366 Webb Smith Drive, Colfax, LA 71417
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There are vivid and conflicting impressions from several family members about Colfax Reunion Nursing & Rehab Shearon Decker. On one hand, there are moments of heartfelt appreciation and genuine care from some staff, and on the other, there are strong frustrations about the environment, routines, and basic daily care. Taken together, the comments sketch a facility that can feel supportive in moments, but also seriously lacking in several fundamental areas of resident well?being.
A number of people singled out individuals who made a real difference with their listening and advocacy. Shearon Decker, in particular, is remembered for listening to the families' concerns about their loved one and offering a compassionate presence during a difficult time. Another standout was Melissa Brett, who helped transport the loved one to and from appointments, a role that families valued as essential to keeping their relative connected to ongoing medical care. Beyond these two, there were "many more people" who contributed in small but meaningful ways, illustrating that there are caregivers and staff who earn residents' trust and appreciation.
However, the overall environment was described in stark terms as feeling more like a jail than a home. Families expressed a sense of restriction that limited their loved one's freedom and comfort: residents could not go outside when they wished, and the idea that a chair in the room was not permitted underscores a broader sense that personal autonomy was being curtailed. One family member fought to give their loved one a view of nature, bringing in a chair so he could look out at birds and squirrels, only to find that the reality in daily life didn't always support those kinds of small, dignity-affirming freedoms.
There were concrete concerns about cleanliness and care routines. Families reported incidents where their loved one's laundry was mishandled - items placed in a barrel for washing despite a sign stating that family members would wash laundry themselves. More troubling were claims that loved ones were sent out of the facility dirty and smelling as if they had not been bathed. These details point to gaps in basic hygiene and retention of residents' dignity, and they cast a long shadow over the care experience for many families.
Amid the criticisms, there is also a strong positive note about the Social Services contact, Helene. She was described as AMAZING and as someone who went above and beyond to advocate for the father, making his stay bearable. Families felt that Helene's efforts helped them navigate the facility's maze and ensured their loved one received attention and support when they needed it most. While Helene's advocacy stood out as a bright spot, other staff were described as "okay" or "not something to write home about," and there was a clear call for accountability and continued improvement across all areas of the operation.
The overall message includes a candid admission that there is "an extreme amount of room for improvements in all services they are providing." Even as some aspects were looking better than in the past - such as a noticeable improvement in the facility's smell and cleanliness compared with earlier visits - the reviewer insists there is substantial work to be done to bring every dimension of care up to a high standard. It's a nuanced portrait: progress is visible in some places, but critical lapses persist in others, and the tone remains one of concern about the facility's overall quality of care.
On the positive side, the staff that were observed to be professional and welcoming received particular praise. The reviewer highlighted the friendliness of the staff and the overall neat condition of the place. A standout CNA, Janet Jenkins, was described as professional and polite, and there is gratitude for her conduct in her role. Close to this praise is a note about the facility's appearance and atmosphere improving, with the commenter additionally crediting Janet Jenkins and, somewhat humorously, mentioning her husband, Mr. Stakkz, as contributing to the "smelling good and looking good" ambiance in the building. This combination of personal care and a cleaner environment is laid out as a clear positive counterpoint to the more troubling criticisms.
Taken together, the reviews present Colfax Reunion Nursing & Rehab Shearon Decker as a facility with both bright spots and serious challenges. Compassionate individuals like Helene, Janet Jenkins, and Melissa Brett are remembered for their roles in supporting residents and families. Yet concerns about outside access, room accommodations, laundry handling, and overall care standards point to a need for meaningful improvements across the board. The message is not a simple condemnation or praise, but a call for holistic attention: to dignity, to autonomy, to cleanliness, and to consistent, compassionate care for every resident.
Colfax Reunion Nursing And Rehabilitation Center is a vibrant and welcoming assisted living community located in Colfax, LA. Our community offers a wide range of amenities to ensure that residents enjoy a comfortable and fulfilling lifestyle.
For those who love to look their best, we have an on-site beauty salon where residents can pamper themselves. Residents can also stay entertained with our cable or satellite TV options, gaming room, and small library. Our computer center is available for residents to stay connected with loved ones and surf the internet at their convenience.
Enjoying delicious meals is an important part of daily life at Colfax Reunion. Our dining room offers restaurant-style dining where residents can socialize and savor nutritious meals prepared by our skilled kitchen staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.
We understand the importance of maintaining physical fitness, which is why our community features a fitness room and wellness center where residents can engage in exercise programs designed to promote overall health and well-being. Outdoor spaces and gardens provide opportunities for relaxation amid nature's beauty.
Residents at Colfax Reunion can take advantage of housekeeping services to ensure their living space remains clean and tidy. Move-in coordination is available to assist new residents with a smooth transition into our community.
Our care services are designed to meet individual needs 24/7, offering assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the appropriate medications at the right time. We also offer specialized diabetes diets and accommodate special dietary restrictions.
Engaging in meaningful activities is integral to the happiness of our residents. Our concierge services help plan day trips for outings and adventures beyond our community grounds. Fitness programs cater to those looking for physical activity, while scheduled daily activities and resident-run initiatives provide opportunities for socialization.
Colfax Reunion Nursing And Rehabilitation Center boasts convenient access to pharmacies, restaurants, and places of worship nearby. Transportation arrangements, both community-operated and non-medical, are readily available for residents to run errands or attend doctors' appointments.
With Wi-Fi/high-speed internet services throughout the community, residents can stay connected with family and friends virtually anytime they desire.
At Colfax Reunion Nursing And Rehabilitation Center, we prioritize the comfort, well-being, and independence of our residents, providing exceptional care services and a plethora of amenities to create a fulfilling assisted living experience.
Colfax Reunion Nursing And Rehabilitation Center is located at 366 Webb Smith Drive, Colfax, LA 71417 in Grant Parish, Louisiana
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