Ellicott City Health Healthcare Center

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  • Interior

    A cozy living room with comfortable armchairs, a sofa, and large windows letting in natural light.

  • Decor

    A modern lounge area featuring comfortable seating, vibrant wall art, and a cozy atmosphere.

  • Living Room

    A cozy and inviting living room with comfortable seating and ample natural light.

  • Bedroom

    A cozy and well-furnished room featuring a bed, chair, and table.

  • Dining

    A modern cafe interior with tables and chairs, featuring a coffee station in the background.

  • Kitchen

    A modern kitchen and workspace area featuring sleek furniture, appliances, and a cozy dining setup.

  • Lighting

    A spacious and elegantly designed dining area with well-set tables, modern lighting, and a warm ambiance.

  • Artwork

    A modern waiting room featuring comfortable seating, decorative plants, and artwork on the walls.

  • Television

    A stylish and inviting lounge area with modern furniture and soft lighting.

  • Lobby

    A modern interior view of a restaurant lobby featuring a glowing blue sign.

  • Exercise Equipment

    A modern rehabilitation facility featuring exercise equipment including a stationary bike and treadmill, along with wooden stairs for therapy exercises.

  • Gym

    A well-equipped fitness center designed for rehabilitation and exercise.

  • Vegetables

    A meal consisting of chicken, mashed potatoes, mixed vegetables, a sandwich, and dessert.

Ellicott City Health Healthcare Center

3000 North Ridge Road, Ellicott City, MD 21043

For more information about senior living options: (844) 490-3973

2.9 from 100 reviews
5 stars
43
4 stars
4
3 stars
1
2 stars
2
1 stars
50

Skilled Nursing Facility

Overall Review of Ellicott City Health Healthcare Center

Pros

  • pro The Bistro dining experience was praised for hot, tasty food and a delightful atmosphere with background music, and the reviewer indicated they would return.
  • pro Ellicott City Healthcare Center celebrated Valentine's Day with a candlelit dinner, and residents reportedly enjoyed themselves and had good vibes with peers and staff.
  • pro The Admissions Director Teressa was described as hands-on with patients and ensuring daily assistance, and the nursing staff were described as helpful.

Cons

  • pro Half the staff do not care about the patients.
  • pro The staff are described as incompetent and lazy.
  • pro Residents are left in bed all day with no one changing them.
  • pro Admissions staff are portrayed as liars and salespeople.
  • pro Medicare flags the facility for abuse.
  • pro There are reports of physical abuse and neglect.
  • pro Wound care and rehab were effectively non-existent, leaving wounds to worsen.
  • pro A nurse call button was placed behind the bed, making it hard to call for help.
  • pro The facility is dirty, hot, chaotic, and residents look like zombies in the hall.
  • pro The food is low quality and nutrition is poor.
  • pro Packages, clothing, money, and wheelchairs are reportedly stolen.
  • pro The place should be shut down.

Review

Ellicott City Healthcare Center has produced a spectrum of experiences for families and loved ones that runs from uneven positives to alarming warnings. A number of reviewers point to moments of decent care or small wins - such as Valentine's Day candlelight dinners that residents enjoyed and the sense that admissions staff can be attentive - but these positives are consistently overshadowed by a chorus of troubling reports about neglect, safety failures, and an atmosphere that many feel falls well short of basic standards. One reviewer even warns that this is a place you should only consider if you absolutely do not want your loved one to receive decent care, signaling a broad frustration with how care is delivered, monitored, and managed on a day-to-day basis.

Care quality, or the lack of it, appears as a recurring refrain. Across numerous accounts, residents are described as being left in bed for long stretches, not bathed, not changed, and not assisted with basic needs. Several commenters allege that the facility is chronically understaffed, with mentions of only two nurses on the floor at a time and little-to-no rehab or physical therapy happening during critical hours. One account describes a scenario where a patient's forehead was split open during a transfer, and another recounts a fall that culminated in hospital visits and an eventual removal from the facility. The fear that a caregiver or nurse would ignore distress signals - whether it's pain, hunger, or the inability to reach a call button - recurs, with many stories of patients not receiving timely assistance, meals being misplaced or inaccessible, and essential equipment like call bells or chairs not being available when needed.

The emotional and physical safety of residents is another major thread. Reviewers recount hazardous living conditions and disturbing episodes that suggest a lack of supervision and accountability. There are claims of patients wandering or being exposed with doors left open, toilet and shower facilities leaking, and rooms feeling chaotic and unsafe. A recurrent image is that of a facility that looks, to many, like a place where rules and protections are not consistently observed - pipes leaking, heat and odor problems, and rooms that feel more like crowded hallways than patient-centric spaces. Some accounts describe the atmosphere as prison-like and stress that, when emergencies arise, families struggle to get information or to influence decisions about a loved one's care.

Staff attitudes and the overall culture at the center appear mixed at best and openly hostile at worst in many narratives. Several reviewers characterize staff as indifferent or overwhelmed, with claims that some caregivers "don't care about the patients" and that social workers are stretched too thin to advocate effectively. The criticisms are blunt: some staff are accused of being incompetent or lazy, while others accuse management of misrepresentation or deceit. Yet there are counterpoints from a smaller group who commend specific staff members, notably an Admissions Director named Teressa who is described as being hands-on and responsive, and some nursing personnel who are helpful. Even within the same facility, experiences vary dramatically, underscoring inconsistencies in care delivery and accountability across shifts and departments.

Regulatory and trust concerns further complicate the picture. Reviewers invoke Medicare ratings and red flags, with one pointing to a Medicare.gov red hand symbol and a one-star rating as evidence of ongoing problems. Others describe admissions staff as sales-driven, suspecting that financial considerations are prioritized over patient welfare. The fear that the facility is more interested in billing for Medicare than in rehabilitating patients is a common thread, fueling anxiety among families that a loved one might be kept in the facility for financial reasons rather than for genuine medical benefit. These concerns feed a broader sense of distrust, as families recount experiences of incomplete or withheld information, unreturned calls, and questionable decisions about transfers and discharges.

The personal experiences of families - often with emotionally charged and vivid detail - reveal a pattern of dissatisfaction that surpasses isolated incidents. One reviewer laments being asked to remove a solemn post of remembrance and expresses deep distrust that issues are being buried rather than addressed. Others describe the emotional toll of watching a loved one deteriorate in facilities where they feel the staff are overworked and underprepared to respond to crises. There are references to stolen packages, clothing, and wheelchairs, along with episodes where important items or communications fail to reach those who need them most. The cumulative effect is a sense that residents are vulnerable, underprotected, and routinely let down by a system meant to safeguard their health and dignity.

Despite the damning testimony in many posts, there are a few threads of resilience and partial relief. A handful of reviewers acknowledge that some staff members are capable and caring, and that there are moments of positive interaction that brighten a patient's day. The Valentine's Day event, for example, stands out as a rare highlight in the overall narrative of care gaps. These glimpses of humanity show that, even in a facility rated by some reviewers as seriously deficient, there are staff members who do their best within a strained environment. The contrast between occasional commendable acts and widespread concerns makes the overall evaluation difficult to reconcile, but the dominant tone remains one of caution and alarm.

For families considering care for a loved one, the consensus in these accounts is clear: proceed with extreme caution, conduct thorough due diligence, and prepare for a potentially challenging experience. The reviews advocate for close supervision, proactive engagement with administrators, and ongoing monitoring of care quality, nutrition, mobility support, and safety practices. If choosing this center, families should insist on clear communication, consistent staffing, and explicit plans for rehabilitation and discharge, while being ready to pursue external oversight or alternate placements if care does not meet expected standards. In short, the message from these voices is not one of reassurance, but of vigilance and critical evaluation when it comes to entrusted care.

Features

Housing

  • 182 resident community capacity 182 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (11 miles away) Baltimore-Washington International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ellicott City Health Healthcare Center in Ellicott City, MD is a comprehensive assisted living community that offers a wide range of amenities and care services for seniors. The center provides a comfortable and homelike environment with fully furnished accommodations and private bathrooms.

Residents can enjoy various amenities including a beauty salon, cable/satellite TV, a computer center, gaming room, small library, fitness room, and outdoor spaces such as gardens. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with loved ones and engage in online activities.

The dining experience at Ellicott City Health Healthcare Center is exceptional with restaurant-style dining offered in the spacious dining room. The center caters to special dietary restrictions to ensure that all residents' nutritional needs are met. Meal preparation and service are provided by the staff.

Care services are provided 24/7, with a 24-hour call system and supervision to meet any emergencies or assistance needs. Trained staff members are available to assist residents with activities of daily living such as bathing, dressing, transfers, and medication management. A mental wellness program is also implemented to support residents' emotional well-being.

Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed. Move-in coordination services are provided to ease the transition into the assisted living community.

Ellicott City Health Healthcare Center offers an array of activities designed to keep residents engaged and entertained. Concierge services help plan day trips for residents while resident-run activities and scheduled daily activities provide opportunities for socialization within the community.

The location of this assisted living community is convenient as it has nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship along with hospitals providing accessible healthcare options for residents.

Overall, Ellicott City Health Healthcare Center provides a nurturing environment where seniors can receive personalized care in a comfortable setting while enjoying various amenities and engaging in meaningful activities.

Nearby Places of Interest

Located in the charming town of Ellicott City, Maryland, this area offers a range of amenities suitable for senior living. With multiple pharmacies such as Walmart Pharmacy and Rite Aid within close proximity, residents have easy access to healthcare needs. The presence of reputable physicians like NeuroCare Center and Saint Agnes Medical Group ensures quality medical care. A variety of cafes including Starbucks and Tous Les Jours provide options for socializing and enjoying coffee outings. Nearby restaurants like Chosun Hwaro and Manor Hill Tavern offer diverse dining experiences. Outdoor enthusiasts can explore nature at nearby parks like Patapsco Valley State Park and Centennial Park. For those seeking spiritual fulfillment, places of worship such as Bridgeway Community Church are easily accessible. The area also boasts convenient access to entertainment with theaters like AMC Columbia 14. Overall, this part of Ellicott City provides a well-rounded lifestyle suitable for seniors seeking a comfortable living experience.

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.8 miles)
  • Rite Aid (4.9 miles)

Physicians

  • NeuroCare Center (0.7 miles)
  • Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (3.1 miles)
  • Advanced Radiology (3.5 miles)
  • Parnes May & Associate - Wendy Hurwitz MD (3.6 miles)
  • American Radiology Services (4.2 miles)
  • Dr. Klebanow & Associates (4.2 miles)
  • Omni Eye Specialists (4.8 miles)

Cafes

  • Starbucks (1.1 miles)
  • Tous Les Jours (1.2 miles)
  • Starbucks (5.4 miles)
  • CafĂ© Nordstrom (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.5 miles)
  • Starbucks (8 miles)

Restaurants

  • Chosun Hwaro (1.3 miles)
  • Phoenix Upper Main (1.9 miles)
  • Manor Hill Tavern (2 miles)
  • The Trolley Stop (2.1 miles)
  • Honey Pig Gooldaegee Korean Grill (2.3 miles)
  • The Original Woodstock Snowball Stand (3.9 miles)
  • Chick-Fil-A (3.9 miles)

Parks

  • Patapsco Valley State Park (1.6 miles)
  • David Force Park (2.3 miles)
  • Centennial Park (3.2 miles)
  • Centennial Park (4.1 miles)
  • Blandair Regional Park (5.6 miles)
  • Northwest Regional Park (7.1 miles)
  • Lake Elkhorn Park (7.5 miles)

Hospitals

  • Sheppard Pratt Health System (2.7 miles)
  • Bon Secours Health System (4.9 miles)
  • Spring Grove Hospital Center (5.5 miles)
  • Howard County General Hospital (6.3 miles)
  • Howard County General Hospital, Johns Hopkins Medicine (6.3 miles)

Places of Worship

  • Bridgeway Community Church (4.2 miles)
  • St Augustine's Church (7.8 miles)

Theaters

  • AMC Columbia 14 (5.6 miles)

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