Good Samaritan Rehabilitation And Nursing Center

Pros

• The nursing staff at St. Bernard Nursing and Rehab is praised for their kindness and friendliness.
• Residents receive excellent therapy services, as evidenced by the positive experiences of individuals like the reviewer’s aunt.
• Many residents appreciate the level of care provided, leading to gratitude towards the staff.
• The facility has a welcoming atmosphere that encourages former residents to return and even volunteer.
• Positive reviews highlight a commitment to improving resident well-being and satisfaction within the facility.

Cons

• The facility's nursing management is described as highly unprofessional.
• There have been consistent complaints about the incompetence of CNAs, who are reported to do very little during their shifts.
• There are allegations that some CNAs come to work under the influence of drugs.
• The cleanliness of the facility is criticized, with reports of filthy floors.
• Residents' medical care appears to be compromised, specifically mentioning issues with a patient's coumadin levels since changing nurses.
• It is noted that state inspectors regularly visit in response to complaints about the facility.
• A relative expresses frustration and helplessness regarding their loved one's reluctance to leave due to fear of moving to another place.

Review

The reviews on St. Bernard Nursing and Rehab present a stark contrast in experiences from two individuals with strong opinions about the facility. On one side, there is a deeply negative review that paints a picture of mismanagement, inadequate care, and an environment rife with issues concerning both staffing and cleanliness. The reviewer expresses profound concern for their father's well-being, particularly highlighting problems related to medication management. Specifically, they note that their father’s coumadin levels have been inconsistent since the departure of the regular evening nurse, which has raised alarms about the quality of nursing care being provided.

This reviewer’s criticisms extend beyond just nursing staff. They lament the apparent lack of professionalism in nursing management, suggesting that these leadership failures contribute to an overall decline in care standards. Furthermore, they express frustration over reports of Certified Nursing Assistants (CNAs) not fulfilling their duties adequately—describing instances where CNAs are allegedly neglecting responsibilities to spend time idly and only providing minimal resident care once per shift. Disturbingly, there are also claims that some CNAs come to work under the influence, prompting calls for drug testing measures to ensure safety and accountability within the team.

In addition to concerns about staff conduct and capabilities, this review stresses issues regarding hygiene within the facility, claiming that the floors are filthy. These observations reflect a broader worry about how well-maintained and clean the living conditions are for residents—a critical factor when evaluating any healthcare facility. Compounding these worries is a sense of helplessness expressed by the reviewer; despite recognizing these significant shortcomings at St. Bernard Nursing and Rehab, they report that their father feels too apprehensive to transition to another facility due to fear of it being worse.

Conversely, another individual presents a completely different perspective on St. Bernard Nursing and Rehab—one marked by satisfaction and gratitude towards the staff and services provided at this establishment. This positive review celebrates a family member's successful therapy experience at St. Bernard, emphasizing how her aunt has returned home with high praise for her treatment and interactions with staff members throughout her stay. In stark contrast to the prior complaints, this reviewer describes their aunt’s stay as filled with kindness and friendliness from everyone involved.

The positive feedback underscores what appears to be a significant dedication from certain staff members who are genuinely committed to patient care—the kind of nurses who make such an impact on residents’ lives that families feel compelled to share their appreciation publicly. The enthusiastic comment regarding potential future volunteer work highlights not only satisfaction but also engenders hopefulness about returning to support others in receiving quality care.

This divergence between reviews raises critical questions about consistency in patient experiences within St. Bernard Nursing and Rehab: why do some individuals find such fault while others see excellence? It might reflect disparities in personal expectations or perhaps fluctuations in staff turnover affecting daily operations—a reality echoed by multiple reviewers across various platforms when discussing long-term facilities.

In conclusion, navigating feedback on facilities like St. Bernard Nursing and Rehab requires careful consideration of diverse perspectives—understanding both those discontented due largely to immediate care factors as well as those appreciative of ongoing efforts by dedicated personnel striving for high standards amidst challenges faced in healthcare today is essential for drawing balanced conclusions based upon actual resident experiences rather than solely anecdotal accounts.

Cafes

• Cafe Du Monde City Park (1.2 miles)
• CC's Community Coffee House (2.8 miles)
• Cafe Envie (2.9 miles)
• Cafe Du Monde (3 miles)
• French Truck Coffee (3.2 miles)
• Starbucks (3.9 miles)
• French Truck Coffee (4.1 miles)

Parks

• New Orleans City Park (1.2 miles)
• Crescent Park (3 miles)
• Pig Newton Park (3.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Winn-Dixie (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Restaurants

• Zimmer's Seafood (1.2 miles)
• Pagoda Cafe (1.6 miles)
• Cafe Navarre (1.7 miles)
• Felipe's Mexican Taqueria (1.8 miles)
• French Truck Coffee (1.8 miles)
• Katie's Restaurant & Bar (1.9 miles)
• Piece Of Meat (1.9 miles)

Physicians

• LCMC Health Cancer Care and Blood Disorders (2.3 miles)
• Southern Orthopaedic Specialists (3.7 miles)
• Napoleon Pediatrics (4.3 miles)
• The Face & Body Clinic (4.7 miles)

Hospitals

• SE Louisiana Veterans Hospital (2.5 miles)
• LSU Medical - 1400 Poydras (3.3 miles)
• St Charles Surgical Hospital (4.2 miles)
• The Gayle and Tom Benson Cancer Center (4.5 miles)