Ollie Steele Burden Manor

Pros

• The physical therapy staff at Ollie Steele Burden Manor Nursing Facility was described as very helpful and excellent, contributing significantly to the recovery of residents.
• The skilled care wing received praise for its wonderful staff who provided attentive and upbeat care for patients.
• Many reviewers noted that the facility was very clean, highlighting the efforts of the housekeeping staff.
• One family expressed satisfaction with their mother-in-law's experience, emphasizing the caring nature of the staff and good quality of food provided.
• Positive improvements in residents' health and mobility were reported, particularly due to effective physical therapy programs available at the facility.

Cons

• The staff exhibited lazy and incompetent behavior, showing a lack of care and concern for residents' needs.
• There were reports of disrespectful treatment toward family members who raised concerns about resident care.
• The facility was found to have a bed-bug infestation that management failed to disclose, resulting in severe discomfort for residents.
• Care standards had significantly declined since the nuns were no longer in charge, leading to negligence from CNAs and poor overall patient respect.
• Communication between nursing staff was inadequate, causing delays in medication administration and assistance for patients.
• Nurses became indignant when patients or family tried to provide insights about medical needs, indicating a lack of openness to collaboration.
• Several reviews noted severe understaffing issues that contributed to an overall negative experience for residents needing timely assistance with basic care tasks.
• A significant decline in the quality of care was highlighted, with some caregivers reportedly sleeping during shifts and not adequately monitoring residents' needs.

Review

Ollie Steele Burden Manor Nursing Facility has received a mixed bag of reviews, highlighting a stark contrast in experiences associated with its skilled care and respite care wings. Many families have expressed satisfaction with the skilled care section, particularly praising the physical therapy staff. Reviewers noted that the physical therapists were both professional and attentive, playing a crucial role in the recovery and rehabilitation of residents. One family shared how their loved one made significant improvements due to the excellent support from this department, leaving them astonished by the positive transformation.

On the other hand, there is a notable decline in satisfaction when it comes to the respite care services at Ollie Steele Burden Manor. Families have reported disheartening experiences filled with frustrations regarding staff attitudes and capabilities. Some reviewers felt that aides displayed laziness and incompetence, failing to meet their loved ones' needs adequately. Complaints about unprofessional behavior among staff members were common, with families feeling ignored or even disrespected when they voiced concerns about their relatives’ care. This division raises questions about consistency in quality across different units within the same facility.

A particularly alarming review revealed serious issues regarding resident safety and sanitation protocols. A family recounted discovering that their mother had suffered from bedbug bites after being left uninformed about an infestation affecting several residents. The lack of transparency from management compounded their distress as they learned this critical information through their own investigation rather than direct communication from staff. Such incidents not only point to deficiencies in management oversight but also paint a troubling picture of neglect towards resident well-being.

Moreover, some reviewers lamented what they believe is a broader decline in standards since the departure of previous leadership—specifically mentioning that conditions worsened once those affiliated with the Catholic Nuns ceased managing operations at the facility. Many claimed that profit-driven motives now overshadow patient-focused care, resulting in inadequate staffing levels and resultant negligence among CNAs (Certified Nursing Assistants). Frustration was palpable as family members recalled waiting long periods for assistance during critical times or experiencing rude behavior from aides who resented being asked for help before scheduled rounds.

The nursing staff's overall performance also came under scrutiny based on various accounts detailing unresponsiveness and lack of attention to important medical histories communicated during admissions or transfers between departments. Some patients found themselves facing indignation from nurses when they attempted to clarify needs derived from discharge summaries or treatment protocols—an attitude reflecting a troubling culture within certain aspects of nursing care at Ollie Steele Burden Manor.

Despite these overwhelming criticisms aimed at personal care practices within some units, it is worth noting compliments made by reviewers regarding housekeeping efforts as well as physical therapy services which reportedly maintained high standards throughout different allegations of poor patient handling elsewhere in the facility’s operations. As such discrepancies loom large over its reputation today, many families are left questioning whether Ollie Steele Burden Manor can regain its standing as a reputable provider for senior care—a reputational challenge exacerbated by an increasing number of negative testimonials emphasizing systemic problems impacting daily life for both residents and their families alike.

In conclusion, while some aspects like physical therapy receive commendations for effectiveness and compassion during recovery processes at Ollie Steele Burden Manor Nursing Facility; alarming accounts related to competent caregiving highlight an urgent need for immediate reforms across several areas where lapses have unfortunately occurred over time—leading many families to reconsider placing loved ones under its institutional roof moving forward into an uncertain future riddled with compromised trust amid rising anxieties surrounding long-term healthcare solutions amidst declining operational integrity witnessed firsthand by visitors alike over recent years gone by still echoing negatively throughout all too visible realities presently prevailing therein today lasting once upon a time until hope might yet return anew again someday ahead toward better days cherished evermore seeking restorative harmony tailored uniquely designed though tirelessly deserving equally uplifting experienced every bit along accordingly together harmoniously shared thenceforth forevermore strengthening onward forever strong boundless embraced lovingly intertwined always indeed together infinitely connecting without end alongside joyful spirits arising fresh awakened each morn renewed endless fulfilled lives renewed blessed eternally endlessly entwined!

Hospitals

• Centene Corporation (0.4 miles)
• Healthsouth Rehabilitation, Hospital of Baton Rouge (0.5 miles)
• Our Lady Of The Lake Children’s Hospital (1 miles)
• Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (1 miles)
• Our Lady of the Lake Regional Medical Center (1 miles)
• Baton Rouge General Medical Center (1.5 miles)
• Baton Rouge Bioidentical (1.5 miles)

Physicians

• Our Lady of the Lake Heart and Vascular Institute (0.7 miles)
• OLOL Physicians Group (0.8 miles)
• Louisiana Cardiology (0.8 miles)
• Matthew A. Neumann, MD (0.8 miles)
• Our Lady of the Lake Physician Group Center for Psychiatric Residency Services (0.9 miles)
• Renal Associates of Baton Rouge (0.9 miles)
• Theunissen Aesthetic Plastic Surgery of Baton Rouge (0.9 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (2.3 miles)
• la Madeleine (2.4 miles)
• Starbucks (2.4 miles)
• Coffee Call (2.4 miles)
• Brew Ha Ha (2.6 miles)
• Reve Coffee Lab (2.9 miles)

Restaurants

• Piccadilly (1 miles)
• McDonald's (1.1 miles)
• Original Dearman's Soda Shop (1.2 miles)
• Sushi Masa (1.3 miles)
• Newk's Franchise (1.4 miles)
• Maxwell's Market (1.4 miles)
• Izzo's Illegal Burrito (1.5 miles)

Theaters

• MovieTavern (1.5 miles)

Transportation

• Hertz Rent A Car (2.7 miles)

Places of Worship

• St George Catholic Church (3.1 miles)