The Enclave Of Scarborough

Pros

• The staff at The Enclave of Scarborough are consistently described as friendly, attentive, and caring towards residents and their families.
• Residents enjoy a variety of activities, including live entertainment, outings, and games, creating an engaging environment.
• The facility maintains a clean and welcoming atmosphere, with well-maintained rooms and common areas.
• Communication between staff and families is open and proactive, ensuring that loved ones are kept informed about any developments.
• Many reviewers appreciate the personalized care provided to residents, making them feel valued and supported in their needs.
• The community has a homely feel that resonates positively with families looking for assisted living options for their loved ones.

Cons

• The reviewer expressed concern about the high turnover rate and unhappy staff since the change in management, indicating a decline in care quality.
• They reported finding their family member's bathroom in a disgusting condition, bordering on health and safety concerns.
• There was a complaint about inadequate interaction from staff during lockdowns due to COVID-19, suggesting residents were neglected.
• One reviewer noted that staff seemed annoyed when asked to perform basic tasks, such as taking blood pressure readings.
• There were complaints about inconsistencies in meal portion sizes and overall food quality.
• A loved one fell multiple times in one day, raising serious concerns about safety and supervision.
• Another review mentioned that the sales approach during the tour felt pushy, which detracted from their experience with the facility.
• Some reviewers felt that certain aspects of the facility had an institutionalized atmosphere rather than a warm and inviting environment.

Review

The Enclave of Scarborough: A Comprehensive Overview of Reviews

The Enclave of Scarborough is an Assisted Living facility that has garnered a wide range of feedback from families and residents alike. Many reviews commend the caring nature of the staff, who range from cleaners to activities coordinators. Many reviewers noted that the staff treats residents with kindness and forms genuine relationships with them. One family member elaborated on this, stating that they would not hesitate to recommend the facility due to its homey and inviting atmosphere, despite acknowledging that it can be pricey—a concern echoed by others given Maine's general housing market.

Families seeking accommodation for loved ones have found The Enclave appealing due to available rooms and a pleasant environment. Several reviewers mentioned touring the facility and being impressed with its amenities and layout. However, while many expressed enthusiasm for what The Enclave offered, several also noted challenges related to pricing; some families were carefully monitoring their budgets and ultimately did not choose the community solely because of costs.

Reviewers emphasized positive experiences with staff in terms of attentiveness and responsiveness. One family highlighted how well their loved one was cared for in terms of room cleanliness, laundry services, as well as being supported through difficult times thanks to open communication between staff and family members. Activities offered at The Enclave also received praise, with options such as bus trips, bingo, crafts, live entertainment, cornhole games, and outings all helping foster engagement among residents.

However, not all experiences at The Enclave were positive. Concerns about management changes before COVID-19 surfaced in reviews describing a high turnover rate among staff and shrinking morale amongst current employees. Families voiced worries about inconsistent levels of care; some reported issues ranging from reduced interaction during lockdown periods to neglected hygiene standards in individual rooms—raising alarms about overall health safety measures within the facility. Moreover, cases regarding sluggish responses to resident needs further contributed to dissatisfaction among families.

In terms of communication between families and care teams at The Enclave, reactions varied significantly across reviews. While some praised timely updates regarding their loved one's well-being or incidents occurring within the community—a vital aspect during emotional transitions—others recounted stressful experiences dealing with contracts under pressure without adequate consultation or explanation. This lack of thorough communication reportedly led to discomfort during sensitive moments when urgent decisions had to be made regarding care plans.

Finally, while there’s consensus around a variety of potential areas for improvement—such as food quality consistency or service responses—most reviewers shared optimism about The Enclave's capability to provide quality care relative to other facilities in the region. Despite occasional frustrations concerning operational aspects or staffing availability often prevalent in assisted living environments generally characterized by high demand pressures akin locally experienced throughout Maine communities—the overwhelming sentiment remained positive towards recommending this particular facility for prospective residents looking for a combination of amiable staff interactions mixed with attentive care services suitable for various needs.

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This part of Scarborough, Maine offers a convenient location with easy access to essential services such as pharmacies, restaurants, physicians' offices, cafes, places of worship, parks, transportation options, and hospitals. The abundance of healthcare facilities nearby provides peace of mind for seniors who may require medical attention. Additionally, the proximity to Scarborough Beach State Park and other parks allows for outdoor recreation and relaxation. The Portland International Jetport is also close by for convenient travel. Overall, this area combines convenience with a range of amenities that cater to the needs of seniors looking for a comfortable and accessible living environment.

Pharmacies

• Walgreens (0.1 miles)
• Hannaford Bros (3.1 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (5.1 miles)
• CVS Pharmacy (5.1 miles)
• Omnicare of Maine Westbrook (5.2 miles)

Restaurants

• El Rayo Taqueria (0.2 miles)
• O'Reilly's Cure (0.3 miles)
• The Holy Donut (1.3 miles)
• Sebago Brewing Co (2.7 miles)
• The Dairy Corner (3 miles)
• The Bait Shed (3.1 miles)
• Cracker Barrel (3.3 miles)

Physicians

• Wellspring Functional Medicine (0.3 miles)
• Med Group Spectrum (0.3 miles)
• Maine Medical Partners - Endocrinology & Diabetes Center (0.6 miles)
• Martin's Point Health Care (0.7 miles)
• Maine Centers For Health (1 miles)
• Ronald Rovner, MD (1 miles)
• GYN Oncology (1.1 miles)

Cafes

• Scarborough Grounds (0.3 miles)
• Starbucks (3.2 miles)
• Starbucks (5 miles)
• Tandem Coffee + Bakery (5.4 miles)
• Beach Bagels (5.4 miles)
• Yordprom Coffee Shop (5.4 miles)
• The Holy Donut (5.5 miles)

Places of Worship

• Thornton Heights United Methodist Church (2.7 miles)

Parks

• Scarborough Beach State Park (2.9 miles)
• Thompsons Point (4.8 miles)
• Bug Light Park (4.8 miles)
• Western Promenade Park (5 miles)
• Deering Oaks Park (5.7 miles)

Transportation

• Portland International Jetport (PWM) (4.2 miles)
• PWM Baggage Claim (4.2 miles)
• Northeast Air (4.3 miles)
• Portland Transportation Center (5 miles)

Hospitals

• Mercy Hospital (4.8 miles)
• Maine Medical Center - Chaplain's Office (5.3 miles)
• The Barbara Bush Children's Hospital (5.3 miles)
• Mercy Hospital Infusion Unit (5.5 miles)
• Mercy Hospital (5.6 miles)
• Maine Medical Center-Brighton Campus (5.7 miles)
• HealthSouth (5.7 miles)