Bethany Home

Pros

• The staff are great, and Miss Janice is very nice and helpful.
• Miss Janice is described as very nice and helpful.

Cons

• The reviewer believes the property is unsafe for loved ones and life.
• The reviewer notes drug activity inside and outside the building, including at the front door.
• The reviewer reports multiple break-ins on the property with no action taken to address them.
• The reviewer claims the assistant manager is aware of the activities but is not advocating effectively for tenants or the owner.
• The reviewer says complaints have been met with attitude and finger-pointing, with no solution offered.
• The reviewer states the property doesn't deserve even a single star.

Review

There is a noticeable bright spot in the building, and it comes in the form of Miss Janice. The reviewer singles her out as part of a generally positive impression of the staff, describing her as very nice and helpful. In contrast to the rest of their experience, Miss Janice is portrayed as someone who goes out of her way to assist tenants, offering a glimmer of warmth and support in what otherwise feels like a troubled environment. This nod to one standout staff member suggests that, for the reviewer, the quality of a few individuals can be as important as the overall conditions of the property.

Beyond the appreciation for Miss Janice, the reviewer delivers a stark and urgent warning about safety and well-being. The message is blunt: if someone cares about their loved ones' health or life, this apartment complex should not be considered. The reviewer urges others to pass on Deaconess Apartments, insisting there are many safer and more affordable options available elsewhere. The sentiment conveyed is one of deep concern for residents' safety, paired with a conviction that the current environment does not meet basic expectations for safeguarding tenants.

A central thread running through the critique is a pervasive sense of drug activity and disorder surrounding the building. The reviewer claims to have witnessed drugs both inside and outside the property, including problems at the front door. This observation is paired with claims of break-ins occurring on the premises, and a frustration that no effective action seems to be taken to address these security breaches. The combination of drug activity and property crime contributes to an atmosphere of instability and risk that overshadows any other positive aspects of living there.

Compounding the safety concerns is a criticism of the management, particularly regarding advocacy for tenants. The assistant manager is described as aware of the ongoing activities and issues, yet not as a strong advocate for either the tenants or the owner. In other words, the reviewer feels that the person charged with managing the building is aware of what's happening but fails to take decisive steps to protect residents or promote effective fixes. This perceived lack of advocacy adds to a broader sense of neglect and misalignment between management's responsibilities and tenants' needs.

The reviewer also recounts a repeated pattern of unresolved complaints. They say they have made complaints on several occasions, only to be met with attitude and blame - fingers pointing at someone else rather than solutions being offered. The sense is that reporting problems does not lead to meaningful action, and that the response from staff is more about deflecting responsibility than addressing the underlying issues. This cycle of complaints without resolution serves to deepen residents' frustration and erode trust in property leadership.

Finally, the review hints that there is much more to say - issues that go beyond what could be captured in a single message. The writer believes there is more to address and is clear about their willingness to escalate the matter: they are ready to talk with corporate or the property owner, and they claim to have multiple witnesses who can attest to what's happening. The impression left is that there is a broad, systemic set of concerns that extend beyond isolated incidents, pointing toward an overall dissatisfaction with how the property is run and protected.

In the end, the reviewer leaves little room for doubt about their overall evaluation: the property does not deserve even a single star. While Miss Janice is praised as a bright spot in an otherwise challenging situation, the broader experience described is marked by safety risks, visible drug activity, recurrent break-ins, and a management approach that fails to comfort or protect tenants. The message is unmistakable: for those who care about safety, security, and responsive management, there are better options available.

This area of New Orleans, Louisiana, offers a variety of amenities that would be appealing to seniors looking for a vibrant and convenient neighborhood to live in. With several restaurants within walking distance, including Pagoda Cafe and Willie Mae's Scotch House, there are plenty of dining options to explore. Additionally, there are pharmacies like Walgreens and CVS nearby for easy access to medication and healthcare needs. The proximity to hospitals such as SE Louisiana Veterans Hospital and LSU Medical Center provides peace of mind for any potential health concerns. For relaxation and outdoor enjoyment, residents can visit parks like New Orleans City Park or Crescent Park. Overall, this part of New Orleans offers a balanced mix of dining, medical services, and recreational opportunities that make it a desirable location for senior living.

Restaurants

• Pagoda Cafe (0.1 miles)
• Willie Mae's Scotch House (0.5 miles)
• Piece Of Meat (0.9 miles)
• French Truck Coffee (1.1 miles)
• Ruby Slipper Cafe (1.1 miles)
• Buffa's Bar & Restaurant (1.1 miles)
• Katie's Restaurant & Bar (1.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)

Hospitals

• SE Louisiana Veterans Hospital (1.1 miles)
• LSU Medical - 1400 Poydras (1.7 miles)
• St Charles Surgical Hospital (2.6 miles)
• Touro Infirmary (3.6 miles)

Cafes

• Cafe Du Monde City Park (1.3 miles)
• CC's Community Coffee House (1.4 miles)
• Cafe Envie (1.5 miles)
• Cafe Du Monde (1.6 miles)
• French Truck Coffee (1.6 miles)
• Starbucks (2.5 miles)
• French Truck Coffee (2.5 miles)

Parks

• New Orleans City Park (1.4 miles)
• Crescent Park (1.7 miles)
• Pig Newton Park (2.4 miles)

Physicians

• Martin D. Claiborne (3.5 miles)
• Touro Med Building (3.5 miles)
• Jennifer Garrett, MD (3.7 miles)
• LCMC Health Cancer Care and Blood Disorders (3.7 miles)
• Atlas Psychiatry (3.7 miles)