Abode Inc

Pros

• They are always super convenient for in-and-out purchases.
• The store stays open during normal hours.
• The auto parts store is a great addition to the community.
• The staff are nice, helpful, and friendly.
• The service is great, with prompt, friendly, and knowledgeable help.
• The employees are very helpful.
• The staff are friendly and professional.
• The AC recharge service works great.
• They have a great selection and prices.
• The staff are polite and helpful.
• They are very knowledgeable.
• Tony is great, helpful, and hardworking.

Cons

• The customer had an unpleasant, unprofessional experience with a manager who was rude, impatient, condescending, and on her phone, and they will not be returning.
• A reviewer alleges that Carlos at this location engaged in theft by returning a compressor to himself and keeping the money, and they say they will never patronize O'Reilly's again.
• The reviewer describes very disappointing customer service for an elderly disabled man who asked for help with 140 dollars worth of spill cleanup granules and received no real assistance.
• A reviewer notes inconsistent service, stating that staff are sometimes helpful and other times not so much.
• A reviewer complains that the store closes before the posted closing time.

Review

A long-running customer base at this O'Reilly Auto Parts location has learned to rely on its broad selection and everyday convenience, but the reviews also reveal bumps in the road that can color a visit just as much as the parts themselves. Many shoppers describe the store as a dependable, easy-in, easy-out place to grab what they need for several different vehicles. The frequent comments about having parts "easy to access," the convenience of in-and-out purchases, and the reassurance of normal, predictable hours paint a picture of a store that fits comfortably into daily life. For numerous customers, the experience is consistently positive: the parts are readily available, the prices are reasonable, and the store is seen as a valuable community resource.

A defining strength across a large portion of the feedback is the staff. Reviewers repeatedly praise friendly, helpful, and knowledgeable employees who can steer customers toward the right products and offer practical guidance. Phrases like "friendly and helpful staff," "very knowledgeable," and "they're always friendly, helpful and knowledgeable" echo through many entries. Several specific mentions highlight staff who go beyond basic service: one reviewer recalls a team member filling a freon recharge on a hot day, another notes a staffer who actively helps with AC issues, and others credit the team with quick, courteous, and trustworthy assistance. The consensus across many comments is that the people behind the counter make a real difference in how smoothly a visit goes.

In addition to everyday help, several customers highlight moments where store personnel delivered hands-on support. There's appreciation for the practical touch - having someone come out to the vehicle, advise on the right part, or assist with a service task rather than leaving a customer to figure things out alone. Positive experiences frequently emphasize teamwork and a commitment to getting customers back on the road quickly. References to a broad catalog of parts, the ability to locate what's needed, and the willingness to "save a buck" when possible all contribute to a sense that this location is not just a parts cache but a place where the staff genuinely tries to add value for car owners.

However, the reviews aren't uniformly glowing. One review describes a highly negative personal interaction with a manager, portraying the encounter as rude, impatient, condescending, and distracted by a phone. That experience stands out because it clashes so sharply with the more common theme of helpful, cheerful service. The reviewer who posted this account indicates they will not be returning to that store, underscoring how a single difficult interaction can color a customer's entire impression. It serves as a reminder that even a single staff member's demeanor can have outsized effects on loyalty.

There are also more routine but meaningful service gaps described. A notable critique involves a failure to assist with a heavy purchase; an elderly, disabled customer asked for help obtaining 140 dollars worth of heavy bags, but the response was a disheartening lack of assistance. While many reviews celebrate proactive help and knowledgeable guidance, this account highlights that not every visit meets the same standard of customer care, especially when tasks require extra effort or accommodations.

Operational snags appear in a few posts as well. A reviewer points to a discrepancy between posted closing times and the actual closing time on a given day, lamenting that the store appeared closed at a time when it should have been open, which can be frustrating after a long day or a busy shopping trip. Another post contains a strong accusation about a specific staff member, describing alleged dishonest conduct and a tense resolution with management, while also noting that the store leadership reportedly addressed the situation. The overall takeaway is that while most experiences at this location tend to be positive, there are real incidents - both interpersonal and procedural - that can undermine customer confidence and lead to mixed feelings about the store.

Taken together, the collection of reviews paints a nuanced portrait of this O'Reilly Auto Parts location. For many customers, it remains a reliable and well-regarded stop for a wide range of automotive needs, with a staff that is frequently described as friendly, knowledgeable, and helpful. The store's convenience, breadth of inventory, and commitment to customer service are clear positives that keep people coming back. Yet the feedback also makes clear that consistency matters: how a single manager or an isolated incident is handled, how staff respond to elderly or disabled customers needing assistance, and even how the hours are observed can all sway a customer's lasting impression. For shoppers who prize quick, informed service and a broad selection, this location is often worth a visit; for those who encounter a negative interaction or a miscommunication about hours, the impact can be enough to rethink a return. In the end, the store's community of customers seems to reflect a blend of appreciation for reliable parts and advice, with a continued call for consistently respectful, attentive service across all staff and shifts.

Pharmacies

• Walgreens (1.4 miles)
• Winn-Dixie (1.7 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (5.1 miles)
• Walgreens (5.6 miles)
• Winn-Dixie (6.5 miles)

Restaurants

• Deanie's Restaurant (1.8 miles)
• Zimmer's Seafood (5.6 miles)
• Morrow's (6.7 miles)
• The Elysian Bar (6.9 miles)
• Buffa's Bar & Restaurant (7.3 miles)
• Port of Call (7.3 miles)
• Golden Lantern (7.4 miles)

Places of Worship

• City Church Of New Orleans (1.9 miles)
• St Andrew the Apostle School (8.5 miles)

Parks

• Crescent Park (7.2 miles)
• New Orleans City Park (8 miles)
• Pig Newton Park (9.9 miles)

Cafes

• Cafe Envie (7.4 miles)
• CC's Community Coffee House (7.6 miles)
• Cafe Du Monde (7.7 miles)
• Cafe Du Monde City Park (8 miles)
• French Truck Coffee (8.1 miles)
• Starbucks (8.7 miles)
• French Truck Coffee (9 miles)

Physicians

• LCMC Health Cancer Care and Blood Disorders (8 miles)
• O Sullivan, Jennifer Vigour Pediatrics (8.5 miles)
• Heitmeier,Armani&Langhetee Medical &Surgical Eyecare (8.8 miles)

Hospitals

• SE Louisiana Veterans Hospital (8.5 miles)
• LSU Medical - 1400 Poydras (8.7 miles)
• Seaside Hospial (9.2 miles)
• St Charles Surgical Hospital (9.3 miles)