8275 Highway 165, Pollock, LA 71467
For more information about senior living options: (844) 490-3973
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The staff are very nice and helpful, and the sign-in process is easy to follow. The facility is nice and clean, with caring staff taking good care of residents such as Deacon Gerald Jones. It is described as the best nursing home in Central Louisiana, with stringent COVID precautions and no reported positive cases. The reviewer would recommend this nursing home over any in the state.
The reviewer stated that staff were extremely disrespectful and inconsiderate and that staffing was very neglectful, with the client neglected in medications, bathing, and bed cleaning. The reviewer claimed staff ignored a client with very low blood pressure, with two aides and a nurse handling the measurement and showing disrespect toward the client and family. The reviewer described an incident where a client was found struggling in the bathroom, and staff responded with anger and dismissiveness when asked for medical care and medication adjustments. The reviewer said they are disgusted with the care and staffing at Wood Haven Nursing Home in Pollock, LA. The reviewer alleged that staff were not feeding patients who can't speak, and that this situation was discovered yesterday. The reviewer noted a stomach bug circulating at the facility, implying concerns about health and safety. The reviewer indicated their experience could have been much better and that they wouldn't recommend the facility.Across a range of experiences, Wood Haven Nursing Home in Pollock, Louisiana has drawn both high praise and serious concern from families and visitors. On the positive side, several accounts describe a welcoming, clean environment with helpful staff and straightforward processes for visitors. One reviewer emphasized that the staff are very nice and easy to interact with at sign-in, while another praised the facility as a good place where their uncle, Deacon Gerald Jones, is being cared for. The tone here is appreciative: the facility is described as clean, the people as kind, and the overall experience as dependable and reassuring for families who are trying to navigate care for a loved one. In the Central Louisiana area, at least one voice even claimed that the nursing home is "BY FAR the best" around, noting that it has taken every precaution regarding COVID and reportedly has no positive cases - a claim that underscored a sense of safety and diligence in infection control.
Further positive remarks reiterate a similar sentiment: staff are described as very nice and helpful, the sign-in process is easy to follow, and the care of loved ones is acknowledged with gratitude. In these perspectives, the facility is portrayed as a place where residents are in good hands and where family members feel comfortable recommending it to others. The combination of a clean environment, courteous personnel, and visible attention to procedures seems to contribute to a sense of trust and satisfaction among some residents and their families.
Yet alongside the praise there is a starkly contrasting set of experiences. Another reviewer states that their experience "could have been much better" and explicitly says, "I wouldn't recommend" the facility. While not detailing every shortcoming, this voice signals a sense of disappointment and suggests that the level of care and engagement did not meet their expectations or needs. The negative experience stands in tension with the more glowing assessments, highlighting that care quality can be highly variable from one vantage point to another within the same facility.
The most detailed and troubling account paints a picture of neglect and disrespect that deeply concerns families. According to this reviewer, the staff were inattentive in critical areas such as medications, bathing, and bed cleaning, with specific moments described where a resident in the dining room or elsewhere encountered troubling lapses in care. The report recounts blood pressure checks performed sequentially by multiple aides and a nurse, followed by anger and an apology after, which the reviewer frames as emblematic of a pattern of disrespect. A particularly alarming incident involved a caregiver finding a client struggling to exit a bathroom and attempting to arrange medical attention, only to encounter frustration and a holiday-related excuse from staff about whether there would be places to transport the patient. The reviewer recounts that the patient spent three weeks in the hospital and returned to the nursing home only to become ill again with a stomach bug spreading through the facility. The caregiver, who has worked with the affected clients for five years, describes the situation as "disgusted with the care and staffing" and emphasizes that respect and reliable care are non-negotiable requirements in any facility.
This more severe account emphasizes a broader concern beyond a single incident: the ongoing reliability of care, timely medical intervention, and sensitivity to residents' needs. The caregiver's perspective highlights the emotional toll on families when they must intervene to ensure that a loved one receives appropriate attention and treatment. It also raises questions about how staff communicate during holidays or busy periods, how quickly doctors' orders are acted upon, and how infection control is managed when illnesses circulate within the home. Taken together, the narrative suggests that while some residents may experience compassionate, clean, and well-organized care, others encounter gaps in attention, disrespect, and potentially dangerous delays in necessary treatment.
In sum, the sentiments expressed about Wood Haven Nursing Home are not uniform. Several reviewers celebrate a clean facility, courteous and accessible staff, and robust COVID precautions, painting a picture of a safe, well-run home for their loved ones. Others describe experiences of neglect, disrespect, and inadequate responses to medical and daily-care needs, culminating in hospitalization and ongoing illness for a resident. The tension between these viewpoints underscores the variability that families can observe when evaluating long-term care environments. It also points to the critical importance of clear communication, consistent caregiving standards, and accountability within nursing homes, where the difference between good and poor care can hinge on day-to-day interactions and the responsiveness of the care team.
For families and guardians considering Wood Haven or any similar facility, these reviews suggest several precautionary steps. Prospective visitors might prioritize tours that observe how staff interact with residents, verify current infection-control practices, and ask direct questions about how medications, meals, hygiene, and routine monitoring are coordinated. It also helps to seek out multiple sources of feedback - talking with staff, current residents, and other family members - to gain a fuller understanding of what daily life looks like in practice, especially for residents who cannot speak for themselves. In the end, the goal is to identify a care environment where cleanliness, kindness, timely medical attention, and respectful treatment form a consistent standard across all days and shifts.
103 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alexandria International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woods Haven Senior Citizens Home in Pollock, LA is a vibrant and welcoming assisted living community designed to provide exceptional care and support to senior residents. Our community offers an array of amenities that cater to the needs and preferences of our residents.
Living at Woods Haven, seniors can take advantage of various amenities such as a beauty salon, cable or satellite TV in their fully furnished apartments, and access to community-operated transportation for convenient outings. Our computer center enables residents to stay connected with loved ones while our Wi-Fi/high-speed internet ensures they can enjoy online activities.
Residents can indulge in delicious meals prepared by our skilled culinary team in our restaurant-style dining room. We accommodate special dietary restrictions and provide diabetes diets to ensure everyone's nutritional needs are met. Additionally, our small library provides a cozy space for reading enthusiasts.
Exercise and wellness are essential components of our community, which is why we have a fitness room, garden area, and wellness center available for residents to engage in physical activities or relax outdoors. For mental wellness, we offer a mental wellness program that includes stimulating activities and concierge services.
Our dedicated staff is available 24/7 to provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments.
At Woods Haven Senior Citizens Home, we prioritize the well-being and happiness of each resident. Our scheduled daily activities encourage socialization among seniors while planned day trips offer opportunities for exploration outside the community. Residents also have the freedom to organize resident-run activities according to their interests.
If you're looking for an assisted living community that offers exceptional care services alongside a range of amenities designed for comfort and engagement, look no further than Woods Haven Sr Citizens Home in Pollock, LA. Join us today for a fulfilling senior living experience filled with enriching moments and lasting friendships.
Woods Haven Sr Citizens Home is located at 8275 Highway 165, Pollock, LA 71467 in Rapides Parish, Louisiana
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