Southeast Louisiana War Veterans Home

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Southeast Louisiana War Veterans Home

4080 West Airline Highway, Reserve, LA 70084

For more information about senior living options: (844) 490-3973

4.5 from 76 reviews
5 stars
57
4 stars
11
3 stars
3
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Southeast Louisiana War Veterans Home

Pros

  • pro The facility is very clean.
  • pro The administrators are available to help navigate the paperwork.
  • pro The people there are very nice and professional.
  • pro The staff on all levels is extremely dedicated and shows respect and concern for the veteran residents.
  • pro There are daily activities, including field trips and a weekly trip to the store.
  • pro There is a great library, chapel with regular services, and other amenities.
  • pro The residents have ample space for indoor activities and there is always something going on to keep them busy.
  • pro The staff has loved and taken care of residents as if they were family.

Cons

  • pro Prison for your loved ones - that's what Southeast Louisiana Veterans Home feels like.
  • pro Bad place.
  • pro CNAs are abusive and careless.
  • pro This is not a humane facility.
  • pro Roof is leaking in many places.
  • pro Kelly in administration is rude and uninformed.

Review

Southeast Louisiana Veterans Home is a place that elicits a wide spectrum of experiences from families and veterans alike. For many, it represents a caring community where cleanliness, organized activities, and attentive staff create a sense of safety and home for aging veterans. Visitors frequently describe the facility as "very clean," with staff who are "friendly and professional," and a climate that feels respectful and supportive. There are mentions of extensive in-house services, a robust schedule of activities, a library, a chapel with regular services, and regular field trips. In many reviews, the administration and direct-care staff are praised for their dedication, a sense of duty to veterans, and the willingness to help families navigate the often overwhelming world of long-term care paperwork. For those seeking a place that treats veterans with dignity and provides a range of amenities, these stories speak to a strong sense of community and purpose.

Other voices add color to the picture with equally strong praise for the residents' overall well-being and the sense that the home values veterans as a core mission. Families note that the staff on multiple levels - care aides, activity coordinators, nurses, and service officers - show genuine respect and concern for the residents. The positive experiences often shine through in anecdotes about loved ones being treated with kindness, the opportunity to participate in meaningful activities, and regular interactions that keep residents engaged. Some reviewers describe visits from veterans groups, such as VFW posts, that bring warmth, companionship, and practical support to the residents. In these accounts, the home feels like a place where veterans are not only cared for medically but valued as members of a broader, appreciative community.

Yet the stories are not uniformly glowing. Several reviewers recount deeply troubling experiences that cast a shadow over the facility's otherwise bright reputation. A recurring sentiment frames the home as a difficult place to navigate for families who are trying to advocate for their loved ones at sensitive, end-of-life moments. One reviewer warns that the home feels like "prison for your loved ones," noting harsh restrictions after a complaint was filed and a loss of private conversation with a patient. The concern is that, when a resident is too unwell to be in the dining area, families may be barred from visiting altogether. The overarching worry is that such policies can isolate families during the most vulnerable times and strip away dignity and compassion at the end of life. These comments highlight the need for clear visitation rules, humane policies, and compassionate communication with families.

There are also intensely negative accounts that center on care quality and safety. Several reviewers allege abusive or careless behavior by certified nursing assistants, with one person claiming to have photographs documenting mistreatment and another describing a loved one who died after dehydration and an overlooked infection. The fear expressed in these stories is not just about isolated incidents but about the broader pattern of perceived neglect: nurses yelling at patients, rough interactions, and a dementia ward where residents appeared to receive little interactive engagement, effectively leaving them to sit passively for long stretches of time. One family member described the experience as hard to witness, suggesting that the veterans deserved far more humane, attentive care. These accounts emphasize the seriousness of ensuring appropriate staffing, compassionate bedside manners, and timely medical attention, especially for vulnerable elders.

In addition to personal horror stories, logistical concerns also surface. Some reviews flag structural and administrative issues, such as a roof that leaks in multiple locations and complaints about communication or demeanor from administrative staff, with specific mention of an administrator named Kelly described as rude and uninformed. Rooms are described as small, with visitors feeling cramped and unable to move freely - an important factor for families who want to spend time with loved ones and with residents who may live there for extended periods. These realities remind readers that even well-intentioned facilities can be strained by physical limitations and inconsistent administrative support, which can color the overall experience for residents and their families.

Amid the contrasting narratives, stories about personal, lived experiences possess a powerful weight. One account details a father who was there for only a short period before hospitalization for dehydration and infection, followed by a painful decline; a tragedy that prompts a heartfelt plea from the family: "PLEASE DO NOT SEND A LOVED ONE HERE." Another review recounts a more celebratory arc: a loved one who was cared for with excellence, surrounded by a staff that appeared to go above and beyond, with family members continuing to visit, donate, or participate in community events. In some of these passages, the facility emerges as a place of genuine affection and connection - the kind of environment that families hope to find when they entrust their loved ones to others' hands.

Interwoven through these testimonies are strong expressions of gratitude for the veteran-focused culture at SELVH. Several reviewers, including those who hold roles in veterans organizations or who speak from personal lineage, emphasize the importance of the home's mission. They speak to the staff's specialized understanding of veterans' needs, the value of scheduled activities and social opportunities, and the sense that the home honors the sacrifices of those who served. The sense of being part of a larger veteran family - augmented by visits from posts and the presence of a well-organized office for service officers - appears repeatedly as a source of reassurance and pride. In moments of joy, families highlight the home's capacity to create dignity, companionship, and meaningful experiences for residents.

Taken together, the reviews present a complex portrait of Southeast Louisiana Veterans Home: a facility that many families and veterans regard with respect and gratitude for its cleanliness, dedicated staff, and engagement with the wider veteran community, while also contending with serious concerns about patient privacy, end-of-life care, interpersonal conduct, and administrative responsiveness. The strongest threads suggest a vibrant, hopeful environment where veterans are celebrated and supported in daily life and in organized activities, yet the darker threads warn of neglect, mistreatment, and policy gaps that can profoundly affect the experience of residents and their families. For anyone considering SELVH, the message is clear: there is much to admire in the facility's mission and community, but it is essential to engage directly with administrators, caregivers, and hospice programs to understand current policies, ensure transparent visitation and care practices, and advocate for the compassionate, patient-centered care that veterans deserve.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Orleans International (20 miles away) New Orleans International (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Southeast Louisiana War Veterans Home in Reserve, LA is a fully furnished assisted living community that offers a comfortable and convenient living experience for war veterans. Residents can enjoy the amenities provided such as the dining room, outdoor spaces, and gardens. Housekeeping services ensure that the environment remains clean and well-maintained.

For those in need of additional care, the community offers assistance with activities of daily living including bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their required medications on time. Special dietary restrictions are accommodated to cater to individual needs, such as diabetes diets.

Residents can participate in various scheduled daily activities to stay engaged and socialize with fellow veterans. Additionally, there are two cafes and eight restaurants nearby for residents who wish to dine out or explore local cuisine. The community is conveniently located near five pharmacies, eleven physicians' offices, three hospitals, and one transportation option for easy access to healthcare services.

Overall, the Southeast Louisiana War Veterans Home provides a supportive and enriching environment for war veterans with its range of amenities and care services available.

Nearby Places of Interest

Restaurants

  • Piroque's Cafe (0.5 miles)
  • Reserve Truck & Casino (0.9 miles)
  • Connies Grill (1.9 miles)
  • Clayloa's Kitchen (2.5 miles)
  • R J's Snowball & Grill (2.7 miles)
  • Fatty's Tavern & Seafood Market (3.1 miles)
  • McDonald's (3.2 miles)

Transportation

  • United Airlines (0.7 miles)
  • Louis Armstrong New Orleans International Airport (MSY) (19.7 miles)
  • Rental Car Center (19.8 miles)
  • Rental Car Parking Garage (19.8 miles)
  • The Club MSY (19.9 miles)
  • TSA PreCheck (19.9 miles)
  • Main Terminal (19.9 miles)

Physicians

  • Prime Occupational Medicine (1.1 miles)
  • Family Medicine Center of Reserve (2.1 miles)
  • Rue De Sante Women's Center (3.4 miles)
  • Klein Lawrence Pediatric Clinic (3.4 miles)
  • Rainbow Pediatrics (3.4 miles)
  • Reita L Lawrence DR (3.4 miles)
  • Pediatric Medical Clinic (3.5 miles)

Places of Worship

  • St Peter Catholic Church 150 years (1.9 miles)
  • Southern Baptist Convention (2.8 miles)
  • New Wine Christian Fellowship (4 miles)
  • Jehovah's Witnesses (4.3 miles)
  • St Joan of Arc Catholic Church (4.5 miles)
  • First Baptist Church (4.9 miles)
  • From My Heart to Yours Ministry (5.4 miles)

Pharmacies

  • Gem Drugs (2.1 miles)
  • Good Neighbor Pharmacy (2.1 miles)
  • Walgreens (4.3 miles)
  • Walmart Pharmacy (4.5 miles)
  • CVS Pharmacy (4.7 miles)
  • Winn-Dixie (7.7 miles)
  • Gem Drugs Gramercy (7.8 miles)

Parks

  • Belle Point Park (2.6 miles)
  • Gramercy Recreation District (7.3 miles)
  • Westbank Bridge Park (15.3 miles)
  • Eastbank Bridge Park (15.3 miles)
  • Kenner City Park Pavilion (18.5 miles)
  • Wentwood Playground (18.6 miles)

Hospitals

  • River Parishes Hospital (3.6 miles)
  • River Parishes Occupational (3.6 miles)
  • Ochsner Medical Complex - River Parishes (4.2 miles)
  • St James Parish Hospital (7.9 miles)
  • Beacon Behavioral Hospital (7.9 miles)
  • St James Parish Hospital (8 miles)

Cafes

  • Chung's Heavenly Sweets (4.2 miles)
  • Pj's Coffee (4.4 miles)
  • Creole House Cafe (10.8 miles)
  • Starbucks (19.3 miles)
  • Café du Monde (19.8 miles)

Frequently Asked Questions

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