Future Care Homewood

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Future Care Homewood

2700 North Charles Street, Baltimore, MD 21218

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
61
4 stars
10
3 stars
5
2 stars
6
1 stars
18

Skilled Nursing Facility

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    Overall Review of Future Care Homewood

    Pros

    • pro The atmosphere at Future Care Homewood is pleasant and welcoming, with staff and management described as receptive and friendly.
    • pro Front desk staff are kind and welcoming upon arrival.
    • pro The rehab team, including therapists like Jessica, Katie, and Will, is professional, caring, and encouraging, helping patients gain strength and confidence.
    • pro Tamara the social worker and Kristopher the director are described as part of a truly kind and supportive team.
    • pro Nurses and aides are attentive, making patients feel safe and cared for.
    • pro The facility is welcoming and fully accessible, aiding patients in focusing on recovery.
    • pro The care and rehabilitation staff are patient-centered and dedicated, contributing to a positive recovery environment.
    • pro People would absolutely recommend Future Care Homewood to others needing support and encouragement during recovery.

    Cons

    • pro The niece's dismissal was based on one person's account, with no investigation or chance for her to explain.
    • pro She was sent home again with no clear explanation and no opportunity to respond.
    • pro Staff claimed she was disrespectful and not following rules, yet they never spoke to her directly.
    • pro There is a serious lack of communication, professionalism, and fairness within the facility.
    • pro Some reviewers describe the nursing staff as awful, noting issues like unresponsiveness to call bells and rude behavior.
    • pro Weekend staffing gaps and poor inter-team communication lead to missed care and unanswered questions.
    • pro Billing and discharge communications are problematic, including late notifications and disputed or rising charges.

    Review

    The collection of remarks about Future Care Homewood presents a facility that elicits both high praise and serious concern, depending on who is judging and which department or episode is being recalled. Across the reviews, the atmosphere is repeatedly described as welcoming, peaceful, and pleasant, with many staff members and leaders portrayed as courteous, caring, and genuinely devoted to their patients and students. Yet alongside these positive notes runs a strand of critique focused on communication, fairness, and consistency in handling disciplinary matters, day-to-day responsiveness, and administrative processes. Taken together, the comments sketch a complex picture of a place that can feel warm and supportive in some moments while feeling opaque or unsatisfactory in others.

    A central thread of disappointment centers on a troubling incident involving a niece who was enrolled in the CNA program. According to one account, she was sent home Monday over a misunderstanding regarding a student's attempt to put away food. Crucially, she was not given an opportunity to explain her side of the story, and it seems the decision rested on a single account rather than a fair investigation. The complaint emphasizes that there was no exploration of facts or a chance for her to respond, which colored the subsequent actions. Although she returned to class on Wednesday with a constructive, positive attitude and intent to catch up, she was dismissed again with even less clarity. Staff alleged disrespect and rule-breaking, yet no direct conversation or chance to discuss the issue appears to have occurred, and a promised follow-up call never came. This sequence is framed as indicative of broader communication gaps, a lack of transparency, and an unfair approach to important educational and professional pathways.

    The reviewer who recounted this CNA episode argues that such conduct undermines trust and fairness in a setting entrusted with training future healthcare professionals. The message is unequivocal: students deserve to be heard, fair procedures should guide disciplinary decisions, and clear, timely communication should accompany any actions that affect a student's education and future career. The broader tone suggests that, while some experiences at the facility are positive, these concerns reflect ongoing patterns in which student concerns and disciplinary outcomes are not handled with the seriousness or fairness that is expected in a professional health education environment.

    Interwoven with these concerns are numerous testimonials that celebrate the institution's positive spirit and the dedication of many staff members. Several reviews praise the institution's atmosphere as pleasant, welcoming, and peaceful, with staff and management repeatedly described as friendly and receptive. In particular, several patients and family members recount exceptionally compassionate and capable care across a range of roles. A truly kind and supportive team is highlighted in recovery stories from a patient who spent two months at Future Care Homewood after an accident, where social worker Tamara and director Kristopher are noted for their support. The front desk staff, including Nadean, and other team members like Falaine, are remembered for their patience and warmth. The rehab team, including therapists Jessica, Katie, and Will, is commended for pushing patients appropriately and helping them regain strength and confidence. Nurses - Fatima, Olu, Joe, Joyce, Tiffany, Felesha - along with aides like Edward, Nakia, Tekayah, and Devin, are described as attentive and reassuring. The housekeeping squad, maintenance crew, and kitchen staff are repeatedly acknowledged for their diligence, care, and reliability, painting a portrait of a facility where many individuals work hard to create a supportive, hopeful environment for residents and patients.

    Within the same corpus, other reviewers offer cautions and criticisms that reflect frustration about conditions, staffing, and management practices. Some describe the facility as overall decent, with rehab and therapy praised, but note that the broader nursing staff - particularly GNA aides and some nurses - can be lacking in compassion or responsiveness. Concerns include not consistently answering call bells, inconsistent room temperature control, and insufficient attention to patient comfort and privacy. A recurring line of critique points to a perceived weekend shortfall, with reviewers describing the weekend as a "twilight zone" when agency staff who are less familiar with patients manage care, leading to missed steps and communication gaps. There are also pointed critiques about management and accountability: one reviewer alleges the nurse manager Art will misrepresent or fail to thoroughly investigate issues before commenting, suggesting an atmosphere where accountability and frontline communication could be improved. Beyond care dynamics, several reviews vent about administrative friction: reports of frequent miscommunications, the need for customer service and sensitivity training, and even a dramatic charge dispute - claims that a patient's family was informed of a death or discharge days later or faced sudden price changes and unexpected bills.

    On the topic of patient safety and facility conditions, the feedback ranges from positive to alarming. A comment describing a husband on a ventilator unit recounts a troubling absence of answers from staff and leaders; the social worker and nursing leadership are criticized for seeming unresponsive. The personal belongings of residents and the handling of death certificates are also mentioned, underscoring anxieties around responsiveness and process integrity in sensitive moments. Yet even amid these heavy concerns, there are notes of cleanliness and order in many parts of the building, and several reviewers highlight moments when housekeeping and environmental services performed admirably, contributing to a sense of normalcy and dignity for patients and families.

    Towards the end of the collection, several testimonies circle back to individual acts of care that left lasting, positive impressions. Specific people - such as Jabril Alexander, Olu, and a broader group of compassionate nurses and aides - are remembered for quick action, empathy, and practical support that helped families and patients feel seen and secure. A sense of gratitude emerges in these accounts for the small victories celebrated by staff and the genuine kindness shown during recovery and everyday care. The mixture of praise and critique thus points to a facility capable of extraordinary compassion and professional competence in many hands, even as it struggles with communication gaps, inconsistent experiences, and administrative challenges in other moments.

    In sum, Future Care Homewood appears to be a place of two realities: one where the atmosphere is consistently described as welcoming and the care staff - therapists, nurses, aides, housekeeping, and administration - can be deeply supportive and effective; and another where concerns about fairness, transparency, and reliability in communication and management echo through multiple reviews. The juxtaposition suggests a facility with considerable strengths in compassionate care and a genuine commitment to residents and students, but with notable areas requiring attention - especially in how disputes are handled, how information is shared with families, and how consistent, person-centered responsiveness is maintained across shifts and departments. For families weighing a future visit or placement, the message is clear: there are many staff members who exemplify dedication and kindness, and there are systemic issues that deserve careful consideration and ongoing improvements.

    Features

    Housing

    • 141 resident community capacity 141 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (10 miles away) Baltimore-Washington International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Future Care Homewood in Baltimore, MD is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our community boasts several amenities designed to enhance the quality of life for our residents. Our beauty salon allows residents to indulge in self-care and grooming, while our fully furnished apartments provide a cozy and comfortable living space. Residents can enjoy a variety of entertainment options in our gaming room and small library or engage in social activities in our dining room or outdoor spaces. We also offer convenient on-site services such as housekeeping, move-in coordination, and Wi-Fi/high-speed internet access.

    At Future Care Homewood, we prioritize the health and safety of our residents by providing comprehensive care services. Our 24-hour call system ensures that help is always just a phone call away, while our 24-hour supervision guarantees constant support and monitoring. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers to ensure residents' comfort and independence. We also provide medication management and diabetic diet plans to address specific health needs. Mental wellness programs are available to promote emotional well-being.

    Dining at Future Care Homewood is a delightful experience with restaurant-style meals prepared according to special dietary restrictions if needed. We understand the importance of proper nutrition for overall health and strive to accommodate all dietary needs.

    Our community also offers an array of engaging activities for residents to enjoy. Whether it's participating in fitness programs, joining planned day trips, organizing resident-run activities, or simply taking advantage of concierge services, there is no shortage of opportunities for socialization and enrichment.

    Future Care Homewood is conveniently located near various amenities essential for daily living. With numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals nearby along with transportation options readily available; residents have easy access to everything they may need.

    At Future Care Homewood in Baltimore, MD we pride ourselves on providing a supportive and vibrant environment where residents can thrive and enjoy a fulfilling retirement lifestyle.

    Nearby Places of Interest

    Located in Baltimore, Maryland, this area offers convenient access to a variety of amenities and services that cater to senior living needs. With multiple pharmacies such as Walgreens and CVS nearby, medication management is made easy. Additionally, several hospitals including MedStar Union Memorial Hospital and UMMC Midtown Campus are within close proximity for medical care. There are also numerous dining options ranging from fast food chains like McDonald's and Burger King to upscale restaurants like Pratt Street Ale House and Phillips Seafood. For leisure activities, residents can enjoy nearby parks such as Federal Hill Park and Patterson Park, as well as cafes like Dooby's and Ceremony Coffee Roasters for social gatherings. Overall, this neighborhood provides a mix of healthcare facilities, dining options, transportation hubs like Penn Station, and recreational spaces to support a comfortable senior living experience.

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (0.2 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.3 miles)
    • Rite Aid (1.4 miles)
    • CVS Pharmacy (1.4 miles)

    Restaurants

    • McDonald's (0.4 miles)
    • Burger King (0.5 miles)
    • Trinacria Macaroni Works (1.9 miles)
    • The Yard (2.4 miles)
    • Pratt Street Ale House (2.4 miles)
    • Miss Shirley's Cafe (2.5 miles)
    • Phillips Seafood (2.5 miles)

    Hospitals

    • MedStar Union Memorial Hospital (0.6 miles)
    • UMMC Midtown Campus (1.5 miles)
    • Kennedy Krieger Institute (2 miles)
    • Osler Bulding (2.1 miles)
    • Johns Hopkins Outpatient Pharmacy (2.1 miles)
    • Baltimore VA Medical Center (2.2 miles)
    • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (2.3 miles)

    Transportation

    • Penn Station (1 miles)

    Physicians

    • Scottish Rite Speech & Language Center (1 miles)
    • University of Maryland Medical Center Midtown Professional Building (1.5 miles)
    • East Baltimore Medical Center (1.5 miles)
    • Jai Medical Center (1.9 miles)
    • University Health Center (2.3 miles)
    • Wozniak Marcella University of Maryland Medical Center Neurology (2.3 miles)
    • Bmore Health (3.1 miles)

    Cafes

    • Dooby's (1.6 miles)
    • Miss Shirley's Cafe, Roland Park (1.8 miles)
    • Ceremony Coffee Roasters (1.8 miles)
    • Starbucks (2.7 miles)
    • Starbucks (3 miles)
    • Pitango Bakery + Cafe (3.1 miles)
    • Starbucks (3.5 miles)

    Parks

    • Rash Field (2.8 miles)
    • Federal Hill Park (2.9 miles)
    • Harbor Point Central Plaza (3 miles)
    • Patterson Park (3.1 miles)
    • Patterson Park Annex (3.3 miles)
    • Rodgers Forge Tot Lot (3.8 miles)
    • Canton Waterfront Park (3.9 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (4 miles)

    Frequently Asked Questions

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