Twin Oaks Nursing Home

Pros

• The facility appeared very clean and organized, contributing to a comfortable atmosphere for residents and visitors alike.
• Most staff members were described as nice and welcoming, creating a positive environment for residents.
• Twin Oaks Nursing Home was praised for its cleanliness and fresh ambiance upon entering the facility.
• Residents enjoy large and comfortable shared rooms equipped with personal phones and televisions at no extra charge.
• The nursing home offers a variety of engaging activities, including themed events like game day pep rallies and Mardi Gras celebrations, enhancing resident enjoyment.
• The well-trained staff effectively manages residents' medication, nutritional needs, and overall well-being, ensuring comprehensive care.
• Visitors appreciated the beautiful courtyard that provided a pleasant outdoor space for relaxation.

Cons

• The father's dietary needs were ignored, with unhealthy food options like cupcakes and pasta being offered instead of a special diet for his diabetes.
• The staff failed to respond to the father's request for help going to the bathroom, choosing instead to play music for two hours.
• The care provided was described as below average, with issues such as misplaced clothing and cold meals affecting residents.
• There were complaints about inconsistent medication management, with residents being under-medicated during the day and over-medicated at night.
• Communication with administration was poor, as the person in charge was frequently unavailable and unprofessional.
• One employee exhibited a negative attitude towards visitors.
• Despite a clean environment, there were concerns about residents' comfort and satisfaction with their living situation.
• One review implied that another facility would have provided better care than what was experienced at the reviewed place.

Review

The experience of families with their loved ones in nursing homes can vary significantly, as illustrated by the mixed reviews about various facilities. While some highlight distressing situations involving inadequate care and negligence, others describe welcoming environments that boast cleanliness and organized activities. These contrasting accounts emphasize the importance of thorough research and consideration when selecting a nursing home.

One alarming review details severe issues regarding the care provided to a diabetic father who was offered inappropriate food choices like cupcakes, pasta, and potatoes. This lapse not only raises concerns about dietary management but also reflects a broader failure in patient care. The reviewer expresses frustration over staff neglecting basic needs such as assistance with personal hygiene; instead of providing help when requested, staff opted to play rap music on the radio for hours. This not only demonstrates a lack of responsiveness but also suggests an overall disregard for the emotional and physical well-being of residents who require attentive care.

Another review presents a somber picture regarding clothing management and medication administration at another facility. The family member narrates how their mother often received other residents' clothing while her own clothes were missing despite being clearly labeled. This oversight speaks volumes about the facility’s organizational capabilities. Additionally, it raises critical questions about infection control and proper inventory management within nursing homes—essential aspects of eldercare logistics that should never be overlooked. Concerns were raised regarding inconsistent medication schedules: under-medication during the day led to over-medication at night, suggesting that staff may prioritize convenience over individual patient needs. A poignant conclusion is drawn from this traumatic experience—the reviewer felt their mother would have been better cared for by the SPCA than in that facility.

While negative experiences are highlighted notably in some reviews, there are others where families recount more positive interactions with healthcare staff and facilities that seem well-kept and inviting. One family shared observations of cleanliness within a nursing home that appeared organized upon entry. They appreciated most staff members' friendly demeanor but noted an incident where one employee displayed unprofessional behavior through attitude inconsistency towards visitors or residents alike. Although they recognized their spouse's grandmother’s discomfort living outside her immediate family setting, this review mentioned pleasant aesthetics such as well-maintained garden spaces and engaging decor throughout common areas.

Another account praises Twin Oaks Nursing Home as one of the finest convalescent facilities available in the area—evidence that not all nursing homes provide substandard levels of care or engagement activities for residents. The review applauds its clean environment and comfortable room sizes where each resident has access to essential amenities like phones and televisions without additional charges. Engaging programs such as pep rallies linked to local sports teams or themed celebrations like Mardi Gras illustrate thoughtful planning aimed at enhancing community participation among residents.

Moreover, Twin Oaks seems particularly sensitive to maintaining holistic wellness among its occupants by monitoring medication adherence strictly while supporting overall nutritional needs effectively. Such structured care is complemented by facilitating medical appointments for residents—a vital service offering peace of mind to families concerned about elder health management amidst busy schedules.

In conclusion, navigating through these varied reviews reveals significant disparities in nursing home experiences across different facilities. Families must assess both qualitative factors such as staff responsiveness and quantitative measures including cleanliness standards before making difficult decisions regarding elderly placements. Overall satisfaction hinges on numerous elements from appropriate dietary considerations to emotional wellbeing—each being crucial components needed for successful eldercare environments tailored genuinely toward resident happiness and healthful living arrangements in later years.

Places of Worship

• St Joan of Arc Catholic Church (0.1 miles)
• Jehovah's Witnesses (0.3 miles)
• First Baptist Church (0.5 miles)
• New Wine Christian Fellowship (0.5 miles)
• From My Heart to Yours Ministry (0.9 miles)
• Southern Baptist Convention (2.7 miles)
• St Peter Catholic Church 150 years (3.8 miles)

Restaurants

• Church's Chicken (0.2 miles)
• Frisco Deli (0.6 miles)
• El Mexicano (0.7 miles)
• Bailey's Cajun Creole Mix (0.8 miles)
• Donut Hole (0.9 miles)
• R J's Snowball & Grill (2.8 miles)
• Connies Grill (3.7 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Walmart Pharmacy (0.3 miles)
• Good Neighbor Pharmacy (3.4 miles)
• Gem Drugs (3.4 miles)
• Winn-Dixie (10 miles)
• Winn-Dixie (12.1 miles)

Physicians

• The Urgent Care (0.3 miles)
• Pedz Care Pediatric (0.3 miles)
• Laplace Medical Center (0.6 miles)
• River Region Orthopedics (1 miles)
• Pediatric Medical Clinic (1 miles)
• Reita L Lawrence DR (1.1 miles)
• Rainbow Pediatrics (1.1 miles)

Cafes

• Pj's Coffee (0.3 miles)
• Chung's Heavenly Sweets (1.4 miles)
• Starbucks (14.8 miles)
• Creole House Cafe (15 miles)
• Café du Monde (15.4 miles)

Hospitals

• Ochsner Medical Complex - River Parishes (0.3 miles)
• River Parishes Occupational (0.9 miles)
• River Parishes Hospital (0.9 miles)
• St James Parish Hospital (12.2 miles)
• Beacon Behavioral Hospital (12.2 miles)
• St James Parish Hospital (12.3 miles)

Parks

• Belle Point Park (2 miles)
• Gramercy Recreation District (11.6 miles)
• Westbank Bridge Park (11.7 miles)
• Eastbank Bridge Park (11.8 miles)
• Kenner City Park Pavilion (14 miles)
• Wentwood Playground (14.1 miles)

Transportation

• United Airlines (5 miles)
• Louis Armstrong New Orleans International Airport (MSY) (15.3 miles)
• Rental Car Center (15.4 miles)
• Rental Car Parking Garage (15.4 miles)
• The Club MSY (15.4 miles)
• TSA PreCheck (15.4 miles)
• Main Terminal (15.4 miles)