Summit Park Health And Rehabilitation Center

Pros

• The staff at Summit Park Health and Rehab are consistently praised for their kindness, patience, and attentiveness towards patients.
• Many clients express gratitude for the effective communication and support provided by the staff during difficult times, especially during the pandemic.
• The rehabilitation services are highly regarded, with numerous patients noting significant improvements in their strength and mobility thanks to the therapy team.
• Residents appreciate the cleanliness of the facility and feel comfortable in their living spaces.
• Visitors commend the compassionate care delivered by both nursing and activity departments, highlighting individual staff members who made a positive impact on their loved ones' experiences.
• Previous patients often return to Summit Park for additional care, indicating satisfaction with their prior experiences.
• Family members feel reassured knowing that their loved ones are receiving quality care in a nurturing environment.

Review

The Experiences at Summit Park Health and Rehab: A Mixed Bag of Care and Service

Summit Park Health and Rehab has received a variety of feedback from patients and their families, reflecting both commendable aspects of care as well as significant areas for improvement. Several positive reviews highlight the professionalism, dedication, and compassionate nature of the staff. Many patients have expressed gratitude for the attentive care they received during their recovery processes. For instance, one reviewer mentioned how their elderly mother was placed in a clean private room where she appreciated her view out the window. The nursing team, despite feeling overworked and understaffed, exhibited remarkable patience with her often grumpy demeanor, providing comfort and addressing her dietary complaints. This experience demonstrates the commitment many staff members have to ensuring patient satisfaction.

Additionally, the rehabilitation services offered by Summit Park have garnered praise from multiple individuals. Patients noted that therapy sessions were not only beneficial for regaining strength but also fostered a sense of community and engagement among residents. One patient described their transformation after seven months at Summit Park, emphasizing how the structure and support provided helped them heal physically as well as mentally. Testimonials like these underscore the positive impact that effective rehabilitation can have on an individual’s recovery journey.

On the other hand, not all experiences at Summit Park have been positive. Some reviews reveal alarming issues regarding responsiveness from nursing staff, particularly during evening shifts when patients reported long wait times for assistance. One individual recounted scenarios where call lights went unanswered for extended periods while nurses appeared disinterested in addressing patient needs promptly. Such accounts raise concerns about staffing levels and management practices within the facility that may contribute to subpar care at critical moments.

Several comments reflect a lack of consistency in service provided by different nursing staff members. While some employees were commended for their kindness and professionalism, others reportedly displayed dismissive attitudes toward residents' requests or needs, which left patients feeling neglected or frustrated during their stay. One specific incident involved a patient who repeatedly communicated their need for crushed medication but felt unheard by nurses who did not seem to understand their request consistently.

Moreover, personal accounts shared by family members highlighted both appreciation for continuity of care during difficult times—such as end-of-life situations—as well as distressing episodes related to poor management decisions affecting patient treatment quality. A review poignantly recounted a family member's heart-wrenching experience watching their loved one decline while simultaneously feeling supported by attentive nursing staff until her final moments.

In stark contrast to these positive narratives are more severe criticisms regarding overall facility conditions and care practices that some deemed unacceptable. A former resident described conditions that prompted feelings of insecurity about safety due to inadequate staffing levels during nighttime hours combined with broken exit alarms—issues pointing toward systemic failures in operational oversight at Summit Park Health and Rehab.

Overall, experiences at Summit Park Health and Rehab paint a complex picture: while many patients found solace through compassionate care delivered by dedicated professionals eager to make meaningful differences in lives affected by health challenges, significant gaps remain in service delivery that need urgent attention from management to ensure optimal outcomes across all resident experiences moving forward.

This part of Catonsville, Maryland offers a variety of medical facilities, including Saint Agnes Medical Group and Wilkens Medical Center, providing convenient access to healthcare services. There are also pharmacies such as Walgreens and CVS Pharmacy nearby for easy prescription pick-ups. In terms of recreational activities, residents can enjoy the beautiful parks like Patapsco Valley State Park and Centennial Park for outdoor excursions. The area also features a diverse selection of restaurants including Chick-Fil-A and Manor Hill Tavern, as well as cafes like Starbucks for socializing with friends. Additionally, there are places of worship like St Augustine's Church for spiritual needs. Transportation options such as Amtrak/MARC - BWI Rail Station and car rental facilities are readily available for convenience. Overall, this part of Catonsville offers a mix of amenities that cater to a comfortable and accessible lifestyle for seniors looking to settle in the area.

Physicians

• Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (1.2 miles)
• Wilkens Medical Center (2.7 miles)
• University of Maryland Rehabilitation & Orthopaedic Institute (3.7 miles)
• NeuroCare Center (3.8 miles)
• Pine Heights Integrative Health (3.9 miles)
• South Baltimore County Medical Center | Kaiser Permanente (4.1 miles)
• American Radiology Services (4.4 miles)

Hospitals

• Spring Grove Hospital Center (1.5 miles)
• Sheppard Pratt Health System (2.5 miles)
• University of Maryland Medical Center (6.8 miles)
• Baltimore VA Medical Center (6.8 miles)
• UMMC Midtown Campus (7.2 miles)

Pharmacies

• Walgreens (1.6 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (3.4 miles)
• Walgreens (3.5 miles)
• Walmart Pharmacy (3.9 miles)
• CVS Pharmacy (5.1 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• The Trolley Stop (2.4 miles)
• Manor Hill Tavern (2.7 miles)
• Phoenix Upper Main (2.7 miles)
• McDonald's (3 miles)
• Guinness Open Gate Brewery & Barrel House (4.3 miles)
• Chick-Fil-A (4.3 miles)

Parks

• Patapsco Valley State Park (2.8 miles)
• Centennial Park (5.7 miles)
• Blandair Regional Park (6.2 miles)
• Centennial Park (6.3 miles)
• David Force Park (6.3 miles)

Cafes

• Starbucks (4.4 miles)
• Tous Les Jours (4.6 miles)
• Starbucks (4.8 miles)
• Starbucks (6.1 miles)
• Café Nordstrom (7 miles)
• Ceremony Coffee Roasters (7.2 miles)

Places of Worship

• St Augustine's Church (4.4 miles)
• Bridgeway Community Church (4.9 miles)

Transportation

• Amtrak/MARC - BWI Rail Station (6.1 miles)
• Avis Rent A Car (6.9 miles)
• Hertz Rent A Car (6.9 miles)
• BWI Rental Car Facility (6.9 miles)

Theaters

• AMC Columbia 14 (7.1 miles)