Landmark Nursing & Rehab Center in West Monroe, LA
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1611 Wellerman Road, West Monroe, LA 71291
For more information about senior living options: (844) 490-3973
The facility took very good care of the reviewer's mother. The staff were five-star and showed compassionate, caring, and sincere concern for her well-being. If the reviewer needed their mother to return to a rehab facility, this would be the place. The staff at Landmark have been incredibly nice and create a welcoming atmosphere for residents. The reviewers would highly recommend Landmark to anyone looking for care for a loved one. The therapy team is helping residents get back to where they were prior to arrival. Landmark is described by the reviewers as home. Landmark has great staff and has been very good to the reviewer; the stay has been delightful. The nursing staff and CNAs have done a great job communicating with families. The experience at Landmark has been very pleasant and everyone has been very nice. The place is a breath of fresh air with attentive care and good food. Landmark is a caring and beautiful place.
The night shift is alarmingly understaffed, with CNAs assigned to 27+ residents and upper management not caring. The facility did not have home health and oxygen setup ready for discharge, blaming the home health facility's fax machine. The food was often either too salty or too sweet. It was hard to reach anyone by phone; staff required leaving contact information every time, despite daily calls. The staff allegedly left a resident in a urine-filled diaper all day and stole her clothing, with no explanation given about belongings or care. Administration is described as caring only about titles and prestige, with neglect of patient care. There were serious safety and neglect concerns, including missed meals, delayed or ignored medical issues, and a resident dying shortly after transfer to the hospital.Landmark Nursing & Rehab Center in West Monroe is best suited for families seeking aggressive rehabilitative care delivered in a warm, approachable environment. The standout strength is the therapy program: physical, occupational, and speech therapies are repeatedly praised for effectiveness and patient progress. Residents arrive with varying levels of independence, and the consensus is that therapy teams push for measurable gains, with therapists who communicate clearly with families about goals and timelines. For seniors who value a cheerful, personable caregiving staff and a facility that feels more like a community than a clinical setting, Landmark often checks those boxes and can make a stay feel constructive rather than merely custodial.
Those who should consider alternatives are precisely the residents whose needs demand constant, impeccable oversight and a flawless safety record. The night shift can be severely understaffed, with CNAs carrying a heavy workload and reports of management seeming detached from frontline pressures. Several reviews note difficulty reaching staff, delays in responding to calls, and a perception that administrative priorities do not align with resident welfare. When safety, responsiveness, and vigorous daily monitoring are non-negotiable, Landmark's inconsistencies in staffing and accountability become meaningful drawbacks and warrant caution.
The strongest, most reliable positives at Landmark are the therapy and nursing components combined with a consistently positive resident and family experience. The therapy teams are repeatedly described as capable, attentive, and integral to recovery, often cited as the reason families choose Landmark for rehab stays. Nursing and CNA staff members who convey kindness and genuine concern help to offset everyday frustrations, and the atmosphere - friendly greetings, accessibility for families, and visible activity programming - contributes to a sense of ongoing engagement. These elements, when aligned, turn what could be a clinical stopover into a restorative, hopeful chapter for many residents.
But the downside cannot be ignored. Across multiple accounts, gaps in care emerge: incidents where residents were left unattended or inadequately attended, meals and basic needs neglected, and belongings mishandled or unaccounted for. Several reviews recount alarming episodes involving documentation gaps, delays in home-health coordination after discharge, and alleged neglectful behavior. There are also reports of more serious harm, including emergency hospitalizations and a death following a hospitalization, which underscore the need for rigorous oversight and reliable, consistent care. In short, the same facility praised for therapy can disappoint when day-to-day caregiving devolves into management-by-hope rather than by structured safety protocols.
For families weighing Landmark, the prudent approach is to verify a few concrete conditions before choosing. Inquire about current staffing ratios by shift, recent incident reports, and the specifics of how concerns are escalated and resolved. Request a candid tour during peak activity times, observe interactions with residents at meals and in common areas, and seek proofs of ongoing quality improvement, including family communication practices and rapid response to complaints. Highlight the therapy team's role in discharge planning and ask how care plans are adjusted when progress stalls. The standout nurse advocacy - exemplified by individual staff members who have been highlighted for courage or attentiveness - should be welcomed, but not treated as a substitute for consistent, systematized care.
Ultimately, Landmark offers a compelling blend: exceptional rehabilitation services, a welcoming, personable environment, and a culture of accessible, friendly staff. These strengths can coexist with serious red flags regarding staffing reliability and incident responsiveness. For families prioritizing robust therapy and an affirming daily living atmosphere, Landmark can deliver meaningful outcomes and an uplifting residence experience. For those who cannot tolerate uncertain oversight or potential neglect, or whose loved one requires unwavering 24/7 supervision, exploration of stronger safety records or alternative communities is strongly advised. The decision hinges on whether the rehabilitation-to-life transition can be managed within a framework of consistent staffing, transparent accountability, and reliable daily care.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Monroe Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Landmark Nursing & Rehab Center in West Monroe, LA is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can take advantage of our beauty salon to indulge in some pampering or enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms. Our community operated transportation service allows residents to easily explore the local area and attend outings with fellow residents. For those who enjoy being online, our computer center provides access to Wi-Fi and high-speed internet.
Mealtimes are a delight at Landmark Nursing & Rehab Center, as our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to meet individual needs. Additionally, residents have the convenience of a kitchenette in their fully furnished rooms.
Staying active and engaged is a priority, which is why we offer a range of activities for residents to enjoy. From fitness programs to resident-run activities, there is always something happening to keep everyone entertained. Planned day trips and scheduled daily activities ensure that there is never a dull moment.
Our dedicated staff is available 24 hours a day to provide assistance with daily tasks such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and according to their prescribed dosages. We also offer diabetes diets for those who require it and have special dietary restrictions.
The surrounding area offers plenty of conveniences, with several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby.
At Landmark Nursing & Rehab Center in West Monroe, we strive to create a warm and welcoming environment where each resident can thrive while receiving the care they need. Our focus on amenities, care services, dining options, activities, and proximity to essential locations make us an ideal choice for assisted living in the area.
Landmark Nursing & Rehab Center is located at 1611 Wellerman Road, West Monroe, LA 71291 in Ouachita Parish, Louisiana
Landmark Nursing & Rehab Center on seniors.fyi includes 8 photos including images showing building, outdoor, interior, tree, decor, lobby, lights, landscaping, and more.
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Interior
Outdoors
Building
Architecture
Landscaping
Outdoor
Brick Wall
Wheelchair
