Tioga Community Care Center

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  • Interior

    A spacious room featuring ceiling fans, a set of stairs, and various furniture arrangements.

  • Decor

    A cozy autumn porch adorned with potted plants and a decorative pumpkin.

  • Living Room

    A cozy seating area featuring patterned armchairs, greenery, and soft lighting.

  • Building

    A view of a building with a green roof and handicap accessible entrance during the evening.

  • Bedroom

    A cozy and well-furnished bedroom featuring a comfortable bed, a reading chair, and tasteful decor.

  • Windows

    A brightly lit therapy room equipped with various exercise equipment and a basketball hoop.

  • Landscaping

    A cozy brick house with a well-maintained garden and porch.

  • Outdoor

    Signage for Tioga Community Care Center, showcasing the entrance with landscaped surroundings.

  • Seating

    A cozy living room setup featuring comfortable seating and decorative elements.

Tioga Community Care Center

5201 Shreveport Highway, Pineville, LA 71360

For more information about senior living options: (844) 490-3973

3.5 from 11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Tioga Community Care Center

    Pros

    • pro The facility has a great team that goes out of its way to provide good care and meet residents' special requests.
    • pro The facility has lower staff turnover than average.
    • pro The recent remodel is great, and the facility is spotless and fresh smelling.
    • pro The Manor staff were mindful of residents' needs and wants.
    • pro Rooms were cleaned very well.
    • pro The laundry staff were very nice.
    • pro The nursing staff were very knowledgeable.
    • pro Georgia and all CNAs were very helpful.
    • pro The grounds were clean and well-maintained.
    • pro The PT department was great.

    Cons

    • pro The facility denied a bath to the grandmother on multiple occasions.
    • pro The facility left her sitting in bed for four hours needing to use the bathroom after repeated calls for help.
    • pro The facility canceled an important appointment without notifying ahead of time.
    • pro The meals were consistently cold.
    • pro The resident was exposed to COVID-19 and contracted the virus at the facility.
    • pro There are not enough nurses per ward, leading to slow response times.
    • pro The staff does not call back with sufficient information to families.
    • pro A deceased person was wheeled through the corridors during mealtime in front of residents.
    • pro There are too many auto-attendant lines and no one answers when calling.
    • pro Personal belongings go missing weekly, suggesting something is not right.

    Review

    The collection of reviews paints a picture of a care facility in Central Louisiana that elicits strong, often conflicting feelings from families and visitors. On the one hand, there are mentions of kindness, attentiveness, and a facility that has improved in appearance and cleanliness. On the other hand, there are serious concerns about basic care, safety, communication, and the overall consistency of service. Taken together, the set of impressions reveals a place that can feel hopeful and reassuring at times, yet distressing and inadequately responsive at others, depending on when and where within the facility one observes.

    Several reviewers describe experiences that would alarm many families. A particularly troubling thread centers on neglect in daily essentials: one resident's family reports being denied a daily bath multiple times despite a skin condition and cancer treatments, leaving the person to wait for hours to use the bathroom after repeated calls for help. There are also accounts of important appointments being canceled without advance notice, and a resident being exposed to and contracting Covid. Food quality is another recurring grievance, with meals described as consistently cold, bland, or dry, which is especially concerning when a resident has a poor appetite. There are even raw reminders about the realities of elderly care, such as a deceased resident being moved through hallways during mealtime, which some readers find inappropriate or disrespectful. In short, some experiences raise questions about basic dignity, comfort, and infection control.

    Communication and staffing emerge as another common thread. Reviewers frequently point to not having enough nurses per ward, slow response times to patient needs, and insufficient follow-up with families. When families do try to reach staff, the feedback they receive can feel delayed or vague, leaving loved ones anxious about status updates and care decisions. One reviewer even describes an overly automated phone system that makes it hard to get through when help is needed. Taken together, these comments suggest a pattern where staff workload and limited staffing levels can hinder timely care and effective communication, increasing family worry and uncertainty about a loved one's day-to-day experience.

    Amid these concerns, there are equally strong voices praising aspects of the facility. A number of reviews highlight a friendly, supportive staff who are able to meet many special requests and show genuine care. Some residents' families describe staff as mindful of needs, with particular staff members named as helpful and compassionate. The cleanliness and upkeep of the facility also receive emphasis, including mentions of spotless rooms, well-maintained grounds, and a remodeled, fresh-smelling environment. One reviewer notes a lower turnover rate for staff compared with average, suggesting a stable team that can cultivate trust over time. In these accounts, the staff's warmth and the physical improvements stand in contrast to the more troubling care-related experiences reported elsewhere.

    There is a sense of variability across the experience timeline and perhaps across different units or shifts. Several reviews recount high praise: attentive aides, knowledgeable nursing staff, and a sense of being well cared for on certain days or by particular departments. Another reviewer calls the Manor a "great place" with strong recommendations, positive remarks about physical therapy, and gratitude toward a well-regarded staff member (Mrs. Susan) and the PT department. Yet other voices remind readers that the overall picture is not uniformly positive; even within the same facility, opinions about food quality, responsiveness, and safety differ markedly from one review to the next. This suggests that individual experiences, specific staff on duty, or the particular unit a resident is in can dramatically affect satisfaction and perceived quality of care.

    Some reviewers broaden the lens beyond day-to-day care to reflect on the broader ecosystem of long-term care in the region. One person points to online listings and state reports as a resource for families considering placement, implying that external data can reveal patterns of negligence or fines that are not always evident from personal visits. This cautionary note aligns with the more critical experiences described, underscoring the importance of due diligence, comprehensive questions, and ongoing monitoring when choosing a facility for a loved one. The combination of positive personal interactions and alarming gaps in care illustrates the complex reality many families face when balancing comfort, safety, and dignity in senior care.

    In conclusion, the reviews depict a facility with clear strengths and notable shortcomings. On the plus side, families frequently commend clean, updated surroundings, a steady, caring staff in some instances, and moments of genuine attentiveness that can make a meaningful difference in a resident's daily life. On the downside, there are recurring concerns about inadequate staffing, slow or incomplete communication with families, missed or delayed care tasks such as bathing and assistance with bathroom needs, and issues around meals and infection control. For families exploring care options, the message is clear: visit personally, ask direct questions about staffing ratios and response times, inspect meals and dining routines, review recent carefully documented state or regulatory reports, and gauge whether the facility's culture and practices align with their loved one's needs and values. The mix of praise and alarm in these accounts invites careful consideration and ongoing oversight to ensure safety, dignity, and quality of life for residents.

    Features

    Housing

    • 154 resident community capacity 154 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Alexandria International (8 miles away) Alexandria International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Tioga Community Care Center in Pineville, LA is a vibrant and welcoming assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment for seniors, with fully furnished apartments that feature private bathrooms and cable or satellite TV.

    Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services ensure that the apartments are always clean and tidy.

    The community offers numerous opportunities for socialization and engagement. Residents can participate in planned daily activities as well as resident-run activities, ensuring that there is always something interesting to do. The gaming room, small library, and outdoor space provide additional options for relaxation and enjoyment. Scheduled daily activities keep residents active and entertained.

    For residents who wish to maintain their physical fitness, there is a fitness room available, along with wellness programs focused on mental health. The beauty salon allows residents to pamper themselves and stay looking their best.

    Transportation arrangements are made for both non-medical purposes and doctor's appointments, providing convenience and ensuring that residents can easily access the services they need. The community also operates its own transportation service.

    In terms of care services, the Tioga Community Care Center ensures that residents receive assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure safety and proper administration of medications. Those with special dietary restrictions or diabetes diet requirements will be accommodated.

    With nearby pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity, residents have easy access to essential services within the community.

    Overall, the Tioga Community Care Center offers a supportive environment where seniors can thrive physically, socially, and emotionally while receiving personalized care assistance tailored to their needs.

    Nearby Places of Interest

    Pharmacies

    • Fred's Pharmacy (0.1 miles)
    • Good Neighbor Pharmacy (1.9 miles)
    • Rays Pharmacy (1.9 miles)
    • Walmart Pharmacy (2.6 miles)
    • Walgreens (2.6 miles)
    • Super 1 Pharmacy & Optical (2.9 miles)
    • Super 1 Foods (2.9 miles)

    Restaurants

    • Hibachi Express (0.3 miles)
    • Los Portales (2.5 miles)
    • McDonald's (2.5 miles)
    • Outlaw's BBQ (2.6 miles)
    • Red River Seafood & Steakhouse (2.7 miles)
    • Arby's (4.4 miles)
    • McDonald's (4.5 miles)

    Places of Worship

    • United Pentecostal Church (0.4 miles)
    • Louisiana District Women's Ministry (0.5 miles)
    • United Pentecostal Church District Headquarters Camp Grounds Pineville (0.5 miles)
    • Parish Of Rapides (0.8 miles)
    • Southern Baptist Convention (1.9 miles)
    • General Conference Of Seventh-Day Adventists (2.2 miles)
    • Evergreen Presbyterian Ministries (2.8 miles)

    Hospitals

    • Promedix Hospital Service (1.7 miles)
    • Alexandria Va Medical Center (2.6 miles)
    • Caring Choices Of Pineville (4.7 miles)
    • Rapides Women's and Children's Hospital (5.5 miles)
    • Riverside Hospital (6.9 miles)

    Physicians

    • Lagniappe Hearing (2.6 miles)
    • Cenla Occupational Medicine Services (2.7 miles)
    • CHRISTUS Family Medicine Center - Pineville (4.6 miles)
    • Premier Care Family Medicine (4.9 miles)
    • Terry C Texada MD (5 miles)
    • Cenla Heart Specialists (5.4 miles)
    • Acadian Oral Surgery (5.4 miles)

    Cafes

    • Tamp & Grind Coffee (5.6 miles)
    • A Coffee Shop (6.4 miles)

    Transportation

    • Brown's Cab And Shuttle (5.8 miles)

    Frequently Asked Questions

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