Tioga Community Care Center in Pineville, LA
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5201 Shreveport Highway, Pineville, LA 71360
For more information about senior living options: (844) 490-3973
They have a great team and go out of their way to take good care of residents and meet many special requests. They have a lower staff turnover than average. The recent remodel is great, and the facility is kept spotless and fresh-smelling. The staff are pleasant and attentive to residents. The nursing staff are very knowledgeable. The grounds are clean and well-maintained. The facility is worthy of consideration.
They denied a bath to the grandmother on multiple occasions. They left the grandmother sitting in bed for four hours needing to use the bathroom after she called for help. They canceled the grandmother's important appointment without notifying ahead of time. The grandmother was exposed to Covid and contracted Covid. The supper was always cold. There are not enough nurses per ward. They do not call back to concerned family members with sufficient information. The response time to patients' needs is slow. The food is bland, uninteresting, and dry. A deceased person was carried out at mealtime through the corridors in front of residents' rooms. Things belonging to residents were missing weekly. There are too many automated lines and no one answers when calls are made.Tioga Community Care Center in Pineville is best suited for families that value a clean, well-kept environment and caregivers who consistently show up with courtesy and familiarity for residents. The place has a refreshed, well-maintained feel due to a recent remodel, and several staff members who have stayed with the center long enough to know steady routines and individual preferences. It works best for residents who don't require highly intensive, 24/7 nursing attention and for families who want reliable housekeeping, laundry, and a calm, orderly atmosphere. Those who need highly responsive, high-touch medical oversight or that one-on-one urgency in daily tasks may want alternatives.
On the positive side, Tioga earns points for a steady, caring staff underpinned by relatively low turnover compared with peers. Families repeatedly point to staff who are kind and attentive, with room-to-room familiarity that helps smooth daily life for residents. The remodeled common areas and consistently clean, fresh-smelling spaces contribute to a welcoming feel that can ease transitions for new residents. The laundry and housekeeping teams receive praise for keeping rooms and corridors orderly, which matters for dignity and comfort in daily living. In short, the facility's core strengths lie in human warmth, continuity of caregiving, and a bright physical environment.
However, a cluster of significant concerns tempers those strengths. Several reviews flag too few nurses per ward and slower-than-desired response times to resident needs, with family members reporting delayed call-backs and limited information during critical moments. Food quality appears inconsistent, with notes of bland or dry meals and occasions where meals arrive cold. A few distressing anecdotes describe care failures, such as a resident being denied a daily bath and being left to wait in distress for hours, plus a troubling instance of moving a deceased resident through public corridors during mealtime. Personal belongings going missing add another layer of risk for families seeking reassurance about safety and accountability. Taken together, these items illustrate a caregiving environment that can be capable but is vulnerable to gaps in day-to-day execution.
Those pros do not fully offset the main cons for families focused on reliable, high-urgency care. Cleanliness and a calm ambience do provide a solid foundation, and staff consistency helps with routine tasks and daily comfort. Yet the recurring themes of slow response, limited real-time communication, and inconsistent nourishment erode trust for residents with higher medical or daily support needs. When urgent assistance is required, or when there is medical complexity, the gaps in staffing and communication become material concerns that can disrupt a resident's safety and family peace of mind. The contrast between a bright remodel and the uneven immediacy of care is a critical lens for decision-makers.
Prospective residents or their loved ones who should scrutinize Tioga with precision include those who want a dependable, affectionate care staff and a clean, dignified living environment, but who can tolerate administrative hiccups if they are paired with strong oversight. It's wise to verify current nurse-to-resident ratios, request clear, scheduled family updates, and insist on documented response times for call bells. Review the dining program in advance - menus, meal times, and pathways to accommodate dietary restrictions - and observe a meal service if possible. Investigate policies around personal belongings, incident reporting, and how emergencies are escalated, so that any red flags are addressed before admission.
In the end, Tioga Community Care Center presents a practical option for families who prize atmosphere, housekeeping, and staff rapport, coupled with a willingness to engage actively in oversight to mitigate the documented weaknesses. If a family can accept the risk of slower responses and occasional lapses in daily care, and if they implement proactive checks - regular updates, clear care plans, and prompt escalation channels - Tioga can deliver a dignified, personable living environment. For those whose top priorities are consistently rapid caregiving, transparent communications, and highly reliable daily nursing, alternatives may deliver more predictable peace of mind.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alexandria International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Tioga Community Care Center in Pineville, LA is a vibrant and welcoming assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment for seniors, with fully furnished apartments that feature private bathrooms and cable or satellite TV.
Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services ensure that the apartments are always clean and tidy.
The community offers numerous opportunities for socialization and engagement. Residents can participate in planned daily activities as well as resident-run activities, ensuring that there is always something interesting to do. The gaming room, small library, and outdoor space provide additional options for relaxation and enjoyment. Scheduled daily activities keep residents active and entertained.
For residents who wish to maintain their physical fitness, there is a fitness room available, along with wellness programs focused on mental health. The beauty salon allows residents to pamper themselves and stay looking their best.
Transportation arrangements are made for both non-medical purposes and doctor's appointments, providing convenience and ensuring that residents can easily access the services they need. The community also operates its own transportation service.
In terms of care services, the Tioga Community Care Center ensures that residents receive assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure safety and proper administration of medications. Those with special dietary restrictions or diabetes diet requirements will be accommodated.
With nearby pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity, residents have easy access to essential services within the community.
Overall, the Tioga Community Care Center offers a supportive environment where seniors can thrive physically, socially, and emotionally while receiving personalized care assistance tailored to their needs.
Tioga Community Care Center is located at 5201 Shreveport Highway, Pineville, LA 71360 in Rapides Parish, Louisiana
Tioga Community Care Center on seniors.fyi includes 10 photos including images showing decor, landscaping, outdoor, porch, interior, living room, indoor plants, lighting, and more.
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