but they do limit Westminster’s overall reliability as a long-term solution. When therapy and daily cleanliness are consistently delivered, residents can make meaningful gains and enjoy a pleasant environment. However, the weight of ongoing staffing instability, reports of miscommunication, and allegations, ranging from unfinished care to more severe accusations, can overwhelm the benefits for residents who require steady supervision or more complex medical oversight. In practical terms, the pros may offset concerns for families focused on short rehab stays, but they rarely cancel the risk profile for families considering longer-term placement.

To make an informed decision, every family should enter with a clear checklist. Request a meeting with the director of nursing or admissions to discuss staffing levels on the unit most relevant to the loved one’s needs, especially on evenings and weekends. Ask about routine med administration timeliness, call-bell response times, and how quickly a care team can escalate concerns. Inspect the environment in person, note room conditions, cleanliness, and how changes in residents’ conditions are communicated. Verify the existence of a transparent billing process, confirm coverage with the payer, and obtain a detailed explanation of any outstanding or disputed charges. Finally, speak with current residents or family members about daily life, activity engagement, and the consistency of caregiving across shifts.

Overall, Westminster Healthcare Center presents a mixed but compelling case for rehab-focused families who are prepared to monitor quality closely. The facility’s strongest pull is evidence of meaningful therapy outcomes, a clean and inviting environment, and staff who in many moments demonstrate genuine care and competence. The strongest caveat is the breadth and persistence of staffing and governance concerns, which threaten reliable care and safety in ways that may overshadow the benefits for residents with high needs or who depend on consistent, immediate attention. When decisive movement toward independence is the goal and a strong advocate at the bedside is ready to engage, Westminster can deliver results; when stability, transparency, and rigorous oversight are non-negotiable, careful comparison with other options is essential.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (8 miles away) Baltimore-Washington International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westminster Healthcare Center in Westminster, MD is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community boasts a variety of amenities including a beauty salon, cable or satellite TV, a computer center, a fully furnished dining room, and a fitness room. Residents can also enjoy the gaming room, garden, small library, and outdoor space for relaxation and socializing.

The care services provided at Westminster Healthcare Center are designed to provide 24-hour supervision and assistance with activities of daily living. The staff is trained to assist residents with bathing, dressing, transfers, and medication management. There is also a mental wellness program in place to ensure the overall well-being of every resident.

Dining at Westminster Healthcare Center is tailored to accommodate special dietary restrictions. Meals are prepared by experienced chefs and served restaurant-style in the dining room. Residents can enjoy delicious and nutritious meals that cater to their specific dietary needs.

The community prioritizes providing engaging activities for its residents. Concierge services are available to help plan day trips and coordinate transportation arrangements for non-medical purposes. Fitness programs are offered to promote physical well-being, while resident-run activities and scheduled daily activities encourage socialization among peers.

Conveniently located near various amenities, Westminster Healthcare Center offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have everything they need within close proximity.

Overall, Westminster Healthcare Center provides a comfortable and supportive environment for older adults requiring assistance with daily tasks or specialized care services. The community strives to enhance the quality of life for its residents through exceptional amenities, personalized care services, and engaging activities.

Nearby Places of Interest

Westminster, Maryland is a bustling neighborhood with a variety of amenities and services within close proximity. The area offers a range of dining options, from casual pubs like Pickles Pub to upscale cafes like Dooby's. For medical needs, there are several hospitals and physician offices nearby, such as the University of Maryland Medical Center and Baltimore VA Medical Center. Pharmacies like Walgreens and CVS are also easily accessible for medication needs. Additionally, there are several parks in the area for enjoying outdoor activities and relaxation. With transportation options like Penn Station only 2.1 miles away, getting around the city is convenient for seniors looking to explore the surrounding areas or visit loved ones.

Restaurants

  • Pickles Pub (0.7 miles)
  • The Yard (0.8 miles)
  • Pratt Street Ale House (1 miles)
  • Trinacria Macaroni Works (1.1 miles)
  • AJ’s on Hanover (1.2 miles)
  • Phillips Seafood (1.5 miles)
  • Miss Shirley's Cafe (1.6 miles)

Hospitals

  • University of Maryland Medical Center (0.7 miles)
  • Baltimore VA Medical Center (0.8 miles)
  • UMMC Midtown Campus (1.5 miles)
  • Johns Hopkins Outpatient Pharmacy (2.4 miles)
  • Kennedy Krieger Institute (2.5 miles)
  • Osler Bulding (2.5 miles)
  • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (2.5 miles)

Physicians

  • Wozniak Marcella University of Maryland Medical Center Neurology (0.9 miles)
  • University Health Center (0.9 miles)
  • Bmore Health (1.1 miles)
  • University of Maryland Medical Center Midtown Professional Building (1.5 miles)
  • Jai Medical Center (2.2 miles)
  • East Baltimore Medical Center (2.2 miles)
  • Pine Heights Integrative Health (2.3 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Parks

  • Rash Field (1.3 miles)
  • Federal Hill Park (1.4 miles)
  • Harbor Point Central Plaza (2 miles)
  • Patterson Park (3.1 miles)
  • Fort McHenry National Monument and Historic Shrine (3.2 miles)
  • Patterson Park Annex (3.2 miles)
  • Canton Waterfront Park (3.3 miles)

Cafes

  • Ceremony Coffee Roasters (1.3 miles)
  • Dooby's (1.6 miles)
  • Starbucks (1.8 miles)
  • Pitango Bakery + Cafe (2.3 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (3.7 miles)

Transportation

  • Penn Station (2.1 miles)

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