Ferncrest Manor Living Center in New Orleans, LA

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Ferncrest Manor Living Center Ferncrest Manor Living Center Ferncrest Manor Living Center

Ferncrest Manor Living Center in New Orleans, LA

14500 Haynes Boulevard, New Orleans, LA 70128

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
40
4 stars
12
3 stars
11
2 stars
6
1 stars
31

Skilled Nursing Facility

Overall Review of Ferncrest Manor Living Center

Pros

  • pro The nurses at the facility do everything they can to make residents' stays as comfortable as possible.
  • pro The facility is really clean.
  • pro The administration and office staff keep an open door and listen to concerns.
  • pro CNAs care for residents as if they were family.
  • pro The facility hosts engaging activities and residents enjoy them.
  • pro The staff are friendly and honest, with questions answered openly.
  • pro Under new administration, dedicated social workers and an engaging activities department provide exceptional care.
  • pro The doctors, nurses, respiratory staff, and maintenance team are excellent, delivering quality care.

Cons

  • pro The facility is the worst place to send a loved one.
  • pro It smelled so bad that visitors gagged and had to leave.
  • pro The hallway restroom was filthy.
  • pro The nurses were incredibly rude and irritable at all times.
  • pro Most staff were not truthful and trustworthy and lacked compassion.
  • pro Residents were left sitting in urine-soaked clothing and beds were not cleaned when needed.
  • pro The facility was unsafe with no lights, making it hard to know who one was approaching.
  • pro This facility isn't fit for a dog to live.
  • pro The reviewer would not recommend this facility.

Review

Ferncrest Manor Living Center in New Orleans is best suited for families who can actively engage in the resident's care, especially those balancing medical needs with a preference for social activity and visible staff involvement. The place can work for residents who require ongoing basic medical attention and respiratory care, where dedicated CNAs and nurses show real warmth and attentiveness. The building is older but consistently maintained, and administration has shown a willingness to listen when concerns come from families. The strongest fit is for families that will visit, participate in activities, and partner with the facility to design and monitor daily routines. Those who expect flawless first impressions or pristine, hospital-like environments should temper expectations.

Alternatives should be considered for families expecting universal cleanliness, rigorous safety standards, and consistently responsive administration. If a loved one demands near-perfect communication, rapid issue resolution, and a culture with zero tolerance for disrespectful or unreliable staff, other communities may serve better. Also, if the resident requires highly specialized care beyond what the current respiratory or medical teams routinely deliver, it could be prudent to compare options with a facility known for stable staffing and transparent family updates. In short, Ferncrest can deliver on care and engagement, but not every family will find the operating tempo comfortable or dependable enough.

Pros come from several threads. Residents uniformly note that care teams - especially CNAs and nurses - treat residents with kindness and go the extra mile, making day-to-day life more bearable and humane. The facility's environment is kept clean and orderly in many encounters, and the building is consistently maintained despite its age. Administrative leadership has shifted in recent years, bringing dedicated social workers and a more engaged activities department, which translates into more meaningful programming and better family communication. Families often point to the openness of administration, quick responsiveness to concerns, and a culture that emphasizes medical quality of life alongside routine care.

However, the downside is equally clear in wide variance. Several reports describe persistent odors, cleanliness lapses, or unsafe conditions that undermine trust. Communication can be inconsistent, with phone lines that fail to connect and staff sometimes appearing rude or inattentive, leaving families feeling shut out. Staff experience levels vary, and accountability for errors or neglect can feel absent when concerns are voiced. Financial or administrative missteps, such as inappropriately handling a resident's funds or end-of-life arrangements, have left lasting damage in some family narratives. The strongest warning signs are a pattern of unresponsiveness, unsafe environments, and a culture where feedback is not valued or acted upon.

Still, the bright spots matter and can offset many drawbacks when a plan is in place. The presence of a proactive nursing team, respiratory specialists, and a broad slate of activities can substantially elevate quality of life, particularly for residents who value social engagement as part of recovery or ongoing care. The new administration's emphasis on qualified staff and attentive care creates a path to improvement, especially if families demand and sustain oversight. The key is to couple trust with structure: insist on a designated point person for daily updates, request formal care conferences, and set clear response timelines. Regular family involvement, tours at different hours, and reviewing care plans can turn volatile perceptions into manageable, trackable outcomes.

From a decision standpoint, Ferncrest Manor should be considered by those who can commit to hands-on advocacy and who want a facility with genuine, caring frontline staff and active resident engagement, tempered by a readiness to address gaps head-on. It is less suitable for families needing relentless cleanliness uniformity, perfectly consistent staffing, and flawless communication without frequent prompts. Prospective residents should visit multiple times, ask to meet the administrator and floor nurses, and seek recent evidence of improved staffing and safety practices. Prepare a list of non-negotiables - response times, care planning, and transparency - and use it to benchmark Ferncrest against nearby communities. When in doubt, shadow a night shift and request a trial period to assess whether the care rhythm aligns with the loved one's needs.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Orleans International (19 miles away) New Orleans International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ferncrest Manor Living Center in New Orleans, LA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities designed to enhance the quality of life for residents. These include a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for recreational activities. There is also a fitness room to promote physical health and wellness, along with outdoor spaces such as gardens for enjoying fresh air and sunshine. Residents can enjoy delicious meals in the dining room with restaurant-style dining, prepared by skilled chefs who accommodate special dietary restrictions. For relaxation and leisurely activities, there is a small library available. Wi-Fi/high-speed internet is provided throughout the community to keep residents connected with their loved ones.

The community also offers various care services to meet the individual needs of each resident while ensuring their safety and well-being round-the-clock. A 24-hour call system provides immediate assistance whenever needed, while 24-hour supervision ensures constant monitoring for added security. Trained staff members are available to provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management services are provided to ensure proper administration of medications, while diabetes diets are accommodated for those with specific dietary needs. The community also encourages mental wellness through specialized programs.

Ferncrest Manor Living Center understands the importance of maintaining an active social life and offers numerous activities for residents to engage in. The concierge services make it easy to plan day trips and outings to explore nearby attractions. Resident-run activities allow residents to take charge and organize events according to their interests, fostering camaraderie among peers within the community. Additionally, there are scheduled daily activities organized by the staff members.

In terms of convenience, Ferncrest Manor Living Center has two nearby pharmacies that provide easy access to medication and healthcare needs. There is also a variety of dining options nearby for residents to explore, along with places of worship for those who desire spiritual fulfillment.

With its comprehensive amenities, care services, and focus on promoting an active and fulfilling lifestyle, Ferncrest Manor Living Center offers a welcoming and comfortable environment where residents can thrive and enjoy their golden years.

Nearby Places of Interest

Places of Worship

  • City Church Of New Orleans (1.1 miles)
  • St Andrew the Apostle School (10.8 miles)

Pharmacies

  • Walgreens (2.3 miles)
  • Winn-Dixie (3.9 miles)
  • CVS Pharmacy (7 miles)
  • Walgreens (7.2 miles)
  • Walgreens (7.5 miles)
  • Walgreens (8.2 miles)
  • Winn-Dixie (8.4 miles)

Restaurants

  • Deanie's Restaurant (4.3 miles)
  • Zimmer's Seafood (8.2 miles)
  • Morrow's (9.4 miles)
  • The Elysian Bar (9.6 miles)
  • Buffa's Bar & Restaurant (10 miles)
  • Port of Call (10 miles)
  • Golden Lantern (10.1 miles)

Parks

  • Crescent Park (9.8 miles)
  • New Orleans City Park (10.6 miles)
  • Pig Newton Park (12.6 miles)

Cafes

  • Cafe Envie (10 miles)
  • CC's Community Coffee House (10.2 miles)
  • Cafe Du Monde (10.4 miles)
  • Cafe Du Monde City Park (10.6 miles)
  • French Truck Coffee (10.8 miles)
  • Starbucks (11.1 miles)
  • French Truck Coffee (11.7 miles)

Physicians

  • LCMC Health Cancer Care and Blood Disorders (10.3 miles)
  • O Sullivan, Jennifer Vigour Pediatrics (10.9 miles)
  • Heitmeier,Armani&Langhetee Medical &Surgical Eyecare (11.2 miles)
  • Southern Orthopaedic Specialists (12.9 miles)

Hospitals

  • SE Louisiana Veterans Hospital (11.2 miles)
  • LSU Medical - 1400 Poydras (11.3 miles)
  • Seaside Hospial (11.5 miles)
  • St Charles Surgical Hospital (12 miles)

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