Lexington House in Alexandria, LA

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Lexington House in Alexandria, LA

Information last verified:

16 Heyman Lane, Alexandria, LA 71303

For more information about senior living options: (844) 490-3973

4.7 from 109 reviews
5 stars
96
4 stars
6
3 stars
0
2 stars
0
1 stars
7

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Overall Review of Lexington House

Pros

  • pro The staff are friendly, attentive, and treat residents like family.
  • pro The facility is very clean and smells pleasant.
  • pro The care provided by the nursing and CNA staff is excellent and compassionate.
  • pro Families consistently feel welcomed and supported by the staff.
  • pro The admissions team is helpful and thorough.
  • pro The environment feels homey, with engaging activities and a calm atmosphere.
  • pro The staff go out of their way to ensure residents’ needs are met.
  • pro The building is well maintained, secure, and easy to navigate.
  • pro Residents’ rooms and living areas are kept neat, clean, and comfortable.

Cons

  • pro The reviewer notes a horrible experience for both residents and caregivers, citing abrupt transfers and a lack of clear communication.
  • pro Administrators like Mrs. Holstead and Justin McDaniel are described as making decisions that had lasting, negative consequences for families.
  • pro Nurses and CNAs are said to lack proper training on feeding tubes and ostomy care for residents with special needs.
  • pro Rooms are described as barely livable, with maintenance issues such as a ceiling hole and squeaky beds.
  • pro There are reports of urine- and feces-related neglect, with inadequate timely care for residents.
  • pro The director of nurses is described as very rude, and there are mentions of rude staff overall.
  • pro The facility is portrayed as needing major updates in cleaning and communication, failing to feel like a home.
  • pro Parking is problematic, with staff allowed to park up front and visitors struggling to find a spot.

Review

Lexington House in Alexandria is best suited for families seeking a warm, home-like senior living experience where attentive, friendly staff and a clean, social environment are the backbone of daily life. The community clearly serves residents who need skilled nursing or rehabilitation services but still want ample opportunities for personal interaction, activities, and family involvement. For many families, the draw is the combination of a welcoming atmosphere, diligent caregivers, and a setting that feels more like a well-kept home than a sterile institution. It is especially appropriate for those prioritizing strong interpersonal connections with staff, reliable housekeeping, and accessible therapy or rehab options within a cohesive campus.

That said, some families should consider alternatives or perform heightened diligence before enrolling. A notable segment will want to steer clear if the primary criterion is flawless administrative communication and unwavering transparency. Several reviews flag concerns about leadership visibility and responsiveness, including accounts of difficult or opaque transfers and disputes with administrators that can leave loved ones anxious or uninformed. If a resident’s care requires very tight supervision, consistent governance, or an explicit, easily traceable decision-making process, another option with a more demonstrable track record of accountable administration may be preferred. For those prioritizing modernized room sizes, minimal maintenance needs, or strictly regulated care protocols, it’s prudent to compare a few nearby facilities.

On the positive side, the strongest pull comes from the consistently strong bedside care and the cleanliness and safety embedded in daily routines. Families repeatedly praise the kindness and professionalism of nurses, CNAs, and support staff, noting a facility that feels welcoming from the moment entry is secured and doors are navigated with ease. The ambience matters too: no strong odors, well-kept rooms and common areas, and a generally homey, approachable vibe. The dining and social options, ranging from a regular menu to a café-style quick-service counter, contribute to a sense of normalcy and choice. Admissions and tours are described as responsive, and visitors frequently leave with a positive impression of how residents are treated and how activities coordinate with individual interests.

The flip side centers on governance and consistency in care delivery. A spectrum of reviews paints a picture of excellent frontline care in many days, but with notable exceptions where communications faltered or leadership appeared distant. One family recounted a transfer to a behavioral hospital that felt abrupt and inadequately explained, highlighting gaps in communication that can deeply affect families during stressful times. Others described situations where administrative presence was less evident, and where questions about care plans, responsiveness, or room conditions went unanswered for too long. There are also voice notes about room quality and maintenance, squeaky beds, smaller rooms, and scattered maintenance tasks, that may matter to residents who prize comfort and ease of use. A single, strongly negative account raised concerns about safety, cleanliness, and staff training in specialized medical care, underscoring that a minority of experiences can skew perception.

These pros and cons don’t cancel each other out; they inform a practical calculus. The clean, caring frontline staff, secure access, and robust activity platform offer tangible offsets to some administrative uncertainties, particularly when a family can maintain a steady, proactive line of communication with the DON and front-line supervisors. Families that stay engaged, participating in care conferences, requesting regular updates, and validating that care plans evolve with the resident’s needs, are more likely to experience the best of Lexington House. The strong emphasis on safety, coinvolved therapy teams, and a feeling of being treated like family matter when daily reassurance is crucial, and those elements can outweigh the more episodic concerns about governance, provided the facility remains responsive.

In the end, Lexington House is a practical, solid option for seniors who want a supportive, personable environment with dependable daily care and meaningful opportunities for activity and social engagement. It is ideal for families who can tolerate occasional administrative bumps in exchange for consistently kind caregivers and a home-like facility where cleanliness and safety are prioritized. Those with demanding needs for flawless oversight, transparent decision-making, or rapid, consistent maintenance across rooms may want to widen the search to include communities with a more centralized leadership model and a proven track record of uninterrupted, visible accountability. Prospective families should schedule thorough in-person tours, meet multiple caregivers, and press for a clear care plan outline, a transparent escalation path, and a solid understanding of how transfers are handled and communicated. This approach will reveal whether Lexington House aligns with the resident’s goals and the family’s expectations, balancing warmth and competence with the governance needed for lasting peace of mind.

Features

Housing

  • 152 resident community capacity 152 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Alexandria International (4 miles away) Alexandria International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lexington House in Alexandria, LA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. With a focus on providing a comfortable and engaging atmosphere, Lexington House ensures that all residents have access to the support they need while enjoying an active and fulfilling lifestyle.

The community boasts an array of amenities designed to cater to the diverse needs and interests of its residents. From a beauty salon and gaming room to a fully furnished living space and outdoor garden, there is something for everyone at Lexington House. Residents can stay connected with high-speed internet access or take advantage of the computer center for additional tech-savvy activities. The dining experience is exceptional at Lexington House, with restaurant-style meals served in a spacious and elegant dining room. Special dietary restrictions are also accommodated to ensure that all residents enjoy nutritious meals tailored to their individual needs.

Care services at Lexington House are comprehensive and personalized to meet the unique requirements of each resident. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Medication management is provided by trained professionals, ensuring that residents receive their medications correctly and on time. A mental wellness program is also offered to prioritize the emotional well-being of each resident.

Lexington House strives to create a sense of community by organizing various activities throughout the week. Residents can participate in planned day trips, fitness programs, resident-run activities, or engage in scheduled daily activities that cater to their interests. Concierge services are available for any additional needs or requests.

Located in Alexandria, LA, Lexington House benefits from its proximity to numerous amenities in the area. With two cafes nearby for socializing or grabbing a quick bite, residents have plenty of options for dining outside of the community as well. There are also several parks where residents can enjoy nature walks or relax outdoors. In terms of healthcare, there are ample options with 13 pharmacies, 40 physicians, and three hospitals in the vicinity. For those seeking spiritual fulfillment, there are 11 places of worship near Lexington House.

Overall, Lexington House provides a warm and inviting environment where residents can maintain their independence while receiving the care they need. With an emphasis on engagement, wellness, and personalized support, this assisted living community is a wonderful place to call home.

Nearby Places of Interest

Pharmacies

  • Magnolia Pharmacy (0.1 miles)
  • Fusion Care Pharmacy (0.5 miles)
  • Super 1 Foods Pharmacy (0.6 miles)
  • Super 1 Foods (0.6 miles)
  • Walmart Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.6 miles)

Hospitals

  • Riverside Hospital (0.1 miles)
  • Christie St Francis Cabrini Hospital (2 miles)
  • Rapides Women's and Children's Hospital (2.5 miles)

Physicians

  • Griffin Family Medicine Clinic (0.2 miles)
  • Griffin Family Medical Clinic (0.2 miles)
  • Phoenix Family Life Center (0.2 miles)
  • Allergy & Asthma Center (0.2 miles)
  • Rhodes Pediatric Clinic (0.3 miles)
  • Louisiana Allergy & Asthma Specialists (0.4 miles)
  • Alexandria Foot Specialist (0.4 miles)

Places of Worship

  • First Assembly of God (0.2 miles)
  • Connect Church (0.2 miles)
  • Wels (0.4 miles)
  • Saint Rita Rectory (0.5 miles)
  • Southern Baptist Convention (0.8 miles)
  • Pentecostals of Alexandria (1 miles)
  • One Life Church (1.5 miles)

Restaurants

  • El Paso Mexican Grill & Bar (0.6 miles)
  • Golden Corral (0.7 miles)
  • Fatboy's (0.7 miles)
  • Mandarin Chinese & Sushi (0.7 miles)
  • D and M Snowcones (0.7 miles)
  • Outlaw's Barbecue (0.8 miles)
  • Little Caesars Pizza (0.9 miles)

Parks

  • Compton Park (0.9 miles)

Cafes

  • Boba Curiosi-Tea (1.8 miles)
  • A Coffee Shop (1.9 miles)

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