Signature Healthcare At Mallard Bay in Cambridge, MD
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520 Glenburn Avenue, Cambridge, MD 21613
For more information about senior living options: (844) 490-3973
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The staff are incredibly caring, kind, and attentive to residents' needs. The therapy and activities departments go above and beyond to keep residents engaged. The facility is welcoming, clean, and feels like a family environment. The staff are compassionate, dedicated, and treat residents with respect. Families feel informed and supported by the care team during difficult times. The DON is knowledgeable and the staff are consistently helpful and professional. Many reviewers consider Mallard Bay a wonderful place to recover, with top-notch care.
They lost his belongings, and at times he wore clothes that did not belong to him, suggesting poor item tracking between patients. He was allowed to sit in soiled underwear for a period, causing infection and soreness. They let patients sit in feces for 5 hours and promised showers for two weeks that never happened. There were nights with no night nurse, and medications were not administered on time. The facility is described as caring more about revenue and self-promotion than about staff and residents. The administration and some staff are accused of being unprofessional, with reports of rude behavior and questionable management. The DON is described as rude and unwelcoming to new agency staff. The facility is severely understaffed, resulting in not getting the care they need, especially on weekends.Signature Healthcare At Mallard Bay is best suited for families seeking post-acute rehab and long-term care where a warm, people-focused caregiving culture is valued and therapy services play a central role. When the staff is adequately staffed and engaged, residents commonly experience attentive nursing support, thoughtful therapy, and a welcoming atmosphere that feels like a close-knit community. In those windows, families repeatedly report meaningful progress, responsive aides, and a sense that staff truly cares about both the person recovering and the family watching from the sidelines. This is a facility that can deliver on that heartfelt, home-like care with real emphasis on rehabilitation and daily quality of life.
That said, there are clear reasons some families should consider alternatives. The most persistent red flags center on consistency and reliability: weekends and shifts when staffing is thinner, care delays and missed med administration problems, and reports of administrative responsiveness that can feel slow or dismissive. Belongings getting lost and residents sitting in soiled conditions have appeared in multiple accounts, raising serious questions about housekeeping, laundry, and dignity during the care process. For a family that cannot tolerate repeated lapses or that places a premium on consistently prompt, transparent communication and accountability, Mallard Bay may not be the best fit.
The strongest upside - the care teams when they are present - often compensates for the downsides, but only if the staffing and leadership are steady. The rehabilitation and therapy departments are repeatedly praised as the backbone of a solid recovery trajectory, with aides and therapists who go the extra mile and a culture of genuine concern for progress. Families celebrate private rooms, an inviting campus vibe, and activities that keep residents engaged. When the care team communicates well, keeps families informed, and coordinates effectively around a resident's evolving needs, the advantages flourish and fears about bureaucracy recede.
Conversely, the most troubling experiences tend to center on inconsistent leadership and understaffing. Several reviews describe a discord between what administration promises and what front-line staff can deliver, particularly on weekends or during staffing transitions. Reports of care gaps - delayed showers, missed medications, or slow responses to calls - cast a long shadow over otherwise positive aspects like therapy quality and the personal warmth of many aides. In short, the same facility can be a lifeline for some residents and a source of unacceptable risk for others, depending on how reliably the team operates on a given shift.
The facility environment itself often reinforces the decision-making process. Families repeatedly note a clean, well-kept setting with thoughtful amenities, and a calendar of activities that makes daily life engaging. The presence of therapy and rehab champions within the staff, along with a culture of team-driven care, makes Mallard Bay feel like a place where a resident can feel valued and supported. The ability to communicate with loved ones - whether through regular updates or even remote visits - matters profoundly to families, and several accounts highlight how communication and family involvement are handled with care when the system is functioning smoothly.
For families evaluating Mallard Bay, the prudent path is to assess staffing stability, leadership accessibility, and the facility's track record on basic daily care. Tour during peak activity times to observe nurse and aide responsiveness, request recent state inspection findings, and ask hard questions about weekend coverage, med pass timing, and how lost belongings are investigated and resolved. Seek out current residents and family members for unvarnished feedback about how often issues are escalated and resolved. If basic care steps - prompt medication administration, timely hygiene, clean laundry, and respectful handling of personal belongings - are consistently demonstrated, Mallard Bay becomes a compelling option, especially for rehab-focused respite and extended-stay care. If those fundamentals feel inconsistent, alternatives with stronger, more stable daily operations deserve serious consideration.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Signature Healthcare At Mallard Bay is an assisted living community located in the beautiful city of Cambridge, MD. Our community offers a wide range of amenities to enhance the lives of our residents.
For those who enjoy looking their best, we have a convenient beauty salon on-site. Residents can also enjoy their favorite TV shows or movies with our cable or satellite TV service. We provide community-operated transportation for easy access to nearby destinations. Our computer center allows residents to stay connected with loved ones and engage in online activities.
Dining is an important aspect of our community, and we offer restaurant-style dining in our comfortable dining room. Residents can also take advantage of our kitchenette if they prefer to prepare their own meals. Our skilled housekeeping staff ensures that each resident's living space is well-maintained.
Staying active and engaged is important at Signature Healthcare At Mallard Bay. Our fitness room provides opportunities for physical exercise, and our gaming room offers a fun space for friendly competition. For those who appreciate nature, we have a lovely garden where residents can relax and enjoy the outdoors. Our small library provides a quiet area for reading and reflection.
We understand the importance of easy access to medical care, which is why we offer transportation arrangement services for non-medical needs as well as transportation to doctors' appointments. Our wellness center provides comprehensive care services, including 24-hour call system and supervision for added peace of mind.
In terms of care services, our dedicated staff assists residents with activities of daily living such as bathing and dressing. We also offer specialized assistance with transfers for those who require it. Our team ensures proper medication management and provides support through our mental wellness program.
At Signature Healthcare At Mallard Bay, we accommodate various dietary needs including diabetes diets and special dietary restrictions. We take pride in offering delicious meal preparation and service to ensure optimal nutrition for our residents.
Keeping active socially is encouraged through various activities offered at our community. From concierge services to fitness programs, there is something for everyone. Planned day trips and resident-run activities provide opportunities for engaging experiences, while scheduled daily activities ensure there is always something exciting happening.
Conveniently located near several amenities, our community benefits from nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.
Signature Healthcare At Mallard Bay is dedicated to providing high-quality care and a comfortable living environment for seniors in Cambridge, MD.
Located in the heart of Cambridge, Maryland, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby such as the Southern Baptist Convention and Christ Episcopal Church, residents can find spiritual fulfillment within their community. The proximity to healthcare facilities like Fassett-Magee Health Center and Dorchester General Hospital ensures easy access to medical care when needed. Additionally, a range of restaurants, cafes, pharmacies, and transportation options provide convenience for daily activities. For leisurely pursuits, parks like Long Wharf Park and Great Marsh Park offer tranquil outdoor spaces for relaxation and recreation. Overall, this part of Cambridge offers a well-rounded environment for seniors seeking a comfortable and vibrant place to call home.
Signature Healthcare At Mallard Bay is located at 520 Glenburn Avenue, Cambridge, MD 21613 in Dorchester County, Maryland
Signature Healthcare At Mallard Bay on seniors.fyi includes 8 photos including images showing interior, outdoor, dining, exercise equipment, rehabilitation, workout space, landscaping, pathway, and more.
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Interior
Building
Bedroom
Dining
Landscaping
Outdoor
Exercise Equipment
Gym
