Future Care Charles Village in Baltimore, MD

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Future Care Charles Village in Baltimore, MD

2327 North Charles Street, Baltimore, MD 21218

For more information about senior living options: (844) 490-3973

4.3 from 105 reviews
5 stars
68
4 stars
18
3 stars
5
2 stars
6
1 stars
8

Skilled Nursing Facility

Overall Review of Future Care Charles Village

Pros

  • pro Angela Wright provides superior service.
  • pro Antwan, the director of admissions, is a jewel to the company and is very helpful to families.
  • pro The facility is full of true heroes and professionals.
  • pro The staff are pleasant, knowledgeable, and dedicated to residents.
  • pro The rehab team delivers excellent care; therapists Ursula and Jenna are outstanding.
  • pro The 3rd-floor nurses are great, and the 7-3 aides are hardworking and caring.
  • pro The facility is clean, well organized, and welcoming.
  • pro The staff consistently treats residents with kindness and respect.
  • pro The overall care is exceptional; many reviewers would recommend Future Care.
  • pro The staff go above and beyond to meet residents' needs.

Cons

  • pro The facility is described as completely unsafe and unprofessional.
  • pro The facility is accused of blocking communication with families and penalizing staff who raise concerns.
  • pro It is claimed that the facility steals belongings from residents after loved ones pass away.
  • pro A foul odor upon entry and overall cleanliness issues are reported.
  • pro The staff are described as horrible, mean, rude, and not compassionate toward residents and their families.
  • pro There are reports of neglect, including bedsores and leaving residents with minimal staff.
  • pro The building is old and outdated, with broken elevators and rooms in need of updates.
  • pro Food is described as late, or of poor quality in some instances.

Review

Future Care Charles Village is best suited for families seeking robust rehabilitation and steady nursing oversight for a loved one, with a tolerance for an older campus that still delivers meaningful therapy gains. The rehabilitation program draws consistently strong marks from residents and families, especially in physical and occupational therapy, where therapists like Ursula and Jenna are repeatedly praised for skill and motivation. The nursing staff on several floors earns praise for attentiveness, clear communication with families, and a generally clean, orderly environment. For residents who respond well to structured routines, meaningful rehab work, and social engagement, this community can be a reliable bridge back to independence.

That said, alternatives deserve consideration for those who prize modern amenities, uniform service quality across all shifts, or a consistently pristine environment. Families prioritizing a brand-new facility, flawless odor control, consistent dining experiences, and uniformly responsive evening and overnight staffing may find better fit elsewhere. Several reviews flag issues tied to the building's age and the variability of care on different shifts, with some long-standing concerns about maintenance, elevator reliability, and the perceived pace of service during off-peak hours. In short, this community works well for rehab-focused care and engaged families, but not for those seeking a consistently pristine, all-new experience.

On balance, the strongest positives - expert rehab teams, attentive nurses on several floors, and a workforce that shows up with genuine care - often offset the most visible drawbacks. The therapy staff are routinely described as capable and uplifting, with patient-centered approaches that help residents regain mobility and confidence. Cleanliness and courtesy are repeatedly highlighted, and admissions, wound care, and daily routines occasionally receive specific commendations. When the building's age shows up, it does so as a trade-off families accept for the level of hands-on rehab and the stability of long-term caregivers who know residents well. For families prioritizing tangible rehab progress, the pros frequently outpace the cons.

However, the cons are not minor. Reports of odors, outdated decor, and aging infrastructure contribute to a sense of facility fatigue for some visitors. Elevator downtime and intermittent maintenance have disrupted mobility and access, and there are pointed criticisms about inconsistency on night and weekend shifts, with some staff perceived as less responsive or less compassionate. Instances of safety concerns - ranging from equipment and railing issues to isolated neglect accusations - appear in the reviews, reminding prospective families to verify current safety protocols and staffing coverage. One or two experiences also reference care gaps around meals and timely medication administration, underscoring the importance of thorough on-site due diligence before choosing this community.

For families weighing the decision, the practical calculus is clear: lean into the rehab strengths and the caregiver stability while actively auditing the facility's upkeep, shift patterns, and safety history. If choosing Future Care Charles Village, plan to engage the admissions and wound-care teams early, tour multiple floors, and ask pointed questions about elevator status, maintenance timetables, and meal service timelines. Inquire specifically about how weekend staffing is managed, what protections exist to prevent missed medications, and how theft or belongings are safeguarded. A candid discussion with the director, such as Antwan or the admissions team, can set expectations and establish accountable follow-through for any outstanding safety or quality concerns.

In the end, Future Care Charles Village offers a compelling option for rehab-focused families who can tolerate an older building with known quirks. When therapy-driven improvement, dependable nursing attention, and a caring, recognizable staff matter most, this community frequently delivers. For those who require a uniformly modern facility, consistently flawless dining, and rock-solid 24/7 reliability across all shifts, it is wise to explore alternatives and compare how other campuses address maintenance, safety, and resident comfort. A disciplined site visit and a clear set of expectations will determine whether this location becomes a trusted partner in care or a bridge to a more updated environment.

Features

Housing

  • 109 resident community capacity 109 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (10 miles away) Baltimore-Washington International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Future Care Charles Village in Baltimore, MD is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a luxurious beauty salon where residents can pamper themselves and look their best. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their spacious and fully furnished rooms.

Transportation is made easy with community-operated transportation as well as transportation arrangements for doctors' appointments. There is also a computer center available for residents to stay connected with loved ones or engage in online activities. Wi-Fi/high-speed internet is provided throughout the community.

Residents can dine in elegance at the on-site restaurant-style dining room, where they can savor delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met.

To promote physical wellness, there is a fitness room equipped with exercise equipment, as well as planned daily activities and fitness programs that cater to different abilities and interests. For mental wellness, there is a mental wellness program in place.

The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents' medication routines are followed accurately.

Future Care Charles Village takes pride in its beautiful garden and outdoor spaces where residents can relax and enjoy nature. A small library is available for those who love reading, while a gaming room provides entertainment options.

Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination makes transitioning into the community seamless for new residents.

Convenience is key at Future Care Charles Village, with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals nearby. With all these amenities and care services available, Future Care Charles Village truly provides an exceptional assisted living experience for its residents.

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Nearby Places of Interest

This area of Baltimore, Maryland offers a convenient and accessible location with a variety of amenities nearby. With pharmacies such as CVS and Walgreens within close proximity, access to healthcare services is readily available. In addition, there are several hospitals and medical centers in the vicinity, including MedStar Union Memorial Hospital and UMMC Midtown Campus. For dining options, residents can choose from fast food chains like Burger King and McDonald's or enjoy a sit-down meal at restaurants like Trinacria Macaroni Works or Miss Shirley's Cafe. Transportation is easily accessible with Penn Station nearby. The area also features cafes like Dooby's and Ceremony Coffee Roasters for relaxing get-togethers. Parks such as Rash Field and Federal Hill Park provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a diverse range of services and activities for seniors seeking a comfortable living environment in Baltimore.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.4 miles)
  • Walgreens (0.9 miles)
  • Walgreens (0.9 miles)
  • Rite Aid (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.5 miles)

Restaurants

  • Burger King (0.6 miles)
  • McDonald's (0.6 miles)
  • Trinacria Macaroni Works (1.6 miles)
  • The Yard (2 miles)
  • Pratt Street Ale House (2 miles)
  • Miss Shirley's Cafe (2.1 miles)
  • Phillips Seafood (2.1 miles)

Transportation

  • Penn Station (0.6 miles)

Hospitals

  • MedStar Union Memorial Hospital (0.9 miles)
  • UMMC Midtown Campus (1.1 miles)
  • Kennedy Krieger Institute (1.7 miles)
  • Johns Hopkins Outpatient Pharmacy (1.8 miles)
  • Osler Bulding (1.8 miles)
  • Baltimore VA Medical Center (1.9 miles)
  • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (2 miles)

Physicians

  • University of Maryland Medical Center Midtown Professional Building (1.2 miles)
  • East Baltimore Medical Center (1.2 miles)
  • Scottish Rite Speech & Language Center (1.3 miles)
  • Jai Medical Center (1.5 miles)
  • University Health Center (1.9 miles)
  • Wozniak Marcella University of Maryland Medical Center Neurology (1.9 miles)
  • Bmore Health (2.8 miles)

Cafes

  • Dooby's (1.2 miles)
  • Ceremony Coffee Roasters (1.4 miles)
  • Miss Shirley's Cafe, Roland Park (2.1 miles)
  • Starbucks (2.4 miles)
  • Pitango Bakery + Cafe (2.8 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.3 miles)

Parks

  • Rash Field (2.5 miles)
  • Federal Hill Park (2.5 miles)
  • Harbor Point Central Plaza (2.6 miles)
  • Patterson Park (2.8 miles)
  • Patterson Park Annex (3 miles)
  • Canton Waterfront Park (3.6 miles)
  • Rodgers Forge Tot Lot (4.2 miles)

Places of Worship

  • Brown Memorial Woodbrook Presbyterian Church (4.4 miles)

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