Guest House Nursing And Rehabilitation

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  • Interior

    A reception area with a large clock above the counter, featuring two small potted plants and a few office chairs in the background.

  • Decor

    A cozy bedroom with a neatly made bed, wooden flooring, and stylish decor.

  • Living Room

    A cozy living room with red furniture, an aquarium, and decorative wall art.

  • Building

    Entrance to a nursing and rehabilitation facility with well-maintained landscaping.

  • Patio

    A cozy porch with wooden furniture and ceiling fan.

  • Television

    A cozy home theater with rows of chairs, a television screen, and film-themed decor.

  • Wall Art

    A stylish salon interior with elegant decor, including a hairstyling chair and decorative wall elements.

  • Exercise Equipment

    A physical therapy room equipped with exercise equipment and therapy balls.

  • Home Office

    A cozy home office with a wooden desk, computer, and bookshelves filled with books.

Guest House Nursing And Rehabilitation

109 Guest House Drive, West Monroe, LA 71292

For more information about senior living options: (844) 490-3973

3.5 from 29 reviews
5 stars
12
4 stars
6
3 stars
2
2 stars
2
1 stars
7

Skilled Nursing Facility

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    Overall Review of Guest House Nursing And Rehabilitation

    Pros

    • pro The caring staff are helpful, cheerful, and attentive.
    • pro The food is good and plentiful.
    • pro The staff treat residents with dignity and respect.
    • pro Therapy is amazing.
    • pro The staff are wonderful and always willing to help.
    • pro The facility is highly recommended by families.

    Cons

    • pro The facility is described as needing to be shut down due to rampant abuse and neglect.
    • pro The intercom crackles loudly before and after every call out, day and night.
    • pro Staff gather in the halls, talking and laughing loudly all night.
    • pro Bathing never happens; residents are not bathed by staff during their stay despite promises.
    • pro Public restrooms stink and are usually out of supplies.
    • pro Pitiful meal sizes persist even after dietary consultation.
    • pro Aides mumble and appear unprofessional.
    • pro Numerous lights are burned out.
    • pro Staff do not seem to know how call lights work.
    • pro The channel guide for TV is not provided despite multiple requests.

    Review

    The collection of experiences at The Guest House paints a picture of a facility with sharp contrast: some residents and families praise the care, warmth, and value they find there, while others describe alarming gaps in basic dignity, safety, and communication. Taken together, the reviews reveal a complex reality where pockets of excellent, compassionate care sit alongside persistent operational problems that can undermine safety, comfort, and trust.

    Several reviewers describe a facility that, in the strongest terms, falls short on everyday essentials. They recount loud intercom announcements around every call, especially at night, with staff gathering in the halls talking and laughing rather than moving quietly to attend to residents. Bathing appears to be a recurring unmet need, with one family noting that their loved one was in the facility ten days without a bath despite promises. Hygiene issues extend to the restrooms, described as odorous and routinely lacking supplies. The therapy portion of care is frequently unclear, with no transparent schedule or explanation of how and when therapy happens. Meal portions are described as paltry even after dietary consultations, and experiences with aides are uneven, ranging from murmured conversations to a perception of insufficient attention or training. The physical environment also receives criticism: many lights are burned out, doors slam loudly, front and room doors lack soft landing accommodations, and name tags on staff are often not visible. The perception that the facility is ill-equipped for residents with tall or physically challenging needs - wheelchairs and bedside commodes being in short supply - adds to a sense of misalignment between needs and resources. The sheer volume of paperwork with no immediate copies or clarity about what was agreed to further erodes trust. One reviewer even calls for shutting the facility down due to what they describe as rampant abuse and neglect, a weighty indictment backed by experiences of unattended call lights and erratic staff behavior.

    Communication breakdowns and questions left unanswered appear repeatedly. Several reviewers report that attempts to get information or direct answers are met with delayed or inconsistent responses, including direct statements that staff would not return calls or would offer different answers on different days. In some cases, the criticism targets management and systemic issues: complaints to health authorities filed in the past, followed by a perception that nothing changed, and an overarching sense that management was lacking across multiple areas. The resulting anxiety is palpable: families worry about where to turn for reliable information and whether their loved ones are receiving proper care.

    Yet the narrative is not uniformly bleak. A substantial thread of the reviews highlights warm, respectful, and capable caregiving in practice. Several residents and families characterize The Guest House as a nice place with great, helpful, and honest staff. One family emphasizes that the food is good and plentiful and that the staff treats their loved one with dignity and respect, with therapy described as amazing. Others speak of staff across departments - nursing, dietary, social services, admissions, housekeeping, maintenance - being wonderful and always willing to help. In these accounts, residents are described as being treated like family, and staff are praised for their empathy, dedication, and the sense that the residents matter. Remarkably, some reviewers who have lived there for years describe ongoing happiness with their situation: phrases like "my mother is in her second year there and absolutely loves it" or "my aunt is a resident and they are wonderful" populate the positive side of the ledger. A few reviewers even call out the facility's structure as a plus, describing the building as organized in smaller, community-like units and a front desk where sign-in is required, which provides a sense of security and accountability.

    The reviews also reflect a spectrum of experiences over time and across individuals. For some, the facility is "nice," with polite and helpful staff and a sense of care that extends beyond routine tasks. Others insist that changes in the post-COVID landscape, or management churn, have led to significant declines in care quality, with references to staff leaving due to poor management and a perception that the facility has not maintained its standards. The sentiment ranges from "Very nice" and "Nice place ? great staff" to warnings about the facility being dangerous or untrustworthy for loved ones. A few reviewers describe short-term dissatisfaction - taking a loved one out after a night or failing to get direct answers - while others express long-term confidence in the care their family members receive, even after extended residency.

    In sum, The Guest House emerges as a place of meaningful contrasts. For every account of neglect, there are accounts of dignity, warmth, and professional care that improve daily life for families and residents. The negative experiences emphasize real concerns: inadequate attention to hygiene, inconsistent responses to calls, gaps in therapy scheduling and execution, and a management picture that some families feel is not meeting their loved ones' essential needs. The positive experiences emphasize a culture of respect, genuine kindness, and high-quality therapy and care in other situations, with residents and families expressing gratitude for staff who treat people like family and for programs that support well-being and happiness.

    For families considering this facility, the reviews suggest a cautious approach: visit thoroughly, ask targeted questions about bathing routines, call light responsiveness, therapy schedules, and access to equipment; review how care plans are communicated and whether copies of signed agreements are provided; and observe whether the staff interaction feels consistently respectful and attentive. The mixed feedback at The Guest House indicates that outcomes may depend heavily on the specific unit, shift, and staff in charge at any given time, along with how well management maintains standards and communication. While some families discover a nurturing home with excellent care and relationships that endure for years, others swiftly decide that the environment is not suitable for their loved one and choose to seek alternatives.

    Features

    Housing

    • 140 resident community capacity 140 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Monroe Regional (6 miles away) Monroe Regional (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Guest House Nursing and Rehabilitation in West Monroe, LA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV in their private rooms for entertainment. Community-operated transportation is available for outings and errands, with a convenient computer center for those who want to stay connected.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining, and special dietary restrictions are accommodated. The community also provides a fitness room and wellness center to promote physical health and mental wellness programs for overall well-being. There is a gaming room, small library, and outdoor space for relaxation and recreation.

    Housekeeping services are provided to maintain cleanliness, while move-in coordination ensures a smooth transition for new residents. Private bathrooms offer convenience and privacy, while Wi-Fi/high-speed internet keeps residents connected with loved ones. Transportation arrangements for non-medical purposes are available, including trips to doctors' appointments.

    The care services at Guest House include 24-hour call systems and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by dedicated staff members. Medication management is also offered to ensure proper administration of medications according to individual needs. Special dietary restrictions are taken into consideration when preparing meals.

    The community offers various activities such as fitness programs to keep residents active and engaged. Planned day trips allow residents to explore nearby attractions, while resident-run activities provide opportunities for socialization within the community. Scheduled daily activities cater to different interests and preferences.

    Additionally, the location of Guest House Nursing and Rehabilitation offers convenient access to cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals in the surrounding area.

    Overall, this assisted living community provides a comfortable environment with numerous amenities and attentive care services that cater to the unique needs and preferences of its residents.

    Nearby Places of Interest

    Restaurants

    • Little Caesars Pizza (0.1 miles)
    • Sonic Drive-In (0.2 miles)
    • Captain D's (0.6 miles)
    • McDonald's (0.7 miles)
    • Chick-Fil-A (0.7 miles)
    • Raising Cane's Chicken Fingers (0.8 miles)
    • KFC (0.8 miles)

    Places of Worship

    • TheTable (0.1 miles)
    • Pentecostals of the Twin Cities (1.1 miles)
    • First United Methodist Church (1.2 miles)
    • Progressive Baptist Church (2.1 miles)
    • Christian Community Ministries (2.2 miles)
    • Fair Park Baptist Church (2.2 miles)
    • Forsythe Avenue Christ of Christ (2.5 miles)

    Pharmacies

    • Walmart Pharmacy (0.2 miles)
    • Super 1 Foods (0.2 miles)
    • Walgreens (0.6 miles)
    • Brookshire's (0.6 miles)
    • CVS Pharmacy (0.8 miles)
    • Healthcare Warehouse (1.9 miles)
    • Aron's Pharmacy (2.2 miles)

    Physicians

    • Specialty Imaging (0.2 miles)
    • Warren Attwood Daniel (0.3 miles)
    • Acadian Hearing & Balance Center (0.3 miles)
    • Orthopaedic Clinic of North Louisiana (0.4 miles)
    • Leslie Robin Coffman (0.5 miles)
    • Woman's Clinic (0.5 miles)
    • WM Women's Clinic (0.5 miles)

    Cafes

    • Daily Press (0.7 miles)
    • Starbucks (1.9 miles)
    • CC's Coffee House (2.8 miles)

    Hospitals

    • Allegiance Health Management (0.9 miles)
    • Saint Francis Medical Center (0.9 miles)
    • Ouachita Community Hospital (1.1 miles)
    • St Francis Specialty Hospital (2.4 miles)
    • St Francis Mdeical Center (2.4 miles)
    • Cornerstone Center For Healing Clinic (3.3 miles)
    • Blue Cross Blue Shield Of Louisiana (3.4 miles)

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