Severna Park Center

Seniors.FYI Elite Community Awards

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Pros

• The staff are professional, personable, and caring toward residents.
• The facility is clean and the rooms are well kept.
• CNAs and nurses are wonderful, kind, and attentive.
• Becky goes above and beyond in patient care and serves as a role model.
• The administration promptly addresses issues and cares about residents.
• The activities department is outstanding, with Angel and Chris leading engaging programs.
• Angela Gillis provides knowledgeable, professional information and support.
• The memory care team delivers fabulous and comforting care.
• The front desk and reception staff are welcoming and friendly.
• Residents stay engaged with a wide range of activities and events.

Cons

• The reviewer notes that the call bell took too long to summon help.
• The reviewer stated that the facility did not seem clean.
• The reviewer described the place as horrible, dirty, and distasteful, saying it would make loved ones miserable.
• The reviewer claimed the facility is awful and unfair toward long-term dementia residents.
• The reviewer reported that complaints were ignored until the director intervened after an emergency call.
• The reviewer said the care was appalling and not impressive.
• The reviewer asserted that staff barely provided physical therapy, offering it only if the patient was dressed and out of bed.
• The reviewer stated they would not recommend this place.
• The reviewer notes that nurses rarely respond to the nurse call button and that the environment was dirty.

Review

This Severna Park Center is best suited for families seeking strong rehabilitation outcomes, a consistently engaged caregiving team, and an activity-forward environment that keeps residents locally connected and socially involved. The community tends to shine for short-term rehab and for memory-care-adjacent needs where daily programs, attentive CNAs, and hands-on nursing support are valued. It is a solid fit for families who want to see tangible progress in mobility, clearer communication about care plans, and a frontline staff ethic that emphasizes warmth and professionalism. For those who prioritize a more uniform, pristine emotional climate or a highly standardized dementia program, the center can still work, but that clarity matters when weighing alternatives.

Even as Severna Park Center shows notable strengths, certain realities point toward alternatives for some families. A subset of reviews flags concerns about cleanliness lapses and inconsistent call-bell response times, along with anecdotes about medication management and care-plan alignment. A few experiences describe tense or unempathetic administrative interactions, particularly around long-term dementia care dynamics or room changes. Travel distance, roughly a two-hour drive for some families, also factors into decision-making, especially for those who need frequent in-person oversight. These dimensions do not define the facility, but they do shape risk considerations for families seeking a strict, predictable daily routine and near-immediate responsiveness.

The strongest positives revolve around the people delivering care and the breadth of rehabilitative services. Staff consistently come across as highly professional, personable, and genuinely devoted to residents’ well-being. The rehab program earns frequent praise, with residents walking again after therapy, and families noting the PT/OT sessions as top-tier. Several CNAs and nurses are highlighted for going above and beyond, Becky is repeatedly recognized for diligence and compassionate presence, while Angela Gillis and the broader nursing leadership receive commendations for accessibility and problem-solving. The administration is repeatedly described as responsive when concerns arise, with changes implemented promptly and in a spirit of partnership with families. The activities team, Angel, Chris, and others, drives a robust calendar that keeps residents engaged, socially connected, and often visibly energized.

Nevertheless, the center is not uniformly flawless. Reports of cold meals or delays in service, and occasional gaps in day-to-day responsiveness, remind potential entrants that reliability can vary by wing or shift. In the memory-care sphere, some families describe frustration with room assignments or perceived rigidity around resident preferences, especially during holidays or transitions. A few reviews recount difficult conversations with leadership about care decisions, suggesting that the strongest advocates are those who stay actively involved and insist on transparent updates. The overall signal remains that problems can appear, but they are frequently addressed when brought forward, and the culture rewards accountability.

Those pros largely offset the cons when the emphasis is placed on outcomes, culture, and responsiveness. The facility’s high overall rating, 4.6 from 110 reviews, reflects broad satisfaction with care quality, staff attitude, and the intensity of rehabilitative and daily programming. Where concerns arise, the most consistently dependable counterweight is proactive administration and hands-on nursing leadership that resolves issues quickly. The combination of a lively activities calendar, evident commitment from therapy teams, and a cadre of caregivers who are described as compassionate and capable creates a practical, results-oriented environment. For families whose priority is recovery momentum and a social, active daily life, these factors carry substantial weight.

For families making a decision, the practical framework is clear. Severna Park Center offers a compelling option for those prioritizing rehab progress, strong clinical staffing, and an upbeat, engaging atmosphere. It is advisable to verify current performance on call-bell response with night-shift leadership, to observe meal service timing and food quality during a tour, and to meet both the therapy team and the unit manager who will oversee ongoing care. Prospective residents and families should also request candid discussions about memory-care specifics, including how changes in room or level of care are managed and how resident preferences are honored in daily routines. The most effective decisions will pair a firsthand sense of atmosphere with a clear plan for staying connected to care decisions through regular, structured communication.

In sum, Severna Park Center stands out for those who want meaningful rehab gains, anchored by a hopeful, energetic environment and a team that generally treats residents with genuine care and respect. The strongest alerts to consider alternatives come from isolated experiences of service gaps, concern about consistency across shifts, and preferences for a more stringent approach to cleanliness or dementia-specific programming. When families engage actively, demand timely updates, and insist on alignment between therapy goals, medication management, and daily routines, the positives tend to predominate. For many, this center delivers a practical, capable, and reassuring choice that can translate into tangible improvements in daily living and quality of life.

This part of Severna Park, Maryland offers convenient access to a variety of essential amenities for senior living. With multiple pharmacies such as Walgreens and CVS nearby, access to healthcare and medications is easily accessible. Physicians and medical facilities like Plastic Surgery Specialists and Maryland Primary Care Physicians are also within close proximity for any medical needs. In terms of dining options, popular choices like Chick-Fil-A and Panera Bread are available nearby, along with other restaurants like Domino's Pizza and Double T Diner. Additionally, there are places of worship for spiritual fulfillment, transportation options including the Baltimore/Washington International Thurgood Marshall Airport, parks like Randazzo Softball Park for leisurely strolls, theaters for entertainment like Bow Tie Annapolis Mall 11, and the Anne Arundel Medical Center for any healthcare emergencies. Overall, this part of Severna Park provides a well-rounded community with easy access to important services for senior residents.

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (2.9 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (3.9 miles)
• Mike's Pharmacy - Mountain Rd (3.9 miles)
• CVS Pharmacy (4.2 miles)

Physicians

• Plastic Surgery Specialists (1.2 miles)
• Bay Radiology (1.4 miles)
• Anne Arundel Dermatolo (3.3 miles)
• Maryland Primary Care Physicians (3.5 miles)
• Maryland Primary Care Physicians (3.9 miles)
• Mercy Personal Physicians (4.2 miles)
• Oakwood Medical Building (4.8 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• Domino's Pizza (3.1 miles)
• McDonald's (3.9 miles)
• Double T Diner - Pasadena (3.9 miles)
• Lures Bar and Grille (4.1 miles)
• McDonald's (4.2 miles)
• Chick-Fil-A (5.9 miles)

Cafes

• Big Bean (1.5 miles)
• Panera Bread (3.1 miles)
• Panera Bread (7 miles)

Places of Worship

• St John the Evangelist Church (1.9 miles)
• Heritage Community Church (6 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (4.1 miles)
• Cromwell Station/Glen Burnie Light Rail Station (7 miles)

Parks

• Randazzo Softball Park (5.2 miles)
• Sawmill Creek Park (6.8 miles)

Theaters

• Bow Tie Annapolis Mall 11 (6.7 miles)
• Regal Waugh Chapel & IMAX (7.1 miles)

Hospitals

• Anne Arundel Medical Center (6.7 miles)