Lexington House

Pros

• The staff at Lexington House were described as friendly and accommodating, providing helpful assistance and immediate answers to questions.
• The facility was noted for its clean and comfortable rooms, contributing to a pleasant atmosphere.
• Residents have access to a variety of dining options, including a regular menu and a café with additional choices like hamburgers and salads.
• The exterior of the facility is well-kept, with new flowers in the flower beds enhancing its appearance.
• Activities are organized for residents, ranging from personal to group events, indicating an effort to engage them in social interactions.
• Visitors appreciated the cleanliness of the facility during their visits, noting that regular cleaning took place.

Cons

• The rooms at Lexington House are minimal and poorly maintained, with uninspected beds that squeak.
• The floors and repairs in the rooms are inadequately kept up, creating an unwelcoming environment.
• The use of surgical gloves to stop a hole in the ceiling around a fire sprinkler head reflects poor maintenance standards.
• The Director of Nursing (DON) is difficult to deal with, and the administrator is rarely seen.
• The house doctor is seldom present, leading to inadequate medical care for residents.
• CNAs lack proper training, which negatively impacts resident care.
• Staff members frequently use cell phones during medication distribution and while attending to residents, showing a lack of professionalism.
• There appears to be little effort made to provide extra support or comfort for residents, allowing them to suffer in pain without timely assistance.
• Instances of neglect were observed, including patients being left saturated in urine for extended periods.
• Staff members seem more focused on their jobs than providing compassionate care for the residents who nurtured previous generations.

Review

The reviews regarding Lexington House in Alexandria reveal a complex landscape of experiences that paint both positive and negative aspects of the facility's operations and care for its residents. On one hand, some visitors report a pleasant atmosphere characterized by friendly staff, accommodating management, and a well-maintained environment. The manager is frequently praised for her attentiveness and thorough knowledge, providing helpful answers to inquiries and fostering a sense of community within the facility. The aesthetic appeal of the grounds, enhanced by fresh flowers in the flower beds and an overall clean interior, contributes to the welcoming ambiance that many families appreciate when visiting their loved ones.

However, this glowing portrayal starkly contrasts with several grave concerns outlined by other reviewers. Criticism arises primarily around issues of cleanliness, maintenance, and inadequate care for residents. Reports indicate severe oversights in room upkeep—beds not being inspected leading to squeaks and discomfort—and extreme neglect observed in some patients who were left in soiled conditions for prolonged periods. These alarming accounts suggest a systemic failure to provide adequate hygiene and dignity to residents who have entrusted their care to this institution. It raises ethical questions about the standard of living provided to those who are often vulnerable due to age or health conditions.

Some reviews emphasize a lack of oversight from higher-level administrators like the Director of Nursing (DON) and the house doctor's rare presence as contributing factors to these shortfalls in care quality. Families expressing frustration describe interactions with management as challenging rather than supportive, further compounding feelings of helplessness regarding their loved ones’ safety and well-being within the facility. Additionally, there are mentions of untrained Certified Nursing Assistants (CNAs) whose practices appear less attentive or compassionate than expected in such sensitive environments.

Dining options at Lexington House receive mixed feedback; while some appreciated having access to both regular menus and alternative selections through a café offering burgers or pizza, others noted that food service remained stagnant without attempts to truly cater to resident preferences or needs properly. There appears little effort from staff members beyond routine tasks associated with meal delivery—reflecting an overarching sentiment among reviewers that additional engagement with residents is either insufficient or completely lacking.

Moreover, instances have been cited wherein staff conduct during work hours raised eyebrows— particularly regarding visible smoking habits just outside the building entrance which could adversely affect residents' comfort levels indoors. This raises concerns about professionalism among workers who should ideally maintain discretion around vulnerable populations they serve daily.

Ultimately, it becomes clear that while many families may find moments of satisfaction with individual staff interactions or certain amenities offered at Lexington House, there remains significant room for improvement across multiple areas relating significantly to resident care standards. Calls for reform reflect not only frustration but also an urgent plea for recognition amongst those tasked with ensuring dignity and respect within these walls—a standard that all too often feels compromised amid complaints about negligence towards resident welfare during critical times. Consequently, several caregivers express intentions to escalate their concerns through state services as they endeavor for systematic change at Lexington House that is desperately needed if it hopes to earn back trust within its community moving forward.

Pharmacies

• Magnolia Pharmacy (0.1 miles)
• Fusion Care Pharmacy (0.5 miles)
• Super 1 Foods Pharmacy (0.6 miles)
• Super 1 Foods (0.6 miles)
• Walmart Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)

Hospitals

• Riverside Hospital (0.1 miles)
• Christie St Francis Cabrini Hospital (2 miles)
• Rapides Women's and Children's Hospital (2.5 miles)

Physicians

• Griffin Family Medicine Clinic (0.2 miles)
• Griffin Family Medical Clinic (0.2 miles)
• Phoenix Family Life Center (0.2 miles)
• Allergy & Asthma Center (0.2 miles)
• Rhodes Pediatric Clinic (0.3 miles)
• Louisiana Allergy & Asthma Specialists (0.4 miles)
• Alexandria Foot Specialist (0.4 miles)

Places of Worship

• First Assembly of God (0.2 miles)
• Connect Church (0.2 miles)
• Wels (0.4 miles)
• Saint Rita Rectory (0.5 miles)
• Southern Baptist Convention (0.8 miles)
• Pentecostals of Alexandria (1 miles)
• One Life Church (1.5 miles)

Restaurants

• El Paso Mexican Grill & Bar (0.6 miles)
• Golden Corral (0.7 miles)
• Fatboy's (0.7 miles)
• Mandarin Chinese & Sushi (0.7 miles)
• D and M Snowcones (0.7 miles)
• Outlaw's Barbecue (0.8 miles)
• Little Caesars Pizza (0.9 miles)

Parks

• Compton Park (0.9 miles)

Cafes

• Boba Curiosi-Tea (1.8 miles)
• A Coffee Shop (1.9 miles)