Windward Gardens

Pros

• The administration at Windward Gardens provides excellent care and attention to residents, making family members feel grateful and at ease.
• Staff members are described as kind, caring, and dedicated to ensuring residents feel special and well cared for.
• Communication with families is superb, with regular opportunities for discussions through ZOOM meetings.
• Residents have expressed appreciation for the quality of food and the thoughtful gestures from staff, such as providing music from their era.
• The therapy team receives high praise for their effectiveness and support during rehabilitation.
• Employees feel a strong sense of camaraderie and pride in working at Windward Gardens, highlighting the friendly work environment.
• Families commend the facility for its welcoming atmosphere and commitment to residents' well-being.
• Many reviewers recommend Windward Gardens as an excellent choice for loved ones in need of care or rehabilitation services.

Cons

• Jessica and Brandi are impossible to work for, having bullied the reviewer to the breaking point, indicating a toxic work environment that needs immediate attention.
• A resident experienced long wait times for call bell responses, feeling neglected and left alone at night due to inadequate staffing.
• The reviewer felt their concerns were dismissed, with no follow-up from management or staff regarding their issues.
• Food quality reportedly needs improvement, and medication administration was not timely.
• Windward Gardens has limited options for private rooms, with most accommodations being shared, which may not meet all residents’ preferences.
• The community has fewer choices in terms of activities, leading to a perception of limited engagement for residents.

Review

Windward Gardens has garnered a wide range of feedback from residents, family members, and staff, highlighting both commendable aspects of the facility and areas in need of improvement. A significant number of reviews express deep appreciation for the compassionate care provided by the staff. Residents and their families often note how attentive and supportive the personnel are, emphasizing that they treat each resident like their own family member. For example, Karen Scruggs shared her gratitude for her mother's care during rehabilitation following a stroke, commending the staff for their kindness and making her mother's birthday special with thoughtful gestures.

The administration at Windward Gardens also receives accolades for its transparency and communication. Director Jessica Porter actively engages with families through regular ZOOM meetings to address any concerns or thoughts they may have. Families have expressed that these sessions have been tremendously helpful during challenging times like the COVID-19 pandemic when visiting restrictions were in place. The facility's commitment to keeping lines of communication open has fostered a sense of trust among families about their loved ones’ well-being.

However, not all feedback on Windward Gardens is positive. Some reviews reflect negative experiences related to staffing issues and neglectful care practices. One former resident reported significant delays in response times when using call buttons for assistance, leading to distressing situations such as being left unattended overnight after an incident of incontinence. Additionally, another review mentioned troubling interactions between certain administrators that led to feelings of intimidation among employees, raising concerns about morale within the workplace.

Despite these complaints, several current employees rave about working at Windward Gardens. Reviewers describe the workplace atmosphere as friendly and familial; many appreciate the dedication shown by both management and fellow team members towards providing quality resident care. Staff members consistently highlight their pride in working with a compassionate team that prioritizes respect and dignity for residents at all times.

This balance between nurturing environment and operational challenges reflects an ongoing evolution within Windward Gardens as it strives to maintain high standards while addressing internal issues. While there are praises regarding food quality—highlighting areas that could improve like timely medication distribution—many staff still convey optimism regarding overall operations under Genesis Healthcare’s management.

In conclusion, Windward Gardens offers a rich tapestry of experiences reflective of its dual nature as both a caring community for residents and a workplace with inherent complexities. Families can take comfort knowing that many residents receive exceptional care grounded in compassion—a sentiment echoed by numerous reviews praising individual staff members' efforts to go above and beyond daily duties. However, constructive criticism regarding specific shortcomings must also be acknowledged to facilitate growth within this cherished establishment as it continues providing essential services for its residents now and into the future.

Located in the charming town of Camden, Maine, this area offers a variety of amenities suitable for senior living. With an array of restaurants and cafes within walking distance, residents can enjoy delicious meals and socialize with friends. Nearby pharmacies provide convenience for accessing necessary medications. The tranquil Camden Harbor Park and Rockport Historic District offer opportunities to relax and appreciate the natural beauty of the area. In terms of healthcare, there are several physicians' offices nearby, including Hope Health and Midcoast Family Medicine. Transportation options such as U-Haul rentals and bus stops make getting around the area easy, while Penobscot Bay Medical Center is available for any medical needs. Overall, this part of Camden provides a peaceful and convenient environment for seniors looking to settle down in a picturesque New England town.

Restaurants

• Long Grain (0.1 miles)
• Brevetto Kitchen and Wine Bar (0.1 miles)
• Sea Dog Brewing Company (0.1 miles)
• The Drouthy Bear (0.1 miles)
• Wolfpeach (0.1 miles)
• Cuzzy's (0.1 miles)
• Camden Cone (0.2 miles)

Cafes

• Zoot Coffee (0.1 miles)
• Peet's Coffee and Tea (0.9 miles)
• Seafolk Coffee (1.6 miles)
• 3 Dogs Cafe (2.2 miles)
• Green Tree Coffee & Tea (5.5 miles)
• Home Kitchen Cafe (7.2 miles)
• Rock City Cafe (7.7 miles)

Pharmacies

• Walgreens (0.1 miles)
• Waltz Pharmacy (0.3 miles)
• Jensen's Pharmacy (6.7 miles)
• Hannaford Pharmacy (6.7 miles)
• Walgreens (7.8 miles)
• Walmart Pharmacy (8.8 miles)

Parks

• Camden Harbor Park (0.1 miles)
• Rockport Historic District (1.6 miles)
• Rockport Marine Park (1.7 miles)
• Owls Head State Park (8.3 miles)
• Thomaston Park (10.2 miles)

Places of Worship

• Christian Science Church (0.1 miles)
• First Congregational Church (0.2 miles)
• Cornerstone Baptist Church (1.3 miles)
• Hope Community Bible Church (5.9 miles)
• Maine Ministry Outreach Center (6.5 miles)
• Church Of The Nazarene (6.8 miles)
• Rockland Shambhala (7.6 miles)

Physicians

• Hope Health (0.3 miles)
• Midcoast Medicine PA (1.3 miles)
• Midcoast Family Medicine (1.3 miles)
• Neuropsychology And Concussion Management Associates (1.4 miles)
• Pen Bay Family Medicine (3.5 miles)
• Pen Bay Pediatrics (3.5 miles)
• Rockport Family Medicine (4.1 miles)

Transportation

• U-Haul Neighborhood Dealer (2.7 miles)
• Budget Truck Rental (3.5 miles)
• Hit The Road (7.3 miles)
• Bus Stop (7.4 miles)
• Maine Eastern Railroad (7.9 miles)
• Schooner Bay Limo & Taxi (8.7 miles)

Hospitals

• Penobscot Bay Medical Center (4.7 miles)
• Pen Bay Medical Center (4.7 miles)
• Pen Bay Medical Center (7.6 miles)

Theaters

• Flagship Premium Cinemas Thomaston (8.7 miles)