Comforcare Home Care of Greater Annapolis - Severna Park, MD

Pros

• Tom and his staff go above and beyond to relieve families' stress and provide outstanding care for loved ones.
• The ComForCare staff are incredible.
• ComForCare works hard to match caretakers to a mom's personality.
• The mother is pleased with her companions, which makes the rest of the family happy.
• Tom and Kim ensure the mother receives the care she needs, even as needs change over time.
• They reliably provide extra care and overnight support when needed.
• The staff placed with mom have become like family to both mom and the family.
• Visitors note how kind and nice the ComForCare caregivers are.
• Tom is highly communicative and responsive, coordinating care when issues arise.
• Tom and the team have built real relationships with families and provide peace of mind.

Cons

• The reviews mention occasional scheduling hiccups with a few of the caregivers, though these issues were resolved quickly and to the reviewers' satisfaction.
• The reviewers note that the mother can be difficult at times, which posed challenges despite the caregivers' patience and love.

Review

When families suddenly need in-home care for a loved one, they search for more than just a service - they seek trust, compassion, and a sense that someone truly has their back. ComForCare, led by Tom and Kim, has consistently delivered on that promise. Across years of caregiving, their team has provided not only hands-on support but a steadying presence that has relieved stress and allowed families to focus on what matters most: being with their loved ones. From the very first contact in August 2020 through the many changes that come with aging, Tom and Kim have shown a gift for combining practical care with warmth and reliability, turning a daunting situation into a manageable, humane experience.

A defining strength of ComForCare is their thoughtful matching process. Time and again, families note that the caregivers "go well with my mom's personality," and that the resulting companionship feels authentic rather than transactional. The care team's success in finding compatible aides is repeatedly highlighted as a cornerstone of why the experience feels so positive - from the initial planning to the ongoing daily interactions. The result is not just care in a clinical sense, but relationships that feel natural and comforting, making both mom and the rest of the family feel at ease.

Flexibility and responsiveness stand out as hallmarks of the service as needs evolve. One family describes how their mom moved from using a walker to being bedridden and eventually entering hospice-like care, all with ComForCare adapting every step of the way. Care extended well beyond scheduled hours, with brighter moments like staying late when issues arose or arranging overnight coverage when necessary. The company's willingness to meet changing circumstances - whether it was increasing hours, coordinating additional help, or adapting to hospital and rehab needs - brought measurable peace of mind to families navigating transitions in health and daily living.

The human touch is palpable in the everyday acts that accumulate into something deeply meaningful. Caregivers are described as "like family," with visitors often remarking on their kindness. In one standout account, the main caregiver, Karen, maintains regular communication, sending photos multiple times a week and flagging concerns promptly. The relationship extends into practical support: Karen supplies a weekly food list, helping ensure there is always nourishment available when families visit. Tom, too, remains deeply engaged - meeting with families, answering questions, and stepping in when needed. He accompanied mom to a rehab appointment, arranged a ride when the planned transport fell through, and even installed a safety gate on stairs and adjusted a porch light to make the home safer and more welcoming. When a family needed help carrying their mom to her room after rehab, Tom arrived to assist, embodying a level of hands-on involvement that goes beyond routine scheduling.

The impact goes beyond moments of care to the broader arc of daily life and long-term wellbeing. The reviews reflect a shared sense that life with ComForCare is more manageable, more dignified, and more connected. Caregivers have supported families through Parkinson's, Alzheimer's, dementia, and the long arc of aging - with patience, perseverance, and a steady commitment to doing what's best for the person receiving care. In several stories, caregivers who stayed with a family for years, or who consistently provided high-quality support, became trusted presences in the home. The consistency and reliability noted by families - whether it was a scheduled routine or a last-minute adjustment - allowed loved ones to remain in their own homes with confidence and comfort.

Across these experiences, there is a thread of gratitude and trust that underscores every paragraph. The owners - described as caring individuals who diligently meet needs - are credited with building a service that is not only capable but deeply compassionate. Tom's communicative approach, his willingness to go "above and beyond," and his readiness to respond to problems with practical, people-first solutions are repeatedly called out as essential elements of the company's ethos. The resulting sense of security and the knowledge that help is available when it's needed the most translate into lasting peace of mind for families who would otherwise carry the burden of complex caregiving alone.

In the end, these testimonials sketch a portrait of a caregiving organization that does more than provide services; it sustains families through some of life's most challenging moments. The combination of carefully matched caregivers, steadfast reliability, hands-on leadership, and genuine warmth creates a model of in-home care that families can depend on. Tom, Kim, Karen, and the rest of the ComForCare team have become more than service providers - they are trusted partners who help families navigate aging with dignity, grace, and a shared sense of compassion.

This part of Severna Park, Maryland offers a convenient and diverse range of amenities that would be beneficial for senior living. There are several pharmacies within close proximity, ensuring easy access to medication and healthcare needs. Additionally, there are reputable physicians specializing in various fields nearby. The area also boasts a selection of restaurants and cafes for dining out or grabbing a quick meal. Places of worship are available for spiritual support, and transportation options such as the airport and light rail station provide convenient travel opportunities. Parks offer outdoor recreational activities, while theaters provide entertainment options. In case of emergencies, the Anne Arundel Medical Center is located within a reasonable distance. Overall, this neighborhood provides a well-rounded environment with essential services for seniors looking to settle in Severna Park.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (3.7 miles)
• Mike's Pharmacy - Mountain Rd (3.7 miles)
• Rite Aid (3.8 miles)
• CVS Pharmacy (4.5 miles)

Physicians

• Plastic Surgery Specialists (0.9 miles)
• Bay Radiology (1.1 miles)
• Maryland Primary Care Physicians (3.2 miles)
• Anne Arundel Dermatolo (3.6 miles)
• Maryland Primary Care Physicians (3.7 miles)
• Mercy Personal Physicians (4.3 miles)
• Arundel Pediatrics (4.8 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Domino's Pizza (2.9 miles)
• McDonald's (3.7 miles)
• Double T Diner - Pasadena (4.1 miles)
• Lures Bar and Grille (4.3 miles)
• McDonald's (4.4 miles)
• The Rumor Reel (5.9 miles)

Cafes

• Big Bean (1.2 miles)
• Panera Bread (3.2 miles)
• Panera Bread (7.3 miles)

Places of Worship

• St John the Evangelist Church (1.6 miles)
• Heritage Community Church (6.3 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (4.2 miles)
• Cromwell Station/Glen Burnie Light Rail Station (7.2 miles)

Parks

• Randazzo Softball Park (5.5 miles)
• Sawmill Creek Park (7 miles)

Theaters

• Bow Tie Annapolis Mall 11 (6.6 miles)
• Regal Waugh Chapel & IMAX (7.3 miles)

Hospitals

• Anne Arundel Medical Center (6.6 miles)