Landmark of Baton Rouge

Pros

• The reviewer’s mother has been at the facility for almost three years and has no complaints, expressing a desire to never leave.
• The meals are enjoyable, with the mother raving about them and being able to request snacks like peanut butter sandwiches and milk.
• The facility is described as very nicely furnished and clean, with fresh bedside water available.
• There are numerous activities offered every day for residents to participate in.
• The mother's medical needs are well attended to, providing reassurance to the reviewer.
• One reviewer would recommend Landmark to friends based on their positive experiences.

Cons

• Residents frequently remain in soiled diapers for hours, with long wait times for assistance.
• Meals are often disgusting and served cold, providing little nutrition.
• The facility appears to be understaffed, leading to inadequate care for residents.
• There is a lack of timely communication from staff regarding resident health issues and changes.
• Residents experience neglect, such as not being fed when they cannot feed themselves or lacking necessary medical attention.
• Activities are severely limited, with minimal engagement opportunities for residents.
• Frequent complaints about the nursing staff's high turnover rate and lack of continuity in care.
• There are serious concerns about residents' health deteriorating due to dehydration and neglectful care practices.

Review

The reviews regarding the nursing home in question present a stark contrast in experiences, highlighting both horrific neglect and seemingly satisfactory care. A significant number of reviewers have expressed deep dissatisfaction with the facility's standards, raising serious concerns about the quality of care provided to residents. Common themes in these negative reviews include inadequate staffing, lack of timely assistance, and severely compromised hygiene for residents. One reviewer noted that some individuals remained in soiled diapers for hours, leading to discomfort and potential health risks. Instances of residents waiting excessively long—sometimes up to two hours—for help when they activated their call lights were mentioned repeatedly.

The meal service has also faced harsh criticism from multiple reviewers. They described the food as not only unappetizing but served cold with minimal variety; one resident recounted a meal consisting solely of lunchmeat ham, carrots, and a roll—a far cry from what one would hope for in a nursing home setting. It is clear that many families feel their loved ones deserve much more than what is currently offered at this facility. The general sentiment among these complaints indicates an urgent need for management to reassess their dining services and overall resident care.

Compounding these issues are alarming accounts of medical neglect that have led to severe consequences for some residents. Several families reported instances where their loved ones were not properly monitored or cared for medically. Dehydration was cited as a reason for multiple hospitalizations among residents who initially entered the facility without any significant health issues besides mild cognitive decline. Tragically, this pattern culminated in the death of one resident after repeated visits to hospitals due to dehydration—an avoidable situation if adequate care had been provided consistently.

Moreover, communication difficulties between families and staff emerged as another grievance voiced by reviewers. Families reported challenges reaching out to social services within the facility and being left uninformed about critical information regarding their loved ones' health conditions—including positive COVID-19 diagnoses discovered only through third-party billing statements rather than direct communication from staff members. This lack of transparency breeds mistrust and anxiety among families concerned about their relatives' well-being.

On the other hand, there are glimmers of hope offered by a minority of reviews praising specific aspects of the same facility. One family shared optimistic experiences over nearly three years at the nursing home, emphasizing their loved one’s satisfaction with meals—and even mentioning how she looked forward to them—alongside a clean living environment maintained by dedicated staff members who seemed attentive to her needs during visits. These contrasting testimonials imply that while some residents might experience detrimental conditions, others may find themselves receiving adequate care within this very same establishment.

Ultimately, this collection of reviews serves as both cautionary tales and endorsements dependent on individual experiences within the nursing home facility. The overwhelming negative feedback prompts an immediate call to action for those managing it: enhance staffing levels, improve communication practices with families, ensure timely responses to calls for assistance, elevate food quality, and uphold diligent medical supervision throughout all areas involving resident care. As highlighted by both sides—the criticisms versus commendations—it’s evident that while some families may find peace knowing their loved ones are safe and happy within these walls, countless others feel let down by systemic shortcomings that tarnish what could otherwise be a nurturing environment aimed at promoting dignity in eldercare settings.

Physicians

• Louisiana Endoscopy Center (0.5 miles)
• Louisiana Sleep Foundation (0.8 miles)
• Louisiana Dermatology Associates (0.9 miles)
• Eye Care Surgery Center (1.1 miles)
• Anesthesiology Group Associates (1.9 miles)
• Biopotentials Sleep Center (2 miles)
• Bella Family Medical (2 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walmart Pharmacy (0.8 miles)
• Walgreens (0.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Winn-Dixie (2.8 miles)
• Walgreens (3 miles)

Restaurants

• Don Carter's All Star Lanes (0.7 miles)
• Taco Bell (0.9 miles)
• The Chimes East (1.1 miles)
• Raising Cane's Chicken Fingers (1.5 miles)
• McDonald's (1.5 miles)
• Albasha Greek & Lebanese Restaurant (1.7 miles)
• Wendy's (1.7 miles)

Hospitals

• Centene Corporation (1.1 miles)
• Healthsouth Rehabilitation, Hospital of Baton Rouge (1.2 miles)
• Our Lady Of The Lake Children’s Hospital (1.8 miles)
• Our Lady of the Lake Regional Medical Center (2 miles)
• Baton Rouge General Medical Center (2 miles)
• Our Lady of the Lake Regional Medical Center (2.3 miles)
• Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (2.4 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• la Madeleine (3 miles)
• Starbucks (3 miles)
• Reve Coffee Lab (3.2 miles)

Places of Worship

• Broadmoor United Methodist Church (2.3 miles)
• St George Catholic Church (2.9 miles)

Parks

• Parklawn Park (2.3 miles)

Theaters

• MovieTavern (2.8 miles)

Transportation

• Hertz Rent A Car (3.2 miles)