Ridgeway Manor Nursing & Rehabilitation Center

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Ridgeway Manor Nursing & Rehabilitation Center

5743 Edmondson Avenue, Catonsville, MD 21228

For more information about senior living options: (844) 490-3973

3.9 from 28 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
2
1 stars
6

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    Overall Review of Ridgeway Manor Nursing & Rehabilitation Center

    Pros

    • pro The facility has staff and management that truly care for patients' day-to-day needs, creating a five-star environment.
    • pro The rehab team is great, with competent staff and excellent customer service.
    • pro The staff are friendly and promptly address issues to keep residents comfortable.
    • pro The Catonsville location is described as a nice, cozy place to care for loved ones in need of care.
    • pro The facility's new administrator, Bob, is amazing.
    • pro Ciara and IJ are regarded as among the best by residents.
    • pro The food is great.

    Cons

    • pro The reviewer is very disappointed with the direction Ridgeway Manor has taken and the attitude behind it.
    • pro There appears to be little remorse or compassion from staff, raising concerns that care for residents has become about money.
    • pro A staff member's words and actions left the reviewer heartbroken, making Ridgeway Manor feel like a cold institution rather than a home.
    • pro The rooms are not clean; a housekeeping employee was reportedly under the influence, and staff walked by without intervening, leading the reviewer to say they would never put their dad there.
    • pro The facility has a high turnover and poor communication, with some staff being wonderful and others horrible.
    • pro The reviewer had to leave their job to seek assistance due to the facility's poor responsiveness.
    • pro The grandmother reportedly received terrible care at this facility, prompting their removal.

    Review

    Ridgeway Manor Nursing and Rehabilitation elicits a wide range of experiences from those who have interacted with it, reflecting a facility where some residents and families praise the care they received while others recount troubling lapses. The comments span emotional reactions, practical concerns, and moments of genuine appreciation, painting a picture of a place that can feel like a warm home to some and a distant institution to others.

    Several voices express deep disappointment about the heart and compassion they encountered. One reviewer describes an atmosphere that shifted from a sense of home to something more clinical and impersonal, even calling it "a cold institution, almost like a hospital prison." They point to a lack of remorse or empathy among some members of the staff who appeared to be operating more for profit than for people. In this thread of critique, a particular female supervisor or leader, whom the reviewer refused to name, is cited as someone whose words and actions proved heartbreaking and left a lasting impression about the facility's culture.

    Amid the concerns, there are notable reminders of positive leadership that some families have come to rely on. A new administrator named Bob is singled out as "Amazing," described as a strong presence who is greatly missed when he is not around. At least one reviewer specifically notes that Bob's leadership is a bright spot, and another comment mentions how fortunate the facility is to have him. The sentiment is that, while Bob's impact has been felt, his absence elsewhere in Texas underscores how much his style of administration is valued by those who have experienced Ridgeway Manor firsthand.

    Cleanliness and safety, however, emerge as a significant area of contention for some reviewers. One account alleges that the rooms were not clean and accuses the housekeeping staff of inappropriate behavior - describing a situation where a housekeeping worker appeared to be "high," and staff members chose not to intervene. This account fuels a warning to others: it is the kind of incident that would drive a family to remove a loved one from the facility and prompt scrutiny by health authorities. The presence of such allegations is balanced in the reviews by other voices that emphasize care quality in different contexts, but the disparity remains striking.

    There are also affirmations of strength in clinical and rehabilitation services. Several reviewers highlight a capable rehab team and "excellent customer service," with one person describing the staff's competence as a standout feature. The sentiment of strong clinical care is echoed in multiple comments, suggesting that for some residents, the rehabilitation and clinical sides of Ridgeway Manor are places where progress and professional kindness align.

    Beyond rehabilitation, a few plain affirmations of positivity anchor the narrative. Phrases like "This place is awesome" and "The staff is friendly and try to address any issues as soon as possible so that the residents are as comfortable as possible" appear repeatedly, suggesting that for some families, Ridgeway Manor provides a welcoming and responsive environment. One reviewer describes the facility as a "cute little" place in the Catonsville area that also offers an assisted living section, painting a picture of a small, cozy setting with multiple levels of care.

    Family experiences show a spectrum of outcomes over time. One reviewer recounts a loved one - my mother - being transferred to Ridgeway Manor after another rehabilitation center left her with a severe wound. While this reviewer concedes that Ridgeway Manor was "much better" than the previous facility, they acknowledge that turnover creates communication challenges and requires personal involvement to obtain help. Some staff members are described as wonderful, while others are labeled as horrible, illustrating how inconsistent experiences can be from shift to shift or person to person.

    Another memoir centers on a grandmother who received "terrible care" at Ridgeway Manor, leading to a decision to pull her out and relocate to another facility that was more suitable. The reviewer expresses regret about not discovering the reviews beforehand, underscoring how critical timely information and observation can be for families deciding where to place a loved one.

    Yet the narrative is not uniformly negative. Several reviews speak to a perceived culture of attentiveness, with grateful families noting that staff members consistently checked if their loved ones had what they needed, even in passing. A reviewer praises the staff for treating an elderly relative with respect and kindness, particularly during a difficult time when pain and dependency were part of daily life. The appreciation for attentive care is framed against the backdrop of a larger, longstanding reputation as a "well run, family owned and operated for over 50 years" organization. In these accounts, Ridgeway Manor is described as trustworthy and well managed, with staff and rehabilitation teams delivering care with dedication and humanity.

    In sum, Ridgeway Manor presents a complex portrait: some residents and families experience compassionate, attentive care and effective rehabilitation, supported by reliable leadership and a long-standing, family-operated reputation. Others encounter frustration with turnover, communication gaps, and concerns about cleanliness and consistency in staffing. The most vivid thread across these accounts is the human dimension - the moments of genuine kindness and competence that stand out for some, and the moments of perceived indifference or neglect that have driven others to seek alternatives. The facility appears to be a place where care quality can vary significantly depending on staff, leadership, and the particular day or shift, leaving families to weigh both the bright spots and the troubling gaps as they navigate decisions about care.

    Features

    Housing

    • 61 resident community capacity 61 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (8 miles away) Baltimore-Washington International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ridgeway Manor Nursing & Rehabilitation Center is an assisted living community located in Catonsville, MD. Our facility offers a wide range of amenities to enhance the comfort and convenience of our residents. With a beauty salon, residents can indulge in pampering services without leaving the premises. Cable or satellite TV is available in each resident's room for entertainment purposes. Our community operated transportation ensures that residents can easily access nearby destinations and appointments. For those who enjoy technology, we have a computer center with internet access.

    Our dining room offers restaurant-style dining, providing nutritious and delicious meals prepared by our skilled staff. Residents can also enjoy their meals in the privacy of their fully furnished rooms which include kitchenettes for added convenience. Housekeeping services are provided to maintain a clean and tidy living environment.

    We offer various recreational options to keep our residents engaged and active. Our fitness room is equipped with exercise equipment suitable for seniors' needs. The gaming room provides opportunities for friendly competition and socialization. For those who appreciate nature, our garden offers a peaceful outdoor space to relax or take walks.

    Residents have access to Wi-Fi/high-speed internet throughout the facility, allowing them to stay connected with loved ones or pursue online activities of interest. Telephone services are also provided.

    Our care services are designed to meet the individual needs of our residents 24/7. We have a 24-hour call system and supervision for safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Our experienced staff also provides medication management and adheres to special dietary restrictions like diabetes diets.

    In terms of transportation arrangement, we provide non-medical transportation as well as transportation to doctors' appointments for our residents' convenience.

    At Ridgeway Manor Nursing & Rehabilitation Center, we prioritize the mental wellness of our residents through our mental wellness program which promotes emotional health and wellbeing.

    Our location offers proximity to various amenities, including parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures easy access to essential services and opportunities for outings or social engagements.

    Overall, our assisted living community provides a comfortable and caring environment with a range of amenities and care services to meet the needs of our residents.

    Nearby Places of Interest

    This part of Catonsville, Maryland offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as CVS, Rite Aid, and Walgreens within a short distance, accessing medication and healthcare services is easy. The presence of reputable hospitals like Spring Grove Hospital Center, Sheppard Pratt Health System, and University of Maryland Medical Center provides peace of mind in case of any medical emergencies. Additionally, there are various dining options nearby including Chick-Fil-A and Auntie Anne's for quick bites or restaurants like Corinthian Lounge & Restaurant for a more upscale dining experience. For recreation and relaxation, seniors can enjoy the natural beauty of Patapsco Valley State Park or visit places of worship such as St Augustine's Church. Overall, this neighborhood offers a well-rounded lifestyle with access to healthcare, dining, and recreational opportunities all within close proximity.

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Rite Aid (0.9 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.6 miles)
    • Walgreens (3.6 miles)
    • Walgreens (4.7 miles)

    Restaurants

    • Chick-Fil-A (1 miles)
    • McDonald's (2.5 miles)
    • Auntie Anne's (3.4 miles)
    • Corinthian Lounge & Restaurant (4 miles)
    • Heavy Seas Beer (4.1 miles)
    • Guinness Open Gate Brewery & Barrel House (4.1 miles)
    • The Trolley Stop (4.3 miles)

    Hospitals

    • Spring Grove Hospital Center (1.2 miles)
    • Sheppard Pratt Health System (4.5 miles)
    • University of Maryland Medical Center (4.9 miles)
    • Baltimore VA Medical Center (4.9 miles)
    • UMMC Midtown Campus (5.2 miles)
    • Sinai Hospital Of Baltimore (5.7 miles)
    • MedStar Union Memorial Hospital (6.3 miles)

    Physicians

    • Wilkens Medical Center (1.4 miles)
    • Pine Heights Integrative Health (2.2 miles)
    • University of Maryland Rehabilitation & Orthopaedic Institute (2.3 miles)
    • Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (2.5 miles)
    • South Baltimore County Medical Center | Kaiser Permanente (2.8 miles)
    • Omni Eye Specialists (4.2 miles)
    • Wozniak Marcella University of Maryland Medical Center Neurology (5.1 miles)

    Parks

    • Patapsco Valley State Park (4.2 miles)
    • Rash Field (5.6 miles)
    • Federal Hill Park (5.7 miles)
    • Harbor Point Central Plaza (6.3 miles)

    Places of Worship

    • St Augustine's Church (4.8 miles)

    Cafes

    • Ceremony Coffee Roasters (5.3 miles)
    • Dooby's (5.4 miles)
    • Starbucks (6.1 miles)
    • Starbucks (6.2 miles)
    • Miss Shirley's Cafe, Roland Park (6.2 miles)
    • Tous Les Jours (6.4 miles)
    • Starbucks (6.6 miles)

    Transportation

    • Penn Station (5.6 miles)
    • Amtrak/MARC - BWI Rail Station (6.3 miles)

    Frequently Asked Questions

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