Manor Care Health Services - Adelphi

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Manor Care Health Services - Adelphi

1801 Metzerott Road, Adelphi, MD 20783

For more information about senior living options: (844) 490-3973

4.5 from 110 reviews
5 stars
84
4 stars
15
3 stars
2
2 stars
0
1 stars
9

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Overall Review of Manor Care Health Services - Adelphi

Pros

  • pro The staff are very cordial and the facility is clean.
  • pro The staff are willing to help any patient in need of assistance.
  • pro Everyone is kind, and the facility feels like a big family that really cares for the residents.
  • pro The center appears active during the day, with staff and patients moving about well.
  • pro The facility has caring staff who keep residents feeling stable in a modern, upgraded environment.
  • pro The staff are helpful and friendly.
  • pro The care at Adelphi is exceptional.
  • pro The staff are welcoming and professional.

Cons

  • pro They experienced two falls under the facility’s care, raising concerns about staff skill and the Director of Nursing’s ability to oversee the team.
  • pro The facility lacks appropriate safety measures and oversight and should be reviewed by Adult Protective Services and the state.
  • pro The environment is unsanitary with persistent odors and poor cleanliness.
  • pro Communication from staff and leadership is consistently inadequate.
  • pro They would not recommend care there and advise seeking care elsewhere.
  • pro The dad was given too much medication and remained sleeping for days, with minimal showers or care.
  • pro The facility smells like urine, patients wear gowns openly, bathrooms are shared, and staff are described as rude and pushy; the site’s photos are alleged to be fake.
  • pro There is not enough staff; rooms are filthy; staff are inattentive and some are rude.
  • pro A hip fracture was left untreated for almost a month, described as a travesty and not appropriate care.
  • pro The basement staff are criticized as bad, with a jail-like atmosphere, signaling unsuitable care for a nursing home.

Review

ManorCare Adelphi is best suited for families seeking a rehab- and recovery-oriented environment with genuine staff accessibility and a community atmosphere. The facility tends to reward residents who need structured therapy, enjoy an active daily schedule, and value frequent, visible caregiver engagement. For families who want real-time attention from care teams and enjoy a sense that staff and residents function as a connected community, Adelphi often delivers more consistently than many peers. This location works particularly well for short- to mid-term rehabilitation after hospitalization, where progress and daily interaction with therapists and nurses are central to the decision-making process. It is less ideal for households that prize absolute privacy, a pristine hygiene record, and a rock-solid guarantee of flawless safety on every shift.

Pros that repeatedly surface include a friendly, approachable staff and a climate of warmth that many families find reassuring. Cleanliness is noted in several shifts, and the activity program, driven by an energetic activities director, receives consistent praise for engagement and participation. The rehab and nursing teams are frequently described as capable, with therapists and nursing staff capable of guiding residents through recovery while offering practical guidance to families. Administrative professionals emerge as useful partners in coordinating care, transfers, and resources, creating a sense that the facility operates with purpose and care for residents’ emotional well-being. For families prioritizing social stimulation, spiritual supports, and a well-structured rehab routine, these positives often carry significant weight.

But the negatives are persistent and cannot be ignored. The most serious concerns revolve around safety oversight and environmental quality: multiple accounts of falls, questions about medication management, and reports of inconsistent communication that leave families anxious about timely and accurate medical updates. Odors, cleanliness lapses, and crowded hallways contribute to a sense of instability and raise trip hazards, while some rooms and furniture are described as outdated or unsafe. A number of reviewers recount experiences of perceived rude or inattentive staff, as well as mismatches between what is marketed (private rooms) and what is actually available. Taken together, these factors undermine confidence in day-to-day safety and long-term reliability unless they are actively addressed and monitored.

The strongest positives, caring frontline staff, tangible rehab progress, and a purposeful, family-friendly culture, do offset many concerns when the facility maintains robust staffing and tight supervision. Where administration aligns with the needs of nursing and therapy teams, residents report steadier communication, quicker issue resolution, and a more hopeful atmosphere. Several accounts highlight leadership changes and dedicated administrators improving the resident experience, which can translate into more reliable care coordination and a calmer environment for families during stressful moments. For families who insist on seeing ongoing improvements and who are prepared to verify current operations in real time, Adelphi can deliver meaningful recovery and a sense of community that matters.

Families entering the decision process should be prepared with a targeted tour and a few non-negotiables. Verify actual staffing levels day to day, especially CNAs and nurses across shifts, and obtain the most recent state inspection report for current safety standings. Inspect resident rooms for privacy promises, cleanliness, and overall maintenance beyond marketing photos, and look for evidence of proper sanitation practices, safe storage of belongings, and accessible call systems. Probe how mistakes or near-misses are escalated and handled, and ask about night-time supervision and noise levels, since patient rest is essential to recovery. Clarify private-room availability versus shared accommodations and confirm ongoing maintenance items such as HVAC reliability and plumbing, issues that directly affect comfort and safety. A candid, thorough tour should reveal the true texture of operations, not just the polished narrative.

In short, ManorCare Adelphi serves well for families prioritizing an active rehab environment with approachable staff and a pronounced sense of community, where visible progress and engagement can make a meaningful difference in recovery. It is less suitable for those whose nonnegotiables include pristine sanitation, perfect privacy, and unwavering, 24/7 safety oversight on every shift. If a family considers alternatives, those options may offer steadier cleanliness records, quieter nightly environments, or guaranteed private rooms with more predictable staffing patterns. Yet for families willing to scrutinize current operations, engage leadership, and stay engaged with ongoing improvements, Adelphi presents a compelling choice, one that can deliver real rehab gains and a supportive community as long as safety and cleanliness remain active priorities at admission and throughout the stay.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (11 miles away) Ronald Reagan Washington National (11 miles away)
  • Baltimore-Washington International (20 miles away) Baltimore-Washington International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manor Care Health Services - Adelphi in Adelphi, MD is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities including a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, and a gaming room. Residents can also enjoy the outdoor space, have meals in the restaurant-style dining area or use the kitchenette in their own private apartments.

In terms of care services, Manor Care Health Services - Adelphi offers 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing and dressing. Medication management is also provided to ensure proper administration of medications. The community has a mental wellness program in place to support the emotional well-being of residents.

Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist residents with any requests or arrangements they may need.

The location of Manor Care Health Services - Adelphi is convenient with nearby cafes, parks, pharmacies, restaurants and places of worship. Transportation arrangement services are provided for both non-medical purposes as well as transportation to doctors' appointments.

Overall, Manor Care Health Services - Adelphi provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a range of amenities and engaging in social activities.

Nearby Places of Interest

This area of Adelphi, Maryland offers convenient access to various amenities and services that may be important for seniors. With multiple pharmacies nearby, including Walgreens and CVS, obtaining prescriptions and healthcare products is easily accessible. Places of worship such as Christ Congregational Church and College Park United Methodist Church provide opportunities for spiritual fulfillment. Nearby transportation options like the Prince George's Plaza Metro Station and College Park - University of Maryland Metro Station make it convenient to travel around the area. Various dining options including fast food chains like McDonald's and Chick-Fil-A are available within a short distance. Additionally, there are several parks for outdoor recreation, cafes for socializing, hospitals like Holy Cross Hospital for medical needs, physicians' offices such as Mary's Center for healthcare services, and even a nearby theater, Alamo Drafthouse Cinema DC Bryant Street, offering entertainment options. Overall, this part of Adelphi provides a well-rounded environment with essential amenities for seniors considering senior living in the area.

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)

Places of Worship

  • Christ Congregational Church (2.2 miles)
  • College Park United Methodist Church (3 miles)
  • Basilica of the National Shrine of the Immaculate Conception (5 miles)

Transportation

  • Prince George's Plaza Metro Station (2.8 miles)
  • College Park - University of Maryland Metro Station (3.1 miles)
  • West Hyattsville Metro Station (3.3 miles)
  • Greenbelt Metro Station (3.6 miles)
  • Greenbelt Station (3.6 miles)
  • Forest Glen Metro Station (3.6 miles)
  • Georgia Ave-Petworth Metro Station (5.2 miles)

Restaurants

  • Denizens Brewing Co. (2.9 miles)
  • McDonald's (2.9 miles)
  • Chick-Fil-A (3.5 miles)
  • McDonald's (3.7 miles)
  • McDonald's (3.8 miles)
  • McDonald's (4.9 miles)
  • Jollibee (4.9 miles)

Parks

  • Duvall Playground (2.9 miles)
  • Fort Slocum Park (3.6 miles)
  • Rock Creek Park (4.6 miles)
  • Chevy Chase Park (5.1 miles)
  • Meridian Hill Park (6.4 miles)
  • Georgian Forest Park & Tennis Courts (6.6 miles)
  • S Street Dog Park (7 miles)

Cafes

  • Lost Sock Roasters (3 miles)
  • Vigilante Coffee (4 miles)
  • Starbucks (5.8 miles)
  • Tatte Bakery & Cafe (6.4 miles)
  • Starbucks (6.6 miles)
  • The Coffee Bar (6.7 miles)
  • Unconventional Diner (7.2 miles)

Hospitals

  • Holy Cross Hospital (3.2 miles)
  • Medstar Washington Hospital Center (5.5 miles)
  • Children's National Medical Center (5.6 miles)
  • Howard University Hospital (6.3 miles)

Physicians

  • Mary's Center (3.8 miles)
  • Capitol Medical Group (5.4 miles)
  • Children's National - Main Hospital (5.6 miles)

Theaters

  • Alamo Drafthouse Cinema DC Bryant Street (5.7 miles)

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