Complete Care at Severna Park
Save310 Genesis Way, Severna Park, MD 21146
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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Severna Park is a nice place with courteous staff. The CNAs are wonderful and the nurses are kind. The PT and OT are great. The staff touch the patients' lives with their care. The receptionist and the staff are hospitable and welcoming. The facility is clean, bright, and well kept. The activities department is wonderful; Angel and Chris are phenomenal. Angela Gillis provides excellent information and reassurance. The care team delivers excellent care with attentive nurses, therapists, and aides.
One reviewer described the facility as horrible, dirty, and distasteful, saying it would leave loved ones miserable. A reviewer called the rehab center terrible, noting filthy conditions, long delays for assistance, and ants on a food tray. Several reviews cite severe staffing shortages, especially in the evenings, leading to long waits and ignored medical needs. A reviewer criticized the head administrator as unempathetic, rude, and condescending. A reviewer stated there was no nurse on staff and described the environment as filthy, chaotic, and depressing. One reviewer said they would not recommend the facility, not even for their dogs. Another reviewer pointed out poor communication, with families not being contacted about progress or updates. Another reviewer described the facility as outdated and depressing.Complete Care at Severna Park is best suited for families prioritizing strong rehabilitation outcomes and an active, socially engaged environment, with a clear emphasis on therapy-driven recovery and day-to-day enrichment. The community tends to shine for residents needing post-acute rehab after surgery or injury, and for those who benefit from a lively activities calendar and attentive nursing support. It serves as a practical fit for families in and around Severna Park or Anne Arundel County who can regularly visit, monitor care, and advocate when needed. The facility can deliver meaningful gains for many residents, especially when engagement and therapy are the central goals.
That said, certain realities warrant consideration before committing. Alternatives should be explored by families seeking ultra-consistent day-to-day care with minimal variability in staffing or whom safety metrics and rapid response are non-negotiable. Younger or more acute rehab needs may encounter a climate that feels misaligned with expectations in some shifts, and dementia or long-term residents with complex behaviors may require a setting with a more specialized care plan and steadier management. For those who value strict, 24/7 predictability, or who insist on flawless cleanliness and communication, other options may deliver more consistently parallel care.
The core strengths at Complete Care offset many drawbacks when the focus stays on therapy and daily engagement. Multiple reviewers highlight robust physical therapy, occupational therapy, and speech therapy that translate into real, functional gains - patients walking sooner, regaining independence, and moving toward discharge or home health_with confidence. Nurse staffing and aides are frequently praised for kindness, responsiveness, and professional competence, and the administration is repeatedly described as hands-on and capable of correcting issues promptly. The activity team - including dedicated coordinators and a program that treats residents to frequent events and social interaction - contributes to a notably positive mood and a sense of community, which matters deeply for motivation and overall well-being. Cleanliness and a bright, welcoming environment further reinforce the sense of a well-kept, caring home most days.
Yet a cluster of persistent concerns cannot be brushed aside. Several reviews point to inconsistent care patterns and delayed responses to calls for help, especially at night when staffing is leaner. Communication gaps with families occur in some cases, with frustration centered on updates, discharge planning, and coordination among departments. Environmental and operational drawbacks appear in portions of the community - rooms described as small or semi-private, occasional maintenance or cleanliness lapses, and complaints about food service being too cold or poorly timed. These factors have led some families to pursue alternatives or to confront management with serious concerns, underscoring that the facility's strengths depend heavily on active family advocacy and vigilant on-site oversight.
When the pros align with what families need - recovery velocity, engaged programming, and genuinely caring staff - the downsides can be manageable and even secondary to the overall trajectory of improvement. For residents who respond well to therapy, and for families who can commit to regular involvement and clear communication with the care team, Complete Care at Severna Park frequently delivers a favorable balance: strong clinical care, meaningful daily activities, and a generally warm, professional staff. The most compelling stories are not about perfection, but about tangible progress, relief from anxiety about recovery, and a sense of being in a place where staff make practical, compassionate efforts to get residents back on their feet and engaged in life.
Practical steps for families weighing this community: schedule multiple, in-person tours with a focus on the rehab and memory care areas; request to meet the director of nursing and the frontline supervisors who will be primarily responsible for daily care; review recent incident logs and ask for a transparent walk-through of staffing patterns, especially evening and night shifts; verify room configurations and privacy options, and discuss portable safety measures to mitigate falls. Probe the dining experience and request a trial of meal timing for your loved one, and insist on concrete communications protocols for daily updates and post-discharge planning. If recovery speed and active engagement are the top criteria - and advocacy and oversight are feasible - Complete Care at Severna Park remains a credible and effective choice. If unwavering, consistent daily care with pristine, noise-free environments and immediate caregiver availability at all hours is non-negotiable, it is prudent to compare with alternatives that emphasize those exact standards.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Complete Care at Severna Park is a skilled nursing facility located in Severna Park, MD. Our community provides comprehensive care and assistance to seniors who require round-the-clock supervision and support with their daily activities.
We strive to create a comfortable and homelike environment for our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can also enjoy outdoor spaces and gardens.
Our dedicated staff is available 24/7 to provide assistance with bathing, dressing, transfers, and other activities of daily living. We work closely with healthcare providers to ensure the best possible coordination of care for our residents. Our team also offers medication management services to ensure that medications are taken correctly.
We understand the importance of proper nutrition for our residents' health and well-being. That's why we offer meal preparation and service that accommodates special dietary restrictions, including diabetes diets. Our dining room provides a pleasant setting for meals shared with other residents.
In addition to providing physical care, we also prioritize mental wellness. Our community offers a specialized memory care program for those living with cognitive impairments. We have a mental wellness program in place that focuses on maintaining cognitive function and promoting emotional well-being.
Transportation arrangements are available for medical appointments as well as scheduled activities outside the facility. We aim to keep our residents active and engaged by offering scheduled daily activities.
Located in Severna Park, there are plenty of amenities nearby for convenience. There are two cafes, eight pharmacies, seven physicians' offices, six restaurants, one transportation option, and one place of worship within close proximity.
At Complete Care at Severna Park, we are committed to providing high-quality care in a compassionate and supportive environment. We strive to meet the unique needs of each resident while promoting independence and dignity.
Complete Care at Severna Park is located at 310 Genesis Way, Severna Park, MD 21146 in Anne Arundel County, Maryland
The array of features at Complete Care in Severna Park is specifically designed to support residents with memory care needs, facilitating a higher quality of life and enhanced daily functioning. Assistance with dressing and bathing not only ensures personal hygiene but also promotes dignity and self-esteem among residents. Medication management is critical, particularly for those with cognitive challenges, as it helps prevent confusion and ensures adherence to treatment plans. Meal preparation tailored to dietary needs fosters health while providing familiar tastes that can evoke positive memories. Transportation arrangements for medical appointments enable access to necessary healthcare services without the stress of logistics. Coordination with healthcare providers ensures a holistic approach to resident well-being, addressing both physical and mental health concerns. Activities of daily living assistance helps maintain independence in familiar routines. The 24-hour supervision provides peace of mind for families, knowing that their loved ones are monitored continuously for safety. Additionally, mental wellness programs combined with specialized memory care programming offer engaging activities that stimulate cognitive function and foster social connections, which are essential for emotional wellbeing in individuals experiencing mild cognitive impairment or more advanced stages of dementia or Alzheimer's disease.
Complete Care at Severna Park on seniors.fyi includes 5 photos including images showing interior, television, decor, bedroom, building, chandelier, trees, landscaping, and more.
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