Autumn's House is an assisted living community in Baltimore, MD.
Information last verified:
326 North Carrolton Avenue, Baltimore, MD 21223
For more information about senior living options: (866) 208-4318
Residents and visitors often describe the staff as kind, friendly, and helpful.
Many reviews focus on how pleasant and attentive staff members are during visits and day-to-day interactions. Several people mention being greeted warmly, getting help when needed, and feeling that caregivers were respectful. A few reviews also note staff being less responsive at times, including delays when help is requested.
Multiple reviews mention the facility is clean and well kept.
Several visitors say the building looks clean, with some describing it as very clean. A number of reviews pair that cleanliness with positive impressions of staff friendliness. At the same time, there are also complaints that the facility became filthy in some areas, which is a clear contrast to the positive cleanliness remarks.
Meal quality is inconsistent, with both positive and negative feedback.
Some residents and visitors say the food is good or that residents like the meals. Others criticize meals and portions as poor, and a few describe specific problems such as not getting response after using a call light around mealtime. Since the community provides meal preparation and service, these mixed reviews suggest dining experiences vary from visit to visit or unit to unit.
Residents and visitors mention activities and engagement as a positive part of life.
A couple of reviews highlight that residents enjoy activities and that the community stays active and interactive. Those comments align with the community offering scheduled daily activities and community-sponsored activities. One review also describes social connection through visiting groups, reinforcing that engagement is part of what families notice during their time there.
Some reviews report problems with bathing schedules and hot water.
Several critical reviews describe issues such as lack of hot water and delayed or missed showers, with family members stepping in to provide care themselves. One review also ties inadequate support to broader neglect concerns, describing residents being left in uncomfortable conditions. Because the community offers assistance with bathing and medication management, these complaints stand out as gaps in follow-through that families noticed directly.
Families frequently mention hands-on care and communication updates.
Across multiple reviews, people describe caregivers helping residents with daily needs and providing follow-up communication. Some mention staff coordinating care with doctors and handling concerns by getting in touch with families when issues come up. There are also a few negative reviews that claim care was not delivered as scheduled, but positive caregiving and responsiveness remain prominent in the overall feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
3 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Baltimore-Washington International (8 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesAutumn's House is located at 326 North Carrolton Avenue, Baltimore, MD 21223 in Baltimore city, Maryland
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