326 North Carrolton Avenue, Baltimore, MD 21223
For more information about senior living options: (844) 490-3973
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The staff are friendly, polite, and professional. The care team is attentive and dedicated, with doctors doing their best to provide daily patient care. Residents are kept clean, entertained, and well cared for by a friendly staff. The facility is clean, welcoming, and staff greet visitors with a smile. Terrence Burton's stay was marked by amazing care and attention from the staff, with enjoyable activities and warmth. Families consistently praise the staff for kindness, support, and responsiveness. The facility welcomes long-standing volunteers from local communities who contribute to resident care. Admissions, social work, wound care, and GNAs are recognized for providing wonderful care. The director and staff are described as professional, kind, and caring. Visitors report pleasant experiences during tours and visits, noting good eye contact and engagement. The overall experience is described as a godsend for rehabilitation and recovery. The facility is regarded as a great place with caring staff and a positive atmosphere.
The facility is described as horrible due to alleged negligence that left a loved one almost dying. Some staff are said to not care at all, and the director is described as the worst, with voicemails left for over a month and no return call. The old building shows wear: an elevator has been broken for months, the outdoor patio is uninspiring, and the lobby piano doesn't work. The meals and portions are terrible, and call lights go unanswered for up to 10 minutes. The ice machine on the floor has been broken for months, and leaks have led to mold and damaged belongings. A night nurse allegedly refused to give pain medication, causing a patient to suffer overnight. A room is described as having water and sheets on the floor, never changed and staying wet 24/7.The collection of impressions about Autumn Lake Post Acute Center paints a picture of a facility with two very different faces. On one hand, a large number of residents, families, and visitors repeatedly emphasize the warmth, kindness, and professionalism of the staff. They describe teamwork that starts at the door and extends to the floor where their loved ones are cared for, with many praising the compassion shown to husbands, fathers, aunts, and other relatives. Across numerous notes, people speak of attentive caregivers, friendly front-desk interactions, and staff who go "above and beyond" to keep residents safe, fed, and engaged. The words "friendly," "professional," "helpful," and "caring" recur, underscoring a strong, positive perception of the day-to-day demeanor and dedication of many employees.
Several entries highlight the long-term commitment and gratitude from families whose loved ones have benefited from the facility's rehabilitative focus. Comments from those with relatives staying for weeks or months repeatedly mention the attention to detail, the hard-working teams, and the ongoing efforts to support recovery and daily living needs. There are mentions of specific departments and roles - admissions, social work, wound care, GNA staff, and the therapy teams - being instrumental in the rehabilitation process. The sense conveyed is that Autumn Lake is a place where staff genuinely pursue the goal of helping residents regain strength, adjust to new routines, and maintain a positive outlook. The involvement of volunteers and community groups, including church members visiting and providing companionship and spiritual support, also emerges as a meaningful, morale-boosting element for some residents.
Yet the same facility is the subject of serious concerns raised by other reviewers. A recurring thread voices alarm over negligence and safety lapses that some feel endangered their loved ones. One reviewer recounts a near-fatal experience attributed to staff neglect, while another warns readers not to go to the location due to persistent issues with pain management and lack of responsiveness. Frustration with leadership is evident in the critique that a director and his voicemail have been repeatedly contacted without resolution. The sentiment here is that, for some families, the facility's care quality hinges on the attentiveness and accountability of individual staff members rather than on consistent administrative oversight.
A subset of the negative feedback centers on tangible, long-standing facility problems that affect daily life and safety. Concrete examples include ice machines that have been broken for extended periods, forcing residents and staff to improvise and potentially compromising hydration and comfort. Leaks and water damage on patient floors have raised concerns about mold and the integrity of residents' belongings. Basic maintenance items - lightbulbs not being replaced, outdated or worn furnishings, and a patient environment showing signs of age - are cited as evidence that the building itself is lagging behind the care it aims to provide. Some reviewers specifically describe deadly serious hygienic and safety risks, such as untreated leaks and a lack of timely repairs, which understandably unsettles families who worry about involuntary exposure to poor conditions during vulnerable health episodes.
There is also feedback about the quality and consistency of daily care, including meals and personal attention during critical times. A few reviewers report unsatisfactory meals or issues with meal service, water availability, and the responsiveness of staff during thirst or feeding needs. In one case, a patient's daily bathing schedule was described as infrequent, with other reviewers noting that essential routines such as feeding or personal care could be inconsistent. On the other hand, some visitors describe a nourished, cheerful atmosphere during visits, with staff taking time to ensure residents are comfortable and properly attended to. The contrast between these experiences reinforces the sense that care quality can vary by shift, floor, or even by individual staff members.
In the end, the portrait of Autumn Lake is layered and nuanced. For many families, the facility represents a trusted option where dedicated staff provide genuine warmth, professional care, and opportunities for rehabilitation and social engagement. For others, unresolved maintenance, safety concerns, and questions about leadership responsiveness create anxiety and a sense of risk. The chorus of voices suggests that residents and their families appreciate the core humanity they encounter from many staff members, while simultaneously urging stronger management accountability, more consistent repairs, better communication with families, and a sustained commitment to upgrading aging infrastructure. For anyone considering Autumn Lake, the message is clear: you may find remarkable care and heartfelt dedication from numerous caregivers, but you should also seek clarity on maintenance plans, staffing consistency, and how the facility plans to address the highlighted safety and comfort concerns.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Autumn's House, a premier assisted living community located in the heart of Baltimore, MD. Our inviting facility offers a warm and comfortable environment where residents can thrive while receiving the support they need. With fully furnished accommodations and a beautifully landscaped garden, Autumn's House provides a serene atmosphere that promotes relaxation and well-being.
Residents enjoy the luxury of spacious dining areas, where our dedicated staff prepares delicious meals tailored to special dietary restrictions. We understand the importance of good nutrition and offer personalized meal preparation services to ensure each resident’s dietary needs are met.
At Autumn's House, we prioritize holistic care through various services designed to assist with activities of daily living. Our compassionate team is available to provide assistance with bathing, dressing, transfers, and medication management. We also coordinate closely with health care providers to ensure seamless medical support for our residents.
Engagement is key at Autumn's House; we offer scheduled daily activities that encourage social interaction and mental stimulation. Whether it's participating in group games or enjoying outdoor space for leisurely strolls, there's always something happening.
Conveniently situated near numerous amenities, residents have easy access to 29 nearby restaurants, 9 cafes for casual outings, and 7 local parks perfect for enjoying nature. For those needing medical attention or healthcare services, there are 25 pharmacies and 10 hospitals in close proximity as well as access to 12 physicians ready to provide care.
Transportation arrangements are readily available for medical appointments or outings into the community. Coupled with housekeeping services and move-in coordination assistance to ease transitions, Autumn's House stands out as an exceptional choice for assisted living.
Experience compassionate care in a vibrant community at Autumn's House — where comfort meets independence!
Autumn's House is located at 326 North Carrolton Avenue, Baltimore, MD 21223 in Baltimore city, Maryland
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