Manor Care Health Services - Adelphi

Pros

• Abdul Koroma demonstrated a convincing passion for patient care, encouraging a decision to stay at the facility.
• There are about four staff members who are recognized for their dedication and good service.
• Harriet found the staff had a genuine passion for providing care, making her willing to refer others to the facility.

Cons

• The facility suffers from a severe lack of staff, leading to neglect and dirty conditions.
• Staff members are often inattentive and fail to care for patients' belongings properly.
• Some staff members exhibit rudeness towards patients and their families.
• A patient experienced inadequate medical attention, resulting in a broken hip being overlooked for almost a month.
• Despite daily observations by medical professionals, serious injuries were ignored, highlighting a failure in care quality.

Review

The experiences shared by patients and their families regarding certain healthcare facilities present a troubling picture of inadequate care, staff shortages, and overall dissatisfaction with the services provided. Two reviews stand out, shedding light on both the grievances and some flickers of hope amid the prevailing challenges.

Firstly, one reviewer expressed profound frustrations related to staffing issues, noting that there simply aren't enough personnel to manage the needs of the patients effectively. The facilities were described as filthy, raising glaring concerns about hygiene standards in an environment where cleanliness is crucial for health and safety. Moreover, the inattentiveness of the staff was highlighted as a significant problem; patients felt neglected as their needs went unaddressed. This lack of proper care extended even to personal belongings—an issue that many families find particularly distressing. The reviewer mentioned that some staff members displayed rudeness, which only compounded their negative experience in this already fraught environment.

Despite these predominantly negative observations, the review also noted that there were roughly four staff members who stood out positively amidst a generally unfavorable atmosphere. These individuals exhibited genuine passion for their work and made a meaningful impact on patient care when they were able to engage. A mention was made of a particular staff member, Abdul Koroma, who played a vital role in persuading one patient to remain at the facility during initial reservations about its quality. This instance underscores the complexity of human interactions in healthcare settings; while systemic issues prevail, individual employees can still shine brightly and make positive contributions.

In stark contrast with this somewhat supportive observation lies another harrowing account from a family member whose aunt sustained serious injuries due to negligence at this facility. The deep concern here is centered on an incident where the patient's fall went misassessed by medical professionals on-site. Despite daily evaluations from caregivers who failed to recognize signs of injury—specifically relating to her grossly disfigured hip—the staff maintained that nothing was broken. This alarming oversight resulted in her fractured hip going untreated for nearly a month, illustrating critical failures in assessment protocols within medical environments meant to prioritize patient welfare.

The consequences of such neglect are indeed severe; not only does it reflect poorly on operational standards but it also jeopardizes patient safety and well-being at multiple levels. Family members trusting these institutions expect basic competencies in observing and treating visible injuries; when those expectations are violated through negligence or incompetence, it leaves lasting impacts on both patients and their loved ones.

Ultimately, although some might find solace in pockets of dedicated care amongst overwhelmed teams—as illustrated by one patient's final remarks—a consensus emerges urging caution against entrusting vulnerable loved ones into such facilities without thorough consideration. The emphasis here carries implications beyond mere dissatisfaction: it resonates with ethical obligations health providers hold toward those they serve—the obligation to provide not just adequate care but compassionate support aimed at fostering healing environments for all patients.

These reviews collectively illuminate significant areas requiring urgent attention within healthcare establishments—specifically addressing staffing inadequacies and enforcing rigorous training protocols for all personnel involved in patient assessments and caregiving practices is essential for fostering trust and improving outcomes moving forward.

This area of Adelphi, Maryland offers convenient access to various amenities and services that may be important for seniors. With multiple pharmacies nearby, including Walgreens and CVS, obtaining prescriptions and healthcare products is easily accessible. Places of worship such as Christ Congregational Church and College Park United Methodist Church provide opportunities for spiritual fulfillment. Nearby transportation options like the Prince George's Plaza Metro Station and College Park - University of Maryland Metro Station make it convenient to travel around the area. Various dining options including fast food chains like McDonald's and Chick-Fil-A are available within a short distance. Additionally, there are several parks for outdoor recreation, cafes for socializing, hospitals like Holy Cross Hospital for medical needs, physicians' offices such as Mary's Center for healthcare services, and even a nearby theater, Alamo Drafthouse Cinema DC Bryant Street, offering entertainment options. Overall, this part of Adelphi provides a well-rounded environment with essential amenities for seniors considering senior living in the area.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)

Places of Worship

• Christ Congregational Church (2.2 miles)
• College Park United Methodist Church (3 miles)
• Basilica of the National Shrine of the Immaculate Conception (5 miles)

Transportation

• Prince George's Plaza Metro Station (2.8 miles)
• College Park - University of Maryland Metro Station (3.1 miles)
• West Hyattsville Metro Station (3.3 miles)
• Greenbelt Metro Station (3.6 miles)
• Greenbelt Station (3.6 miles)
• Forest Glen Metro Station (3.6 miles)
• Georgia Ave-Petworth Metro Station (5.2 miles)

Restaurants

• Denizens Brewing Co. (2.9 miles)
• McDonald's (2.9 miles)
• Chick-Fil-A (3.5 miles)
• McDonald's (3.7 miles)
• McDonald's (3.8 miles)
• McDonald's (4.9 miles)
• Jollibee (4.9 miles)

Parks

• Duvall Playground (2.9 miles)
• Fort Slocum Park (3.6 miles)
• Rock Creek Park (4.6 miles)
• Chevy Chase Park (5.1 miles)
• Meridian Hill Park (6.4 miles)
• Georgian Forest Park & Tennis Courts (6.6 miles)
• S Street Dog Park (7 miles)

Cafes

• Lost Sock Roasters (3 miles)
• Vigilante Coffee (4 miles)
• Starbucks (5.8 miles)
• Tatte Bakery & Cafe (6.4 miles)
• Starbucks (6.6 miles)
• The Coffee Bar (6.7 miles)
• Unconventional Diner (7.2 miles)

Hospitals

• Holy Cross Hospital (3.2 miles)
• Medstar Washington Hospital Center (5.5 miles)
• Children's National Medical Center (5.6 miles)
• Howard University Hospital (6.3 miles)

Physicians

• Mary's Center (3.8 miles)
• Capitol Medical Group (5.4 miles)
• Children's National - Main Hospital (5.6 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (5.7 miles)