Westminster Healthcare Center in Westminster, MD
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1234 Washington Boulevard, Westminster, MD 21157
For more information about senior living options: (844) 490-3973
The staff's kindness and attention to detail at Westminster Healthcare Center are frequently praised, making moments like milestone celebrations memorable. Westminster Healthcare Center is described as clean and well-maintained, with a pleasant atmosphere and no nursing home odor. The nursing and therapy teams are regarded as superb and dedicated to residents' care and rehabilitation. The food at Westminster Healthcare Center is praised for being delicious and appetizing, with aromas that reflect high quality. There are a ton of activities for residents to participate in, offering engaging options and opportunities for socialization. Staff members such as Jodi Cole at the front desk and Kim in admissions are highlighted for going above and beyond to assist families.
The facility is described as extremely unprofessional and unorganized, with poor shift handoffs and missing reports. The staff are repeatedly understaffed, rude, and fail to provide timely care, leaving patients waiting. There are serious allegations of abuse and neglect, including bruises, bedsores, and residents left unattended for days. The building is filthy and smells, with unclean rooms and poor sanitation. Management is described as rude, uncaring, and unresponsive to concerns. Call bells and phones go unanswered, and families cannot reach staff for days. The center is likened to a prison, with residents treated poorly and safety concerns raised. There are claims of fraudulent billing and improper charges, suggesting problematic financial practices.Westminster Healthcare Center in Westminster, MD is best suited for families seeking post?acute rehab near home where a capable therapy team can deliver measurable mobility gains and where a clean, reasonably pleasant dining and living environment is consistently present when staffing is adequate. This community can work for residents who respond well to focused physical and occupational therapy, and for families willing to stay actively involved to monitor care and progress. It is not a universal fit for those who require flawless day?to?day reliability, crystal clear communication from administration, and unwavering staffing every shift.
Those evaluating Westminster should explicitly consider alternatives if the priority is rock?solid safety and accountability. Numerous reviews flag persistent under?staffing, slow or missing responses to call bells, and management gaps that impede timely problem resolution. For families confronting advanced dementia, complex medical needs, or a history of care deficiencies, other facilities with stronger staffing ratios and tighter governance may offer greater reassurance. Additionally, if transparent, straightforward billing and complaint resolution are nonnegotiables, that expectation should steer the search elsewhere.
On the upside, when rehabilitation teams are engaged and adequately staffed, residents frequently show real progress in walking and functional independence. The environment on a clean day - good housekeeping, pleasant meals, and a general atmosphere that feels more orderly than some peers - helps residents participate in therapy with less aggravation. Families also report caregiver examples of kindness and attentiveness on certain floors, and there are accounts of strong, cooperative interdisciplinary effort among nurses, therapists, and aides who genuinely invest in outcomes. Those positives can substantially offset occasional organizational hiccups for residents who value tangible rehab gains and social engagement.
The flip side is hard to ignore: chronic understaffing, inconsistent communication, and, in some cases, troubling reports of neglect or mistreatment. Several reviews describe missed medications, delayed assistance with basic needs, and call?bell delays that leave residents uncomfortable or at risk. Billing questions and disputed charges appear in multiple accounts, with some families feeling misled or mishandled by administrative staff. Alarm bells are raised by claims of injuries or wounds not promptly addressed, and by impressions that management does not consistently respond to feedback. Taken together, these issues create a real concern for families who prioritize predictability and rigorous oversight.
Nevertheless, the facility's strengthening threads - solid rehab programs on the right shifts, a generally clean campus, and moments of compassionate care from particular staff - can hold real value for the right resident. When therapy is well?organized and progress is evident, and when a family can maintain a steady line of communication with unit leaders, the overall experience becomes less fraught. The presence of enthusiastic activity coordinators, reasonable food quality, and employees who go the extra mile in recovery planning remains a meaningful counterweight to the more troubling narratives, especially for short?term stays where the goal is to return home safely.
Decision points to advance this consideration: verify floor?level staffing and turnover, request current incident and medication administration logs, and meet the Directors of Nursing and Admissions to gauge how responsive the leadership is to concerns. Inspect both rehab and long?term care units to assess cleanliness, call?bell responsiveness, and how residents are engaged in activities. Clarify billing practices, recent audits, and any history of fines or complaints, then compare with nearby facilities that offer similar rehab intensity but stronger governance. If comfortable with an active monitoring mindset and a plan to stay closely involved, Westminster can be a workable option; if not, families should pursue facilities with a more consistent record of staffing, safety, and transparent administration.
170 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westminster Healthcare Center in Westminster, MD is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community boasts a variety of amenities including a beauty salon, cable or satellite TV, a computer center, a fully furnished dining room, and a fitness room. Residents can also enjoy the gaming room, garden, small library, and outdoor space for relaxation and socializing.
The care services provided at Westminster Healthcare Center are designed to provide 24-hour supervision and assistance with activities of daily living. The staff is trained to assist residents with bathing, dressing, transfers, and medication management. There is also a mental wellness program in place to ensure the overall well-being of every resident.
Dining at Westminster Healthcare Center is tailored to accommodate special dietary restrictions. Meals are prepared by experienced chefs and served restaurant-style in the dining room. Residents can enjoy delicious and nutritious meals that cater to their specific dietary needs.
The community prioritizes providing engaging activities for its residents. Concierge services are available to help plan day trips and coordinate transportation arrangements for non-medical purposes. Fitness programs are offered to promote physical well-being, while resident-run activities and scheduled daily activities encourage socialization among peers.
Conveniently located near various amenities, Westminster Healthcare Center offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have everything they need within close proximity.
Overall, Westminster Healthcare Center provides a comfortable and supportive environment for older adults requiring assistance with daily tasks or specialized care services. The community strives to enhance the quality of life for its residents through exceptional amenities, personalized care services, and engaging activities.
Westminster, Maryland is a bustling neighborhood with a variety of amenities and services within close proximity. The area offers a range of dining options, from casual pubs like Pickles Pub to upscale cafes like Dooby's. For medical needs, there are several hospitals and physician offices nearby, such as the University of Maryland Medical Center and Baltimore VA Medical Center. Pharmacies like Walgreens and CVS are also easily accessible for medication needs. Additionally, there are several parks in the area for enjoying outdoor activities and relaxation. With transportation options like Penn Station only 2.1 miles away, getting around the city is convenient for seniors looking to explore the surrounding areas or visit loved ones.
Westminster Healthcare Center is located at 1234 Washington Boulevard, Westminster, MD 21157 in Carroll County, Maryland
Westminster Healthcare Center on seniors.fyi includes 3 photos including images showing building, grass, trees, gazebo, road, office, interior, and more.
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