Pine Point Center in Scarborough, ME
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67 Pine Point Road, Scarborough, ME 04074
For more information about senior living options: (844) 490-3973
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They describe the staff as friendly, warm, and genuinely caring, making residents feel well cared for. The facility is clean, homey, and offers plentiful, good-tasting food. The PT and OT teams are excellent and work cohesively, with Emmy highlighted as outstanding. Families and residents appreciate clear communication and being kept informed about progress. The center is highly recommended for both short-term and long-term care due to compassionate, professional staff. The environment is safe, respectful, and supportive, with staff going above and beyond to meet residents' needs.
The facility neglected him horribly. Kitchen staff yelled at him for asking for food. He was unkempt and dirty, and staff seldom helped with cleaning or shaving. He lost significant weight because no one helped him eat. He developed pneumonia and did not receive timely x-rays or care, requiring hospital transfer. His clothes were stuck to his body and he was left unkempt. They sent a bill for the last two weeks of neglect. Call bells were not answered promptly, sometimes for an hour or more. The facility was unclean and sticky, with rehab spaces not properly arranged, creating safety concerns. The center was severely understaffed and in need of better management. Some staff were unprofessional or confrontational in their interactions. The food was horrendous, described as cold slop.Pine Point Center in Scarborough is best suited for seniors who want a smaller, home-like environment with an emphasis on hands-on rehab and steady, personal attention. The community shines for residents who thrive on a cohesive therapy team, clear daily routines, and staff who are accessible and genuinely caring. For short-term rehabilitation after surgery or illness, the integrated PT/OT programs and consistently attentive nursing staff can deliver real functional gains within a supportive, low-stimulus setting. It is less ideal for those requiring high-intensity 24/7 nursing coverage, specialized memory-care support, or the gloss of a newer campus with expansive private rooms and aggressive occupancy goals. In short, Pine Point works best when a resident benefits from small-scale warmth and reliable rehab momentum.
Those weighing alternatives should consider facilities that demonstrate steadier staffing levels, tighter adherence to medication administration and call-bell responsiveness, and a more contemporary physical plant. Several reviews flag concerns about understaffing, inconsistent communication, and episodes of neglect, particularly around nutrition, hygiene, and timely medical attention. For families prioritizing absolute transparency in billing, case-management advocacy, and rigorous daily oversight, a newer or more heavily resourced center may offer greater peace of mind. Residents with acute behavioral health needs or complex, high-touch nursing requirements may also do better elsewhere, where staffing models and protocols are more consistently aligned with those demands.
The strongest positives at Pine Point Center center on the care team's warmth and the quality of rehabilitation services. Multiple accounts praise the nursing staff, therapists, and physicians for their attentiveness, collaborative approach, and willingness to engage families in progress updates. The environment often feels calm and homey, with meals described as good and a setting that many families describe as clean and comfortable. The marsh-view location and the facility's intimate footprint contribute to a sense of security and personal connection, reinforcing a feeling that residents are known and cared for as individuals rather than as numbers. When the therapy plan is clear and executed, residents frequently show meaningful progress toward independence.
Yet, serious concerns recur in a meaningful subset of reviews. Notable are reports of neglect, delays in feeding and medication, and calls for help that go unanswered for extended periods. Several families recount uncomfortable experiences with communication gaps, billing disputes, and inconsistent management responses, sometimes culminating in a perception that residents do not always receive the attention required for safety. The physical plant is older and sometimes cited as not optimally arranged for rehabilitation, which can hinder mobility work and bedside access. These recurring issues create a risk calculus: the care-and-therapy strengths can be real, but they are undermined by lapses in oversight, responsiveness, and environmental maintenance.
The key question then becomes whether the pros can outweigh the cons for a given resident. For someone who values a small, family-like atmosphere, steady rehabilitation momentum, and reliable, compassionate staff - paired with an engaged family willing to advocate and monitor care - Pine Point Center can deliver meaningful outcomes and a compassionate, dignified experience. However, when concerns about understaffing, inconsistent communication, or potential neglect surface, the risk of compromised safety and dissatisfaction rises. In these cases, the downsides may outweigh the benefits, and a more robustly staffed or better-regulated facility may be a wiser placement.
Practical next steps for families considering Pine Point Center are concrete and proactive. Schedule visits across different shifts to observe response times, ask for direct introductions to the therapy team and the floor supervisor, and request a detailed, written care plan for rehabilitation or long-term support. Probe current residents' daily routines, snack and meal delivery, medication administration processes, and how emergencies are escalated. Request copies of recent state inspections and ask about staffing ratios during peak hours. If choosing Pine Point, enter with a written agreement on communication cadence with the case manager, and insist on scheduled progress updates. For those who can tolerate some variability in day-to-day operations in exchange for proven rehab momentum and a truly caring staff, Pine Point Center remains a viable, often rewarding option.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Point Center in Scarborough, ME is a welcoming and comfortable assisted living community that offers a range of amenities and care services to support the well-being of its residents. Our fully furnished living spaces are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, allowing residents to stay connected and entertained. Each unit also includes a kitchenette for those who enjoy preparing their meals.
We understand the importance of maintaining an active lifestyle, so our community provides various outdoor spaces for residents to relax or participate in activities. Our lovely garden area offers a peaceful place to soak up nature's beauty. Additionally, we offer move-in coordination services for a smooth transition into our community.
At Pine Point Center, the health and safety of our residents are our top priorities. Around-the-clock supervision ensures that assistance is readily available whenever needed. Our compassionate staff is trained in activities of daily living assistance, including bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless medical care management, including transportation arrangements for medical appointments.
Nutrition is essential for overall wellness; therefore, we offer special dietary restrictions options tailored to individual needs. Our professional kitchen staff prepares delicious meals while adhering to diabetes diets and other dietary requirements.
To promote mental well-being, we provide engaging daily activities designed to stimulate the body and mind. Residents can look forward to scheduled events that cater to their interests and hobbies.
Located conveniently in Scarborough, ME, our community boasts numerous nearby amenities. Three cafes are within easy reach for socializing or grabbing a quick bite with friends or family. For nature lovers, there is a beautiful park nearby where residents can enjoy fresh air and scenic walks. Three pharmacies ensure prompt access to medications when needed. Additionally, there are 21 physicians located close by for regular check-ups or specialized medical consultations. Residents can also explore the culinary scene with 13 restaurants offering diverse dining options.
Come experience the warmth and comfort of Pine Point Center, where we strive to create a vibrant and supportive community for our residents.
Pine Point Center is located at 67 Pine Point Road, Scarborough, ME 04074 in York County, Maine
Pine Point Center on seniors.fyi includes 3 photos including images showing bedroom, interior, windows, indoor plants, living room, painting, sunroom, natural light, and more.
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