Ferncrest Manor Living Center in New Orleans, LA

Ferncrest Manor Living Center is a nursing home community in New Orleans, LA.

Information last verified: January 18, 2026

14500 Haynes Boulevard, New Orleans, LA 70128

For more information about senior living options: (866) 208-4318

3.2 from 100 reviews

5 stars

40

4 stars

12

3 stars

11

2 stars

6

1 stars

31

Overall Review of Ferncrest Manor Living Center

common 28 reviews mention this

Staff care and responsiveness vary

Residents and families describe both excellent caregiving and serious staffing frustrations.

Many reviews say nurses and other staff work to make residents comfortable, answer questions, and keep families informed. Several visitors also call out specific care attention, including CNA support and respiratory staff involvement. Other reviewers report problems like rude behavior, residents left unattended, and difficulty getting staff to respond by phone or address concerns.

caveat 12 reviews mention this

Cleanliness is mixed

Cleanliness expectations are inconsistent across resident and visitor accounts.

Some residents and families describe the building as clean, including praise that it does not smell like a typical nursing home. Others report strong odors, dirty bathrooms, and unclean rooms, with one review describing urine-soaked items. A few comments also note the facility’s older building but say it is well maintained, which helps explain why experiences are polarized.

caveat 3 reviews mention this

Communication issues come up

Several families report trouble reaching the facility and getting basic access.

Some reviewers say the facility would not provide a wifi password for a resident to watch TV. Others describe repeated phone calls going unanswered or being hung up on, and mention frustration that they could not get updates. There are also comments about frequent calling when trying to reach someone, which adds to the overall theme of communication problems for families.

common 5 reviews mention this

Activities keep residents engaged

Families often notice organized activities and holiday events.

Reviews mention facility-sponsored engagement like celebrating holidays and hosting gatherings with games. Others describe an activities department that feels engaging, and note that daily activities help residents look happy and content. While activity-focused experiences are positive in these accounts, they appear alongside mixed reports about day-to-day care and cleanliness.

differentiator 8 reviews mention this

Nursing and respiratory care are highlighted

Residents and families point to hands-on nursing and respiratory involvement.

Some reviews specifically mention nurses helping during recovery and give credit for making stays more comfortable. Others highlight CNA care or respiratory staff being thorough and hands-on. A minority of comments are sharply negative about outcomes after stroke or concerns about neglect, but overall the most repeated care theme centers on day-to-day nursing support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

200 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

New Orleans International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

City Church Of New Orleans (1.1 miles)
St Andrew the Apostle School (10.8 miles)

Pharmacies

Walgreens (2.3 miles)
Winn-Dixie (3.9 miles)
CVS Pharmacy (7 miles)
Walgreens (7.2 miles)
Walgreens (7.5 miles)
Walgreens (8.2 miles)
Winn-Dixie (8.4 miles)

Restaurants

Deanie's Restaurant (4.3 miles)
Zimmer's Seafood (8.2 miles)
Morrow's (9.4 miles)
The Elysian Bar (9.6 miles)
Buffa's Bar & Restaurant (10 miles)
Port of Call (10 miles)
Golden Lantern (10.1 miles)

Parks

Crescent Park (9.8 miles)
New Orleans City Park (10.6 miles)
Pig Newton Park (12.6 miles)

Cafes

Cafe Envie (10 miles)
CC's Community Coffee House (10.2 miles)
Cafe Du Monde (10.4 miles)
Cafe Du Monde City Park (10.6 miles)
French Truck Coffee (10.8 miles)
Starbucks (11.1 miles)
French Truck Coffee (11.7 miles)

Physicians

LCMC Health Cancer Care and Blood Disorders (10.3 miles)
O Sullivan, Jennifer Vigour Pediatrics (10.9 miles)
Heitmeier,Armani&Langhetee Medical &Surgical Eyecare (11.2 miles)
Southern Orthopaedic Specialists (12.9 miles)

Hospitals

SE Louisiana Veterans Hospital (11.2 miles)
LSU Medical - 1400 Poydras (11.3 miles)
Seaside Hospial (11.5 miles)
St Charles Surgical Hospital (12 miles)

Frequently Asked Questions

Where is Ferncrest Manor Living Center?

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