Louisiana Health Care Review is a senior community in Baton Rouge, LA.
Information last verified:
8591 United Plaza Blvd # 270, Baton Rouge, LA 70809
For more information about senior living options: (866) 208-4318
3 from 84 reviews
5 stars
36
4 stars
6
3 stars
2
2 stars
4
1 stars
36
Overall Review of Louisiana Health Care Review
caveat10 reviews mention this
Transportation rides are unreliable
Residents describe transportation that often fails to show up.
Many reviews complain that rides are late, missed entirely, or force people to wait for hours before they can reach anyone. Several describe being rescheduled or missing medical appointments because a pickup did not happen. A few also describe especially difficult logistics, including calls that keep getting transferred and return drivers that never arrive. Even when rides are scheduled, some reviews say they can still end with people stranded or without a ride home.
caveat7 reviews mention this
Approvals can feel impossible
Residents frequently report denials and delays for care approvals.
A recurring theme is difficulty getting services approved, including medication access and requests for imaging or therapy. Multiple reviews describe denials as routine or as depending on prior authorizations and referrals, which they say creates delays when they are in pain or have serious conditions. Some reviews also describe being told to go through additional steps even after doctors request the service. Overall, residents portray the approval process as a major barrier to timely medical care.
caveat4 reviews mention this
Adult dental access was reduced
Several residents say adult dental coverage is no longer reliable.
Several reviews mention that dental benefits for adults were removed or that they cannot find dentists who take the plan. One review says the change led to an out-of-pocket surprise after reaching a dentist. Others describe continued difficulty getting dental help even after searching and waiting. Taken together, the dental coverage theme is primarily negative and focuses on access rather than the quality of dental care itself.
common4 reviews mention this
Customer service can be genuinely helpful
Some reviews highlight helpful, polite representatives.
While many reviews are critical, a few stand out for positive experiences with phone support. Several residents say representatives were polite, knowledgeable, and able to resolve problems during stressful moments. One review specifically thanks a staff member for getting transportation arranged through multiple calls. Another describes generally smooth support and professional assistance during the call.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Baton Rouge Metropolitan (9 miles away)
Nearby Places of Interest
Hospitals
Healthsouth Rehabilitation, Hospital of Baton Rouge (0.1 miles)
Centene Corporation (0.2 miles)
Our Lady Of The Lake Children’s Hospital (0.8 miles)
Baton Rouge General Medical Center (1.3 miles)
Our Lady of the Lake Regional Medical Center (1.3 miles)
Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (1.3 miles)
Baton Rouge Bioidentical (2 miles)
Physicians
Louisiana Endoscopy Center (0.6 miles)
Louisiana Sleep Foundation (0.9 miles)
Our Lady of the Lake Heart and Vascular Institute (0.9 miles)
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