Future Care Northpoint

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Future Care Northpoint

1046 Old North Point Road, Baltimore, MD 21224

For more information about senior living options: (844) 490-3973

3.3 from 31 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
3
1 stars
10

Skilled Nursing Facility

Overall Review of Future Care Northpoint

Pros

  • pro The staff at FutureCare North Point are consistently described as pleasant, caring, and attentive to the residents' needs.
  • pro Many reviewers were impressed with the cleanliness of the facility and noted that it did not have the typical odors associated with nursing homes.
  • pro The therapy staff received high praise for their effectiveness and kindness towards patients during rehabilitation.
  • pro Reviewers expressed satisfaction with the food quality, especially when dining in the main dining room.
  • pro Family members appreciated the professionalism and promptness of the staff in providing care to their loved ones.
  • pro Several reviews highlighted positive experiences during festive events, indicating a supportive and engaging atmosphere for residents.
  • pro Some family members reported improvements in their loved ones’ health and happiness due to the care provided at this facility.
  • pro The director of the facility was recognized for his attention to detail and commitment to a smooth operation, earning respect from both residents and families alike.

Cons

  • pro The staff was unresponsive when the patient needed assistance, leading to multiple falls and injuries.
  • pro There were reports of lost personal belongings, including keys and a wallet, which caused significant distress for the family.
  • pro Communication with the facility was difficult, as family members struggled to get information about their loved ones' care and conditions.
  • pro There were instances of poor dietary options for residents with limited diets and inadequate support for dietary needs.
  • pro The facility lacked proper staffing during night shifts, resulting in inadequate care for residents.
  • pro Initial meetings to discuss care plans and goals were not conducted unless specifically requested by family members.
  • pro A resident experienced a delay in receiving necessary medical attention despite exhibiting concerning symptoms after a fall.

Review

FutureCare North Point has received a mixed bag of reviews from family members and visitors regarding the care provided to their loved ones. While many have praised the staff's kindness, cleanliness of the facility, and quality of food, others have expressed significant concerns about patient safety, communication issues, and inadequate staffing. This article aims to capture both positive and negative experiences shared by those who have spent time at FutureCare North Point.

On a favorable note, several reviewers applauded the pleasant atmosphere within FutureCare North Point. Many families reported that their relatives received attentive care from compassionate staff members. For instance, one reviewer noted that the therapy team was particularly effective in assisting their husband during his rehabilitation journey. Another visitor highlighted the absence of unpleasant odors common in nursing homes, indicating a clean facility that takes pride in maintaining hygienic conditions. Additionally, the dining experience was frequently mentioned positively; meals served in the dining room were found to be tasty and nutritionally balanced.

Despite these commendations, numerous reviews painted a troubling picture regarding staffing levels and response times to patient needs. A critical complaint came from a family member whose father experienced multiple falls due to insufficient assistance when using the bathroom. They indicated that despite pressing call buttons for help, no one responded promptly enough to prevent accidents, resulting in serious injuries for their loved one. This sentiment was echoed by another reviewer whose uncle faced challenges with lost personal belongings shortly after admission—raising concerns about how effectively staff managed personal items during such transitional periods.

Communication appeared to be another significant area of frustration for many visitors. Multiple reviewers expressed dissatisfaction with their ability to reach staff members or receive timely updates on their loved ones' status—especially concerning during emergencies like falls or health complications. One reviewer mentioned having trouble connecting with nurses while attempting to gather information about their grandmother on hospice care; another described difficulties with communicating essential needs or changes related to dietary restrictions for patients.

The mixed feedback continued as some families noted inconsistencies in care quality between different staff shifts. While day shifts seemed adequately staffed and responsive, night shifts were described as short-handed and overwhelmed during critical overnight hours when patients often needed additional assistance or monitoring. These discrepancies raised questions regarding overall staffing policies and whether they are sufficient to ensure consistent patient care throughout all shifts.

Lastly, patients' experiences varied widely based on individual needs and specific situations within the facility. Some families expressed overall satisfaction with personalized attention from directors like Phil while recognizing areas requiring improvement—such as better initial goal-setting meetings upon admission and clearer communication pathways concerning discharge processes or dietary options for patients with special requirements.

In conclusion, reviews of FutureCare North Point reflect an intricate tapestry of experiences shaped by both compassionate caregiving practices alongside serious operational challenges that could undermine residents’ well-being. Although many individuals appreciate the thoughtful treatment provided by dedicated staff members within this environment—a substantial number also stress urgency in addressing deficits related directly to patient safety protocols, communication strategies among caregivers and administration alike as they navigate complex health scenarios amidst today’s healthcare landscape.

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (12 miles away) Baltimore-Washington International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Future Care Northpoint in Baltimore, MD is an exceptional assisted living community that provides a wide range of amenities and care services to cater to the individual needs of its residents. The community offers various amenities, including a beauty salon for pampering and self-care, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones.

Residents can enjoy delicious and nutritious meals served in a restaurant-style dining room, catering to special dietary restrictions. They can also take advantage of the outdoor space and garden for fresh air and relaxation. For those looking to stay active, there is a fitness room available as well as wellness programs.

The community provides fully furnished private rooms with modern amenities such as Wi-Fi/high-speed internet, telephones, and private bathrooms. Housekeeping services ensure a clean and comfortable living environment.

Future Care Northpoint offers 24-hour supervision and call systems to provide assistance whenever needed. Trained staff are available to assist residents with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided for optimal health management.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services make the transition into the community seamless.

In addition to these amenities, Future Care Northpoint offers an array of activities to keep residents engaged and entertained. Concierge services are provided to cater to their needs while fitness programs promote physical well-being. Planned day trips allow residents to explore the surroundings, while resident-run activities encourage social interactions within the community.

The location is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals offering easy access to various necessities within close proximity.

Overall, Future Care Northpoint provides an inviting environment where seniors can live comfortably while receiving personalized care in a vibrant community setting.

Nearby Places of Interest

This area of Baltimore, Maryland offers a variety of amenities and services that cater to a senior population. With several places of worship nearby such as Calvary Baptist Church and various pharmacies like CVS and Walgreens within a short distance, seniors have easy access to religious practices and healthcare needs. There are also numerous dining options available including Jimmy's Famous Seafood and Chaps Pit Beef, providing a range of culinary choices for residents. Additionally, the presence of reputable physician offices like Katzen Eye Group and medical facilities such as John Hopkins Hospital ensures access to quality healthcare services. The proximity to parks like Canton Waterfront Park and Patterson Park allows for recreational opportunities for seniors looking to stay active. Overall, this part of Baltimore provides convenient access to essential services in a comfortable environment suitable for senior living.

Places of Worship

  • Calvary Baptist Church (0.6 miles)

Pharmacies

  • Drug City Pharmacy (1.2 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • Rite Aid (3.4 miles)
  • Walgreens (3.6 miles)
  • Giant (3.6 miles)

Restaurants

  • Jimmy's Famous Seafood (1.8 miles)
  • Chaps Pit Beef (2.3 miles)
  • Samos Restaurant (2.6 miles)
  • Blakes Crab House (2.9 miles)
  • Chick-Fil-A (3.1 miles)
  • Sally O's (3.2 miles)
  • Pizza Hut (3.3 miles)

Physicians

  • 301 Building at Johns Hopkins Bayview Medical Center (2 miles)
  • Katzen Eye Group (4.5 miles)
  • Jai Medical Center (5 miles)
  • Maryland Vascular Specialists (5.1 miles)
  • East Baltimore Medical Center (5.2 miles)
  • Overlea Personal Physicians (5.4 miles)
  • Bmore Health (5.8 miles)

Cafes

  • Starbucks (2.2 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.9 miles)
  • Pitango Bakery + Cafe (4.5 miles)
  • Starbucks (5 miles)
  • Dooby's (5.8 miles)

Parks

  • Canton Waterfront Park (3.6 miles)
  • Patterson Park Annex (3.6 miles)
  • Patterson Park (3.7 miles)
  • Fort McHenry National Monument and Historic Shrine (4.2 miles)
  • Harbor Point Central Plaza (4.9 miles)
  • Federal Hill Park (5.4 miles)
  • Rash Field (5.6 miles)

Hospitals

  • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (4.5 miles)
  • MedStar Franklin Square Medical Center (4.6 miles)
  • Osler Bulding (4.6 miles)
  • Kennedy Krieger Institute (4.7 miles)
  • Johns Hopkins Outpatient Pharmacy (4.7 miles)
  • UMMC Midtown Campus (6.1 miles)
  • University of Maryland Medical Center (6.2 miles)

Transportation

  • Martin State Airport (MTN) (5.4 miles)
  • Penn Station (5.9 miles)

Theaters

  • AMC White Marsh 16 (6.1 miles)

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